Floral Assistant Job Description [Updated for 2025]

In the blossoming world of floristry, the role of floral assistants has never been more pivotal.

As floral trends evolve and bloom, so too does the demand for skilled hands that can meticulously craft, adapt, and preserve our botanical displays.

But let’s delve deeper: What’s truly expected from a floral assistant?

Whether you are:

• A job seeker trying to understand the heart of this role,
• A hiring manager outlining the ideal candidate,
• Or simply fascinated by the art of floristry,

You’ve come to the right place.

Today, we reveal a customizable floral assistant job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Floral Assistant Duties and Responsibilities

Floral Assistants perform a range of tasks related to floral design and customer service.

They are typically responsible for assisting Florists in creating floral arrangements and delivering excellent customer service.

Floral Assistants are primarily responsible for directly assisting Florists and customers, with daily duties and responsibilities including:

• Assist in creating floral arrangements based on the client’s specifications or occasion
• Prepare flowers by cutting stems and removing leaves
• Maintain cleanliness and organization of the floral design workspace
• Provide excellent customer service, assisting with customer inquiries and concerns
• Take customer orders, both in person and over the phone
• Ensure floral arrangements are delivered to the correct recipient and location
• Maintain inventory of flowers, plants, and floral supplies
• Water, feed, trim, and care for flowers and plants
• Process customer payments
• Order floral supplies as needed

 

Floral Assistant Job Description Template

Job Brief

We are searching for a creative and dedicated floral assistant to help design and arrange beautiful floral displays.

The Floral Assistant will be responsible for assisting the Florist with selecting flowers, arranging them into bouquets or centerpieces, and maintaining the store’s cleanliness.

The ideal candidate is passionate about flowers, has a keen eye for detail, and enjoys working in a team-oriented environment.

Previous experience in floristry or a similar role is preferred but not required.

 

Responsibilities

• Assist the florist in choosing flowers and greenery for arrangements
• Help create floral designs and arrangements according to customer specifications
• Maintain a clean and organized work environment
• Process incoming flower shipments and ensure their proper storage
• Provide excellent customer service to walk-in customers and over the phone
• Assist with the setup and tear down of floral displays for events
• Maintain the freshness of flowers by providing appropriate care
• Restock supplies as needed

 

Qualifications

• Previous experience in floristry or a similar role is preferred
• Knowledge of different types of flowers and their care requirements
• Strong interpersonal and customer service skills
• Physical endurance to stand for extended periods and ability to lift heavy floral arrangements
• Creativity and attention to detail
• Ability to work in a team environment
• High school diploma or equivalent

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Training and development opportunities

 

Additional Information

• Job Title: Floral Assistant
• Work Environment: Retail floral shop. Some travel may be required for event setup and tear down.
• Reporting Structure: Reports to the Lead Florist or Store Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $22,000 minimum to $35,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Floral Assistant Do?

A Floral Assistant typically works under a Floral Designer or Florist in a flower shop, garden center, or within a grocery store.

Some may also work independently or as part of event planning teams.

Their main job is to assist in arranging flowers in a visually appealing manner for various occasions such as weddings, funerals, birthdays and other special events.

The Floral Assistant helps in selecting the appropriate flowers, foliage, and decorative elements to match the theme or preference of a client, and also assists in the care and maintenance of flowers and plants.

They may also be tasked with taking customer orders, answering phone calls, and handling sales transactions.

Floral Assistants often need to replenish stock, clean the work area, and ensure all tools and supplies are in order.

They may also contribute to the delivery and setup of floral arrangements at event locations.

In some cases, they may be involved in educating customers about plant care and maintenance.

In all tasks, the Floral Assistant must provide an exceptional level of service and attention to detail to meet the client’s vision and satisfaction.

 

Floral Assistant Qualifications and Skills

A proficient floral assistant should possess a unique set of skills and qualifications that enable them to create stunning floral arrangements and provide stellar customer service, such as:

• Artistic skills and a keen eye for design to arrange flowers in a visually appealing manner
• Strong knowledge of different flower types, their seasonal availability, and care requirements
• Excellent communication skills to understand client requests and offer advice or suggestions when necessary
• Customer service skills to establish and maintain positive relationships with clients, handle transactions, and ensure client satisfaction
• Attention to detail to create intricate floral designs and fulfill specific client orders
• Physical stamina to stand for long periods, lift heavy flower arrangements and perform other manual tasks
• Organizational skills to manage inventory, keep track of orders, and maintain a clean work environment
• Problem-solving abilities to address any issues that might arise, such as supply shortages or unsatisfied customers

 

Floral Assistant Experience Requirements

Entry-level Floral Assistants may have 1 to 2 years of experience, often gained through an internship, part-time role or volunteer work in a florist shop or garden center.

These professionals can also gain on-the-job experience in roles such as Greenhouse Assistant, Nursery Worker or other plant-related roles.

Candidates with more than 2 years of experience often develop their plant knowledge and floral design skills in entry-level Floral Assistant or Florist roles.

These individuals may have also gained experience in customer service and flower arranging techniques, with a strong understanding of various types of flora and their care requirements.

Those with more than 5 years of experience may have some supervisory experience in their background, having coordinated with event planners or bridal consultants for special events like weddings or banquets.

They may be ready for a managerial role in a floral department or even capable of running their own floral business.

 

Floral Assistant Education and Training Requirements

Floral Assistants typically require a high school diploma or equivalent.

Some may choose to pursue a certificate program from a community college or vocational school that offers courses in floral design or horticulture.

These programs offer theoretical and practical training in areas such as flower identification, arrangement techniques, and principles of color and design.

Although not mandatory, becoming a certified floral designer through organizations such as the American Institute of Floral Designers can enhance career prospects.

This certification requires successful completion of a floral design education program and a written exam.

Work experience in a flower shop, nursery, or garden center can provide valuable hands-on experience and an understanding of the business side of floriculture.

Ongoing learning is key in this role due to changing design trends and new species of flowers.

Some floral assistants may also pursue additional training in areas such as event planning or business administration to further enhance their career prospects.

 

Floral Assistant Salary Expectations

The average salary for a Floral Assistant is $12.87 (USD) per hour.

The actual income can vary based on factors such as experience, location, and the size and reputation of the florist shop or company where they are employed.

 

Floral Assistant Job Description FAQs

What skills does a floral assistant need?

Floral Assistants should have a good knowledge of different types of flowers, their care and maintenance.

They should also have strong communication skills to interact with customers, understand their needs and handle any complaints.

Creativity is another important skill, as they may have to help create and design flower arrangements.

Organizational skills are necessary to maintain inventory and arrange displays.

 

Do floral assistants need any specific qualifications?

While a formal degree is not usually required for a floral assistant, a high school diploma or equivalent is often preferred.

Some floral assistants may have completed a course in floristry.

Hands-on experience in a floral shop or greenhouse can be beneficial.

 

What should you look for in a floral assistant resume?

When reviewing a floral assistant resume, look for previous experience in a similar role or environment.

This could include experience in a flower shop, a nursery or garden center.

Knowledge about different types of flowers, their care, and handling is also important.

Any courses or certificates in horticulture or floristry can also be a plus.

 

What qualities make a good floral assistant?

A good floral assistant is someone who is passionate about plants and flowers.

They should have an eye for detail to create beautiful arrangements and displays.

They should also have good customer service skills to understand the needs of customers and offer appropriate advice.

As they may be handling deliveries and inventory, physical fitness and the ability to lift heavy items may also be required.

 

Is it difficult to hire floral assistants?

The difficulty in hiring floral assistants depends on several factors such as location, wages, and the specific requirements of the job.

In general, it might be easier to hire floral assistants compared to some other roles as it does not require advanced degrees.

However, finding individuals with the right passion for flowers and plants and necessary customer service skills might require a comprehensive search.

 

Conclusion

And there you have it.

Today, we’ve unfolded the petals to reveal what it truly means to be a floral assistant.

And guess what?

It’s not just about arranging flowers.

It’s about curating beauty and joy, one bouquet at a time.

With our handy floral assistant job description template and real-life examples, you’re prepared to take your next step.

But why stop there?

Delve further with our job description generator. It’s your perfect companion for crafting detailed job listings or finessing your resume to perfection.

Remember:

Every flower arrangement contributes to a larger design.

Let’s create that beauty. Together.

How to Become a Floral Assistant (Complete Guide)

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