ERP Training Specialist Job Description [Updated for 2025]

In the era of digital transformation, the role of ERP Training Specialists is more important than ever.

As businesses evolve, so does the need for experts who can effectively implement, manage, and train others on the use of enterprise resource planning (ERP) systems.

But what are the real expectations from an ERP Training Specialist?

Whether you are:

• A job seeker looking to understand the core responsibilities of this role,
• A hiring manager aiming to sketch out the perfect candidate profile,
• Or simply intrigued by the realm of ERP training,

You’ve come to the right place.

Today, we offer a comprehensive and customizable ERP Training Specialist job description template, ready for immediate use on job boards or career sites.

Let’s dive right into it.

ERP Training Specialist Duties and Responsibilities

ERP Training Specialists are responsible for designing and delivering training programs on ERP (Enterprise Resource Planning) software applications to an organization’s employees.

Their role involves both technical and teaching skills to ensure users understand how to use ERP systems efficiently and effectively.

The duties and responsibilities of an ERP Training Specialist include:

• Assessing the training needs of the organization through job analysis, career paths, and consultation with managers
• Developing individualized and group training programs that address specific business needs
• Developing training manuals and online learning modules
• Delivering ERP software training sessions to employees, either in-person or virtually
• Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers
• Ensuring that statutory training requirements are met
• Evaluating the effectiveness of training and development programs and utilizing relevant evaluation data to revise or recommend changes in instructional objectives and methods
• Assisting others in the organization to understand and use the ERP system effectively
• Staying updated on new training methods and techniques, including advances in ERP software
• Supporting and advising clients on change management strategy in relation to ERP implementation

 

ERP Training Specialist Job Description Template

Job Brief

We are searching for a dedicated ERP Training Specialist to develop, coordinate, and execute training programs for our Enterprise Resource Planning (ERP) system.

You will be responsible for identifying training needs, creating instructional material, and providing direct training to end users to ensure effective use of our ERP system.

The ideal candidate for this role is familiar with ERP systems, has a strong technical background, and possesses excellent communication and instructional skills.

 

Responsibilities

• Develop and implement ERP training programs and workshops
• Identify and analyze training needs through job analysis, career paths, and consultation with managers
• Create training manuals, online learning modules, and course materials
• Review training materials from a variety of vendors and select appropriate materials
• Deliver training sessions to end users, both in-person and virtually
• Assess the effectiveness of training programs and modify as needed
• Assist in the implementation of ERP system modules
• Stay updated with the latest ERP systems and updates
• Provide support to end users as needed

 

Qualifications

• Proven work experience as an ERP Trainer or similar role
• Excellent knowledge of modern ERP systems
• Experience in creating training programs and materials
• Strong communication and presentation skills
• Ability to handle multiple tasks and projects simultaneously
• Proficiency in MS Office and Learning Management Systems (LMS)
• BS degree in Education, Training, HR or related field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: ERP Training Specialist
• Work Environment: Office setting with options for remote work. Some travel may be required for training or consultations.
• Reporting Structure: Reports to the ERP Manager or HR Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $68,000 minimum to $95,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an ERP Training Specialist Do?

An ERP Training Specialist is a crucial part of an organization’s Enterprise Resource Planning (ERP) team.

They are primarily responsible for creating and implementing training programs related to the ERP system used within the company.

They work closely with ERP analysts, developers, and users to understand the functionalities of the ERP system and develop training materials accordingly.

This can include creating user manuals, online tutorials, and interactive training sessions.

ERP Training Specialists often conduct training sessions and workshops for end-users, ensuring they are equipped with the knowledge and skills to use the system effectively.

They explain complex technical concepts in a way that is easy to understand for non-technical staff.

They also provide ongoing support for system users, answering any questions or resolving any issues they may have.

In addition, they may be tasked with evaluating the effectiveness of training programs and making necessary adjustments.

ERP Training Specialists are not just trainers, but they also act as a bridge between the technical team and the end-users, ensuring that the ERP system is user-friendly and meets the needs of the organization.

 

ERP Training Specialist Qualifications and Skills

An effective ERP Training Specialist should have the skills and qualifications that align with your job description, such as:

• Deep understanding of ERP systems and related software tools to effectively train employees on system use.
• Excellent presentation and teaching skills to deliver complex technical information in a manner that is easy to understand.
• Strong communication skills to liaise between technical teams, business stakeholders, and end-users, ensuring everyone is informed and educated on ERP system operations.
• Problem-solving skills to diagnose and fix issues that may arise during training sessions or with the ERP system itself.
• Exceptional project management skills to manage the design, execution, and assessment of training programs.
• Interpersonal skills to effectively interact with employees at all levels within the organization and adapt training to diverse learning styles.
• Technical writing skills to create comprehensive training manuals and other instructional materials.
• Awareness of the latest trends and best practices in ERP systems and training to ensure the organization is utilizing its ERP system to its full potential.

 

ERP Training Specialist Experience Requirements

Entry-level ERP Training Specialists often have 1 to 2 years of professional experience, commonly gained through internships or part-time roles that involve ERP systems.

Such roles could include positions like ERP Support Staff, ERP Analyst, or IT Support roles where they have used ERP systems.

Candidates with 2 to 3 years of experience in ERP Training are usually expected to have developed their skills and broadened their knowledge through full-time roles such as ERP Consultant, ERP Analyst, or ERP Implementation Specialist.

They should be familiar with various ERP systems, including SAP, Oracle, and Microsoft Dynamics, among others.

Those with 3 to 5 years of experience in ERP Training are expected to have an in-depth understanding of ERP systems and their implementation.

They should be skilled in training and leading teams through the transition process from old systems to new ERP systems.

ERP Training Specialists with more than 5 years of experience often have leadership skills and have managed training teams.

They should also have experience in change management and have a strong understanding of the technical aspects of ERP systems, including system configuration, system testing, and troubleshooting.

Overall, a broad range of experiences in ERP systems, including implementation and training, are required for an ERP Training Specialist role.

 

ERP Training Specialist Education and Training Requirements

ERP Training Specialists typically have a bachelor’s degree in Information Systems, Business, Computer Science, or a related field.

They should have a strong understanding of Enterprise Resource Planning (ERP) systems and how they integrate with various business processes.

They should also be proficient in the specific ERP software that the company uses, such as SAP, Oracle, or Microsoft Dynamics.

Experience in training or teaching is also crucial for this role, as the ERP Training Specialist will be responsible for educating employees on how to use the ERP system.

Therefore, coursework or certifications in education, adult learning, or training can be advantageous.

Some positions may require ERP Training Specialists to have a master’s degree in a specific IT or business discipline.

Having a master’s degree may indicate a candidate’s leadership potential and dedication to ongoing learning.

Moreover, obtaining certification in the specific ERP system used by the company can provide a competitive edge.

These certifications usually require passing an exam and can demonstrate a high level of competency with the ERP software.

Continued professional development is important in this role, as ERP systems are constantly evolving.

Hence, ERP Training Specialists should commit to ongoing learning to stay current with the latest ERP technologies and best practices.

 

ERP Training Specialist Salary Expectations

An ERP Training Specialist can expect to earn an average salary of $77,506 (USD) per year.

The actual salary can fluctuate based on factors such as the level of experience, the size and industry of the employing company, and the geographical location.

 

ERP Training Specialist Job Description FAQs

What skills does an ERP Training Specialist need?

ERP Training Specialists should have an in-depth knowledge of the ERP system they will be teaching, strong communication skills to convey complex information in an easily digestible manner, and good interpersonal skills to interact with employees at all levels of the organization.

They should also possess good organizational skills, problem-solving ability and patience.

 

Do ERP Training Specialists need a degree?

While there are no strict educational requirements to become an ERP Training Specialist, a degree in Information Technology, Business, or related fields may be beneficial.

Most important is an extensive experience with ERP systems and training.

Some companies may require certifications in specific ERP platforms like SAP, Oracle, or Microsoft Dynamics.

 

What should you look for in an ERP Training Specialist resume?

When reviewing a resume for an ERP Training Specialist, you should look for experience in training and development, knowledge of the specific ERP system your company uses, and any certifications relevant to that system.

Experience in project management and change management can also be beneficial, as ERP implementation often involves significant organizational change.

 

What qualities make a good ERP Training Specialist?

A good ERP Training Specialist is patient, approachable, and an excellent communicator.

They should be able to break down complex ERP processes into simple, understandable steps.

They should also be organized and able to manage their time effectively, as they may need to train multiple groups at different levels of the organization.

 

What are the daily duties of an ERP Training Specialist?

The daily duties of an ERP Training Specialist typically include developing training material, conducting training sessions, tracking employee progress, and providing support for any issues or questions that arise.

They may also have to work closely with the management to understand the specific training needs of the organization, and to align the ERP system accordingly.

 

Conclusion

And there you have it.

Today, we’ve demystified what it means to be an ERP Training Specialist.

Surprise, surprise?

It’s not just about training employees on ERP systems.

It’s about shaping the future of enterprise resource planning, one training session at a time.

With our reliable ERP Training Specialist job description template and real-world examples, you’re ready to make your mark.

But why limit yourself?

Explore further with our job description generator. It’s your stepping stone to creating laser-precise job listings or refining your resume to excellence.

Remember:

Every training session is a piece of the larger puzzle.

Let’s shape that future. Together.

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