Employment Support Peer Job Description [Updated for 2025]

In today’s fast-paced job market, the need for Employment Support Peers has become increasingly crucial.

As the dynamics of employment evolve, the demand for skilled professionals who can support, guide, and empower individuals in their career journey continues to escalate.

But what does an Employment Support Peer truly do?

Whether you are:

• A job seeker trying to comprehend the core of this role,
• A hiring manager formulating the perfect candidate profile,
• Or simply interested in the intricate responsibilities of an Employment Support Peer,

You’ve come to the right place.

Today, we present a customizable Employment Support Peer job description template, designed for easy posting on job boards or career sites.

Let’s delve right into it.

Employment Support Peer Duties and Responsibilities

Employment Support Peers are individuals who use their own experience of recovery from mental health or substance use issues to provide support and assistance in finding and keeping employment.

They work in various environments, including mental health facilities, substance abuse treatment centers, and vocational rehabilitation agencies.

Their primary responsibilities include:

• Providing peer support and mentorship to individuals seeking employment
• Assisting individuals in developing career goals and job readiness skills
• Collaborating with treatment teams to integrate employment goals into recovery plans
• Assisting individuals in navigating the job search process, including creating resumes, completing applications, and preparing for interviews
• Helping individuals understand their rights and responsibilities as employees, including understanding workplace accommodations and disclosure of disability
• Advocating for the needs and rights of individuals in the workplace
• Providing support and guidance to individuals in managing workplace stress and maintaining employment
• Collaborating with employers to support successful job placements and promote inclusive hiring practices
• Documenting and tracking individual progress and outcomes
• Continuing professional development and maintaining current knowledge of best practices in employment support and recovery-oriented services

 

Employment Support Peer Job Description Template

Job Brief

We are seeking a dedicated Employment Support Peer to provide comprehensive assistance in helping individuals secure and maintain employment.

The role involves working with people who have barriers to employment such as disabilities, mental health issues, or other personal challenges, aiding them in job hunting, preparing for interviews, and maintaining a job once secured.

The ideal candidate will have lived experience with the challenges faced by our clients and will use this to provide empathetic and effective support.

 

Responsibilities

• Provide peer support to individuals seeking employment
• Assist with job searching and application process
• Provide support in preparing for job interviews
• Help individuals understand their rights and responsibilities as employees
• Work with individuals to develop job retention strategies
• Act as a liaison between the individual and potential employers
• Provide encouragement and motivation throughout the job search process
• Help individuals set realistic employment goals
• Document and maintain records of individuals’ progress

 

Qualifications

• Experience in a similar role or personal lived experience
• Understanding of the barriers faced by individuals seeking employment
• Strong communication and interpersonal skills
• Ability to empathize with and motivate individuals
• Experience with job coaching or vocational rehabilitation
• Knowledge of employment laws and rights
• Demonstrated ability to maintain confidentiality and handle sensitive information
• A degree in Social Work, Psychology, or a related field may be advantageous

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Employment Support Peer
• Work Environment: Office setting with some travel required for client meetings and employment site visits.
• Reporting Structure: Reports to the Employment Services Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: Pay ranges can vary widely depending on qualifications and experience.
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Employment Support Peer Do?

An Employment Support Peer typically works in non-profit organizations, government agencies, or rehabilitation centers providing essential support and advice to individuals who are seeking employment or looking to progress in their careers.

Employment Support Peers use their own lived experiences to empathize with and support clients who are facing barriers to employment.

These barriers could be related to mental health, substance abuse, disability, or other personal circumstances.

They facilitate and engage in peer-to-peer support sessions, providing encouragement, motivation, and practical assistance such as help with CV preparation, job application strategies, and interview techniques.

Employment Support Peers also help clients navigate various employment and welfare services and resources.

They may also liaise with other professionals such as social workers, mental health professionals, or job placement agencies to coordinate the best possible care and support for their clients.

In addition, they may conduct workshops or group sessions on topics like work readiness, self-esteem building, stress management, and other skills necessary for successful employment.

The role of an Employment Support Peer is not just about finding a job for their clients, but also about empowering them to overcome personal challenges, boosting their confidence, and enhancing their resilience to sustain long-term employment.

 

Employment Support Peer Qualifications and Skills

An Employment Support Peer should have a mix of personal attributes, skills and qualifications that enable them to provide effective assistance to job seekers, including:

• Strong communication skills to provide clear advice and support, and to liaise effectively with employers and other professionals.
• Empathy and understanding to connect with individuals who are facing barriers to employment, building trust and rapport.
• Knowledge of local employment opportunities, job market trends and job search strategies to guide individuals in their job search.
• Resilience and a positive attitude to inspire hope and confidence in individuals who are struggling with job search challenges.
• Problem-solving skills to help individuals overcome employment barriers and to negotiate job accommodations with employers.
• Organizational skills to manage caseloads, keep accurate records and follow up with individuals and employers in a timely manner.
• Understanding of confidentiality and privacy laws to handle sensitive personal information appropriately.
• Peer support training or certification may be required, along with personal experience of overcoming barriers to employment.

 

Employment Support Peer Experience Requirements

Candidates for an Employment Support Peer role typically require experience in providing social support or employment services, often obtained through roles in social work, human resources, career counseling, or related fields.

Entry-level candidates may have 1 to 2 years of experience, potentially gained through internships, volunteering, or part-time roles in supportive settings or employment services.

Candidates with over 3 years of experience are often proficient in providing employment-related support, such as career coaching, resume building, and job searching strategies.

They may also have experience working with diverse populations, including individuals with mental health issues or disabilities.

Those with more than 5 years of experience usually demonstrate advanced knowledge in vocational rehabilitation, job placement strategies, and local labor market trends.

They may have also gained some leadership experience, overseeing teams or projects, and could be considered for supervisory or managerial roles within the field.

Further, experience in advocacy or policy development related to employment rights and opportunities could be valuable for this role.

 

Employment Support Peer Education and Training Requirements

Employment Support Peers, often known as Peer Specialists, typically require a high school diploma or equivalent education, though some roles may prefer a bachelor’s degree in social work, psychology, or a related field.

Employment Support Peers should have lived experience of overcoming barriers to employment due to a mental health condition, substance use disorder, or other disabilities.

This personal experience is crucial for the role, as it allows the Peer Specialist to offer support based on their own experiences.

Most states require Employment Support Peers to complete a state-approved training program and obtain certification as a Peer Support Specialist or similar designation.

This certification program often includes both classroom training and supervised practical experience.

Certified Peer Specialists are typically required to complete continuing education or professional development hours annually to maintain their certification.

Specialized training or certification in vocational rehabilitation or supported employment can be beneficial for Employment Support Peers.

Good communication skills, empathy, and a commitment to maintaining confidentiality are also vital for this role.

Some employers may also require a valid driver’s license and the ability to pass a background check.

 

Employment Support Peer Salary Expectations

An Employment Support Peer typically earns an average salary of $32,000 (USD) per year.

The actual income can fluctuate based on factors like experience, qualifications, location, and the organization they are employed by.

 

Employment Support Peer Job Description FAQs

What skills does an Employment Support Peer need?

Employment Support Peers need strong interpersonal skills as they will be working closely with individuals who require support in their employment journey.

They also need to have good communication skills, both written and verbal, to effectively convey information and advice.

Understanding of local employment laws and regulations is crucial, as well as having the ability to empathize with and motivate individuals facing employment challenges.

 

Do Employment Support Peers need a specific degree?

While a specific degree is not typically required, a background in social work, human resources, or psychology can be beneficial.

Many roles will require some form of relevant experience, such as previous work in career counseling or employment support roles.

Some positions may require certification in peer support, which involves training in providing emotional and social support to individuals who are trying to recover from a similar experience.

 

What should you look for in an Employment Support Peer resume?

In a resume, look for previous experience in support roles, particularly in career counseling or job coaching.

Any experience working with disadvantaged groups can also be a bonus.

Candidates should be able to demonstrate a strong ability to empathize with others and provide practical, actionable advice.

Check for any relevant qualifications or certifications, such as a Peer Support Specialist Certification.

 

What qualities make a good Employment Support Peer?

A good Employment Support Peer is patient, understanding, and non-judgmental.

They should be able to listen effectively and provide empathy and encouragement.

They need to be resilient and positive, as they will often be working with individuals facing significant challenges.

They should also be resourceful, being able to provide practical advice and resources to support individuals in their employment journey.

 

Is it difficult to hire Employment Support Peers?

Hiring Employment Support Peers can be challenging due to the specific skill set and personal qualities required for the role.

It’s important to find someone who is not only qualified but also passionate about helping others and has the emotional resilience to deal with potentially challenging situations.

Providing a supportive work environment and ongoing training opportunities can make your organization more attractive to potential candidates.

 

Conclusion

And there you have it.

Today, we’ve unpacked the ins and outs of being an Employment Support Peer.

Surprise, surprise!

It’s not just about facilitating job searches.

It’s about sculpting the future of employment, one job seeker at a time.

With our reliable Employment Support Peer job description template and real-life examples, you’re ready to take the next step.

But why limit yourself?

Dig deeper with our job description generator. It’s your key to crafting detailed job listings or honing your resume to perfection.

Keep this in mind:

Each job seeker you assist is a part of a broader community.

Let’s shape that future. Together.

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