25 Disadvantages of Being a Steward (An Unseen Struggle)

disadvantages of being a steward

Thinking about a career as a steward?

It’s easy to be enticed by the potential advantages:

  • Opportunity to travel the world.
  • Meeting diverse people.
  • Experience in premium hospitality and service.

However, there’s another side to the coin.

Today, we’re venturing into the uncharted. Truly uncharted.

Into the strenuous, the demanding, and the downright challenging aspects of being a steward.

Intense physical demands? Check.

Long, irregular hours? Definitely.

Handling complex and diverse passenger needs? Without a doubt.

And we cannot ignore the volatile nature of the travel industry.

So, if you’re contemplating a life at sea or in the sky, or simply intrigued about what’s behind those polished uniforms and smiles…

Stay with us.

You’re about to get an extensive insight into the disadvantages of being a steward.

Physical Strain From Standing and Working Long Shifts

A significant disadvantage of being a steward is the physical strain caused by standing and working long hours.

Stewards are often required to stand for most of their shift, which can lead to discomfort, leg pain, and potential long-term health issues.

This strain is further compounded by the irregular and long hours that stewards usually work.

They are often on their feet serving customers, cleaning, and performing other tasks for lengthy periods without sufficient breaks.

Working late nights, early mornings, and weekends can lead to fatigue and burnout, negatively impacting their physical health and overall quality of life.

 

Lower Pay Compared to Other Roles in the Hospitality Industry

Stewards, often found in the hospitality industry such as restaurants, hotels, and cruise ships, typically receive lower pay compared to other roles in the same industry.

This is primarily due to the fact that the steward’s role is seen as an entry-level position that doesn’t require extensive experience or higher education.

The job mainly involves tasks like cleaning and maintaining order in the establishment, which are considered less specialized tasks compared to roles like chefs or hotel managers.

Despite their essential role in maintaining the cleanliness and efficiency of the operation, the pay scale often does not reflect the hard work and long hours that stewards put into their jobs.

This can lead to feelings of being undervalued and underappreciated.

Furthermore, the lower pay can make it difficult for stewards to make ends meet, particularly in cities with a high cost of living.

 

Exposure to Harsh Cleaning Chemicals and Hot Water

As a steward, you will often be responsible for cleaning various areas and utensils in a restaurant, hotel, or ship.

This role often involves exposure to harsh cleaning chemicals and hot water.

These cleaning agents can be harmful if not handled properly, leading to skin irritation, eye problems, or respiratory issues.

Furthermore, the frequent use of hot water can also be a risk, as it may lead to burns or scalding.

Despite the provision of protective gear such as gloves and aprons, the risk of exposure and related health hazards remain a significant disadvantage in this role.

 

High Risk of On-the-Job Injuries, Including Slips and Burns

Stewards, often working in hospitality, face a higher risk of on-the-job injuries compared to many other professions.

The kitchen environment where they often work is filled with potential hazards, including hot stoves, sharp knives, and slippery floors.

Stewards may suffer from burns, cuts, and slips while preparing and serving food or cleaning up.

They are also constantly on their feet, which can lead to physical strain or injuries over time.

Additionally, the demanding and fast-paced nature of the job can lead to stress-related illnesses.

Despite these risks, proper training and adherence to safety protocols can help mitigate these potential hazards.

 

Pressure to Maintain High Standards of Cleanliness and Order

Stewards, particularly those working in hospitality, are expected to maintain extremely high standards of cleanliness and order.

They are in charge of the cleanliness and hygiene of the establishment, which can be a stressful task.

This includes not only the physical cleanliness of the venue, but also the organization and presentation of equipment, dining ware, and the overall environment.

If a steward fails to meet these standards, it could result in negative reviews or even health and safety violations.

The pressure to consistently perform at a high level can be demanding and exhausting, leaving little room for error.

Plus, the job often involves long hours and physically strenuous tasks like lifting heavy objects and constant moving, which can be physically draining over time.

 

Limited Advancement Opportunities Without Additional Education

In the role of a steward, particularly in the hospitality industry such as airlines and cruise ships, the advancement opportunities can be quite limited without further education or qualifications.

Stewards often start their careers at the entry-level, and while they may move up to supervisory roles with experience, positions beyond this level often require additional education or specific training.

For instance, to become a chief steward or a flight purser, one may need to complete specialized courses or earn certifications.

Moreover, the competition for these higher-level positions is often intense, making it even more challenging to move up the ladder.

This may lead to a feeling of stagnation or lack of career growth among stewards.

 

Dealing with Unruly or Dissatisfied Guests

Stewards, especially those in the hospitality industry, often have to deal with unruly or dissatisfied guests.

It’s not uncommon for customers to be demanding, complain about the service, or behave inappropriately.

These situations often require stewards to keep their cool and manage the situation professionally, which can be extremely stressful and emotionally draining.

Moreover, these incidents can sometimes occur in front of other guests, creating an uncomfortable atmosphere.

Although the steward may not be directly responsible for the dissatisfaction, they are often the ones bearing the brunt of complaints and negative feedback.

This constant exposure to negativity can be challenging and may lead to job dissatisfaction or burnout in the long run.

 

Repetitive and Monotonous Nature of Tasks

Stewards, often working in hotels, cruise ships, or restaurants, find themselves performing repetitive tasks on a daily basis.

The routine tasks of cleaning and setting tables, serving food and beverages, and addressing customer queries, though essential, can become monotonous over time.

This repetitive nature of tasks can result in job dissatisfaction and reduced motivation.

Furthermore, the lack of intellectual challenges and opportunities for creativity can be a significant disadvantage for those desiring a dynamic and varied work environment.

Despite these challenges, the role of a steward is crucial in maintaining the smooth operation and high service standards of the hospitality industry.

 

Vulnerability to Economic Downturns Impacting Hospitality Sector

Stewards, who largely work in the hospitality sector, are especially vulnerable to economic downturns that impact this industry.

In times of financial hardship, people generally cut back on non-essential expenses such as dining out, vacationing, or staying in hotels.

This can result in a steep decline in the demand for hospitality services, which can lead to reduced hours, layoffs, or even business closures.

Furthermore, during periods of economic instability, tips – which often constitute a significant portion of a steward’s income – may also decrease.

Even though the hospitality sector usually recovers over time, the interim period can be quite challenging for stewards.

 

Unpredictable Work Hours and Lack of a Fixed Schedule

As a steward, you may find yourself working at all hours of the day and night due to the unpredictable nature of the job.

Unlike a 9-to-5 job, being a steward often means working on flights that depart and arrive at any time, including early mornings, late nights, weekends, and holidays.

The job also entails being on call, which could disrupt your personal life and plans.

Additionally, the work schedule is often not fixed, changing from week to week based on flight schedules, which can make it hard to plan personal activities and maintain a balanced lifestyle.

Moreover, long-haul flights can lead to irregular sleep patterns and potential health issues associated with constant time zone changes.

This demanding and irregular work schedule can be a significant disadvantage for those who value structure and predictability in their work life.

 

Balancing Speed with Accuracy During Busy Periods

Stewards, particularly those in the hospitality sector, often have to maintain a delicate balance between speed and accuracy, especially during peak times.

This can lead to high stress levels as they must ensure that they serve customers quickly, while still maintaining a high level of accuracy in taking orders, serving food and drinks, and managing payments.

This can be particularly challenging during busy periods, such as weekends, holidays, or special events.

Mistakes can lead to unhappy customers and potential loss of business.

Furthermore, the fast-paced nature of the job can sometimes lead to physical exhaustion.

 

Lack of Recognition for Behind-the-Scenes Work

Stewards, often found in the hospitality industry, work behind-the-scenes to ensure the smooth running of operations.

They are responsible for a myriad of tasks including maintaining cleanliness, managing the kitchen and dining areas, and sometimes even assisting the culinary team.

Despite their crucial role, stewards often do not receive the same recognition or appreciation as front-of-house staff like chefs or servers.

This lack of recognition for their hard work can be disheartening and lead to decreased motivation.

Furthermore, the physical nature of the work combined with often long, irregular hours can make the role of a steward extremely demanding.

 

Stress From Handling Fragile and Expensive Items

Stewards often work in environments where they are responsible for handling and taking care of fragile and expensive items such as fine china, silverware, and glassware.

The daily pressure of ensuring these items are not damaged or lost can create a high-stress environment.

This is especially true during peak service times when the pace of work increases and the room for error decreases.

Any damage or loss of these items can lead to significant financial loss for the establishment, and stewards may face serious consequences if they are found responsible.

This constant pressure can lead to job burnout and high stress levels.

 

Working in a Noisy and Fast-Paced Environment

Stewards, especially those in the hospitality and aviation sectors, often have to operate in very noisy and fast-paced environments.

Whether it’s a bustling restaurant, a crowded airplane, or a busy cruise ship, the level of noise and activity can be overwhelming and stressful.

These conditions demand quick thinking, adaptability, and excellent communication skills.

There is very little downtime, and stewards must always be on their feet, ready to attend to a passenger’s or customer’s needs.

This can lead to fatigue, stress, and burnout if not managed properly.

Furthermore, the noisy environment can make it difficult to communicate effectively, which can lead to misunderstandings and mistakes.

 

Need to Follow Strict Health and Safety Regulations

Stewards, especially those working in the hospitality industry, must adhere to strict health and safety regulations.

They are responsible for maintaining hygiene standards in their working areas, which can include cleaning dishes, cutlery, and cooking utensils, as well as ensuring the cleanliness of food preparation areas.

Stewards also have to handle hazardous materials such as cleaning chemicals and must follow safety protocols to prevent accidents.

They may also need to have knowledge of food safety regulations to prevent foodborne illnesses.

This responsibility can be stressful and demanding as non-compliance can result in severe consequences, including fines for the establishment and health risks for customers.

 

Insufficient Benefits Such as Health Insurance or Retirement Plans

Stewards, particularly those working in the hospitality and airline industries, often face insufficient benefits such as health insurance or retirement plans.

Many companies do not offer comprehensive health coverage or any at all, making it difficult for stewards to afford necessary medical care or treatments.

The retirement benefits offered may also be inadequate, without proper pension plans or 401k matching.

This lack of benefits can cause financial stress and uncertainty about the future for stewards.

They might have to work longer hours or take on additional jobs just to afford health insurance and save for retirement.

This can lead to burnout and have a negative impact on their overall quality of life.

 

Emotional Labor of Being Pleasant Regardless of Personal Strain

Stewards often work in the hospitality industry where it is a prerequisite to maintain a pleasant demeanor even if they are under intense personal or professional strain.

They are expected to serve with a smile and always be courteous and friendly, regardless of how they are actually feeling.

This emotional labor can be extremely challenging and draining.

Stewards may have to suppress their own feelings and emotions to cater to the needs and moods of their customers.

This can lead to stress, burnout, and even mental health issues over time.

Despite these challenges, stewards must continue to perform their duties with grace and patience, making this a significant disadvantage of the job role.

 

Seasonal Employment Fluctuations Leading to Job Insecurity

Stewards, particularly those working in seasonal industries like tourism and hospitality, often face employment fluctuations.

These industries are highly dependent on the time of year and other factors, such as economic conditions and consumer spending habits, which are beyond their control.

During the peak season, stewards may find themselves working overtime to cater to the high demand.

However, during the off-peak season, they may find themselves without work or with reduced hours, leading to a decrease in income and potential job insecurity.

This unpredictability can make it difficult to plan for the future, save money, or feel secure in your job.

Despite these challenges, many stewards enjoy the dynamic nature of their work and the opportunity to meet new people.

 

Balancing Time-Management Skills with Impeccable Service Delivery

Stewards, especially those in the hospitality industry, face the challenge of balancing their time-management skills with delivering impeccable service.

They are often tasked with multiple responsibilities like serving guests, cleaning tables, restocking supplies, and ensuring that everything runs smoothly.

The demanding nature of these tasks can often lead to long hours with little to no breaks.

They also have to handle these tasks efficiently while maintaining a high level of service, which can be quite challenging.

They often work during peak hours, weekends, and holidays, when most people enjoy their free time.

This can lead to stress and a lack of work-life balance.

However, this role also provides the opportunity to develop excellent multitasking and customer service skills.

 

Exposure to Extreme Temperatures in Kitchens and Storage Areas

Stewards, especially those working in the food and hospitality industry, often have to operate in kitchens and storage areas where the temperatures can be extreme.

Kitchens with multiple appliances running simultaneously can become excessively hot, making the environment uncomfortable and potentially hazardous.

On the other hand, storage areas, particularly those used for storing perishable items, are often kept extremely cold.

This constant exposure to extreme temperatures can be physically challenging and potentially harmful in the long run.

It may lead to health issues such as dehydration, heat exhaustion, or hypothermia.

Additionally, these conditions can increase the risk of accidents and injuries, thereby making the job more demanding and stressful.

 

Working During Holidays, Weekends, and Special Events

Stewards, especially those in the hospitality industry, often have to work during holidays, weekends, and special events.

This is because these are the times when hotels, restaurants, and bars are busiest.

For example, stewards may have to work on Christmas Day, New Year’s Eve, or during other major holidays when most people are off work.

Similarly, they may have to work during major sports events, concerts, or festivals when there is a surge in demand for their services.

This can be challenging as it can prevent them from spending quality time with their family and friends on these special occasions.

It can also be physically demanding as these are typically the busiest times in the hospitality industry.

 

Limited Control Over Workload Due to Guest Demands

In the hospitality industry, stewards often find themselves at the mercy of their guests’ demands.

As a steward, you may find that you have little control over your workload.

The number of guests, their needs, and their level of demand can often dictate your schedule and tasks for the day.

This unpredictability can lead to stress, particularly during peak times or seasons.

Additionally, the pressure to provide excellent service can be high, which can further add to the workload.

This means that even when the establishment is not particularly busy, stewards might still find themselves with a heavy workload due to the high standards they are expected to maintain.

 

Need to Quickly Adapt to New Processes or Menu Changes

Stewards, often found in hospitality environments such as restaurants or airlines, are commonly required to quickly adapt to new processes or menu changes.

These changes can happen regularly and at short notice due to various factors, such as seasonal availability of ingredients, changing customer preferences, or management decisions.

Stewards must not only be able to remember and understand these changes but also communicate them effectively to customers.

This can add to the stress of the job, especially during busy periods.

Moreover, it requires a strong ability to learn quickly and retain new information, which may not suit everyone.

It’s a role that requires flexibility and adaptability, which can be demanding and challenging for some individuals.

 

Coping with Language Barriers in Diverse Work Environments

In the role of a steward, especially in the hospitality sector such as airlines and cruises, one of the main challenges is dealing with language barriers.

Stewards often interact with passengers from different parts of the world, and not everyone may speak the same language or be fluent in English.

This can lead to misunderstandings and difficulty in providing the expected level of service.

Additionally, it can cause stress for the steward who may feel unable to adequately communicate and assist the passengers.

While some companies may provide language training, it is not always possible to learn every language of the passengers you may encounter.

This could lead to frustration for both the steward and the passenger.

 

Encountering Workplace Hierarchies and Chain of Command Issues

Stewards, particularly those working in the hospitality or travel industry, often have to navigate complex workplace hierarchies and chain of command issues.

This can be a source of stress and frustration.

For instance, a steward may receive conflicting instructions from different superiors, or they may have to deal with power struggles between managers.

This can often lead to confusion, misunderstandings, and a lack of clarity on job roles and responsibilities.

In addition, stewards often need to manage difficult situations with minimal supervision, which can be challenging especially when there are disagreements or misunderstandings within the team.

This problem is often exacerbated in large establishments or organizations, where the chain of command can be quite complicated.

 

Conclusion

And there you have it.

An unfiltered perspective on the drawbacks of being a steward.

It’s not just about arranging luxurious parties and coordinating first-class travel.

It’s demanding work. It’s commitment. It’s navigating through a labyrinth of logistical and interpersonal challenges.

But it’s also about the satisfaction of executing a flawless event.

The delight of ensuring guests’ comfort and satisfaction.

The thrill of knowing you played a role in creating unforgettable experiences.

Yes, the journey is taxing. But the rewards? They can be incredibly fulfilling.

If you’re nodding along, thinking, “Yes, this is the challenge I’ve been seeking,” we’ve got something more for you.

Take a look at our comprehensive guide on the reasons to become a steward.

If you’re ready to embrace both the peaks and valleys…

To learn, to grow, and to excel in this fast-paced field…

Then maybe, just maybe, a career as a steward is for you.

So, take the leap.

Explore, immerse, and thrive.

The world of stewardship awaits.

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