Cafeteria Attendant Job Description [Updated for 2025]

In the bustling world of food service, the role of a cafeteria attendant is more crucial than ever.

As the pace of life accelerates, the demand for competent individuals who can manage, maintain, and enhance our food service operations grows.

But let’s dive deeper: What’s really expected from a cafeteria attendant?

Whether you are:

• A job seeker trying to understand the essence of this role,
• A hiring manager outlining the ideal candidate,
• Or simply curious about the inner workings of cafeteria operations,

You’re in the right place.

Today, we present a customizable cafeteria attendant job description template, designed for easy posting on job boards or career sites.

Let’s get started.

Cafeteria Attendant Duties and Responsibilities

Cafeteria Attendants are responsible for providing assistance to customers and performing various tasks to keep the cafeteria running smoothly.

They play a significant role in maintaining the cleanliness of the cafeteria and ensuring customer satisfaction.

The daily duties and responsibilities of a Cafeteria Attendant include:

• Greet customers in a friendly manner and assist them in placing orders
• Prepare and serve food and beverages according to cafeteria guidelines and health standards
• Restock food and supplies as needed
• Ensure all tables, utensils, dishes, and equipment are clean and ready for use
• Clear tables promptly after customers finish their meals
• Assist in the cleaning and sanitizing of the cafeteria, including dining areas and food preparation areas
• Handle cash transactions and give correct change
• Monitor and maintain the quality of food and beverages served
• Ensure the cafeteria is in compliance with health and safety regulations
• Resolve customer complaints or refer them to the Cafeteria Manager

 

Cafeteria Attendant Job Description Template

Job Brief

We are seeking a motivated and attentive Cafeteria Attendant to join our dynamic team.

The Cafeteria Attendant’s responsibilities include maintaining cleanliness of the cafeteria, assisting in the preparation of food, serving meals, and providing excellent customer service.

Our ideal candidate is a team player, has excellent communication skills and is dedicated to providing exceptional service to every customer.

 

Responsibilities

• Maintain cleanliness and hygiene in the cafeteria
• Assist in the preparation of meals
• Provide excellent customer service to all guests
• Operate cash registers and handle financial transactions
• Restock and replenish cafeteria supplies
• Ensure food and drinks are served in a timely manner
• Maintain a professional appearance and demeanor
• Adhere to all health and safety regulations
• Assist in setting up and breaking down dining areas

 

Qualifications

• Previous experience in a food service role preferred
• Excellent communication and customer service skills
• Ability to handle cash register and financial transactions
• Knowledge of food safety regulations
• Ability to work in a fast-paced environment
• High school diploma or equivalent

 

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Employee discount
• Flexible schedule

 

Additional Information

• Job Title: Cafeteria Attendant
• Work Environment: Fast-paced cafeteria setting. The position may require working on weekends and holidays.
• Reporting Structure: Reports to the Cafeteria Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $22,000 minimum to $31,000 maximum
• Location: [City, State] (specify the location)
• Employment Type: Full-time or part-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Cafeteria Attendant Do?

Cafeteria Attendants, also known as cafeteria workers, perform a variety of tasks in a cafeteria setting.

They are employed by schools, hospitals, corporate buildings, and other institutions with cafeterias.

Cafeteria Attendants are primarily responsible for assisting in the preparation and serving of meals.

This involves tasks such as chopping vegetables, making sandwiches, serving food to customers, and operating cash registers.

In addition to food preparation and serving, they are also responsible for maintaining cleanliness in the cafeteria.

This includes cleaning tables, washing dishes, and ensuring that the food service area is sanitary and meets health standards.

Some Cafeteria Attendants might be tasked with stocking food and beverage items, keeping track of inventory and ensuring that the cafeteria is well-supplied at all times.

They also interact with customers, answering queries about the menu, assisting with special dietary needs and handling customer complaints as they arise.

In all their duties, Cafeteria Attendants must adhere to food safety regulations and maintain a high standard of cleanliness and customer service.

 

Cafeteria Attendant Qualifications and Skills

A proficient cafeteria attendant must have the necessary skills and qualifications that align with the responsibilities of the position, including:

• Excellent customer service skills to interact positively with customers and ensure a satisfactory dining experience
• Basic food preparation and handling skills to serve food to customers in accordance with health and safety standards
• Good communication skills to understand customer orders, answer their queries, and relay information about menu items
• Organization skills to manage and restock inventory, and keep the cafeteria area clean and presentable
• Ability to stand for long periods and perform tasks such as lifting trays, cleaning tables, or sweeping floors
• Attention to detail to observe and maintain cafeteria cleanliness standards
• Problem-solving skills to handle customer issues or complaints effectively
• Knowledge of cash handling and basic math skills for processing customer payments and giving correct change

 

Cafeteria Attendant Experience Requirements

Cafeteria attendants often start their career with no prior experience, though some may have relevant experience in other food service roles.

Training is usually provided on the job, giving them the opportunity to learn about food preparation, customer service, cash handling, and cafeteria operations.

Some attendants might have gained experience from part-time roles in fast-food establishments, restaurants or catered events.

This practical experience, although not compulsory, can provide useful skills and understanding for the cafeteria role.

Candidates with more than 2 years of experience in food service roles can often take on more responsibilities within the cafeteria, such as overseeing food preparation, managing other attendants, or taking care of inventory management.

Those with over 5 years of experience may be ready for supervisory roles within the cafeteria setting, overseeing operations, handling complaints and managing staff.

Their past experience in the food service industry, along with their proven abilities in handling operational responsibilities, make them ideal for these more advanced roles.

 

Cafeteria Attendant Education and Training Requirements

Cafeteria Attendants typically require a high school diploma or equivalent education.

While formal education beyond high school is not typically required, some employers might prefer candidates with a certification in food safety and handling.

Most of the training for this role happens on-the-job, where attendants learn the specifics of their employer’s operation, including food preparation, serving etiquette, and safety procedures.

In some cases, Cafeteria Attendants may also be required to have a basic understanding of dietary restrictions and nutrition to help serve customers effectively and answer their food-related queries.

While not mandatory, pursuing further education in hospitality, culinary arts or related fields can enhance job prospects and knowledge about food service operations.

Some states may require cafeteria attendants to obtain a food handler’s card or permit.

This usually involves passing a food safety course and exam.

 

Cafeteria Attendant Salary Expectations

The average wage for a Cafeteria Attendant is approximately $11.74 (USD) per hour.

The actual earnings may vary depending on factors such as experience, location, and the company one works for.

 

Cafeteria Attendant Job Description FAQs

What skills does a cafeteria attendant need?

Cafeteria attendants should have excellent customer service skills, as they interact with customers daily.

They should also have good communication skills to understand and meet the needs of customers.

Physical stamina is also important because the job often requires standing for long periods and carrying trays of food or dishes.

 

Do cafeteria attendants need a degree?

No, a degree is not typically required for a cafeteria attendant role.

However, a high school diploma or equivalent may be preferred by some employers.

Most of the skills necessary for the job are learned through on-the-job training.

 

What should you look for in a cafeteria attendant resume?

Look for experience in food service or customer service.

Any certifications in food handling or safety can also be beneficial.

Other desirable qualities might include the ability to work in a fast-paced environment, attention to detail, and experience in cash handling.

 

What qualities make a good cafeteria attendant?

A good cafeteria attendant is reliable, punctual, and able to work in a team.

They should also be friendly and patient when dealing with customers, even in stressful situations.

Good physical stamina is also important, as the job requires a lot of standing and movement.

 

What are the daily duties of a cafeteria attendant?

On a typical day, a cafeteria attendant may start by setting up the dining area, including arranging tables and chairs, setting out condiments, and preparing serving areas.

They might then assist in serving food and beverages to customers, cleaning tables and dishes, and restocking serving areas as needed.

They may also be responsible for handling cash transactions or assisting with inventory management.

 

Conclusion

So there you have it.

Today, we’ve delved into the heart of what it truly means to be a cafeteria attendant.

And guess what?

It’s not just about serving food.

It’s about fostering a nourishing environment, one meal at a time.

With our handy cafeteria attendant job description template and real-world examples, you’re ready to leap forward.

But why limit yourself?

Delve further with our job description generator. It’s your next step to creating finely crafted job listings or optimizing your resume to perfection.

Remember:

Every meal served is a part of the bigger community.

Let’s nourish that community. Together.

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