Billing Manager Job Description [Updated for 2025]

In the modern business landscape, the role of the Billing Manager has become increasingly crucial.

As financial operations continue to evolve, the demand for skilled professionals who can efficiently manage, optimize, and secure our billing systems grows stronger.

But let’s delve deeper: What is truly expected from a Billing Manager?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager outlining the ideal candidate,
• Or simply interested in the intricacies of billing management,

You’ve come to the right place.

Today, we present a customizable Billing Manager job description template, designed for seamless posting on job boards or career sites.

Let’s get started.

Billing Manager Duties and Responsibilities

Billing Managers play a crucial role in finance departments by overseeing the billing process and ensuring all invoices are sent to customers on time.

Their main goal is to secure revenue for the organization.

They have the following duties and responsibilities:

• Overseeing the creation of invoices and ensuring all details are accurate
• Verifying discrepancies in billing and resolving all client billing issues
• Supervising billing staff and providing them with guidance and training
• Designing and implementing new billing systems and processes
• Ensuring all billing operations adhere to legal guidelines and specifications
• Creating detailed reports regarding the billing activities within the company
• Communicating with clients, customer service, and sales departments to resolve billing issues
• Managing account balances and ensuring timely payment from clients
• Collaborating with other departments to ensure billing accuracy
• Performing account audits to ensure compliance and accuracy

 

Billing Manager Job Description Template

Job Brief

We are seeking a diligent Billing Manager to oversee our billing department.

Your responsibilities will include ensuring the efficiency of billing operations, coordinating with different departments to ensure billing accuracy, managing and leading the billing team, and setting billing policies that comply with our financial and legal regulations.

Our ideal candidate is detail-oriented, possesses outstanding leadership skills, and has a strong understanding of billing procedures.

 

Responsibilities

• Manage and oversee the billing department and all its operations
• Coordinate and communicate with various departments to ensure accuracy in billing operations
• Develop and implement billing policies and procedures
• Ensure compliance with financial and legal regulations
• Resolve any issues related to billing processes
• Train and guide staff members on billing operations and procedures
• Prepare and present reports to senior management
• Manage customer complaints related to billing
• Monitor revenue streams and identify any discrepancies

 

Qualifications

• Proven experience as a billing manager or similar role
• Strong knowledge of billing procedures and regulations
• Excellent leadership and organizational skills
• Ability to manage and lead a team
• Strong communication and interpersonal skills
• Proficient in MS Office (especially Excel) and billing software
• BSc/BA in Accounting, Finance or relevant field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Billing Manager
• Work Environment: Office setting. Occasional travel may be required for meetings or conferences.
• Reporting Structure: Reports to the Financial Controller or Finance Director.
• Salary: Salary is commensurate with experience and qualifications, as well as market and business considerations.
• Pay Range: $65,000 minimum to $95,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Billing Manager Do?

Billing Managers typically work for corporations across industries, especially in the financial, healthcare, and legal sectors.

They can also work in billing companies that provide services to various clients.

The primary responsibility of a Billing Manager is to oversee and coordinate the billing department of an organization.

They are tasked with ensuring accurate and timely invoicing of services or products, and managing the collection of payments.

They work closely with other departments like customer service, finance, and sales to resolve billing issues, disputes, or discrepancies.

They also interact with clients and customers to address any billing related queries or complaints.

Billing Managers are often in charge of training and supervising billing staff, making sure they adhere to company policies and billing standards.

They also implement and monitor billing processes, often using billing software, to improve efficiency and accuracy.

Furthermore, they are responsible for preparing billing reports and forecasts for the management, and assist in auditing activities.

They may also be tasked with improving the billing system or process to ensure customer satisfaction and reduce errors.

In some cases, they may be involved in negotiating contracts and payment terms with clients or vendors.

They must also stay updated on new billing regulations, laws, and software to ensure compliance and efficiency in the billing operations.

 

Billing Manager Qualifications and Skills

Billing Managers are tasked with overseeing the billing process in a company to ensure accurate and timely invoicing.

The key qualifications and skills for this role include:

• Strong numerical and analytical skills to handle large amounts of data, perform accurate calculations, and make correct billing decisions
• Proficient in billing software and other related computer applications to ensure efficient processing of transactions
• Excellent organizational and multi-tasking skills to manage multiple invoices, keep track of transactions, and ensure timely and accurate billing
• Strong attention to detail to identify discrepancies in billing records, resolve any issues promptly, and prevent errors
• Problem-solving skills to handle disputes and complaints regarding billing and implement solutions that will satisfy clients and maintain the company’s revenue
• Effective communication and interpersonal skills to interact with different departments, respond to client inquiries, and present reports to senior management
• Knowledge of accounting principles, financial regulations and industry standards to ensure compliance in all billing operations
• Leadership and team management skills to supervise the work of billing staff, provide training, and inspire high performance

 

Billing Manager Experience Requirements

Billing Managers typically require a minimum of 3-5 years of experience in a billing or financial management role.

This experience often includes working in roles such as Billing Specialist, Billing Coordinator, or Financial Analyst, where they have gained substantial understanding of billing processes, regulations, and industry-standard software.

In many cases, a Billing Manager is expected to have a deep understanding of financial reporting and accounting principles, hence an experience in an accounting role may be beneficial.

Candidates with more than 5 years of experience often have a background that includes supervisory or management experience, which is essential for overseeing a team of billing professionals.

Some employers may also require experience in their specific industry (such as healthcare or telecommunications), as the billing practices can vary significantly.

Advanced proficiency with billing software and Microsoft Office Suite, particularly Excel, is often required, and most Billing Managers are expected to have had hands-on experience with these tools in their previous roles.

Lastly, experience with process improvement, auditing, and training personnel is often required as these are key responsibilities of a Billing Manager.

 

Billing Manager Education and Training Requirements

Billing Managers generally need to possess at least a bachelor’s degree in finance, accounting, or a related field.

Their education should provide them with a solid understanding of financial planning, accounting principles, and business management.

Familiarity with billing procedures, revenue recognition, and financial software systems is also important.

Many organizations prefer candidates who have prior experience in billing, accounts receivable, or general finance roles.

A master’s degree in business administration or finance could be beneficial for those who aspire to reach higher leadership positions within the organization.

Additionally, certification from professional bodies such as the American Association of Professional Coders (AAPC) or the Medical Group Management Association (MGMA) could be advantageous.

This indicates a commitment to professional development and adherence to industry standards.

Moreover, they should have solid leadership and communication skills as well as the ability to effectively manage a team and make data-driven decisions.

 

Billing Manager Salary Expectations

A Billing Manager earns an average salary of $59,343 (USD) per year.

However, the actual earnings can vary based on factors such as experience, industry, and geographic location.

 

Billing Manager Job Description FAQs

What skills does a Billing Manager need?

Billing Managers need to have strong numerical and organizational skills.

They should have excellent attention to detail, good communication skills, and a deep understanding of billing procedures.

Knowledge of billing software and other related IT skills are also beneficial.

Leadership and team management skills are also crucial for this role as they will be handling a team of billing staff.

 

Do Billing Managers need a degree?

While a degree is not always required for Billing Managers, many employers prefer candidates with a bachelor’s degree in finance, accounting, or a related field.

Experience in a billing or accounting role is often more important.

Some employers may require specific certification like Certified Public Accountant (CPA) for this role.

 

What should you look for in a Billing Manager resume?

A Billing Manager resume should demonstrate experience in billing or a related financial role.

Check for knowledge of billing procedures and software, as well as general accounting principles.

Look for leadership experience and any specific achievements related to process improvements or cost savings in the billing department.

Also, look for qualifications like a degree in finance or accounting, or relevant certifications.

 

What qualities make a good Billing Manager?

A good Billing Manager is highly organized and meticulous, ensuring all billing activities are carried out accurately and on time.

They have excellent numerical skills and can manage and analyze large amounts of data.

Good Billing Managers also have strong leadership and interpersonal skills, as they need to manage a team and communicate effectively with other departments and clients.

 

What are the daily duties of a Billing Manager?

Billing Managers oversee the billing department and ensure all invoicing is done accurately and on time.

They manage and train the billing staff, monitor the invoicing procedures, and implement process improvements.

They also handle complex billing issues, liaise with other departments and clients regarding billing matters, and prepare reports for senior management.

Additionally, they ensure the company complies with relevant laws and regulations related to billing.

 

Conclusion

And there you have it.

Today, we’ve illuminated the key elements of being a billing manager.

Surprise, surprise!

It’s not just about sending invoices.

It’s about shaping the financial future, one billing cycle at a time.

Armed with our comprehensive billing manager job description template and real-world examples, you’re ready to charge ahead.

But don’t stop just yet!

Delve further with our job description generator. It’s your next step to creating precision-crafted job listings or polishing your resume to perfection.

Remember:

Every invoice sent is a part of the bigger financial picture.

Let’s shape that future. Together.

How to Become a Billing Manager (Complete Guide)

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