Cat Cafe Manager Job Description [Updated for 2025]

In the pet-friendly business world, the focus on Cat Cafe Managers has never been greater.

As the popularity of cat cafes grows, so too does the need for skilled professionals who can ensure the smooth running of these unique establishments, while also ensuring the welfare of our feline friends.

But what exactly does a Cat Cafe Manager do?

Whether you are:

• A job seeker looking to understand the specifics of this role,
• A business owner seeking to define the perfect candidate,
• Or simply captivated by the fascinating concept of cat cafes,

You’ve come to the right place.

Today, we present a customizable Cat Cafe Manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Cat Cafe Manager Duties and Responsibilities

A Cat Cafe Manager is tasked with the running of a unique business that combines a traditional cafe setting with a cat adoption center.

They must ensure both customers and cats are well-taken care of.

The duties and responsibilities for a Cat Cafe Manager include:

• Manage the day-to-day operations of the cafe
• Oversee employees, including hiring, training, and scheduling
• Ensure high standards of customer service are maintained
• Oversee the care and well-being of the cats, including feeding, grooming, and arranging vet check-ups
• Ensure all health and safety regulations for both the cafe and animal shelter aspects are being met
• Coordinate with local animal shelters or rescue organizations for the adoption of cats
• Manage inventory of cafe supplies and cat care products
• Organize events to promote the cafe and cat adoption
• Balance the budget, handle cash, process payments, and manage financial records
• Ensure the cafe is clean, welcoming, and safe for both customers and cats

 

Cat Cafe Manager Job Description Template

Job Brief

We are in search of a dedicated Cat Cafe Manager to oversee the operations of our unique establishment.

The successful candidate should be a people-person with a deep love for cats, ensuring both our human guests and feline residents enjoy a safe, clean, and welcoming environment.

Responsibilities include managing daily operations, staffing, and financial activities, as well as ensuring that all health and animal welfare regulations are adhered to.

 

Responsibilities

• Manage daily operations of the cat cafe
• Ensure health and safety regulations are met for both customers and cats
• Recruit, train, and supervise staff
• Coordinate with local animal shelters for cat adoption events
• Manage the care, feeding, and medical needs of the resident cats
• Handle customer inquiries and complaints
• Manage financial activities including budgeting, sales tracking, and payroll
• Perform administrative tasks such as scheduling, inventory management, and reporting
• Plan and promote special events to attract customers

 

Qualifications

• Proven experience in a management role, preferably in a hospitality setting
• Experience working with animals, particularly cats, is a must
• Knowledge of health and safety regulations
• Strong organizational and leadership skills
• Excellent customer service and communication skills
• Basic accounting skills for managing financial records
• Ability to work flexible hours, including weekends and holidays
• High school diploma or equivalent; degree in business or hospitality is a plus

 

Benefits

• Health insurance
• Paid time off
• Employee discounts
• Opportunity to work in a unique, fun, and friendly environment

 

Additional Information

• Job Title: Cat Cafe Manager
• Work Environment: Cafe setting. Must be comfortable around cats and be able to work on feet for long hours.
• Reporting Structure: Reports to the Business Owner.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Cat Cafe Manager Do?

A Cat Cafe Manager is responsible for the overall operation of a cat cafe.

This type of establishment combines a coffee shop environment with a cat lounge, offering customers the unique opportunity to relax with a cup of coffee while spending time with resident cats.

The manager oversees all aspects of the cafe, including the care and well-being of the resident cats.

They ensure the animals are healthy, well-fed, and socialized, and that their living spaces are clean and safe.

They may also handle the adoption process for cats that are available for rehoming, liaising with local animal shelters or charities.

Aside from the cat care aspect, a Cat Cafe Manager also takes care of the more traditional responsibilities related to running a cafe.

This includes tasks like hiring and training staff, managing inventory, preparing and serving food and beverages, maintaining a clean and inviting environment for customers, and ensuring the cafe complies with all health and safety regulations.

Additionally, they are responsible for marketing the cafe to draw in customers, which might involve organizing special events, managing social media accounts, or working with local media outlets for publicity.

They also handle customer service issues, ensuring that all customers have a positive experience at the cafe.

 

Cat Cafe Manager Qualifications and Skills

A Cat Cafe Manager should possess a combination of managerial skills, customer service skills, and a passion for cats.

The key qualifications and skills include:

• Experience in a managerial role, preferably in the hospitality or pet care industry, to effectively oversee operations and ensure smooth running of the cafe.
• Strong customer service skills to create a pleasant atmosphere for patrons, handle customer inquiries and complaints, and build long-term relationships.
• Knowledge and understanding of cats, their needs, behaviors and temperaments, to ensure a safe and comfortable environment for both cats and customers.
• Excellent communication skills to interact with staff, customers, and potentially communicate with vet services or animal rescue organizations.
• Organizational skills to manage cafe logistics, such as scheduling staff shifts, maintaining inventory, and coordinating with suppliers.
• Problem-solving skills to handle any issues that arise, whether related to customer service, staff management, or cat care.
• Passion for animal welfare, potentially with knowledge of local animal welfare laws and regulations.
• Financial skills to manage budgets, control inventory and maintain the overall financial health of the cafe.

 

Cat Cafe Manager Experience Requirements

The role of a Cat Cafe Manager is unique and requires a blend of experience in hospitality, business management, and animal care.

Entry-level candidates may have 1 to 2 years of experience in a customer service-based role, such as cafe attendant or barista.

This experience provides a strong foundation in delivering excellent customer service and managing cafe operations.

Prior experience in animal care is highly recommended for this role.

Candidates with a background in volunteering or working at animal shelters, pet sitting, or veterinary assistance will have an understanding of the basics of cat care including feeding, grooming, health monitoring, and behavior management.

Candidates with 3 to 5 years of experience may have worked in a supervisory role in a cafe or restaurant setting.

This experience develops their skills in team management, inventory control, and financial management.

Those with over 5 years of experience, ideally in a management position, will be well-equipped to handle the unique challenges of running a Cat Cafe.

This could include experience in coordinating with local animal welfare organizations, developing animal-themed events and promotions, and ensuring compliance with all relevant health and safety regulations.

Finally, a successful Cat Cafe Manager would ideally be a cat lover with a deep understanding of cat behavior and wellbeing to ensure the resident cats are happy and healthy.

 

Cat Cafe Manager Education and Training Requirements

A Cat Cafe Manager typically requires a high school diploma or equivalent.

However, a bachelor’s degree in business management, hospitality, or a related field can be beneficial.

They should ideally have experience in a management role, preferably within the hospitality or retail sector.

Prior experience with animal care, especially cats, is a significant plus as the role involves managing the well-being of the resident cats.

Knowledge about cats, their behavior, health, and welfare is essential.

A professional qualification or diploma in Animal Care, Veterinary Assistance, or a related field can be advantageous.

A certificate in food safety and hygiene is also often required as the role involves overseeing food and beverage operations.

Some states may require the individual to obtain a pet shop license or animal welfare license, as the role involves caring for multiple cats in a commercial setting.

Advanced training in customer service, business management, and animal behavior can help the Cat Cafe Manager perform their role more effectively.

Although not required, many Cat Cafe Managers pursue advanced courses or professional workshops in cat behavior, animal welfare, and hospitality management to enhance their skills and knowledge.

 

Cat Cafe Manager Salary Expectations

A Cat Cafe Manager can expect to earn an average salary of $48,000 (USD) per year.

However, the actual salary can vary depending on factors such as the location of the cafe, the manager’s previous experience in managing cafes or working with animals, and the profitability of the cafe itself.

 

Cat Cafe Manager Job Description FAQs

What skills does a Cat Cafe Manager need?

A Cat Cafe Manager should have a solid knowledge of cat behavior, health, and welfare needs.

They should be able to handle cats in a gentle and safe manner.

Additionally, they should possess strong interpersonal and customer service skills, as they will be interacting with customers regularly.

Skills in cafe management, including staff management, inventory, and business operations, are also crucial.

 

Do Cat Cafe Managers need a degree?

A degree is not specifically required for this role.

However, having a degree in business management, hospitality, or a related field can be beneficial.

Experience working with animals, particularly cats, is also highly desirable.

Some Cat Cafe Managers may choose to obtain certifications in pet health and safety for the betterment of the cafe and its feline residents.

 

What should you look for in a Cat Cafe Manager resume?

Look for experience in a managerial role, preferably in a cafe or restaurant, and a background in animal care or veterinary services.

Evidence of strong interpersonal skills and customer service experience is also beneficial.

Certifications in animal care, welfare, or first aid can also stand out on a Cat Cafe Manager’s resume.

 

What qualities make a good Cat Cafe Manager?

A good Cat Cafe Manager should have a passion for animals, specifically cats, and a strong commitment to their wellbeing.

They should be organized, good at problem-solving, and capable of multitasking.

They must also have good communication skills to deal with staff, customers, and potentially animal welfare organizations.

They should also be friendly, approachable, and able to create a welcoming atmosphere for both the cats and the customers.

 

Is it difficult to hire a Cat Cafe Manager?

Hiring a Cat Cafe Manager can be challenging, as the role requires a unique blend of skills in both cafe management and cat care.

It might be difficult to find candidates who have experience in both areas.

However, training can be provided for the right candidate who shows a strong passion for animal welfare and a knack for business management.

 

Conclusion

There you have it.

Today, we’ve whiskered away the mystery of what it truly means to be a Cat Cafe Manager.

And guess what?

It’s not just about serving coffee.

It’s about curating the purr-fect experience for both cat lovers and cats alike, one customer at a time.

With our handy Cat Cafe Manager job description template and real-world examples, you’re ready to paw your way to the top.

But why stop there?

Leap further with our job description generator. It’s your next step to tailoring paw-some job listings or whiskering your resume to perfection.

Remember:

Every customer interaction is a part of the bigger picture.

Let’s create that feline-friendly future. Together.

How to Become a Cat Cafe Manager (Complete Guide)

The Less Beaten Path: Unusual Jobs That Offer Adventure

The Solid Ground: Jobs That Are Immune to Economic Crashes

Career Bliss: Finding Satisfaction in What You Do

High Society Work: The Most Prestigious Jobs You Can Land