Emergency and Evacuation Services Coordinator Job Description [Updated for 2025]

In a world where natural disasters, health crises, and various emergencies are ever-present, the role of an Emergency and Evacuation Services Coordinator has never been more crucial.

As situations escalate and evolve, the demand for skilled individuals capable of orchestrating efficient emergency responses and evacuation plans grows significantly.

But let’s delve deeper: What’s truly expected from an Emergency and Evacuation Services Coordinator?

Whether you are:

• A job seeker looking to understand the core of this position,
• A hiring manager trying to sculpt the perfect candidate profile,
• Or simply curious about the inner workings of emergency and evacuation coordination,

You’ve come to the right place.

Today, we present a customizable Emergency and Evacuation Services Coordinator job description template, designed for straightforward posting on job boards or career sites.

Let’s dive right in.

Emergency and Evacuation Services Coordinator Duties and Responsibilities

Emergency and Evacuation Services Coordinators are responsible for planning, implementing and managing emergency procedures and evacuation plans in various settings, such as businesses, schools, hospitals, and other facilities.

They must be quick-thinking, responsible, and detail-oriented individuals who can react effectively in high-pressure situations.

Their key duties and responsibilities include:

• Developing, maintaining, and implementing emergency preparedness and response plans.
• Coordinating and conducting emergency evacuation drills to ensure staff and occupants are familiar with procedures.
• Assessing potential risks and hazards within the facility and designing appropriate emergency responses.
• Collaborating with various stakeholders including management, safety officers, and local emergency services to ensure comprehensive emergency planning.
• Organizing relevant training sessions for staff and occupants on emergency procedures, including first aid and CPR.
• Maintaining emergency equipment and supplies, such as fire extinguishers, first aid kits, and evacuation signs and ensuring they are easily accessible.
• Documenting and reviewing incident reports following an emergency to evaluate response effectiveness and identify areas for improvement.
• Communicating regularly with all staff and occupants, ensuring they are aware of their roles and responsibilities in an emergency.
• Staying up-to-date with local, state, and federal emergency regulations and ensuring compliance.

 

Emergency and Evacuation Services Coordinator Job Description Template

Job Brief

We are seeking a competent and vigilant Emergency and Evacuation Services Coordinator.

The primary responsibility of this role is to develop, implement, and oversee emergency and evacuation procedures to ensure the safety and well-being of all employees and visitors in our facilities.

The successful candidate should be skilled in risk assessment, emergency planning, and crisis management.

 

Responsibilities

• Create and oversee implementation of emergency response and evacuation plans.
• Conduct regular risk assessments and safety audits to identify potential hazards.
• Organize and lead emergency drills to test the effectiveness of emergency plans.
• Coordinate with local emergency services and health and safety organizations.
• Provide training and awareness sessions to staff on emergency procedures.
• Ensure compliance with local, state, and federal regulations regarding emergency preparedness.
• Keep abreast of latest emergency preparedness practices and technologies.
• Document and maintain records of all emergency and evacuation procedures and drills.
• Respond to emergency situations in a calm and efficient manner.
• Update emergency and evacuation plans as needed.

 

Qualifications

• Proven experience in emergency planning, safety protocols, or a related field.
• Knowledge of emergency preparedness best practices and regulations.
• Strong problem-solving abilities and presence of mind.
• Excellent communication and leadership skills.
• Ability to conduct thorough risk assessments and safety audits.
• Experience with emergency management software is a plus.
• Bachelor’s degree in Emergency Management, Safety Management, or a related field is required.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Emergency and Evacuation Services Coordinator
• Work Environment: The role involves a mix of office work and field work, with the possibility of responding to emergency situations.
• Reporting Structure: Reports to the Director of Health and Safety.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $60,000 minimum to $100,000 maximum
• Location: [City, State] (specify the location)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Emergency and Evacuation Services Coordinator Do?

Emergency and Evacuation Services Coordinators typically work for government agencies, disaster response organizations, or private companies.

They may also serve in hospitals, schools, and other institutions where large numbers of people need to be evacuated during emergencies.

Their primary job role is to develop, implement, and oversee emergency and evacuation plans and procedures.

This typically involves conducting risk assessments, identifying potential emergencies, and mapping out safe evacuation routes.

They may also be responsible for organizing drills and training sessions to ensure all employees or residents are familiar with evacuation procedures.

The coordinators work closely with local emergency services, such as the fire department and police, to coordinate a swift and effective response during an actual emergency.

They are also responsible for ensuring all safety equipment, like fire extinguishers and first aid kits, are in place and properly maintained.

Emergency and Evacuation Services Coordinators are key communicators during a crisis, providing clear instructions to individuals and coordinating with emergency personnel to ensure everyone’s safety.

They also compile and analyze post-evacuation reports to improve existing procedures.

 

Emergency and Evacuation Services Coordinator Qualifications and Skills

An effective Emergency and Evacuation Services Coordinator should have the qualifications and skills that align with your job description, such as:

• Strong knowledge of emergency response strategies and evacuation procedures for various emergency situations.
• Ability to handle high-stress situations, making quick, effective decisions for the safety of the people involved.
• Excellent communication skills to coordinate with team members, issue orders, and inform affected individuals about safety procedures.
• Strong organizational skills to manage emergency response resources, ensuring quick and efficient deployment when needed.
• Interpersonal skills to liaise with emergency services, law enforcement agencies, and community organizations.
• Capability to train and educate staff or community members about emergency preparedness and response.
• Experience in risk assessment to identify potential hazards and develop preemptive evacuation plans.
• Problem-solving skills to identify issues that may arise during an evacuation and quickly implement solutions.
• Physical fitness to withstand harsh conditions, long hours, and physical exertion that often comes with emergency response situations.

 

Emergency and Evacuation Services Coordinator Experience Requirements

Entry-level candidates for the role of Emergency and Evacuation Services Coordinator typically need at least 2 to 3 years of experience working in emergency management, public safety, or related fields.

This could be gained through roles such as emergency service operator, public safety officer, or emergency planning intern.

Often, they need to have completed specific training in emergency management and have knowledge of emergency planning principles and practices.

This might be obtained through a bachelor’s degree program in emergency management, public safety or related areas.

Candidates with 4 to 6 years of experience usually have substantial hands-on experience in coordinating emergency response and evacuation procedures, planning and executing emergency preparedness training, and conducting risk assessments.

They are often proficient in using emergency management software and have strong communication skills to liaise with various stakeholders.

Individuals with more than 7 years of experience typically have a comprehensive understanding of local, state and federal emergency management laws and regulations.

They may have held leadership roles, coordinating large-scale emergency response efforts, developing strategic emergency response plans, and managing teams of emergency personnel.

This level of experience is often required for senior or managerial roles in emergency and evacuation services coordination.

 

Emergency and Evacuation Services Coordinator Education and Training Requirements

Emergency and Evacuation Services Coordinators typically require a bachelor’s degree in emergency management, public safety, or a related field.

They should have knowledge in areas of disaster response, emergency preparedness, and crisis management, which can be gained through relevant coursework or on-the-job training.

In addition to their degree, candidates can benefit from specialized training programs offered by organizations like the Federal Emergency Management Agency (FEMA) or International Association of Emergency Managers (IAEM).

Some positions may require a master’s degree in emergency or disaster management, particularly for roles involving strategic planning or leadership responsibilities.

Being certified as an Emergency Manager from a recognized authority like IAEM can give candidates an advantage and demonstrate their commitment to the profession.

Candidates should also have strong communication skills, the ability to work under pressure, and proficiency in emergency management software.

Experience in a similar role, such as emergency services responder or emergency planning, is often required.

Continuing education is important in this field to stay current with new emergency response procedures, regulations, and technologies.

 

Emergency and Evacuation Services Coordinator Salary Expectations

An Emergency and Evacuation Services Coordinator can expect to earn an average salary of $70,000 (USD) per year.

The actual income can vary significantly depending on factors such as experience, qualifications, geographic location, and the specific organization for which they work.

 

Emergency and Evacuation Services Coordinator Job Description FAQs

What are the typical duties of an Emergency and Evacuation Services Coordinator?

The Emergency and Evacuation Services Coordinator’s main responsibility is to plan, coordinate, and implement emergency procedures and protocols.

This includes coordinating emergency drills, training sessions, and maintaining records of these activities.

They also liaise with local emergency services, plan for adequate resources, and prepare emergency situation reports.

 

What qualifications are necessary for an Emergency and Evacuation Services Coordinator?

A bachelor’s degree in emergency management, public administration, or a related field is often required for this role.

Some employers may accept work experience in place of formal education.

It’s also essential to have knowledge of emergency protocols and procedures.

Certification as an Emergency Manager can be advantageous.

 

What skills are important for an Emergency and Evacuation Services Coordinator?

Critical thinking and problem-solving skills are essential in this role, as coordinators must be able to make quick decisions during emergency situations.

They should also have strong communication and organizational skills.

Knowledge of crisis management, security protocols, and emergency response planning is also necessary.

 

What qualities make a good Emergency and Evacuation Services Coordinator?

A successful Emergency and Evacuation Services Coordinator should be calm under pressure, have exceptional decision-making skills, and be able to maintain clear communication during stressful situations.

They should also be detail-oriented to ensure all emergency protocols are followed accurately, and be proactive in identifying potential risks and issues that could arise during an emergency.

 

How challenging is the role of an Emergency and Evacuation Services Coordinator?

The role of an Emergency and Evacuation Services Coordinator can be challenging due to the high level of responsibility and the need to make quick decisions under pressure.

The job also requires excellent coordination and planning skills, as coordinators must plan and organize drills and training for staff and must ensure that all protocols are followed during an emergency.

However, the role can also be rewarding, as coordinators play a critical part in ensuring the safety and security of an organization and its employees.

 

Conclusion

And there you have it.

Today, we’ve shed light on what it truly means to be an Emergency and Evacuation Services Coordinator.

Guess what?

It’s not just about managing emergencies.

It’s about ensuring safety and security in unpredictable situations, one coordinated plan at a time.

With our detailed Emergency and Evacuation Services Coordinator job description template and real-world examples, you’re ready to step into action.

But why stop there?

Dive deeper with our job description generator. It’s your next step to creating precise job listings or honing your resume to near perfection.

Remember:

Every emergency plan is a part of a larger safety net.

Let’s create that security. Together.

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