Door Supervisor Job Description [Updated for 2025]

In a world where security and safety take precedence, the demand for door supervisors is at an all-time high.

With society’s increasingly complex needs, the call for proficient individuals who can manage, secure, and oversee our entranceways grows louder.

But let’s delve deeper: What’s truly expected from a door supervisor?

Whether you are:

A job seeker aiming to understand the core responsibilities of this role,
A hiring manager outlining the perfect candidate,
Or simply curious about the ins and outs of door supervision,

You’ve come to the right place.

Today, we present a customizable door supervisor job description template, crafted for effortless posting on job boards or career sites.

Let’s dive right into it.

Contents show

Door Supervisor Duties and Responsibilities

Door Supervisors, also known as bouncers or security guards, are responsible for maintaining the security and safety of patrons at bars, nightclubs, or other public venues.

They must adhere to licensing laws, ensure public safety, and deal with aggressive or inappropriate behavior.

Door Supervisors have the following duties and responsibilities:

Ensure the safety and security of the venue and its guests
Manage entry to the venue, checking IDs and controlling crowds
Enforce venue policies, including dress code, age restrictions, and conduct
Handle conflicts or disputes calmly and professionally, and eject individuals when necessary
Respond to emergencies, providing first aid or contacting emergency services as needed
Maintain a highly visible presence to deter potential security issues
Work closely with management to ensure compliance with all relevant laws and regulations
Conduct regular patrols of the venue to detect and resolve issues
Document incidents and actions taken for legal or managerial review

Door Supervisor Job Description Template

Job Brief

We are searching for a reliable and professional door supervisor to oversee the safety and security of our premises.

The door supervisor’s responsibilities will primarily include controlling access to the property, maintaining order among patrons and handling security issues.

Candidates should possess a strong awareness of safety protocols, excellent communication skills and a friendly yet firm demeanor.

The goal is to secure our premises and maintain order, ensuring that our property and all visitors are safe at all times.

Responsibilities

Monitor and control access at building entrances and vehicle gates
Maintain order among patrons
Deal with security issues in a calm and professional manner
Ensure safety and security of the premises
Conduct routine patrols around the premises
Assist in emergency evacuation procedures
Keep detailed records of visitor requests and actions taken
Work closely with other security staff and management
Respond to alarms and security related incidents
Comply with all security and safety regulations

Qualifications

Proven work experience as a door supervisor or similar role
Knowledge of security protocols and procedures
Excellent communication and customer service skills
Ability to handle difficult situations calmly and professionally
Physically fit and able to stand for long periods
Ability to work flexible hours, including nights and weekends
Valid SIA door supervisor license
High school diploma or equivalent

Benefits

401(k)
Health insurance
Dental insurance
Retirement plan
Paid time off
Uniform provided

Additional Information

Job Title: Door Supervisor
Work Environment: This role typically requires working in a public-facing environment such as a hotel, restaurant, bar, or club. Weekend and evening work is common.
Reporting Structure: Reports to the Head of Security or Security Manager.
Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
Pay Range: $20,000 minimum to $35,000 maximum
Location: [City, State] (specify the location)
Employment Type: Full-time or Part-time
Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Door Supervisor Do?

Door Supervisors, also known as Bouncers or Security Staff, primarily work in the nightlife industry including pubs, clubs, and music venues.

They can also be employed at events, or any location where crowd management and safety is paramount.

Their primary role is to ensure the safety and security of patrons, staff, and the venue itself.

This includes checking the identification of patrons to ensure they are of legal age to enter the venue, monitoring crowd behaviour to prevent potential issues, and enforcing the venue’s rules and policies.

Door Supervisors are often responsible for controlling access to the venue, which includes managing queues, denying entry to those who are overly intoxicated or causing trouble, and ensuring the venue does not exceed its capacity.

They are also trained to respond to emergencies or disturbances within the venue, such as physical altercations or medical emergencies.

This requires the ability to effectively handle conflict and maintain a calm and professional demeanour under pressure.

In some cases, Door Supervisors may also be required to perform searches of patrons for prohibited items as they enter the venue, and liaise with law enforcement when necessary.

Overall, the role of a Door Supervisor is crucial in maintaining a safe and enjoyable environment for all.

Door Supervisor Qualifications and Skills

Door Supervisors are tasked with maintaining safety and security in various establishments.

The skills and qualifications required for this role include:

Excellent observational skills to spot potential security risks or disturbances and to act accordingly.
Strong communication and interpersonal skills to interact effectively with a diverse range of individuals, including patrons, staff, and law enforcement officials.
Ability to work under pressure and handle tense situations with composure and professionalism.
Physical fitness and stamina to stand for extended periods, navigate crowded spaces, and potentially handle physical confrontations.
Understanding and knowledge of relevant security protocols and procedures to ensure a safe environment.
Problem-solving skills to quickly address and defuse conflicts or incidents.
Exceptional customer service skills to provide assistance and support to patrons and staff as needed.
Training and certification in first aid or other emergency response techniques can be beneficial.
Knowledge of legal guidelines and regulations related to security and public safety.

Door Supervisor Experience Requirements

Candidates aspiring to become Door Supervisors generally need to have some form of security or crowd management experience.

This could be in roles such as security officer, event steward or security guard, which provide relevant practical experience in handling a variety of situations.

Entry-level door supervisor positions may not necessitate any specific experience but will require a Door Supervisor license, which can be obtained by passing a relevant course and examination.

This training course would provide foundational knowledge and skills in areas such as conflict management, physical intervention and emergency procedures.

Candidates with over 2 years of experience in the security industry are often preferred as they would be well versed in dealing with potential security risks or disruptions.

They may also have gained experience in monitoring CCTV systems, conducting security checks, and providing customer service, which are all relevant to the role.

Those with over 5 years of experience may have moved onto supervisory roles within the security industry, managing a team of security personnel.

They might also have obtained additional qualifications or certifications, such as advanced first aid training, making them suitable for senior door supervisor positions.

Door Supervisor Education and Training Requirements

Door Supervisors, also known as bouncers or security guards, typically require a high school diploma or equivalent education.

They must undergo a specialized training program in security, which may be offered by various institutions or security companies.

This program typically covers various aspects of security work, such as conflict management, emergency procedures, and legal responsibilities.

In many regions, Door Supervisors must also be licensed.

Licensing requirements often involve being at least 18 years old, passing a background check, and successfully completing a recognized door supervisor course.

Some positions may require Door Supervisors to have additional certifications or trainings in areas like first aid, crowd control, or substance abuse recognition.

While not required, some Door Supervisors choose to further their education and training by pursuing an associate or bachelor’s degree in criminal justice or a related field.

Physical fitness, good communication skills, and a strong sense of responsibility are important for individuals in this role.

Continuing education and training in new security techniques and technologies can demonstrate a candidate’s dedication to their role and potential for advancement.

Door Supervisor Salary Expectations

A Door Supervisor can expect to earn an average wage of $14.00 (USD) per hour.

The actual earnings may vary based on factors such as experience, location, and the size and type of the establishment they work for.

Door Supervisor Job Description FAQs

What skills does a Door Supervisor need?

Door Supervisors should possess excellent communication and interpersonal skills to handle a diverse range of people.

They should have the ability to stay calm and make sound decisions in high-pressure situations.

They also need to be physically fit as the role can be physically demanding, requiring long periods of standing and occasionally dealing with aggressive behavior.

Do Door Supervisors need specific qualifications?

While a degree is not necessary, Door Supervisors must possess a valid SIA (Security Industry Authority) license to work in the UK.

This requires completion of a training course and passing an identity and criminal record check.

First aid training or knowledge of health and safety regulations can be an advantage.

What should you look for in a Door Supervisor resume?

Firstly, verify that the applicant has a valid SIA license.

Check for experience in similar roles where they’ve had to deal with conflict resolution or crowd management.

Any additional certifications like first aid or health and safety training should also be noted.

Look for indications of strong communication skills and a responsible, professional approach to work.

What qualities make a good Door Supervisor?

A good Door Supervisor is vigilant, attentive, and able to quickly assess and respond to situations.

They should be firm but polite, able to defuse tense situations without escalating conflicts.

Customer service skills are essential as they often interact with the public.

Physical fitness and resilience to working in all weather conditions are also important.

Is it challenging to hire Door Supervisors?

Hiring Door Supervisors can be a challenge due to the demanding nature of the role and the requirement of a valid SIA license.

Employers often look for candidates with experience in similar roles.

Offering competitive pay, training opportunities, and a positive working environment can attract high-quality applicants.

Conclusion

So, there you have it.

Today, we’ve unlocked the secrets to what it truly takes to be a door supervisor.

And you know what?

It’s not just about securing doors.

It’s about safeguarding peace of mind, one entrance at a time.

With our handy door supervisor job description template and authentic real-world examples, you’re poised to make your mark.

But why limit yourself?

Dig deeper with our job description generator. It’s your stepping stone to creating pinpoint-accurate listings or polishing your CV to perfection.

Remember:

Every secured entrance is a step towards a safer environment.

Let’s create that safety. Together.

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Door Supervisor Job Description [Updated for 2025]

Door Supervisor Duties and Responsibilities