Chambermaid Job Description [Updated for 2025]

In the world of hospitality, the demand for diligent chambermaids has never been higher.

As standards of cleanliness and comfort rise, with each turn-down service, the need for meticulous individuals who can maintain, enhance, and safeguard our hotel spaces intensifies.

But let’s delve deeper: What’s truly expected from a chambermaid?

Whether you are:

• A job seeker trying to understand the nuances of this role,
• A hiring manager constructing the perfect candidate profile,
• Or simply curious about the day-to-day activities of a chambermaid,

You’re in the right place.

Today, we unveil a customizable chambermaid job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Chambermaid Duties and Responsibilities

Chambermaids, also known as housekeepers or room attendants, play a vital role in ensuring hotels, resorts, and other hospitality establishments are clean, sanitary, and welcoming for guests.

They are responsible for maintaining high standards of cleanliness in guest rooms and other areas of the property.

Their duties and responsibilities include:

• Cleaning and sanitizing rooms, bathrooms, and public areas
• Changing bed linens and making beds
• Replenishing room supplies such as toiletries, drinking glasses, and writing materials
• Inspecting rooms for damage or breakage, and reporting any issues to management
• Clearing rubbish and disposing of it in a hygienic manner
• Restocking cleaning carts with supplies and transporting them to the necessary floors or rooms
• Keeping an inventory of all room items and reporting any shortages or excesses
• Respecting guests’ privacy and reporting any complaints or issues to the management

 

Chambermaid Job Description Template

Job Brief

We are seeking a detail-oriented and reliable Chambermaid to join our hospitality team.

The primary duties include cleaning and maintaining guest rooms, bathrooms and public areas while providing excellent service to our guests.

The ideal candidate will be experienced in housekeeping, have an eye for cleanliness and take pride in their work.

They should also possess strong customer service skills to ensure guest satisfaction.

 

Responsibilities

• Changing bed linen and making beds
• Replacing used towels and other bathroom amenities, such as shampoo and soap
• Sweeping and mopping floors
• Vacuuming carpets
• Dusting and polishing furniture
• Emptying trash containers and ashtrays
• Restocking beverages and food items in the mini-bar
• Cleaning public areas, such as corridors
• Reporting any technical issues and maintenance needs
• Updating status of guest rooms on assignment sheet
• Returning and restocking cleaning cart at shift end

 

Qualifications

• Proven experience as a chambermaid or housekeeper
• Ability to work with little or no supervision while meeting high-performance standards
• Physical mobility and stamina
• Ability to follow instructions and detail-oriented
• Strong customer service skills
• Knowledge of English language
• High school diploma is a plus

 

Benefits

• Health insurance
• Paid time off
• Retirement plan
• Training and development opportunities
• Meals on duty

 

Additional Information

• Job Title: Chambermaid
• Work Environment: This job operates in a hotel environment. The role requires physical mobility and includes tasks such as lifting, bending and standing for long periods.
• Reporting Structure: Reports to the Housekeeping Manager or Hotel Supervisor.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $20,000 minimum to $28,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a brief description of your experience to [email address or application portal].

 

What Does a Chambermaid Do?

A Chambermaid, also known as a housekeeper or maid, typically works in hotels, resorts, and sometimes private residences.

Their primary responsibility is maintaining cleanliness and tidiness in rooms and common areas.

They change bed linens, vacuum carpets, dust furniture, and replenish bathroom supplies.

They are often responsible for cleaning bathrooms, washing windows, and emptying trash bins.

Chambermaids also handle laundry duties, ensuring that all linens and towels are washed, dried, and returned to rooms.

They may also iron and fold clothes for guests.

Some chambermaids are responsible for room service, delivering food and beverages to guest rooms upon request.

They may also be tasked with setting up meeting rooms or banquet halls.

In some cases, chambermaids report damages or lost items to hotel management and ensure that necessary repairs or replacements are made promptly.

Their ultimate goal is to provide a pleasant, clean, and comfortable environment for guests during their stay.

 

Chambermaid Qualifications and Skills

A proficient chambermaid should possess a range of skills and qualifications that align with the job role such as:

• Strong attention to detail to ensure rooms are cleaned to the highest standard and check for any signs of damage or wear.
• Good physical stamina and agility, as the role often requires long periods of standing, bending, and lifting heavy items such as furniture or bedding.
• Strong organizational skills to effectively manage time and tasks, ensuring all rooms are cleaned within the scheduled time frame.
• Excellent interpersonal and communication skills to interact with guests, respond to their needs, and handle any complaints or issues politely and professionally.
• Knowledge of cleaning techniques and the safe use of cleaning products to maintain the cleanliness and hygiene of rooms and other hotel areas.
• Customer service skills to ensure guest satisfaction and build a positive image of the hotel.
• A high level of integrity and respect for guests’ privacy.

 

Chambermaid Experience Requirements

Chambermaids typically start with little or no experience, with many employers providing on-the-job training.

Previous experience in cleaning or housekeeping, either in a professional or personal setting, can be beneficial but is not usually a requirement.

Most hotels and resorts prefer chambermaids with at least a year of experience in a similar role, as this typically ensures that they are familiar with the tasks and responsibilities of the job.

They should be skilled in areas such as cleaning, laundry, and attention to detail.

Experience in customer service can also be helpful, as chambermaids often interact with guests.

Chambermaids with more than 3 years of experience have typically mastered their cleaning skills and often take on more responsibilities, such as training new chambermaids or inspecting rooms for cleanliness and maintenance issues.

Those with over 5 years of experience may be ready for supervisory roles within the housekeeping department, such as head chambermaid or housekeeping supervisor.

This usually requires proven leadership skills and the ability to manage a team.

 

Chambermaid Education and Training Requirements

Chambermaids, also known as housekeeping cleaners or room attendants, typically do not require a formal education beyond a high school diploma or its equivalent.

On-the-job training is common, where new hires learn the organization’s standards for cleaning and maintaining rooms.

This training usually takes a few weeks and covers the use of cleaning products, equipment operation, and the policies and expectations of the establishment.

There are, however, vocational schools or community colleges that offer certificate programs in hospitality or housekeeping, which can provide an edge in the job market.

These programs often cover topics such as cleaning procedures, laundry operations, room preparation, and customer service.

In addition to basic training, chambermaids may also receive instruction on safety procedures and the handling of hazardous chemicals.

Some establishments may require chambermaids to have a CPR or first-aid certification, especially those that cater to elderly or disabled guests.

There are also advancement opportunities for chambermaids, especially those who show initiative and dedication.

They may move up to become housekeeping supervisors or hotel managers, roles that typically require additional training or education.

 

Chambermaid Salary Expectations

A Chambermaid can expect to earn an average wage of $11.03 (USD) per hour.

However, this can fluctuate based on factors such as experience, the employer, and the geographic location.

 

Chambermaid Job Description FAQs

What skills does a chambermaid need?

Chambermaids need to have excellent organizational skills, as they are often tasked with cleaning and maintaining several rooms in a day.

They should also have good physical endurance as the job often requires long hours of standing and bending.

Basic knowledge of cleaning supplies and their usage is essential.

Good communication and interpersonal skills are also needed to interact with guests and report any issues to the management.

 

Do chambermaids require any formal education or training?

Chambermaids generally do not require any specific formal education.

However, they typically undergo on-the-job training to learn about the establishment’s standards and procedures.

Some establishments may prefer candidates with a high school diploma or its equivalent.

 

What should you look for in a chambermaid resume?

When reviewing a chambermaid’s resume, look for prior experience in a similar role or in the hospitality industry.

It’s important to consider their familiarity with cleaning procedures and knowledge of cleaning products.

Skills such as attention to detail, organization, and time management are also valuable.

 

What qualities make a good chambermaid?

A good chambermaid takes pride in maintaining a clean and organized environment.

They should be diligent, detail-oriented, and capable of managing their time efficiently to ensure all assigned rooms are serviced within the designated timeframe.

They should also be reliable, honest, and have a friendly and approachable demeanor, as they often interact with guests.

 

What are the daily duties of a chambermaid?

A typical day for a chambermaid includes cleaning rooms, hallways, and public areas in hotels or similar establishments.

They change linens, vacuum carpets, dust furniture, and replenish supplies such as towels and toiletries.

They may also handle specific requests from guests and report any damages or repairs needed in the rooms or public areas.

 

Is it difficult to hire chambermaids?

Hiring chambermaids can be challenging due to the physically demanding nature of the job and the need for flexible working hours, including weekends and holidays.

However, providing competitive wages, a positive work environment, and opportunities for advancement can attract motivated and dedicated candidates.

 

Conclusion

So there you have it.

Today, we’ve unveiled the true essence of being a chambermaid.

And guess what?

It’s not just about tidying up rooms.

It’s about creating a welcoming atmosphere, one room at a time.

With our practical chambermaid job description template and real-life examples, you’re ready to step forward.

But why stop there?

Delve deeper with our job description generator. It’s your go-to resource for crafting impeccable listings or refining your resume to perfection.

Remember:

Every room you clean is a part of the bigger hospitality experience.

Let’s create that welcoming environment. Together.

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