Cable Television Installer Job Description [Updated for 2025]

In the era of digital entertainment, the focus on cable television installers has never been greater.

As technology evolves, the demand for skilled professionals capable of installing, maintaining, and troubleshooting our cable television systems grows.

But let’s get to the core: What’s truly expected from a cable television installer?

Whether you are:

• A job seeker trying to understand the nuances of this position,
• A hiring manager creating an ideal profile for this job,
• Or simply curious about the inner workings of cable television installation,

You’re in the right place.

Today, we present a customizable cable television installer job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Cable Television Installer Duties and Responsibilities

Cable Television Installers play a critical role in setting up and maintaining cable television systems at various sites.

They are responsible for ensuring customers have access to stable and high-quality cable television services.

Here are some of their key duties and responsibilities:

• Survey installation sites to determine the materials needed and the best layout for cable systems
• Install, disconnect, reconnect, add, change, and troubleshoot cable TV and internet services in customer homes
• Drill holes, attach cables, and configure settings on televisions and other devices
• Test and troubleshoot issues with network communication
• Ensure customer satisfaction by fixing potential issues during installation
• Conduct regular maintenance on cable systems to ensure optimal performance
• Explain and demonstrate to customers how to use cable television components and services
• Adhere to safety procedures while installing and maintaining cable systems
• Complete and submit installation, service, and maintenance reports
• Coordinate with customer service and technical support teams to address customer inquiries and complaints

 

Cable Television Installer Job Description Template

Job Brief

We are seeking a detail-oriented and customer-service focused Cable Television Installer to join our team.

Your role will involve installing, disconnecting, and troubleshooting cable television and other telecommunications equipment for both residential and commercial properties.

Our ideal candidate is technologically savvy and has a good understanding of cable television systems and network infrastructure.

Good communication skills, as well as a commitment to providing excellent service, are essential for this role.

 

Responsibilities

• Install, disconnect, and troubleshoot cable television systems and other telecommunications equipment
• Ensure all installations and services are done promptly and meet quality standards
• Communicate with customers to explain installation process and use of equipment
• Perform regular maintenance checks on cable systems to ensure optimal performance
• Resolve customer complaints and answer queries
• Adhere to all safety and compliance regulations
• Document and maintain records of installations, services, and customer feedback
• Stay up-to-date with the latest technology trends in cable television and telecommunications

 

Qualifications

• Proven work experience as a Cable Television Installer or similar role
• Good understanding of cable television systems and network infrastructure
• Technical skills including proficiency with tools and diagnostic equipment
• Excellent problem-solving abilities
• Good communication and customer service skills
• Ability to work in various conditions, such as heights and confined spaces
• High school diploma; further training or certification in cable installation is a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Training and development opportunities

 

Additional Information

• Job Title: Cable Television Installer
• Work Environment: Field-based role with travel to different locations as required. Some weekend and evening work may be needed.
• Reporting Structure: Reports to the Installation Supervisor.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $35,000 minimum to $50,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and any relevant certifications to [email address or application portal].

 

What Does a Cable Television Installer Do?

Cable Television Installers work for telecommunications companies, cable providers, and sometimes as independent contractors.

They are responsible for the installation, inspection, maintenance, and repair of cable television systems within clients’ homes or commercial properties.

Their job is to ensure a high-quality signal and connect all necessary equipment for the television service to function properly.

Cable Television Installers often work with various tools and technical equipment to lay down cable lines, set up connections and configure systems according to the customer’s package and preferences.

Their role involves troubleshooting any issues with the television reception or connectivity, identifying causes of technical issues, and making necessary repairs or replacements.

In addition to the technical aspects of the job, Cable Television Installers also provide customer service, answering client questions and explaining the use of equipment and services.

They may also handle paperwork related to the installation process, report on completed installations and submit any service orders for equipment that may need further repairs.

 

Cable Television Installer Qualifications and Skills

A proficient Cable Television Installer should possess the following skills and qualifications that align with your job description:

• Technical knowledge and understanding of cable installation, signal strength testing and related equipment handling, including splitters, outlets, and receivers.
• Ability to read and interpret work orders, system layout maps, and equipment manuals to ensure accurate installation and service.
• Problem-solving skills to effectively diagnose and repair signal and connection issues, ensuring top-quality customer service.
• Time management skills to efficiently complete installations, service calls, and repairs within the allocated time frame.
• Physical abilities that allow them to climb ladders, lift heavy equipment, work in varying weather conditions and stand for long periods.
• Interpersonal skills to professionally interact with customers, explain technical issues in easy-to-understand terms and build customer trust and satisfaction.
• Excellent communication skills to coordinate with team members, dispatchers, and customers, and to understand and follow safety protocols and company policies.
• Basic mathematical skills to calculate signal strengths, distances, and cable lengths as needed.
• Ability to work independently and take initiative in resolving unexpected issues during installation or servicing.

 

Cable Television Installer Experience Requirements

Cable Television Installers typically need a high school diploma or equivalent as a starting point, but most of their skills and knowledge are gained through on-the-job training.

Beginners may often start their career as an apprentice or a helper with an experienced installer, learning the necessary skills in cable installation, repair and maintenance.

This could involve several months to a year of hands-on experience.

Candidates with 1 to 2 years of experience may have a solid understanding of cable installation, diagnosing signal strength, and understanding the network layouts of various providers.

They might have also acquired skills in customer service, as this role often requires interaction with clients.

Those with more than 3 years of experience are likely to have developed a broader knowledge of complex cable systems, including fiber-optic and broadband technology.

They may also have experience in handling equipment like signal level meters, cable strippers, and hand tools.

Installers with more than 5 years of experience may be prepared for supervisory or managerial roles, with experience in training and guiding newer installers, maintaining inventory, and coordinating with other teams for large scale installations.

They may also have a strong understanding of safety regulations and guidelines in the cable installation industry.

 

Cable Television Installer Education and Training Requirements

Cable Television Installers often require a high school diploma or equivalent, and many employers provide on-the-job training.

There are also technical and vocational schools that offer programs in electronics, telecommunications, or computer technology, which can be beneficial for these roles.

In these programs, prospective Cable Television Installers learn about electrical safety, circuitry, TV service, and fiber optic and coaxial cable procedures.

Some positions may require previous experience in cable installation, electronics, electrical work, or similar fields.

Certification is not typically required, but obtaining a certification from organizations like the Electronics Technicians Association or the Society of Cable Telecommunications Engineers can demonstrate a level of competence and may make candidates more appealing to employers.

In addition to these requirements, Cable Television Installers should have strong customer service skills, as they often interact directly with clients.

They should also have physical stamina, as the job often requires heavy lifting and climbing.

 

Cable Television Installer Salary Expectations

A Cable Television Installer earns an average salary of $42,000 (USD) per year.

However, the exact earnings can vary based on factors such as experience, the employing company, and the region in which they are working.

 

Cable Television Installer Job Description FAQs

What skills does a Cable Television Installer need?

Cable Television Installers should have technical skills including the ability to install, repair, and maintain cable systems.

They should be proficient in using hand and power tools and troubleshooting equipment.

In addition, they should have good customer service skills, as they interact with customers directly and need to explain complex technical details in a clear and understandable manner.

Physical fitness and agility are also important as the job often involves lifting heavy equipment and working at heights.

 

Do Cable Television Installers need a degree?

A degree is not typically required for a Cable Television Installer, but they should have a high school diploma or equivalent.

Vocational training or certification in electronics or related fields can be beneficial.

On-the-job training is usually provided by employers where the installers learn about the specific equipment and safety practices.

 

What should you look for in a Cable Television Installer resume?

When reviewing a resume for a Cable Television Installer, you should look for previous experience in cable installation or related work.

Certifications from recognized bodies in the field of electronics or telecommunications can be a plus.

The resume should also indicate good problem-solving skills, attention to detail, and customer service experience.

Physical stamina and the ability to work in various weather conditions can also be important.

 

What qualities make a good Cable Television Installer?

A good Cable Television Installer is meticulous and pays attention to detail to ensure installations are done correctly and efficiently.

They are customer-oriented, being able to communicate effectively with clients and address their concerns.

They are also physically fit and unafraid of heights, as the job often requires lifting heavy equipment and working on rooftops or utility poles.

Moreover, they need to be flexible, as their work schedule may involve evenings, weekends, or on-call duties.

 

Is it difficult to hire Cable Television Installers?

The difficulty in hiring Cable Television Installers can vary depending on the location and market conditions.

There might be an abundance of trained professionals in some areas while a scarcity in others.

Offering competitive salaries, benefits, and continuous training opportunities can attract and retain skilled installers.

 

Conclusion

And there you have it.

Today, we’ve demystified the ins and outs of being a cable television installer.

Guess what though?

It’s not just about connecting wires and cables.

It’s about facilitating seamless entertainment experiences, one cable installation at a time.

With our comprehensive cable television installer job description template and real-world examples, you’re now ready to make your next career move.

But why stop there?

Dig deeper with our job description generator. It’s your ultimate tool for crafting precise job listings or polishing your resume to perfection.

Remember:

Every cable installation contributes to a broader network of connection.

Let’s make those connections. Together.

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