Customs Compliance Manager Job Description [Updated for 2025]

In the era of global commerce, the role of Customs Compliance Managers has become increasingly crucial.

As international trade continues to grow, so does the demand for skilled professionals who can navigate, manage, and ensure compliance with complex customs regulations.

But what exactly does a Customs Compliance Manager do?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager looking to attract the right talent,
• Or simply curious about the intricacies of customs compliance,

You’ve come to the right place.

Today, we present a customizable Customs Compliance Manager job description template, crafted for convenient posting on job boards or career sites.

Let’s delve into it.

Customs Compliance Manager Duties and Responsibilities

Customs Compliance Managers are responsible for ensuring that all activities involving the import and export of goods comply with the necessary customs laws and regulations.

They oversee a variety of tasks, from documentation and classification to audits and training.

Their duties and responsibilities include:

• Developing and implementing customs compliance procedures and policies within the company
• Overseeing the accurate and timely submission of necessary documentation for import/export activities
• Classifying products and determining tariff codes
• Conducting internal audits to ensure compliance with customs regulations
• Staying abreast of changes in customs regulations and advising the company on necessary adjustments
• Working closely with customs authorities and maintaining good relationships
• Training staff on customs procedures and ensuring they are competent in their roles
• Resolving any customs-related issues or discrepancies that may arise
• Assessing potential risks and developing strategies to mitigate them
• Reviewing contracts and agreements to ensure they meet customs requirements

 

Customs Compliance Manager Job Description Template

Job Brief

We are seeking a knowledgeable Customs Compliance Manager to oversee our company’s customs operations.

The Customs Compliance Manager will be responsible for ensuring compliance with all customs regulations, overseeing the accurate and timely submission of necessary documentation, and liaising with customs authorities.

Our ideal candidate will have a deep understanding of customs regulations and procedures, with excellent organizational and leadership skills.

Ultimately, the role of the Customs Compliance Manager is to ensure that our business operates smoothly and legally in relation to all customs matters.

 

Responsibilities

• Develop and implement customs compliance policies and procedures.
• Oversee and ensure accurate and timely submission of customs declarations and documentation.
• Liaise with customs authorities and manage customs audits and inspections.
• Identify and manage risks associated with customs compliance.
• Train staff on customs compliance and regulatory changes.
• Work closely with logistics and operations teams to ensure seamless customs processes.
• Monitor changes in customs regulations and update company policies accordingly.
• Resolve any issues or delays related to customs clearance.

 

Qualifications

• Proven experience in a similar role within customs compliance or logistics.
• Deep understanding of customs regulations and procedures.
• Excellent organizational and leadership skills.
• Strong communication and negotiation skills.
• Ability to work under pressure and meet deadlines.
• Degree in Business, Logistics, or related field.
• Certification in customs compliance or brokerage is a plus.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Customs Compliance Manager
• Work Environment: Office setting with occasional travel for meetings with customs authorities or industry events.
• Reporting Structure: Reports to the Director of Operations or Chief Operating Officer.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $75,000 minimum to $120,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Customs Compliance Manager Do?

A Customs Compliance Manager primarily works in the import and export sector of a company, dealing with the intricacies of customs regulations and ensuring that the company’s trade activities are in compliance with the law.

They are responsible for managing and monitoring all customs duties and tariffs related to a company’s imports and exports.

This includes overseeing and ensuring the accuracy of documentation, and understanding and applying relevant laws and regulations.

Customs Compliance Managers may also be tasked with staying updated on changes to customs regulations and implementing these changes into company procedures.

They often work closely with customs authorities and brokers to resolve any issues and prevent potential penalties.

In addition, they provide internal training to other departments about customs compliance and help in conducting internal audits.

Their role is crucial in minimizing risk, avoiding delays, and ensuring smooth operations for international trade activities.

Their job also involves optimizing customs related costs, such as duty and taxes, through legitimate means like utilizing free trade agreements, duty drawback, and other customs incentive programs.

In some companies, the Customs Compliance Manager may also be involved in developing and implementing global trade compliance strategies to support business objectives.

 

Customs Compliance Manager Qualifications and Skills

A Customs Compliance Manager should possess a range of specific skills and qualifications to effectively manage the company’s adherence to customs laws and regulations, such as:

• Thorough understanding of domestic and international customs laws and regulations to ensure the company’s operations are legally compliant.
• Strong organizational and management skills to oversee all aspects of customs compliance, including documentations, declarations, duties and taxes.
• Excellent communication skills to liaise with customs authorities, supply chain partners and other stakeholders, as well as to train and guide staff on customs compliance matters.
• Ability to analyze data and interpret customs legislation to develop and implement effective customs compliance strategies.
• Problem-solving skills to address any customs-related issues or discrepancies that may arise, and to devise solutions to mitigate risks and avoid penalties.
• Attention to detail to ensure accurate record-keeping, reporting and auditing of customs activities and transactions.
• Knowledge of customs software systems and technologies to streamline and automate customs procedures and processes.
• Experience in managing customs classifications, valuation, origin determination, and free trade agreements to optimize customs operations and costs.

 

Customs Compliance Manager Experience Requirements

Entry-level candidates for the role of a Customs Compliance Manager may possess 1 to 3 years of experience in customs or import/export-related roles.

This experience can be acquired through internships, part-time roles, or full-time positions in areas like Customs Brokerage, Customs Analyst, or Import/Export Coordinator.

Candidates with more than 3 years of experience often gain their foundational knowledge and skills in compliance, regulations, and international trade through roles such as Customs Specialist or Compliance Analyst.

This experience may include working with customs laws, import/export procedures, tariff systems, and trade agreements.

Those with over 5 years of experience in the field are often well-versed in managing compliance programs, performing internal audits, and dealing with customs authorities.

They may have held positions such as Senior Customs Analyst or Compliance Supervisor, which allowed them to develop their leadership, project management, and strategic planning skills.

Prospective Customs Compliance Managers with more than 7 years of experience may have substantial leadership experience, have handled complex compliance issues and have a proven track record of successfully managing teams and building strong relationships with customs authorities and business partners.

Such candidates are usually well-prepared to handle the responsibilities of a Customs Compliance Manager.

 

Customs Compliance Manager Education and Training Requirements

Customs Compliance Managers typically need a bachelor’s degree in business administration, international business, or a related field.

This role requires a deep understanding of import-export regulations, customs laws, and international trade, so relevant coursework or specialized training in these areas is highly advantageous.

In addition to the academic qualifications, it’s beneficial for candidates to have several years of experience working in customs compliance or a similar role within the logistics or supply chain industry.

Many employers prefer candidates who hold professional certifications, such as the Certified Customs Specialist (CCS) or Certified Export Specialist (CES) credentials, which demonstrate a high level of expertise and commitment to the field.

Some roles may require a master’s degree in international business or a related field, especially those involving strategic decision-making or high-level negotiations.

Strong knowledge of foreign languages can be beneficial due to the international nature of the work.

Ongoing training is often necessary, given the frequent changes in international trade regulations and customs laws.

 

Customs Compliance Manager Salary Expectations

The average salary for a Customs Compliance Manager is $90,238 (USD) per year.

However, the actual income can vary depending on factors such as years of experience in the field, specific industry knowledge, the location of employment, and the scale of the employer’s business.

 

Customs Compliance Manager Job Description FAQs

What skills does a Customs Compliance Manager need?

A Customs Compliance Manager should have a deep understanding of customs regulations and trade compliance.

They should have good analytical skills, excellent attention to detail, and strong problem-solving abilities.

Additionally, they should be able to communicate effectively, both verbally and in writing, and possess strong organizational and project management skills.

 

Do Customs Compliance Managers need a degree?

Yes, most Customs Compliance Managers are expected to hold a bachelor’s degree in business, logistics, or a related field.

However, some companies may prioritize relevant work experience over formal education.

A knowledge of international trade, customs regulations, and compliance is crucial in this role.

 

What should you look for in a Customs Compliance Manager resume?

Look for a degree in a relevant field and significant experience in customs compliance or logistics.

A strong candidate will have experience in managing teams, demonstrating leadership abilities.

Knowledge of compliance software and proficiency in various languages could also be advantageous.

Certifications related to customs or international trade are also highly beneficial.

 

What qualities make a good Customs Compliance Manager?

A good Customs Compliance Manager is meticulous, able to spot discrepancies that could lead to compliance issues.

They should also be proactive and resourceful, capable of addressing problems promptly and effectively.

Furthermore, they should have strong leadership skills, capable of managing a team and fostering an environment of compliance within the organization.

 

What are the daily duties of a Customs Compliance Manager?

A Customs Compliance Manager typically oversees all aspects of customs activities within an organization.

This includes reviewing customs documentation, ensuring compliance with regulations, conducting internal audits, and providing training to staff.

They may also liaise with customs authorities and other regulatory bodies, resolve customs-related issues, and stay updated on changes in customs laws and regulations.

 

Is it difficult to hire a Customs Compliance Manager?

Hiring a Customs Compliance Manager can be challenging due to the specific knowledge and experience required for the role.

A strong candidate needs to have an in-depth understanding of customs regulations and international trade, and these skills can take years to develop.

Therefore, companies may need to invest more time and resources in their recruitment efforts for this role.

 

Conclusion

And there you have it.

Today, we have unfurled the details of what it truly means to be a Customs Compliance Manager.

Guess what?

It’s not just about monitoring import/export procedures.

It’s about sculpting the global commerce landscape, one policy adherence at a time.

With our go-to Customs Compliance Manager job description template and real-world examples, you’re ready to chart your course.

But why limit your exploration?

Dive deeper with our job description generator. It’s your next step to creating razor-sharp job listings or honing your resume to perfection.

Remember:

Every policy compliance is a part of the larger global trade picture.

Let’s shape that future. Together.

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