Emergency Room Security Officer Job Description [Updated for 2025]

In the high-stakes world of emergency healthcare, the role of Emergency Room Security Officers is crucial and constantly evolving.

As emergency rooms bustle with activity and unexpected situations arise, the demand for dedicated professionals to maintain order, ensure safety, and provide a secure environment grows.

But what’s truly expected from an Emergency Room Security Officer?

Whether you are:

• A job seeker aiming to understand the core responsibilities of this role,
• A hiring manager defining the perfect candidate,
• Or simply curious about the intricacies of emergency room security,

You’re in the right place.

Today, we present a customizable Emergency Room Security Officer job description template, designed for straightforward posting on job boards or career sites.

Let’s dive right in.

Emergency Room Security Officer Duties and Responsibilities

Emergency Room Security Officers play a critical role in maintaining a safe and secure environment in the emergency department of a hospital.

They are responsible for the safety and security of patients, staff, and visitors and for protecting hospital assets.

Emergency Room Security Officers have the following duties and responsibilities:

• Monitor and patrol assigned areas to provide a safe environment for all patients, staff, and visitors
• Control access to the emergency room by verifying the identity of everyone who enters
• Respond promptly to security issues and emergency situations
• Document any unusual activities or incidents and report them to the appropriate authorities
• Cooperate and liaise with law enforcement agencies when necessary
• Provide excellent customer service, assist patients and visitors with directions, and answer their queries
• Enforce hospital policies and procedures, ensuring everyone adheres to them
• Train hospital staff on security procedures and emergency response protocols
• Perform regular checks of emergency equipment, such as defibrillators, to ensure they are in working condition
• Handle escalated situations with patients, families, or visitors calmly and professionally

 

Emergency Room Security Officer Job Description Template

Job Brief

We are searching for a vigilant Emergency Room Security Officer to ensure the safety and security of our emergency room facilities.

The Emergency Room Security Officer’s responsibilities include patrolling the premises, monitoring surveillance equipment, and responding to emergency situations.

You should be able to effectively assess and handle threats to the safety of staff, patients, and visitors.

Our ideal candidate is resilient, observant, and has a deep understanding of emergency room operations and patient confidentiality.

Ultimately, you will ensure a secure, safe, and welcoming environment for all.

 

Responsibilities

• Monitor and patrol emergency room premises, ensuring safety of staff, patients, and visitors.
• Respond to emergency situations promptly and effectively.
• Assist medical staff in managing aggressive or unruly patients.
• Monitor surveillance equipment and report any suspicious activity.
• Maintain knowledge of emergency room operations and patient confidentiality protocols.
• Write reports detailing incidents and actions taken.
• Adhere to all hospital security protocols and procedures.
• Work closely with law enforcement and first responders when necessary.

 

Qualifications

• Previous work experience as a Security Officer or similar role.
• Understanding of legal guidelines for area security and public safety.
• Familiarity with report writing.
• Excellent surveillance and observation skills.
• Physically capable and able to respond to emergencies swiftly.
• Trained in First Aid and self-defense.
• High school diploma is required.
• Additional training in medical, security, or law enforcement is a plus.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Emergency Room Security Officer
• Work Environment: Fast-paced hospital emergency room. The role may involve exposure to potentially dangerous situations and individuals.
• Reporting Structure: Reports directly to the Security Manager or Hospital Administration.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $25,000 minimum to $40,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Emergency Room Security Officer Do?

Emergency Room Security Officers primarily work in the healthcare sector, providing security services to hospitals and other medical facilities with emergency departments.

They are responsible for maintaining a safe and secure environment for patients, visitors, and staff in the emergency room.

This involves managing access to the area, monitoring visitor activity, and dealing with any potentially disruptive or dangerous situations.

The officers often work closely with medical staff to understand the special needs and vulnerabilities of patients in the emergency room.

They also liaise with local law enforcement agencies as needed.

Their role may involve calming down irate patients or visitors, restraining violent individuals, and ensuring that unauthorized persons do not enter restricted areas.

They might also be required to escort staff and patients to their cars in the parking lot late at night.

In addition, Emergency Room Security Officers often assist in evacuations or other emergency procedures, handle any security-related incidents or breaches, and provide regular reports on security matters to management.

They need to be well-versed in the relevant local laws and regulations, and the specific security protocols of their healthcare facility.

Physical fitness, excellent communication skills, and the ability to handle high-stress situations are key requirements of this role.

 

Emergency Room Security Officer Qualifications and Skills

An Emergency Room Security Officer should possess a blend of technical skills, interpersonal acumen, and sound judgment to effectively protect hospital personnel, patients, and assets.

The necessary qualifications and skills include:

• Physical fitness and stamina to respond quickly to emergency situations and to endure extended periods of standing or walking during shifts.
• Strong observational skills to detect any suspicious activities or potential threats in a busy emergency room environment.
• Effective communication and interpersonal skills to interact with a diverse range of individuals, including hospital staff, patients, visitors, and law enforcement agencies.
• Sound decision-making abilities and composure under pressure to handle emergency situations and potentially volatile scenarios professionally and efficiently.
• Good understanding of hospital security protocols and emergency procedures to ensure the safety and security of the emergency room.
• Basic first aid and CPR certification to provide immediate assistance in emergency health situations until medical personnel can take over.
• Conflict resolution skills to handle and deescalate tense or aggressive situations effectively.
• High level of integrity and professionalism to protect patient privacy and confidentiality.

 

Emergency Room Security Officer Experience Requirements

Emergency Room Security Officers typically require a High School diploma or equivalent, and at least 1-2 years of experience in security services, preferably in a healthcare setting.

Entry-level candidates may gain experience through internships or part-time positions in security roles, often in settings such as hospitals, clinics, or private healthcare facilities.

Candidates with 3-5 years of experience are expected to be familiar with all aspects of security protocols and procedures.

They are likely to have experience in crisis management, conflict resolution and have a strong understanding of emergency procedures.

Those with over 5 years of experience usually possess a comprehensive knowledge of security policies and protocols, have experience in leading and training security teams, and are equipped with advanced skills like CCTV monitoring.

They may be ready for a supervisory or managerial position within the security department of a healthcare facility.

In addition to these experience requirements, certifications like the Certified Healthcare Protection Administrator (CHPA) or Certified Protection Professional (CPP) may be highly advantageous for this role.

 

Emergency Room Security Officer Education and Training Requirements

Emergency Room Security Officers typically need to have at least a high school diploma or equivalent.

Most employers require security officers to complete a training program, which may include classroom instruction and hands-on practice.

These programs often cover topics such as public safety, security protocols, emergency response procedures, and crisis communication strategies.

In addition to the initial training, security officers may also need to complete ongoing training to stay up to date on the latest security practices and protocols.

This might include training on new equipment or technology, changes in laws and regulations, and updated hospital policies.

Many employers prefer candidates who have previous experience in law enforcement or the military.

This experience can provide valuable skills and knowledge that can be applied to the role of a security officer.

Some states require security officers to obtain a license.

Licensing requirements vary by state but generally involve passing a background check and completing a certain amount of training.

Some states may also require security officers to be CPR certified, due to the healthcare setting they would be working in.

While not required, certification from organizations like the International Association of Healthcare Security and Safety (IAHSS) can be beneficial.

These certifications demonstrate a security officer’s knowledge and competency in the field.

Finally, Emergency Room Security Officers should have excellent communication and interpersonal skills, as they often interact with a variety of individuals, including hospital staff, patients, and visitors.

They should also be physically fit, as the job often involves standing for long periods of time and potentially dealing with physically aggressive individuals.

 

Emergency Room Security Officer Salary Expectations

An Emergency Room Security Officer can expect an average wage of approximately $16.50 (USD) per hour.

However, this can significantly vary based on factors such as experience, location, the specific hospital, and the level of security required.

 

Emergency Room Security Officer Job Description FAQs

What skills does an Emergency Room Security Officer need?

An Emergency Room Security Officer should have strong observational skills to spot signs of potential trouble.

They need good communication and interpersonal skills to interact with various individuals, from the hospital staff to the patients and visitors.

They should be physically fit to handle long periods of standing, walking, or, if needed, restraining violent individuals.

Ability to stay calm and composed in stressful situations is also crucial.

 

Do Emergency Room Security Officers need a license or certification?

Yes, most states require Security Officers to be licensed.

The specific requirements vary by state, but typically involve a certain amount of training and passing a background check.

In addition, having a certification in Basic Life Support (BLS) or First Aid may be beneficial as they might have to respond to medical emergencies.

 

What should you look for in an Emergency Room Security Officer resume?

Firstly, check to make sure they have the necessary license to work as a Security Officer.

Additionally, look for any experience in security, law enforcement, or a similar field.

Experience or knowledge in the medical field may also be beneficial.

The ability to work in shifts, handle stressful situations, and good communication skills are also important qualities to look for.

 

What qualities make a good Emergency Room Security Officer?

A good Emergency Room Security Officer is alert and pays close attention to detail, as they need to spot signs of potential trouble before it escalates.

They need to be calm, composed, and able to act quickly and efficiently under pressure.

They should also be compassionate and respectful, as they will often deal with patients and their families in stressful situations.

 

What are the daily duties of an Emergency Room Security Officer?

On a typical day, an Emergency Room Security Officer patrols the emergency room area, checks the security systems, and responds to any security alarms.

They may have to handle disruptive or violent individuals, and in some cases, assist in restraining them.

They also assist in visitor management and ensure only authorized individuals have access to specific areas.

They are often the first responders in case of any emergency, be it a medical or a security threat.

 

Conclusion

And there you have it.

Today, we’ve unraveled the complexities and realities of being an Emergency Room Security Officer.

Surprise!

It’s not just about patrolling and surveillance.

It’s about safeguarding lives, ensuring peace and order, one shift at a time.

With our trusty Emergency Room Security Officer job description template and tangible examples, you’re all set to make a significant career move.

But why limit yourself?

Dig deeper with our job description generator. It’s your secret weapon for crafting precise job listings or polishing your resume to perfection.

Remember:

Every shift you complete contributes to the broader scope of public safety.

Let’s ensure a secure future. Together.

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