Air Cargo Manager Job Description [Updated for 2025]

In the ever-evolving world of logistics, the role of the Air Cargo Manager is increasingly crucial.

As globalization advances and economies become more interconnected, the demand for proficient individuals who can efficiently manage, coordinate, and secure our air cargo operations heightens.

So, what exactly is expected from an Air Cargo Manager?

Whether you are:

• A job seeker looking to understand the core responsibilities of this role,
• A hiring manager aiming to outline the perfect candidate,
• Or simply fascinated by the complexities of air cargo management,

You’ve landed in the right place.

Today, we present a flexible Air Cargo Manager job description template, devised for straightforward posting on job boards or career sites.

Let’s dive straight into it.

Air Cargo Manager Duties and Responsibilities

Air Cargo Managers are responsible for overseeing and coordinating the various processes and operations related to air freight logistics.

They ensure efficient, safe, and timely transportation of goods through air cargo systems.

Their main duties and responsibilities include:

• Overseeing and managing the cargo operations to ensure smooth functioning
• Coordinating with cargo handling agents, freight forwarders, and customs for efficient movement of cargo
• Ensuring compliance with international and domestic cargo regulations and standards
• Overseeing cargo security and ensuring safe handling of goods
• Implementing and managing cargo handling and operating procedures
• Managing relationships with airlines, clients, and other stakeholders
• Planning and scheduling cargo shipments, tracking delivery and addressing any delays
• Assessing and reviewing the performance of the cargo operations and implementing improvements
• Managing and leading the cargo operations team
• Preparing and managing budgets and financial reports for the cargo operations
• Developing contingency plans to handle cargo operations during emergencies or disruptions

 

Air Cargo Manager Job Description Template

Job Brief

We are seeking a highly competent Air Cargo Manager to oversee and manage all air cargo operations.

The ideal candidate will be responsible for managing shipments, coordinating with freight forwarders, ensuring compliance with regulatory standards, and maintaining excellent customer service.

As an Air Cargo Manager, you should have in-depth knowledge of cargo handling operations, excellent leadership skills, and the ability to make quick decisions in a fast-paced environment.

 

Responsibilities

• Oversee and manage all air cargo operations
• Ensure compliance with national and international cargo regulations
• Coordinate with freight forwarders, airlines, and customs agents
• Manage air cargo team to ensure efficient and safe operations
• Implement and monitor security procedures to safeguard cargo
• Maintain excellent customer service standards
• Develop and implement operational improvements
• Prepare and manage budgets
• Manage documentation related to air cargo operations
• Coordinate maintenance and repair of cargo handling equipment

 

Qualifications

• Proven experience as an Air Cargo Manager or similar role
• Excellent knowledge of international cargo regulations and procedures
• Strong leadership and decision-making skills
• Excellent communication and customer service skills
• Problem-solving aptitude
• Ability to work in a fast-paced environment
• Understanding of budgeting and performance management
• Bachelor’s degree in Logistics, Business Administration, or related field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Air Cargo Manager
• Work Environment: Office setting at an airport. Some travel may be required for meetings or inspections.
• Reporting Structure: Reports to the Operations Director or General Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $90,000 minimum to $145,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Air Cargo Manager Do?

Air Cargo Managers typically work for airlines, freight companies, or other transport organizations that deal with the shipment of goods via aircraft.

They can also work for supply chain management firms or logistics companies.

They are responsible for overseeing all cargo operations, including the loading and unloading of goods, ensuring accurate documentation, and coordinating with customs officials.

Air Cargo Managers work closely with staff to ensure efficient and timely handling of cargo.

They also liaise with customers and handle any queries or complaints regarding cargo handling.

They are tasked with ensuring that all goods are properly packaged for air transport and meet all safety regulations.

This includes verifying that hazardous materials are handled and transported according to specific rules and standards.

Air Cargo Managers also need to make sure that cargo is loaded onto the aircraft in a way that maintains balance and does not exceed the aircraft’s weight capacity.

In addition, they are in charge of managing budgets, setting rates, and negotiating contracts with customers and suppliers.

They also oversee staff training and performance, ensuring that their team is up-to-date with all relevant industry standards and regulations.

Finally, an Air Cargo Manager is responsible for tracking shipments, resolving any delivery issues, and continually striving to improve efficiency and customer satisfaction in all aspects of the air cargo process.

 

Air Cargo Manager Qualifications and Skills

An efficient Air Cargo Manager should possess a range of skills and qualifications in line with the demands of the job, including:

• Strong knowledge of air cargo operations and logistics, including loading and unloading procedures, safety standards, and documentation requirements.
• Excellent organizational skills to efficiently manage cargo handling, storage, and transportation.
• Proficiency in using cargo management software and other relevant technologies.
• Strong leadership and team management skills to oversee and coordinate the activities of cargo handling staff.
• Exceptional problem-solving skills to identify and resolve issues that may impact cargo operations.
• Effective communication skills to liaise with clients, staff, and other stakeholders.
• Strong customer service skills to ensure client satisfaction and build long-term business relationships.
• Ability to work under pressure and make decisions quickly in a fast-paced environment.
• Understanding of safety regulations and compliance standards in air cargo operations.

 

Air Cargo Manager Experience Requirements

Entry-level candidates for an Air Cargo Manager position might have 1 to 3 years of experience, typically gained through roles in logistics, supply chain management, or in an airport operations environment.

Internships or part-time roles within air cargo companies can also provide valuable experience.

Mid-level candidates should have 3 to 5 years of professional experience in air cargo, freight, or a related field.

These candidates may have begun their careers in roles like Air Cargo Agent or Air Freight Coordinator, where they would have gained significant operational knowledge and understanding of the air cargo industry.

Senior-level candidates likely have over 5 years of experience and typically come from roles that involve managing teams or supervising operations in air cargo or logistics.

They would have a significant amount of experience in handling air cargo operations, developing cargo strategies, and managing teams.

In addition, senior candidates often have a strong understanding of local and international cargo regulations, as well as experience in ensuring compliance with these rules.

They may also be expected to have experience with cargo management systems and software.

Candidates for this level may be ready to assume a leadership position within the company and take on strategic responsibilities.

 

Air Cargo Manager Education and Training Requirements

Air Cargo Managers generally have a bachelor’s degree in a related field such as logistics, supply chain management, or business administration.

In-depth knowledge of air freight operations, safety regulations, and customs procedures is crucial in this role.

Some Air Cargo Managers might have a background in aviation or international trade.

For those aiming for leadership positions, a master’s degree in business administration, logistics or a related field may be advantageous.

These advanced programs often cover strategic planning, financial management, and operations management which are beneficial for an Air Cargo Manager.

In addition to formal education, hands-on experience in cargo handling, warehousing, or air freight operations is often required.

This can be gained through internships or entry-level positions in the logistics or air cargo industries.

Moreover, several certifying bodies offer certifications in cargo handling and air transportation.

While not obligatory, these certifications can display a candidate’s dedication to professional development and mastery of the field.

Knowledge of various computer software, such as cargo management systems and data analysis tools, is also advantageous.

As the role involves overseeing staff and coordinating operations, strong leadership and communication skills are essential.

 

Air Cargo Manager Salary Expectations

An Air Cargo Manager can expect to earn an average salary of $74,400 (USD) per year.

The actual salary can fluctuate based on factors such as industry experience, qualifications, the size and location of the employing company, and the volume of cargo handled.

 

Air Cargo Manager Job Description FAQs

What skills does an Air Cargo Manager need?

Air Cargo Managers should have excellent leadership and organizational skills.

They should possess knowledge of supply chain management and be able to handle logistics effectively.

Good decision-making skills are key for managing cargo operations and handling unexpected situations.

Moreover, they must have strong communication and negotiation skills to interact with clients, air cargo staff, and suppliers.

 

Do Air Cargo Managers need a degree?

Air Cargo Managers usually need a bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field.

However, some companies may prioritize experience in air cargo operations over formal education.

Certifications in logistics or supply chain management can also be beneficial.

 

What should you look for in an Air Cargo Manager resume?

An Air Cargo Manager resume should show experience in cargo operations and supply chain management.

Familiarity with regulatory requirements for air cargo is also essential.

Look for evidence of strong leadership and decision-making skills, such as managing teams or making critical business decisions.

Experience with logistics software and systems is also a plus.

 

What qualities make a good Air Cargo Manager?

A good Air Cargo Manager is detail-oriented, able to oversee the entire cargo process and ensure all details are attended to.

They should be proactive problem-solvers, able to anticipate and address issues before they escalate.

Good Air Cargo Managers are also strong leaders, able to guide their teams towards achieving operational goals efficiently and effectively.

 

What are the daily duties of an Air Cargo Manager?

An Air Cargo Manager oversees the daily operations of an air cargo terminal.

They supervise staff, manage cargo handling and storage, and ensure compliance with safety and regulatory standards.

They are also involved in planning and managing the supply chain, coordinating with other departments, and communicating with clients.

They need to solve any problems that arise and make decisions that affect the cargo operation.

 

Conclusion

So there you have it.

Today, we’ve taken a closer look into the intricate world of being an Air Cargo Manager.

And guess what?

It’s not just about managing shipments.

It’s about orchestrating the global supply chain, one cargo at a time.

With our reliable Air Cargo Manager job description template and real-world examples, you’re ready to soar to new heights.

But why halt your journey there?

Dive deeper with our job description generator. It’s your next stop to precision-crafted listings or tailoring your resume to perfection.

Remember:

Every shipment is a part of the larger logistical puzzle.

Let’s navigate this world of cargo management. Together.

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