Flight Operations Coordinator Job Description [Updated for 2025]

In the era of rapid globalization, the role of Flight Operations Coordinators has become more critical than ever.

As aviation technology advances, the demand for skilled coordinators who can ensure efficient, safe, and timely flight operations grows significantly.

But what exactly is expected from a Flight Operations Coordinator?

Whether you are:

• A job seeker exploring the responsibilities of this role,
• A hiring manager identifying the perfect candidate,
• Or simply interested in the intricacies of flight operations coordination,

You’ve come to the right place.

Today, we present a customizable Flight Operations Coordinator job description template, created for effortless posting on job boards or career sites.

Let’s get started.

Flight Operations Coordinator Duties and Responsibilities

Flight Operations Coordinators are responsible for managing and coordinating the flight schedules of an airline.

Their main objective is to ensure that all flights operate safely, efficiently, and on schedule.

The duties and responsibilities of a Flight Operations Coordinator include:

• Coordinating the scheduling of flights and crew members.
• Ensuring compliance with federal, state, and local regulations and standards.
• Communicating with pilots, crew members, and airport staff to ensure smooth operations.
• Monitoring weather conditions and advising pilots of any potential hazards.
• Processing flight plans and itineraries.
• Confirming availability and readiness of aircraft for scheduled flights.
• Maintaining and updating flight operation records and databases.
• Assisting in emergency response and contingency planning.
• Coordinating with maintenance personnel to ensure aircraft are well-maintained and ready for flights.
• Providing excellent customer service to passengers and resolving any complaints or issues.
• Performing administrative tasks such as filing reports, managing correspondence, and updating operational procedures.

 

Flight Operations Coordinator Job Description Template

Job Brief

We are looking for a diligent and detail-oriented Flight Operations Coordinator to manage and supervise all aspects of our flight operations.

The Flight Operations Coordinator’s responsibilities include creating flight schedules, coordinating with pilots and crew members, ensuring all flight operations comply with FAA regulations and ensuring the safety and comfort of all passengers.

Our ideal candidate has a solid understanding of aviation regulations, excellent problem-solving skills, and the ability to work under pressure.

Ultimately, the role of the Flight Operations Coordinator is to ensure smooth and efficient flight operations that prioritize safety and customer service.

 

Responsibilities

• Creating and managing flight schedules
• Coordinating with pilots, crew members, and ground staff
• Ensuring compliance with all FAA regulations
• Monitoring weather conditions and adjusting flight schedules as necessary
• Ensuring aircraft are properly maintained and ready for flight
• Resolving any issues that may arise before, during, or after a flight
• Providing excellent customer service to passengers
• Keeping up-to-date with changes in aviation regulations and procedures
• Training and mentoring junior staff

 

Qualifications

• Proven experience in a similar role within the aviation industry
• Strong understanding of FAA regulations and aviation procedures
• Excellent problem-solving skills
• Ability to work under pressure
• Outstanding communication and interpersonal skills
• Excellent organizational and coordination abilities
• A high degree of professionalism
• Associate or Bachelor’s degree in Aviation Management or a related field is advantageous

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Flight Operations Coordinator
• Work Environment: This role requires working in an office setting within an airport. It may require irregular hours, including evenings, weekends, and holidays. Some travel may be necessary.
• Reporting Structure: Reports to the Flight Operations Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $50,000 minimum to $75,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Flight Operations Coordinator Do?

Flight Operations Coordinators work primarily for airlines or aviation companies.

Their role involves a mix of administrative tasks and coordination responsibilities to ensure the smooth operation of flights.

They are responsible for coordinating and managing daily flight schedules, ensuring that all operational aspects are in place.

This includes checking aircraft availability, arranging for necessary maintenance, and coordinating with crew members about schedules and flight details.

Flight Operations Coordinators also play a significant role in handling any disruptions or changes in flight schedules.

They are expected to communicate effectively with various departments such as customer service and ground operations to manage these changes smoothly.

In the event of emergency situations, they coordinate with the necessary departments and crew members to ensure everyone’s safety.

Furthermore, they often handle administrative tasks such as maintaining accurate flight logs, preparing operational reports, and ensuring compliance with aviation regulations.

Overall, their aim is to ensure that all flights are operated safely, efficiently, and punctually, while providing the highest level of service to passengers.

 

Flight Operations Coordinator Qualifications and Skills

A successful Flight Operations Coordinator should possess the following skills and qualifications:

• Excellent multitasking abilities to handle various tasks concurrently, such as scheduling flights, coordinating with pilots, and ensuring compliance with aviation regulations.
• Strong organizational skills to manage and maintain flight schedules and crew rosters efficiently and effectively.
• Proficiency in using flight management software to manage flight schedules, track flights, and handle other related tasks.
• Exceptional communication skills to effectively liaise between various departments, pilots, crew members, and air traffic control.
• Ability to work under pressure and make sound decisions in emergency situations.
• Superb attention to detail to ensure all flight plans comply with safety regulations and protocols.
• Strong problem-solving skills to identify and address operational issues that may affect flight schedules or safety.
• Excellent customer service skills to handle passenger inquiries and complaints, and ensure a positive travel experience.
• Knowledge of aviation regulations and laws to ensure company adherence and compliance.
• A degree in aviation management or a related field, or equivalent experience in aviation operations is often required.

 

Flight Operations Coordinator Experience Requirements

The role of a Flight Operations Coordinator typically demands a significant amount of experience in the aviation field.

Entry-level positions may require a minimum of 1 to 2 years of experience in aviation operations, which could be obtained through internships, part-time roles, or positions in related sectors such as ground handling or customer service within the aviation industry.

Candidates with 3 to 5 years of experience usually have a well-rounded understanding of airline operations, including flight planning, crew scheduling and management, and regulatory compliance.

This experience could have been gained in roles such as Flight Dispatcher, Air Traffic Control, or even as a Pilot.

Those with over 5 years of experience in aviation operations are generally expected to possess advanced knowledge and skills.

They may have experience managing teams or coordinating multiple flights, and are likely to be comfortable working in high-pressure situations.

Prior experience in a leadership role within aviation operations is often considered beneficial for these senior Flight Operations Coordinator positions.

Furthermore, a Flight Operations Coordinator must have a strong understanding of Federal Aviation Administration (FAA) regulations and International Civil Aviation Organization (ICAO) standards, often obtained through years of practical experience.

In addition to these experience requirements, a degree in aviation management or a related field, or a relevant certification like a private pilot’s license, could be beneficial and sometimes required for this role.

 

Flight Operations Coordinator Education and Training Requirements

To become a Flight Operations Coordinator, most airlines require a minimum of a high school diploma or equivalent.

However, many employers prefer candidates with a bachelor’s degree or vocational training in aviation, aeronautics, or related fields.

They must have a solid understanding of flight rules and regulations, as well as experience with flight scheduling and dispatching.

Knowledge of aviation meteorology, navigation, and airline flight procedures is also essential.

Many Flight Operations Coordinators start their careers in lower-level aviation positions, such as flight attendants or ground crew, to gain experience and knowledge about the airline industry.

In addition, Flight Operations Coordinators need to have excellent communication and decision-making skills, as they need to coordinate with various departments and make critical decisions on flight schedules and emergency situations.

While not mandatory, gaining certification from institutes such as the Airline Dispatch Federation (ADF) can prove advantageous for aspiring Flight Operations Coordinators.

These certifications not only provide the necessary training but also demonstrate the candidate’s commitment to the field and their understanding of flight dispatch procedures and airline operations.

Furthermore, to ensure the safety and efficiency of airline operations, Flight Operations Coordinators are required to participate in ongoing training and professional development programs throughout their careers.

 

Flight Operations Coordinator Salary Expectations

A Flight Operations Coordinator earns an average salary of $45,760 (USD) per year.

However, this salary can differ based on factors such as level of experience, specific skills, employer size, and location.

 

Flight Operations Coordinator Job Description FAQs

What skills does a Flight Operations Coordinator need?

A Flight Operations Coordinator should have excellent organizational and multitasking skills as they are responsible for managing various aspects of flight preparation.

They should also have good communication skills to liaise with different departments, including air traffic control, pilots, and ground crew.

Understanding of aviation safety regulations and the ability to work under pressure are also essential.

 

What is the typical educational requirement for a Flight Operations Coordinator?

Although a degree is not always required, a bachelor’s degree in aviation management, business administration or a related field can be beneficial.

Furthermore, candidates with relevant work experience in the aviation industry are often preferred.

Some positions may require specific certifications or licenses related to aviation.

 

What should you look for in a Flight Operations Coordinator resume?

When reviewing resumes for a Flight Operations Coordinator, look for experience in flight planning, coordinating, and monitoring.

Knowledge of aviation regulations, safety procedures, and FAA guidelines is important.

Strong communication skills, problem-solving abilities, and attention to detail are also key attributes to look for.

 

What qualities make a good Flight Operations Coordinator?

A good Flight Operations Coordinator is composed and can make decisions quickly under pressure.

They must have excellent organizational skills to manage various tasks simultaneously.

They should also have good team management skills, as they often need to coordinate with different teams for efficient flight operations.

Patience, resilience, and adaptability are also important qualities for this role.

 

Is it difficult to hire a Flight Operations Coordinator?

Hiring a Flight Operations Coordinator can be challenging due to the specific industry knowledge and skills required for the role.

Finding candidates with the right combination of organizational skills, industry experience, and understanding of aviation regulations can be a tough task.

However, offering competitive salaries and benefits can attract suitable candidates.

 

Conclusion

There you have it.

Today, we have provided insight into the challenging and dynamic world of a Flight Operations Coordinator.

Guess what?

It’s not just about monitoring flights.

It’s about ensuring the smooth operation of an airline, one flight at a time.

With our comprehensive Flight Operations Coordinator job description template and real-world examples, you are equipped to navigate the skies of the job market.

But why stop there?

Explore further with our job description generator. It’s your next destination for creating precise job listings or refining your resume to perfection.

Always remember:

Every flight coordinated is a part of a bigger journey.

Let’s conquer the skies. Together.

How to Become a Flight Operations Coordinator (Complete Guide)

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