Corporate Receptionist Job Description [Updated for 2025]

In the modern corporate world, the role of a corporate receptionist is pivotal.

As businesses evolve, the demand for skilled individuals who can manage, enhance and ensure the smooth functioning of our corporate front office grows stronger.

But what is actually expected from a corporate receptionist?

Whether you are:

• A job seeker trying to understand the essence of this role,
• A hiring manager outlining the perfect candidate,
• Or simply fascinated by the workings of corporate reception,

You’ve landed on the right page.

Today, we present a customizable corporate receptionist job description template, designed for effortless posting on job boards or career sites.

Let’s delve right into it.

Corporate Receptionist Duties and Responsibilities

Corporate Receptionists play a crucial role in office operations, providing the first point of contact for clients and visitors.

They manage a variety of administrative tasks and ensure that all interactions between the organization and others are positive and productive.

Their main duties and responsibilities include:

• Greeting and directing visitors, answering and routing incoming calls on a multi-line telephone system
• Scheduling and coordinating appointments and meetings
• Maintaining a tidy and orderly reception area
• Handling basic inquiries and sorting daily mail/deliveries/couriers
• Maintaining security by following procedures, monitoring logbooks, and issuing visitor badges
• Performing general administrative and clerical support tasks, such as faxing, photocopying, scanning, and filing documents
• Keeping an inventory of office supplies and placing orders when necessary
• Assisting various departments with administrative tasks as required
• Providing excellent customer service and handling complaints in a courteous and professional manner
• Updating and maintaining office policies and procedures

 

Corporate Receptionist Job Description Template

Job Brief

We are in search of a professional and friendly Corporate Receptionist to join our team.

The Corporate Receptionist will be the first point of contact for visitors to our office, and will also provide administrative support across the organization.

The Corporate Receptionist’s responsibilities include, but are not limited to, greeting and directing guests, answering and directing phone calls, managing room bookings, and providing general administrative support to our team.

The ideal candidate has excellent communication and multitasking skills, a positive attitude and a strong work ethic.

 

Responsibilities

• Answer, screen and forward incoming phone calls
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Ensure reception area is tidy and presentable, with all necessary stationery and material
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Order office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

 

Qualifications

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• High school degree; additional certification in Office Management is a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Life insurance
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Corporate Receptionist
• Work Environment: Fast-paced corporate office setting
• Reporting Structure: Reports to the Office Manager
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $25,000 minimum to $40,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Corporate Receptionist Do?

A Corporate Receptionist usually serves as the first point of contact for clients, customers, and guests entering a corporate office.

They are often responsible for creating a welcoming environment and providing excellent customer service.

Their main duties include answering and redirecting phone calls, taking messages, and assisting visitors by providing them with necessary information or directing them to the right person or department.

Corporate Receptionists also manage correspondence, including letters, emails, packages, and deliveries, ensuring they reach the correct individuals in a timely manner.

They also schedule and manage appointments, meetings, and conference rooms.

In some companies, they might also help in basic administrative tasks such as filing, typing, copying, and sorting documents.

Their role is crucial in maintaining the overall image of the company, as they are often the first and last person a visitor interacts with in the office.

Therefore, Corporate Receptionists must be professional, friendly, and have excellent communication skills.

 

Corporate Receptionist Qualifications and Skills

A proficient corporate receptionist should have the skills and qualifications that align with your job description, such as:

• Exceptional communication skills to interact with clients, visitors, and staff both verbally and in writing, making them feel welcome and directing them as necessary.
• Strong customer service skills to professionally represent the company, handle inquiries, and provide accurate information.
• Time management and organizational skills to handle various tasks simultaneously, including managing appointments, greeting guests, and answering phone calls.
• Basic IT knowledge to handle technical tasks such as operating a switchboard, using office software like Word, Excel, and Email, and maintaining office equipment like printers and scanners.
• Problem-solving abilities to handle unexpected situations or challenges, like dealing with difficult visitors or resolving scheduling conflicts.
• Attention to detail to ensure accurate information is provided and received, maintaining visitor logs, and ensuring the reception area remains clean and inviting.
• Interpersonal skills to build relationships with staff and visitors, facilitating a welcoming and professional environment.

 

Corporate Receptionist Experience Requirements

Corporate Receptionists are often required to have at least 1 to 2 years of experience in an office environment, preferably in a customer service or administrative role.

This experience can provide essential knowledge of administrative procedures, phone etiquette and customer service principles.

Internships or part-time roles in the corporate sector can also offer valuable experience for entry-level candidates.

Positions like administrative assistants or customer service representatives can provide practical skills in handling telephone queries, managing diaries, and maintaining a clean and organized front desk area.

Candidates with more than 3 years of experience might have developed advanced skills in managing complex administrative tasks, such as coordinating events, arranging travel, and managing office supplies.

They may also have a good understanding of corporate terminology and business processes.

Those with more than 5 years of experience are often considered for senior receptionist roles.

These individuals may have developed strong communication and multitasking skills, and may have experience training and supervising junior staff.

They may also have experience working with high-level executives and handling confidential information.

Finally, specific industry experience can also be advantageous, as different industries may have unique needs and terminology.

For example, a receptionist in a law firm may need to understand legal jargon, while a receptionist in a medical office may need to understand healthcare terms.

 

Corporate Receptionist Education and Training Requirements

Corporate Receptionists typically require a high school diploma or GED.

Some employers may prefer candidates with an associate’s or bachelor’s degree in business administration, communications or a related field.

Being the first point of contact for clients, employees, and vendors, corporate receptionists need excellent communication and interpersonal skills.

A background or certification in customer service or hospitality can be advantageous.

Corporate receptionists should be proficient in office software, such as Microsoft Office, and have a basic understanding of office equipment like fax machines and photocopiers.

Most companies provide on-the-job training to ensure that the receptionist understands company-specific software and procedures.

It can also be beneficial for corporate receptionists to pursue further training in areas like data management, business software, and customer service.

Fluency in a second language can be an added advantage, depending on the company’s client base.

Having additional certification or training indicates a candidate’s dedication to their role and the ability to handle complex tasks in a corporate setting.

 

Corporate Receptionist Salary Expectations

A Corporate Receptionist earns an average salary of $30,350 (USD) per year.

This salary can vary depending on factors such as the industry of employment, the level of experience of the receptionist, and the region in which the company is located.

 

Corporate Receptionist Job Description FAQs

What skills does a Corporate Receptionist need?

A Corporate Receptionist should have excellent communication and interpersonal skills, as they are usually the first point of contact for clients and customers.

They should be highly organized and detail-oriented, capable of managing multiple tasks simultaneously such as handling incoming calls, scheduling appointments, and maintaining office supplies.

Basic computer skills and familiarity with office equipment and software, including email, scheduling, and word processing software, are also important.

 

Do Corporate Receptionists need a degree?

While a degree is not typically required for a Corporate Receptionist role, a high school diploma or GED is usually necessary.

Some businesses may prefer a receptionist with a degree or coursework in business administration or a related field.

Additionally, previous experience in a similar role can be beneficial.

 

What should you look for in a Corporate Receptionist resume?

Firstly, check for the basic qualifications such as a high school diploma and relevant work experience.

Look for demonstrated skills in communication, organization, multitasking, and customer service.

Proficiency in office software and equipment should also be mentioned.

If the resume includes references from previous employers, it can provide insights into the candidate’s performance and work ethic.

 

What qualities make a good Corporate Receptionist?

A good Corporate Receptionist is friendly, approachable, and has a professional demeanor as they often represent the face of the company.

They should be highly organized and adept at managing multiple tasks at once.

Excellent communication skills are vital, both in dealing with customers and liaising with other staff.

They should also be discreet and respectful of confidentiality, as they may handle sensitive information.

 

What are the daily duties of a Corporate Receptionist?

A Corporate Receptionist typically greets visitors, answers and directs phone calls, and sorts and distributes mail.

They also schedule appointments, maintain office calendars, and coordinate with different departments.

Other duties may include data entry, managing office supplies, and assisting with other administrative tasks as needed.

Depending on the company, they might also assist with event planning or customer service inquiries.

 

Conclusion

So there you have it.

Today, we’ve unveiled the true essence of being a corporate receptionist.

And guess what?

It’s not just about answering phone calls.

It’s about building corporate relationships, one greeting at a time.

With our go-to corporate receptionist job description template and real-world examples, you’re well-prepared to make your move.

But why stop there?

Venture further with our job description generator. It’s your next step to developing finely-tuned job listings or refining your resume to perfection.

Remember:

Every greeting is a part of the bigger corporate picture.

Let’s build that future. Together.

How to Become a Corporate Receptionist (Complete Guide)

High-Flying Careers: The Most Prestigious Jobs for High-Fliers

Jobs That Push the Envelope: Exploring the Edge of Employment

The Fun Factor Jobs: Where Work and Play Collide

Work Without Walls: The Most Flexible Jobs in Today’s World