Emergency Services Support Driver Job Description [Updated for 2025]

In an increasingly unpredictable world, the importance of Emergency Services Support Drivers has never been more critical.
As crises surge, the demand for skilled professionals who can navigate, aid, and protect our emergency framework grows stronger.
But let’s break it down: What’s truly expected from an Emergency Services Support Driver?
Whether you are:
- A job seeker striving to understand the core of this role,
- A hiring manager outlining the perfect candidate,
- Or simply captivated by the key role of emergency services support,
You’re in the right place.
Today, we present a versatile Emergency Services Support Driver job description template, designed for easy posting on job boards or career sites.
Let’s dive right in.
Emergency Services Support Driver Duties and Responsibilities
Emergency Services Support Drivers play a critical role in the operations of emergency services.
They are responsible for safe and efficient transportation of emergency personnel, equipment, and sometimes patients.
Their duties and responsibilities include:
- Operate and maintain emergency vehicles in a safe and effective manner
- Transport emergency personnel and equipment to and from locations as required
- Assist in the loading and unloading of equipment and patients
- Follow pre-determined routes according to a time schedule
- Adhere to all traffic laws and regulations to ensure the safety of passengers and pedestrians
- Maintain communication with dispatchers to provide status updates and receive instructions
- Perform routine vehicle inspections to ensure functionality
- Document all journeys and tasks in an accurate and timely manner
- Understand and use necessary medical and emergency equipment, as required
- Provide emotional support to patients and their families during transportation
- Participate in emergency drills and attend educational programs for professional growth and development
Emergency Services Support Driver Job Description Template
Job Brief
We are seeking a dedicated and reliable Emergency Services Support Driver to join our team.
This role is crucial in providing transportation support for emergency services personnel and ensuring efficient and safe delivery of equipment, supplies, and personnel to emergency scenes.
The ideal candidate will have excellent driving skills, demonstrate a high level of responsibility, and remain calm under pressure.
Knowledge of emergency procedures and protocols is a plus, as well as the ability to maintain and care for emergency vehicles.
Responsibilities
- Transport emergency personnel and equipment to and from emergency scenes
- Maintain and perform minor repairs on emergency vehicles
- Ensure all emergency equipment is in working order and stocked
- Comply with traffic laws and regulations, ensuring safe transportation at all times
- Communicate effectively with dispatchers and emergency personnel
- Assist in emergency situations as directed by emergency personnel
- Participate in regular training and drills
Qualifications
- Proven work experience as a professional driver
- Clean driving record
- Knowledge of local routes and traffic patterns
- Ability to perform minor vehicle maintenance
- Strong communication and interpersonal skills
- Ability to remain calm and make sound decisions under pressure
- High School Diploma or equivalent
- CPR and First Aid certification preferred
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Training and development opportunities
Additional Information
- Job Title: Emergency Services Support Driver
- Work Environment: This role involves working in a variety of environments including outdoors in all weather conditions, and may involve exposure to potentially hazardous situations.
- Reporting Structure: Reports to the Emergency Services Supervisor.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $30,000 minimum to $50,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does an Emergency Services Support Driver Do?
Emergency Services Support Drivers are critical to emergency operations and work in a fast-paced environment that demands quick response times.
They primarily work for emergency services departments, including fire departments, hospitals, or ambulance services.
Their primary role is to transport emergency personnel and equipment to and from scenes of emergencies or disasters.
This includes driving ambulances, fire trucks, or other emergency vehicles in a safe and effective manner.
They are trained to operate their vehicles under high-stress conditions, often navigating congested traffic or challenging weather conditions to ensure the safe and swift arrival of emergency services at the scene.
They also need to maintain regular communication with dispatch centers to provide updates on their location and status.
Additionally, Emergency Services Support Drivers are responsible for performing regular maintenance checks on their vehicles to ensure they are in optimal condition and ready for immediate deployment.
They may also assist with setup and teardown at emergency scenes, helping to unload and reload equipment, and sometimes providing initial first aid or support to injured individuals until medical personnel can take over.
Their role is crucial in the smooth and efficient operation of emergency services.
Emergency Services Support Driver Qualifications and Skills
Emergency Services Support Drivers need to possess a unique combination of driving skills, critical thinking abilities, and interpersonal skills to effectively perform their duties, including:
- Excellent driving skills for safe and efficient operation of emergency vehicles under high-pressure conditions
- Understanding and adherence to traffic laws and regulations, with the ability to quickly adapt to changing road conditions and hazards
- Strong navigation skills to plot the most effective routes to emergency scenes, hospitals, and other required destinations
- Effective communication skills to relay vital information to dispatchers, fellow crew members, and healthcare professionals
- Ability to work under pressure, making quick decisions in emergency situations and demonstrating a calm demeanor in stressful situations
- Physical stamina to work irregular hours, including nights, weekends, and holidays, and endure long periods of driving
- Interpersonal skills to interact professionally and empathetically with patients and their families, as well as with fellow emergency personnel
- Knowledge and ability to conduct basic maintenance and safety checks on emergency vehicles
- First Aid and CPR certification to provide immediate, basic medical care if needed
- Problem-solving skills to efficiently address any issues or obstacles that might arise during transport
Emergency Services Support Driver Experience Requirements
Emergency Services Support Drivers typically have at least 1 to 2 years of experience in a similar role or in a field related to emergency services.
This could include positions such as an ambulance driver, patient transport driver, or even roles in broader emergency services, such as firefighting or police work.
To gain this experience, candidates often start with basic roles in emergency services, or may volunteer to gain relevant experience and exposure to the field.
Some may also have gained experience in roles requiring professional driving, such as bus or truck driving, which can provide a foundation of skills relevant to the role of an Emergency Services Support Driver.
Candidates with more than 3 years of experience in emergency services support roles may have developed a strong knowledge of emergency procedures and protocols, as well as honed their driving skills in high-pressure situations.
They may also have gained experience in communicating effectively with emergency services and healthcare professionals, which is a key aspect of this role.
Those with more than 5 years of experience are likely to have gained leadership and team management skills, possibly through supervisory or team-lead roles within the emergency services.
At this level, they may be prepared for roles with additional responsibilities, such as training new drivers or coordinating emergency transport logistics.
Emergency Services Support Driver Education and Training Requirements
Emergency Services Support Drivers usually require a high school diploma or equivalent education as a minimum educational qualification.
An essential part of their training includes obtaining a valid driver’s license, as well as specialized training and certifications depending on the nature of the emergency service.
For instance, drivers in ambulance services may need to undertake first aid training, CPR certification, and an emergency vehicle operator course (EVOC).
Some positions may require the driver to have a Commercial Driver’s License (CDL) depending on the size and weight of the emergency vehicle they will be operating.
They need to have good knowledge of the local geography, traffic laws, and safety protocols.
They must also be able to operate communication devices and emergency equipment installed in the vehicle.
In addition to driving skills, these professionals may need to have physical stamina, crisis management skills, and the ability to work in high-stress situations.
Many drivers also opt for continuous education and training to keep their skills updated and to be prepared for various emergency scenarios.
Additional training may include hazardous materials handling, advanced driving techniques, and other specific training related to the emergency services they support.
Background checks, clean driving records, and regular drug tests are typically mandatory for these roles.
Emergency Services Support Driver Salary Expectations
The average salary for an Emergency Services Support Driver is $31,741 (USD) per year.
The actual earnings can vary based on level of experience, specific location, and the employing organization.
Emergency Services Support Driver Job Description FAQs
What qualifications does an Emergency Services Support Driver need?
Emergency Services Support Drivers typically require a high school diploma or equivalent, along with a valid driver’s license, and possibly a commercial driver’s license (CDL) depending on the vehicle they will be driving.
Most employers also require their drivers to have clean driving records.
In addition to these, certification in first aid and CPR is usually needed as the role might require providing basic medical aid.
What are the daily duties of an Emergency Services Support Driver?
An Emergency Services Support Driver’s daily duties may involve transporting emergency services personnel and equipment to emergency scenes, hospitals, or other locations.
They are responsible for ensuring the vehicles are well maintained, equipped, and ready to respond at all times.
In some cases, they may also provide basic medical support under the guidance of more qualified medical personnel.
What qualities make a good Emergency Services Support Driver?
Good Emergency Services Support Drivers should be reliable, calm under pressure, and able to navigate routes quickly and efficiently.
They should possess excellent driving skills, a deep knowledge of local roads, and ability to adapt to changing circumstances.
They also need to have strong communication skills, as they have to liaise with other emergency personnel and possibly with patients or their families.
Is physical fitness important for an Emergency Services Support Driver?
Yes, physical fitness is an important consideration for Emergency Services Support Drivers.
The job may involve lifting heavy equipment or patients, and may require prolonged periods of intense focus and activity.
Therefore, it is important for these drivers to be in good physical condition.
Do Emergency Services Support Drivers work regular hours?
Emergency Services Support Drivers typically do not work regular hours.
They may work night shifts, weekends, and public holidays, and can be on call, as emergencies can occur at any time.
The nature of the job requires flexibility and the ability to respond quickly when called upon.
Conclusion
And there you have it.
Today, we’ve unraveled the essential role of an emergency services support driver.
And guess what?
It’s not just about driving.
It’s about being a critical lifeline, one emergency at a time.
With our essential emergency services support driver job description template and real-world examples, you’re ready to hit the road.
But why stop there?
Dig deeper with our job description generator. It’s your next step to meticulously crafted listings or polishing your resume to perfection.
Remember:
Every emergency response is a part of a bigger mission.
Let’s save lives. Together.
How to Become an Emergency Services Support Driver (Complete Guide)
Trade Boredom for Bucks: Enjoyable Jobs with High Salaries
Your Office, Your Rules: High-Paying Remote Jobs to Jumpstart Your Career!
The Quirky Career Club: Unusual Jobs That Are Seriously Cool