Billing Coordinator Job Description [Updated for 2025]

In the fast-paced world of finance, the role of a Billing Coordinator is increasingly crucial.

As businesses evolve, so does the need for proficient professionals who can manage, maintain, and modernize our financial systems.

But let’s delve deeper: What’s actually expected from a Billing Coordinator?

Whether you are:

• A job seeker trying to understand the intricacies of this role,
• A hiring manager aiming to outline the ideal candidate,
• Or simply interested in the workings of financial coordination,

You’re in the right place.

Today, we present a customizable Billing Coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s get started.

Billing Coordinator Duties and Responsibilities

Billing Coordinators are tasked with managing, tracking and evaluating all billing activities in a company or organization.

They play a critical role in ensuring the company’s revenues are managed effectively and efficiently.

The main duties and responsibilities of a Billing Coordinator include:

• Generate invoices and account statements
• Maintain accounts receivable records and files
• Perform account reconciliations
• Check the accuracy of business transactions and invoices
• Process payments and refunds
• Resolve billing discrepancies and irregularities
• Communicate with clients about billing discrepancies and questions
• Engage management over any AR problems you encounter
• Compile and process information such as prices, discounts, shipping rates etc.
• Prepare billing reports for management
• Ensure customers’ billing accounts are set up correctly and updated when necessary
• Initiate procedures for credit or billing changes

 

Billing Coordinator Job Description Template

Job Brief

We are looking for an organized and efficient Billing Coordinator to manage our company’s billing procedures.

Billing Coordinator responsibilities include creating invoices, sending out bills, managing accounts receivable, and ensuring timely payment of debts.

Our ideal candidates are detail-oriented, familiar with billing software and have a deep understanding of financial and accounting procedures.

Ultimately, the role of the Billing Coordinator is to ensure all billing activities run smoothly and effectively in our company.

 

Responsibilities

• Prepare and issue invoices and bills to clients
• Keep track of all accounts receivable and ensure prompt payment of invoices
• Coordinate with other departments to ensure billing accuracy
• Address customer complaints and questions
• Keep track of advancements in billing procedures and software
• Perform account reconciliations
• Maintain and update financial records
• Ensure all client information is accurate
• Report on billing activity to upper management

 

Qualifications

• Proven experience as a billing coordinator or similar role
• Good understanding of relevant laws and best practices
• Proficient in MS Office (especially Excel); Working knowledge of relevant software (e.g. Quickbooks) will be appreciated
• Excellent math ability and strong organizational skills
• Attention to detail and problem-solving skills
• Excellent communication and interpersonal skills
• High school diploma; further education will be a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Billing Coordinator
• Work Environment: Office setting with options for remote work.
• Reporting Structure: Reports to the Billing Manager or Accounting Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Billing Coordinator Do?

Billing Coordinators are typically employed in companies that deal with large amounts of invoicing and payment processing, including healthcare providers, retail companies, and service providers.

Their main responsibility is to ensure that all billing operations in the company are carried out smoothly and efficiently.

This usually involves creating and sending invoices, tracking payments, and addressing any billing-related issues or discrepancies that may arise.

Billing Coordinators also often work closely with customers, addressing their billing concerns and providing clarification on charges, payment terms, and any other related issues.

They collaborate with sales, customer service, and accounting teams to ensure accurate billing information and procedures.

This involves updating customer files, verifying billing accounts, and coordinating with these departments to address and resolve discrepancies.

In addition, Billing Coordinators may also be required to create regular reports regarding billing activity and present these to management, helping the company to maintain a clear picture of its revenue and outstanding balances.

Overall, their role is crucial in ensuring a company’s financial health, customer satisfaction, and smooth internal operations.

 

Billing Coordinator Qualifications and Skills

A proficient billing coordinator should possess the skills and qualifications that align with the job role, including:

• Advanced mathematical and accounting skills to manage complex billing processes and maintain accuracy in financial records.
• Excellent organizational skills to handle multiple accounts, track various billing activities, and ensure that all billing details are accurate and up to date.
• Strong data entry skills for accurate input of customer information and invoicing details.
• Exceptional attention to detail to identify any discrepancies in billing processes and resolve them promptly.
• Outstanding communication skills to coordinate with customers, handle inquiries and disputes, and effectively communicate billing details.
• Strong problem-solving skills to address issues that may arise during the billing process and implement effective solutions.
• Proficiency with billing software and other financial software to manage and process payments.
• Customer service skills to ensure customer satisfaction, address queries, and build long-term relationships.
• Time management skills to meet deadlines, prioritize tasks and ensure the completion of billing processes in a timely manner.

 

Billing Coordinator Experience Requirements

Billing Coordinators often start their careers with an associate’s degree in finance or related fields.

Entry-level candidates may have 1 to 2 years of experience in a finance or accounting role.

This can include internships or part-time roles in billing, accounts receivable, or bookkeeping.

As they gain experience, Billing Coordinators may move onto roles with more responsibility such as Senior Billing Clerk or Billing Supervisor.

These positions typically require 3 to 5 years of experience in a billing role and often involve supervising or training other staff members.

Billing Coordinators with more than 5 years of experience may have additional skills such as proficiency with specific billing software or experience in a specialized industry like healthcare or law.

At this level, they may be ready for a managerial position in a billing department or a role as a Billing Consultant.

Continuous professional development is essential in this role, as billing coordinators must keep up-to-date with new regulations and industry trends.

This can be achieved through additional coursework, attending seminars, or earning certifications in billing and coding.

 

Billing Coordinator Education and Training Requirements

Billing Coordinators typically hold a high school diploma or equivalent, although some employers may prefer applicants with an associate’s or bachelor’s degree in fields such as accounting, finance, or business administration.

They often start their careers with entry-level roles in the billing or finance department to gain practical experience.

In these roles, they learn the basics of billing processes, understand how to manage invoices, and learn how to use billing software.

Training in software applications such as Microsoft Office Suite (particularly Excel), QuickBooks, or other accounting and billing software is often necessary for this role.

Some positions may require Billing Coordinators to have experience or certification in medical coding or billing, especially when working in a healthcare setting.

While not always a prerequisite, obtaining a certification from the American Association of Professional Coders (AAPC) or the American Health Information Management Association (AHIMA) can be beneficial, especially for those looking to advance in their career.

Continuous learning and staying updated with the latest in billing regulations, insurance policies, and software tools is crucial for success in this role.

Many professionals in this field also opt to take continuing education courses or attend workshops to refine their skills and stay current with industry changes.

 

Billing Coordinator Salary Expectations

The average salary for a Billing Coordinator is $40,268 (USD) per year.

However, the actual earnings can fluctuate based on factors such as the individual’s level of experience, the size and type of their employer, and the cost of living in their geographical location.

 

Billing Coordinator Job Description FAQs

What skills does a Billing Coordinator need?

Billing Coordinators should possess strong mathematical and analytical skills for accurate billing processing.

They should have good communication skills to interact with clients and team members, and excellent organizational skills to manage various billing activities simultaneously.

Proficiency in billing software and computer literacy are also necessary.

 

Do Billing Coordinators need a degree?

Billing Coordinators don’t necessarily need a degree, but a high school diploma or equivalent is typically required.

Many employers prefer candidates with an associate’s or bachelor’s degree in fields like accounting, business administration, or finance.

Some roles may also require experience in billing or a related field.

 

What should you look for in a Billing Coordinator resume?

In a Billing Coordinator resume, you should look for solid experience in billing, invoicing, or a related field.

Look for knowledge of billing software and proficiency in MS Office, particularly Excel.

Strong mathematical and analytical skills should be evident.

It is also beneficial if they have experience in customer service as they may need to handle billing inquiries from clients.

 

What qualities make a good Billing Coordinator?

A good Billing Coordinator is detail-oriented and has strong analytical skills to identify discrepancies in billing data.

They should have excellent organizational skills to handle multiple tasks and deadlines effectively.

Good interpersonal and communication skills are also crucial for liaising with clients and other departments.

 

Is it challenging to hire a Billing Coordinator?

The difficulty in hiring a Billing Coordinator can depend on the specific requirements of the role.

If the role requires specific experience or knowledge of a certain billing software, it may be a bit challenging to find the right candidate.

However, generally, there are many qualified professionals in the field who could fill a Billing Coordinator position.

It’s more about finding the right fit for your company culture and work environment.

 

Conclusion

And there you have it.

Today, we’ve delved into the multifaceted role of a billing coordinator.

Surprised?

It’s not just about sending invoices.

It’s about orchestrating financial operations and ensuring smooth transactions.

With our reliable billing coordinator job description template and real-world examples, you’re all geared up to take the plunge.

But why limit yourself?

Dig deeper with our job description generator. It’s your next stop for meticulously designed listings or polishing your resume to the nines.

Bear in mind:

Every invoice you handle is part of a bigger financial framework.

Let’s navigate this fiscal journey. Together.

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