Field Service Engineer – Boiler Division Job Description [Updated for 2025]

In the industrial sector, the demand for Field Service Engineers in the Boiler Division is growing rapidly.

As technology propels us forward, the need for skilled professionals who can install, maintain, and troubleshoot our boiler systems escalates.

But let’s delve deeper: What is really expected from a Field Service Engineer in the Boiler Division?

Whether you are:

• A job seeker trying to understand the intricacies of this role,
• A hiring manager outlining the perfect candidate,
• Or simply intrigued by the workings of boiler maintenance and engineering,

You’ve come to the right place.

Today, we present a customizable Field Service Engineer – Boiler Division job description template, crafted for effortless posting on job boards or career sites.

Let’s dive right in.

Field Service Engineer – Boiler Division Duties and Responsibilities

Field Service Engineers in the Boiler Division are primarily responsible for the installation, inspection, servicing and repair of boiler systems.

They also troubleshoot issues, ensure compliance with safety regulations, and provide customer service.

The duties and responsibilities of a Field Service Engineer – Boiler Division include:

• Installing, inspecting, and maintaining boiler systems in various settings
• Performing routine checks and regular maintenance to ensure boiler systems are functioning efficiently
• Troubleshooting and repairing issues with boiler systems
• Interacting with clients to determine their needs and to provide system updates
• Ensuring compliance with safety regulations and maintaining a safe working environment
• Updating technical knowledge and attending educational workshops to stay updated with the latest industry standards
• Creating detailed reports on the work done and providing recommendations for future maintenance or upgrades
• Working with sales teams to provide technical support and demonstrations to potential customers
• Ordering parts and equipment as needed and maintaining an inventory of spare parts for emergency repairs
• Training customers and other end users on how to use and maintain boiler systems

 

Field Service Engineer – Boiler Division Job Description Template

Job Brief

We are seeking an experienced and motivated Field Service Engineer for our Boiler Division.

The successful candidate will be responsible for the installation, troubleshooting, and maintenance of boiler systems.

Field Service Engineer duties include performing on-site installations, diagnosing equipment malfunctions, conducting repairs, and performing preventive maintenance.

Our ideal candidate is familiar with boiler systems and operations, safety protocols, and has excellent problem-solving skills.

Ultimately, the role of the Field Service Engineer is to ensure the functionality and efficiency of our client’s boiler systems, ensuring all operations are compliant with safety regulations and standards.

 

Responsibilities

• Perform on-site installation of boiler systems
• Diagnose and repair equipment malfunctions
• Perform preventative maintenance and inspections
• Ensure compliance with safety regulations and standards
• Prepare service reports and documentation
• Provide technical support to customers
• Train customers on how to operate and maintain boiler systems
• Maintain spare parts inventory

 

Qualifications

• Proven work experience as a Field Service Engineer, preferably in the Boiler Division
• Understanding of boiler systems and operations
• Proficiency in diagnostics, repair, and maintenance
• Familiarity with safety regulations and standards
• Excellent problem-solving skills
• Strong communication and training skills
• Ability to travel and work flexible hours
• Technical degree or certification

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Training and development opportunities

 

Additional Information

• Job Title: Field Service Engineer – Boiler Division
• Work Environment: This position requires on-site work at customer locations. Extensive travel may be required.
• Reporting Structure: Reports to the Service Manager or Field Service Supervisor.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $75,000 minimum to $120,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Field Service Engineer – Boiler Division Do?

Field Service Engineers in the Boiler Division primarily work with boiler and heating systems across various sectors like residential, commercial, and industrial setups.

They are employed by heating and cooling companies, manufacturing firms, or boiler installation and repair companies.

Their main duty is to install, repair, and maintain boiler systems.

This includes inspecting and testing boiler operations to ensure they are working safely and efficiently.

They also troubleshoot any operational issues and fix them immediately to avoid any safety concerns or breakdowns.

These engineers are also responsible for performing regular maintenance checks on boilers and heating systems to ensure they are running optimally.

This may involve cleaning boiler tubes, replacing parts, checking for leaks, or adjusting boiler controls for better efficiency.

Field Service Engineers in this division often work closely with clients to identify their heating requirements and suggest appropriate boiler systems.

They also provide guidance on boiler operation and maintenance to help clients manage their systems effectively.

Moreover, they are responsible for keeping a record of all service activities, creating detailed service reports and providing them to the management or clients.

They may also be involved in training junior engineers or technicians.

In the event of a boiler system failure, they are usually the first ones to respond, diagnose the problem, and carry out the necessary repairs or replacements.

They also adhere to all safety regulations and guidelines to ensure the safety of themselves and others.

 

Field Service Engineer – Boiler Division Qualifications and Skills

A proficient Field Service Engineer in the Boiler Division should possess skills and qualifications that align with the job requirements, such as:

• Technical knowledge and experience with boiler systems and related equipment to effectively maintain, troubleshoot, and repair these complex systems.
• Problem-solving skills to diagnose and resolve any issues that may arise with boiler systems during field service.
• Strong communication skills to liaise with customers and explain technical information in a clear and understandable manner.
• Attention to detail to ensure safe and effective operation of boiler systems, adherence to safety standards, and identification of potential issues before they escalate.
• Physical stamina and dexterity to perform hands-on repair and maintenance tasks, often in confined spaces or at elevated heights.
• Ability to read and interpret technical drawings and schematics related to boiler systems.
• Customer service skills to address customer concerns and ensure their satisfaction with the service.
• Time management skills to prioritize tasks and complete jobs within the required timeframe.

 

Field Service Engineer – Boiler Division Experience Requirements

Entry-level candidates for a Field Service Engineer role in the Boiler Division may have at least 1 to 2 years of experience.

This could have been acquired through internships, trainee roles, or part-time positions in boiler installation, repair, or maintenance.

Having a background in roles such as a Boiler Operator, Maintenance Technician, or Mechanical Engineer can provide valuable hands-on experience, technical knowledge, and insight into the day-to-day operations of a boiler system.

Candidates with more than 3 years of experience may have deepened their technical skills and industry knowledge through full-time roles in boiler service, operations, or maintenance.

They might have also gained experience with specific types of boilers, systems, or technologies used within the industry.

Those with more than 5 years of experience in the field may have additional competencies such as project management, team leadership, or advanced technical troubleshooting.

They may also be expected to have a sound understanding of safety regulations and procedures pertinent to boiler operations.

In addition, some employers might require a Boiler Operator License or a degree in mechanical engineering or a related field, which involves substantial practical training and experience.

These qualifications can further enhance a candidate’s ability to perform the tasks and responsibilities of a Field Service Engineer in the Boiler Division.

 

Field Service Engineer – Boiler Division Education and Training Requirements

Field Service Engineers in the Boiler Division typically require a bachelor’s degree in mechanical engineering or a related field.

Apart from this, they also need in-depth knowledge of boiler systems, their mechanics, and related equipment.

This includes understanding the installation, troubleshooting, and maintenance of these systems.

Many employers expect their Field Service Engineers to have prior experience, often a minimum of 2-5 years, working with boilers.

This practical experience provides hands-on familiarity with boiler operations and safety protocols.

In some cases, a master’s degree in a specialized engineering field or a professional engineer’s license may be required, especially for senior roles.

This typically showcases an engineer’s advanced knowledge and commitment to the profession.

In addition to formal education, Field Service Engineers can benefit from various certification programs.

These programs, offered by boiler manufacturers and industry organizations, provide training on specific boiler models and technologies.

Furthermore, since this role often requires interaction with clients, soft skills like customer service and communication are also beneficial.

Continuous learning and staying updated with the latest boiler technologies is crucial in this ever-evolving field.

 

Field Service Engineer – Boiler Division Salary Expectations

The average salary for a Field Service Engineer in the Boiler Division is $75,000 (USD) per year.

However, actual earnings can fluctuate depending on factors such as years of experience, level of expertise, location, and the specific company of employment.

 

Field Service Engineer – Boiler Division Job Description FAQs

What skills are required for a Field Service Engineer in the Boiler Division?

Field Service Engineers should have a solid understanding of boiler systems and operations.

They should possess technical skills to diagnose, repair, and maintain boiler systems.

They should also have good analytical and problem-solving skills to find out potential issues and implement effective solutions.

Excellent communication and customer service skills are also required to interact with clients and explain complex technical information in an understandable manner.

 

Do Field Service Engineers need specific qualifications?

Yes, Field Service Engineers typically need a degree in mechanical or electrical engineering.

Some employers may require additional certifications related to boiler systems, and practical experience in the field is always advantageous.

Depending on the country, they might also need to be licensed or certified by a recognized regulatory body.

 

What should you look for in a Field Service Engineer resume?

Apart from a degree in mechanical or electrical engineering, look for experience in servicing and maintaining boiler systems.

Certifications in boiler operations or related fields are a plus.

Additionally, they should demonstrate strong problem-solving, customer service, and communication skills.

Experience in using diagnostic tools and software is also beneficial.

 

What qualities make a good Field Service Engineer in the Boiler Division?

A good Field Service Engineer is analytical, adept at troubleshooting, and has a keen attention to detail.

They should be able to work under pressure and in various working conditions, as they often need to operate in commercial or industrial environments.

Excellent customer service skills and the ability to explain technical aspects to non-technical personnel are also important.

 

Is it challenging to find qualified Field Service Engineers for the Boiler Division?

Yes, it can be challenging to find qualified Field Service Engineers as the role requires specialized knowledge and skills in boiler systems.

It is important for employers to offer competitive packages and continuous training opportunities to attract and retain qualified professionals.

 

Conclusion

There you have it.

Today, we’ve unveiled the true essence of what it means to be a Field Service Engineer in the Boiler Division.

Surprise, surprise!

It’s not just about repairing and maintaining boilers.

It’s about ensuring the smooth operation of heating systems, one boiler at a time.

With our definitive job description template for Field Service Engineers in the Boiler Division and real-life examples, you’re ready to take the plunge.

But why halt your progress here?

Venture further with our job description generator. It’s your next tool for meticulously crafted job listings or fine-tuning your resume to perfection.

Remember:

Every boiler serviced and maintained contributes to a larger system.

Let’s engineer that future. Together.

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