Apartment Maintenance Supervisor Job Description [Updated for 2025]

apartment maintenance supervisor job description

In the ever-evolving real estate industry, the role of an apartment maintenance supervisor has become increasingly crucial.

As residential complexes continue to grow in number and complexity, the demand for skilled professionals who can manage, improve, and safeguard the physical integrity of these spaces is on the rise.

But let’s delve deeper: What’s truly expected from an apartment maintenance supervisor?

Whether you are:

  • A job seeker trying to understand the core responsibilities of this role,
  • A property manager seeking to outline the ideal candidate,
  • Or simply interested in the day-to-day operations of apartment maintenance,

You’ve come to the right place.

Today, we present a customizable apartment maintenance supervisor job description template, designed for effortless posting on job boards or career sites.

Without further ado, let’s explore it further.

Apartment Maintenance Supervisor Duties and Responsibilities

Apartment Maintenance Supervisors oversee the overall maintenance and repair work of apartment complexes, ensuring that the living environment remains safe and well-maintained.

They play a key role in the property management team, often supervising a team of maintenance technicians.

Here are some of their key duties and responsibilities:

  • Inspect buildings, equipment, and systems to identify any issues
  • Repair broken or faulty components of buildings such as doors, windows, and appliances
  • Supervise and coordinate the activities of maintenance staff
  • Develop and implement preventive maintenance policies and procedures
  • Respond promptly and courteously to resident complaints and log maintenance requests
  • Coordinate with contractors and vendors for specialized repairs and installations
  • Ensure compliance with safety regulations and building codes
  • Maintain inventory of repair supplies and equipment
  • Conduct regular training sessions with maintenance team on safety standards and protocols
  • Assist in budget preparation and expense management activities

 

Apartment Maintenance Supervisor Job Description Template

Job Brief

We are looking for an experienced Apartment Maintenance Supervisor to oversee all installation, repair, and upkeep operations of our apartments’ facilities.

The responsibilities of the Maintenance Supervisor include maintaining the apartment’s mechanical systems, managing staff, and addressing tenants’ maintenance requests.

A successful Apartment Maintenance Supervisor must have a broad range of maintenance expertise with excellent problem-solving abilities.

Ultimately, the role of the Apartment Maintenance Supervisor is to ensure that our residential facilities are in perfect condition and safe for residents.

 

Responsibilities

  • Supervise and assign tasks to maintenance staff
  • Inspect apartments regularly to identify and resolve issues
  • Plan and coordinate all installations (telecommunications, heat, electricity etc.) and refurbishments
  • Oversee equipment stock and place orders when necessary
  • Manage relationships with contractors and service providers
  • Keep maintenance logs and report on daily activities
  • Ensure health and safety policies are complied with
  • Respond to urgent maintenance calls and participate in the creation of emergency response plans
  • Monitor expenses and control the budget for maintenance

 

Qualifications

  • Proven experience as a maintenance supervisor or similar role
  • Strong technical knowledge of all building systems (electrical, heating etc.)
  • Knowledge of health & safety practices and regulations
  • Understanding of budgeting and performance management
  • Excellent planning and leadership abilities
  • High school diploma; Further education in facility management or relevant field will be an advantage

 

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Training and Development opportunities

 

Additional Information

  • Job Title: Apartment Maintenance Supervisor
  • Work Environment: Hands-on role that includes both indoor and outdoor work. Some on-call duties may be required for emergencies.
  • Reporting Structure: Reports to the Property Manager or Building Superintendent.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $45,000 minimum to $68,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Apartment Maintenance Supervisor Do?

An Apartment Maintenance Supervisor typically works for property management companies, real estate agencies, or directly for apartment complexes.

Their primary role is to oversee the maintenance team, ensuring all repairs and improvements to apartments are carried out efficiently and effectively.

They plan and delegate maintenance tasks to their team, which includes carpenters, electricians, plumbers, and other skilled workers.

These tasks can range from fixing plumbing issues, repairing HVAC systems, managing electrical problems, and handling structural repairs.

Apartment Maintenance Supervisors are also responsible for conducting regular inspections of the premises, identifying areas of potential disrepair, and implementing preventative maintenance plans.

They often interact with tenants, addressing their concerns and ensuring their satisfaction with the maintenance work carried out in their apartments.

Additionally, they may liaise with suppliers and vendors for ordering necessary repair materials, and also ensure compliance with safety regulations and building codes.

Maintenance supervisors are expected to handle emergency situations, such as water leaks or power failures, promptly and efficiently, ensuring minimal disruption to residents.

 

Apartment Maintenance Supervisor Qualifications and Skills

An Apartment Maintenance Supervisor needs to have certain skills and qualifications in order to perform their role effectively, including:

  • Strong knowledge of building maintenance processes and techniques.
  • Excellent problem-solving skills to quickly identify and address maintenance issues.
  • Ability to manage a team, scheduling maintenance tasks and ensuring they are completed in a timely manner.
  • Strong communication and interpersonal skills to interact with residents, understand their maintenance needs, and explain complex maintenance processes in an understandable manner.
  • Physical stamina and dexterity for performing tasks such as lifting heavy items, climbing ladders, or working in small spaces.
  • Basic understanding of electrical, plumbing, and HVAC systems in order to oversee repairs and maintenance.
  • Attention to detail for detecting potential maintenance issues before they become major problems.
  • Customer service skills to maintain positive relationships with residents and handle any complaints or issues that arise.
  • Ability to work under pressure and to tight deadlines, managing multiple tasks simultaneously.

 

Apartment Maintenance Supervisor Experience Requirements

The role of an Apartment Maintenance Supervisor typically requires a minimum of 3 to 5 years of experience in a maintenance role, often within a residential or commercial property setting.

This hands-on experience provides the necessary practical understanding of building systems including plumbing, electrical, HVAC, and general repairs.

Entry-level candidates may have gained this experience through roles such as Maintenance Technician or Maintenance Assistant.

Through these roles, they would have developed a foundational understanding of building maintenance and repair.

Candidates with more than 5 years of experience may have had exposure to supervisory roles within a maintenance team.

This could include coordinating the work of maintenance staff, managing budgets, dealing with vendors and contractors, and ensuring compliance with safety standards.

In addition to hands-on maintenance experience, many employers prefer their Apartment Maintenance Supervisors to have a certain level of education, such as a high school diploma or equivalent, and certifications in areas such as HVAC, plumbing or electrical systems.

Lastly, the role may require strong problem-solving, communication, and customer service skills, as the position often involves direct interaction with residents, management, and outside contractors.

 

Apartment Maintenance Supervisor Education and Training Requirements

Apartment Maintenance Supervisors are typically required to have a high school diploma or equivalent.

However, having a relevant certification or associate’s degree in a field such as Building Maintenance, Facilities Management, or a related discipline can enhance job prospects.

Many employers require candidates to have several years of experience in maintenance or a related field, with a portion of that time spent in a leadership or supervisory role.

This experience allows supervisors to gain the practical skills necessary for the job, including electrical, HVAC, plumbing, carpentry, and other repair skills.

In addition to the technical skills, Apartment Maintenance Supervisors also need to have strong managerial and communication skills.

This is because they are often responsible for managing teams, coordinating work schedules, and communicating with tenants and property managers.

Many states require Apartment Maintenance Supervisors to have specific certifications, such as the Certified Maintenance Supervisor (CMS) or the Certified Apartment Maintenance Technician (CAMT) designation.

These programs provide training in key areas like electrical systems, plumbing, HVAC, and appliance repair, as well as safety procedures and regulations.

Continuing education and ongoing training are also important as technology, best practices, and regulations in the building maintenance field evolve.

This might include attending workshops, seminars, or courses offered by vocational schools, community colleges, or professional organizations.

Knowledge of local building codes and regulations is also essential for Apartment Maintenance Supervisors.

This might require additional training or certification, depending on the state or municipality.

 

Apartment Maintenance Supervisor Salary Expectations

An Apartment Maintenance Supervisor typically earns an average salary of $49,269 (USD) per year.

However, the actual compensation may differ based on factors such as experience, location, the size of the apartment complex, and the employing company.

 

Apartment Maintenance Supervisor Job Description FAQs

What skills does an Apartment Maintenance Supervisor need?

An Apartment Maintenance Supervisor needs a variety of skills, including problem-solving and decision-making abilities, to handle and troubleshoot any building-related issues.

They should have a strong understanding of various systems such as electrical, plumbing, and HVAC.

They also need to be competent at manual work and the use of tools.

Communication and leadership skills are also important as they will often lead a maintenance team and interact with residents.

 

Do Apartment Maintenance Supervisors need to have specific qualifications?

Many Apartment Maintenance Supervisors learn their skills on the job, but a certificate or associate degree in building maintenance technology or a related field can be beneficial.

Many employers prefer candidates with professional certification, such as the Certified Manager of Maintenance credential.

Knowledge and experience with HVAC systems, plumbing, and electrical systems is usually required.

 

What should you look for in an Apartment Maintenance Supervisor resume?

Look for a solid background in building maintenance, including experience with HVAC systems, plumbing, and electrical work.

Leadership experience is a plus, as the role often involves managing a team.

The candidate should also demonstrate knowledge of safety regulations and procedures.

Certifications in maintenance management or specific systems like HVAC can also be beneficial.

 

What qualities make a good Apartment Maintenance Supervisor?

A good Apartment Maintenance Supervisor is a problem solver, able to diagnose and fix issues efficiently.

They should have strong technical knowledge, good leadership skills, and the ability to communicate effectively with residents and staff.

They should also have a keen eye for detail, as minor issues can lead to major problems if left unattended.

A successful supervisor will also be proactive, regularly inspecting the property to prevent problems before they occur.

 

What are the daily duties of an Apartment Maintenance Supervisor?

On a typical day, an Apartment Maintenance Supervisor might inspect the property for any maintenance issues, schedule and oversee repair work, manage a team of maintenance workers, and respond to emergency call-outs.

They may also meet with building residents to discuss any concerns or issues, and ensure that all maintenance work complies with safety regulations and standards.

In addition, they may have administrative tasks such as budgeting for maintenance costs, ordering supplies, and keeping maintenance records.

 

Conclusion

And there you have it.

Today, we have unlocked the essentials of being an apartment maintenance supervisor.

And guess what?

It’s not just about fixing things.

It’s about ensuring safe and comfortable living conditions, one repair at a time.

With our comprehensive apartment maintenance supervisor job description template and real-world examples, you’re ready to step up.

But why stop there?

Dig deeper with our job description generator. It’s your guide to creating precise job listings or sharpening your resume to precision.

Remember:

Every repair and maintenance task contributes to the bigger picture.

Let’s create that ideal living environment. Together.

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