Dental Treatment Coordinator Job Description [Updated for 2025]

In today’s health-conscious society, the demand for Dental Treatment Coordinators is increasingly important.

As dental practices progress, the need for skilled professionals who can efficiently manage and coordinate dental treatments grows significantly.

But let’s delve deeper: What’s truly expected from a Dental Treatment Coordinator?

Whether you are:

• A job seeker trying to understand the core duties of this role,
• A hiring manager drafting the perfect candidate profile,
• Or simply fascinated by the intricacies of dental treatment coordination,

You’ve come to the right place.

Today, we present a customizable Dental Treatment Coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Dental Treatment Coordinator Duties and Responsibilities

Dental Treatment Coordinators are crucial in the administrative structure of dental practices.

They are primarily responsible for coordinating and organizing patient treatments, maintaining communication between patients, dentists, and insurance companies, and ensuring the smooth operation of the clinic.

Their duties and responsibilities include:

• Meeting with patients to discuss and review their treatment plans
• Explaining the procedures and costs involved with each treatment
• Coordinating patient appointments with the appropriate departments and practitioners
• Helping patients understand their dental insurance benefits and coverages
• Processing and submitting insurance claims on behalf of the patients
• Following up on unpaid insurance claims and manage accounts receivables
• Assisting with financial arrangements, including setting up payment plans
• Communicating with the dental team about patient care and treatment plans
• Maintaining patient confidentiality and follow all HIPAA regulations
• Keeping patient records up-to-date and well organized
• Resolving any patient concerns or complaints about their treatment plans or services provided

 

Dental Treatment Coordinator Job Description Template

Job Brief

We are seeking a dedicated Dental Treatment Coordinator to join our team.

In this role, you will be responsible for explaining dental treatment plans to patients, arranging payment plans, and coordinating with other dental professionals to ensure smooth operation.

Successful candidates should have excellent interpersonal skills, a solid understanding of dental procedures, and the ability to create a comfortable environment for patients.

 

Responsibilities

• Present treatment plans and explain the details and benefits to patients
• Coordinate with dental insurance companies to ensure claims are processed correctly
• Arrange payment plans with patients for dental services
• Work closely with dentists to understand the specifics of each patient’s treatment plan
• Monitor patient scheduling and manage appointments
• Handle patient inquiries regarding dental treatments
• Maintain patient records and ensure all treatments are accurately documented
• Keep up-to-date with the latest dental treatment procedures and services

 

Qualifications

• Previous experience as a Dental Treatment Coordinator or similar role
• Knowledge of dental treatments and procedures
• Excellent communication and interpersonal skills
• Ability to explain complex dental procedures to patients
• Proficiency in dental office software
• High school diploma or equivalent; higher degree from a relevant field is a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Dental Treatment Coordinator
• Work Environment: Dental clinic or office. This role may involve direct contact with patients.
• Reporting Structure: Reports to the Dental Office Manager or Dentist.
• Salary: Salary is commensurate with candidate’s experience and qualifications, as well as market standards.
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Dental Treatment Coordinator Do?

A Dental Treatment Coordinator typically works in a dental office or clinic, serving as a vital member of the dental team.

They often serve as the primary point of communication between the patient, dentist, and insurance company.

Their main role involves explaining and coordinating the proposed dental treatments to patients.

They ensure that patients understand the course of treatment, the procedure involved, costs, and any other related information.

A Dental Treatment Coordinator is also responsible for handling insurance matters.

They work with the patient’s insurance provider to determine the coverage and out-of-pocket costs for the patient, and help patients understand their insurance benefits.

They also schedule appointments, manage patient records, and follow up with patients after their treatments to check on their recovery.

In some cases, Dental Treatment Coordinators may also be involved in handling patient complaints and ensuring the patient’s comfort during their visit to the dental office.

 

Dental Treatment Coordinator Qualifications and Skills

A Dental Treatment Coordinator should have the following skills and qualifications to perform their role effectively:

• Strong knowledge of dental procedures and terminology to effectively discuss treatment plans and options with patients
• Excellent communication and interpersonal skills to connect with patients, making them feel comfortable and explaining complex dental procedures in a way they can understand
• Attention to detail to ensure all documentation is accurate and up-to-date, and to manage multiple patient treatment plans simultaneously
• Organization and time management skills to efficiently schedule appointments, follow-ups, and manage dentist’s time
• Customer service skills to handle patient inquiries, complaints, and provide overall excellent patient care
• Negotiation skills to discuss and finalize treatment costs with patients and their insurance providers
• Basic computer skills to use dental software for scheduling, billing, and record keeping
• Understanding of health insurance policies, dental billing procedures and coding to accurately process claims

 

Dental Treatment Coordinator Experience Requirements

Entry-level Dental Treatment Coordinators often have 1 to 2 years of experience, usually gained through internships or part-time roles in a dental practice or healthcare setting.

This allows them to gain initial exposure to the dental field and understand the basics of patient interaction, scheduling and dental procedures.

Candidates with 3 to 5 years of experience are typically more adept at coordinating treatment plans, understanding dental insurance and managing patient cases.

They may have gained their experience working as Dental Assistants or Dental Receptionists, which often provides foundational skills for the Treatment Coordinator role.

Those with more than 5 years of experience are often considered highly skilled and may be ready for managerial roles or more specialized coordinator positions.

This level of experience usually includes proficiency in dental software, knowledge of complex dental procedures and the ability to manage high patient volumes.

Advanced training or certification in dental office management, insurance coding or dental terminology may also be considered as relevant experience for a Dental Treatment Coordinator role.

Some dental practices may also require their coordinators to have a degree in healthcare administration or a related field.

 

Dental Treatment Coordinator Education and Training Requirements

Dental Treatment Coordinators usually have a high school diploma or an equivalent degree as a minimum educational requirement.

They should have a strong background in dental office procedures, oral health care, and patient service.

Previous experience in a dental office can be very beneficial.

Many Dental Treatment Coordinators also hold an associate’s or bachelor’s degree in dental hygiene, health administration, or a related field.

In addition to formal education, Dental Treatment Coordinators should acquire a certificate in dental office management or complete a dental treatment coordinator program.

These programs are available in many dental or medical vocational schools and community colleges.

Continuing education courses are also highly recommended, as they keep coordinators abreast of the latest developments in dentistry, insurance policies, and patient care technologies.

A number of states require Dental Treatment Coordinators to be licensed or certified.

The requirements for licensure or certification generally include a minimum amount of work experience and passing a state-approved exam.

Knowledge of dental billing and coding, proficiency in dental software applications, and excellent communication skills are also essential for this role.

Certification in CPR and first aid is often required as well.

Strong candidates demonstrate a commitment to ongoing professional development and a passion for patient care.

 

Dental Treatment Coordinator Salary Expectations

A Dental Treatment Coordinator earns an average salary of $40,000 (USD) per year.

The actual earnings can greatly vary based on factors such as the level of experience, qualifications, the location of the practice, and the size of the employing organization.

 

Dental Treatment Coordinator Job Description FAQs

What skills does a Dental Treatment Coordinator need?

Dental Treatment Coordinators should have excellent communication and interpersonal skills, as they deal with patients on a daily basis.

They also need to have good organizational skills to manage patient schedules, billing, and treatment plans.

A thorough understanding of dental procedures and dental insurance policies is also crucial in this role.

 

Do Dental Treatment Coordinators need a degree?

While a degree is not always required, some dental offices may prefer candidates who have an Associate’s or Bachelor’s degree in healthcare administration, dental hygiene, or a related field.

Additionally, experience in a dental office or healthcare setting can be beneficial.

Some Dental Treatment Coordinators may also choose to obtain certification through the American Association of Dental Office Management.

 

What should you look for in a Dental Treatment Coordinator resume?

A Dental Treatment Coordinator’s resume should highlight their experience in a dental or healthcare setting.

Look for evidence of strong interpersonal and communication skills, organizational abilities, and knowledge of dental procedures and insurance policies.

Certifications or courses related to dental office management can also be an asset.

 

What qualities make a good Dental Treatment Coordinator?

A good Dental Treatment Coordinator is patient-focused and has a friendly and professional demeanor.

They are organized and detail-oriented, which helps them manage patient schedules and treatment plans.

They also have a strong understanding of dental procedures and insurance policies, and the ability to explain complex dental information in a way that patients can understand.

 

Is it difficult to hire a Dental Treatment Coordinator?

Hiring a Dental Treatment Coordinator can be challenging as it requires finding a candidate who not only possesses strong administrative skills but also has a good understanding of dental procedures and insurance policies.

Additionally, the candidate should have excellent communication skills to interact with patients and other dental staff effectively.

It might take some time to find the right fit for your dental office.

 

Conclusion

And there we have it.

Today, we’ve given you a peek behind the scenes of what being a dental treatment coordinator truly entails.

Surprised?

It’s not just about scheduling appointments.

It’s about sculpting the future of dental health, one patient at a time.

With our comprehensive dental treatment coordinator job description template and real-world examples, you’re ready to take the next step.

But why limit yourself?

Dive deeper with our job description generator. It’s your next step to creating detailed job listings or refining your resume to impeccable standards.

Keep in mind:

Every patient interaction contributes to the bigger picture.

Let’s shape that future. Together.

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