Freight Broker Job Description [Updated for 2025]

In the era of global commerce, the demand for freight brokers has never been higher.

As trade expands and logistics networks become more complex, the need for skilled professionals who can efficiently manage and streamline freight transportation continues to grow.

But let’s delve deeper: What’s truly expected from a freight broker?

Whether you are:

• A job seeker eager to understand the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply interested in the intricacies of freight brokerage,

You’ve come to the right place.

Today, we present a customizable freight broker job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Freight Broker Duties and Responsibilities

Freight Brokers are responsible for coordinating and arranging the transport of goods via shipping services between shippers and carriers.

They negotiate shipping rates, track shipments, and solve any problems that may arise, ensuring that goods arrive at their final destination timely and safely.

A Freight Broker’s daily duties and responsibilities include:

• Establish relationships with both shippers and carriers
• Negotiate shipping rates and contract terms with shippers and carriers
• Coordinate and monitor the transportation of goods from start to finish
• Ensure that all necessary legal and customs documents are in order
• Keep detailed records of shipments, including shipping costs, deliveries, and any problems encountered
• Track shipments and provide updates to customers about the status of their shipments
• Resolve any problems or complications that arise during the shipping process
• Ensure compliance with shipping regulations and safety standards
• Develop and implement strategies to improve operational efficiency and customer satisfaction

 

Freight Broker Job Description Template

Job Brief

We are seeking a detail-oriented and organized Freight Broker to join our logistics team.

The Freight Broker’s responsibilities include soliciting new shipping customers, providing quotes for shipping rates, and arranging, monitoring and tracking freight deliveries.

Our ideal candidate is equipped with excellent negotiation and customer service skills with a good understanding of different modes of transportation, routes, and rates.

Ultimately, the role of the Freight Broker is to ensure that freight is successfully transported and delivered in a cost-effective and timely manner.

 

Responsibilities

• Negotiate shipping rates with clients and carriers
• Build long-term relationships with clients and carriers
• Coordinate and monitor all freight shipments
• Ensure compliance with shipping procedures and regulations
• Resolve any issues or complaints related to the shipments
• Stay up-to-date with the market conditions and freight rates
• Utilize freight software systems for tracking, booking and reporting
• Provide excellent customer service to clients
• Identify potential business opportunities and clients

 

Qualifications

• Proven work experience as a Freight Broker or similar role in logistics
• Understanding of market trends and metrics in logistics
• Excellent negotiation and customer service skills
• Proficiency in freight-related software and databases
• Ability to handle stressful situations and high volume
• High school diploma or equivalent; bachelor’s degree in Business, Logistics or related field preferred

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Freight Broker
• Work Environment: This role typically works in an office environment but may also have to travel occasionally to visit clients or attend industry events.
• Reporting Structure: Reports to the Logistics Manager or Director of Logistics.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $75,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Freight Broker Do?

Freight Brokers operate within the logistics industry and serve as intermediaries between shippers and carriers.

Their role is crucial in ensuring the efficient transportation of goods across various regions.

They are responsible for negotiating freight rates with shipping companies and then quoting these rates to businesses looking to transport their goods.

Freight Brokers work to ensure both parties’ requirements are met, the shipper gets their goods transported effectively, and the carrier gets a fair fee for their service.

Freight Brokers also handle the logistics of the shipping process, including scheduling pick-ups and deliveries, tracking shipments, and resolving any issues that may arise during transportation.

They should have a deep understanding of the shipping industry and regulations to ensure compliance and smooth operations.

They often use freight broker software to manage and track all transactions, and maintain communication with all parties involved.

They also work closely with the clients to understand their specific needs and requirements and offer solutions accordingly.

Freight Brokers need to have strong negotiation, communication and problem-solving skills, as they are often required to find quick solutions to potential issues such as delays or damages.

They play a vital role in the supply chain, ensuring goods reach their destinations on time and in good condition.

 

Freight Broker Qualifications and Skills

A proficient freight broker should possess a combination of industry knowledge, technical and soft skills, such as:

• Negotiation skills to effectively broker deals between shippers and carriers and secure competitive freight rates.
• Strong understanding of the freight industry, including knowledge of shipping routes, carrier rates, and industry regulations.
• Superior organizational skills to manage multiple shipments, keep track of freight, and ensure on-time deliveries.
• Excellent communication skills to coordinate between shippers, carriers, and clients, and to resolve any disputes or issues that may arise.
• Problem-solving skills to address any logistical challenges that may occur during the shipping process.
• Customer service skills to build and maintain strong relationships with shippers, carriers, and clients.
• Technical skills to use freight brokerage software and other industry-specific tools.
• Attention to detail in order to accurately manage documentation, contracts, and billing information.

 

Freight Broker Experience Requirements

Entry-level freight brokers are often required to have a minimum of 1 to 2 years of experience in the logistics or transportation industry.

This experience can be gained through internships or part-time roles in logistics companies, shipping departments, or transportation firms.

Additionally, experience in customer service or sales can be beneficial as the role involves a lot of communication with clients and carriers.

Familiarity with freight software, such as transportation management systems (TMS), can also be advantageous.

Candidates with more than 3 years of experience in the field often have a deeper understanding of the logistics industry, including transportation laws and regulations, negotiation techniques, and contract management.

They are likely to have developed strong relationships with carriers and shippers which can be crucial in the freight brokerage business.

Those with more than 5 years of experience in the freight brokerage industry may have acquired leadership skills and could be ready to take on managerial roles.

They may have experience training and supervising new brokers, managing large accounts, and strategizing for business development.

Besides practical experience, becoming a licensed freight broker also requires passing the Federal Motor Carrier Safety Administration (FMCSA) broker exam, for which industry experience can be beneficial.

 

Freight Broker Education and Training Requirements

Freight Brokers typically require a high school diploma or GED as a minimum educational qualification.

However, many employers prefer candidates with a bachelor’s degree in logistics, business, supply chain management, or a related field.

Knowledge in areas such as transportation, warehousing, international commerce, and customs regulations is advantageous for this role.

Apart from formal education, aspiring Freight Brokers also need to obtain a license from the Federal Motor Carrier Safety Administration (FMCSA).

To acquire this license, candidates are required to submit an application, pay a fee, and maintain a surety bond.

In addition to these, Freight Brokers often have strong background in sales, negotiation, and customer service, with excellent communication and problem-solving skills.

While not mandatory, some Freight Brokers may choose to pursue certifications like the Certified Transportation Broker (CTB) offered by the Transportation Intermediaries Association, to enhance their credibility and demonstrate their proficiency in the industry.

Continued professional development and staying up-to-date with industry trends and regulations is also essential for success in this role.

 

Freight Broker Salary Expectations

A Freight Broker can expect to make an average of $44,066 (USD) per year.

However, the salary can vary depending on the experience, the size of the brokerage firm, and the geographical location.

 

Freight Broker Job Description FAQs

What skills does a Freight Broker need?

A Freight Broker should have excellent negotiation skills to secure the best transportation rates.

They should also possess strong communication and interpersonal skills for interacting with shippers and carriers.

An understanding of logistics and supply chain management, as well as problem-solving and organizational abilities, are crucial.

Knowledge of relevant software and technology can also be beneficial.

 

Do Freight Brokers need a degree?

Freight Brokers do not necessarily require a degree, though a background in business, logistics, or supply chain management can be advantageous.

They must, however, obtain a license from the Federal Motor Carrier Safety Administration (FMCSA).

The licensing process includes acquiring a freight broker bond and submitting an application with the FMCSA.

 

What should you look for in a Freight Broker resume?

When reviewing a Freight Broker’s resume, look for experience in the logistics or transportation industry.

They should have a proven track record of negotiating shipping rates, coordinating shipments, and resolving any shipping issues.

Knowledge of federal transportation regulations is also essential.

Other valuable skills include customer service, problem-solving, and the ability to use logistics software.

 

What qualities make a good Freight Broker?

A good Freight Broker is proactive, resourceful, and able to make quick decisions under pressure.

They must be excellent communicators, comfortable negotiating and building relationships with shippers and carriers.

Attention to detail is vital to ensure all shipment details are correct, and a high level of organization is necessary to manage multiple shipments simultaneously.

A commitment to customer service and problem-solving is also important.

 

How challenging is it to become a licensed Freight Broker?

Becoming a licensed Freight Broker can be a complex process.

It requires successfully completing the licensing process with the FMCSA, which includes obtaining a freight broker bond and passing a background check.

Candidates must also gain a thorough understanding of the freight industry, shipping regulations, and contract negotiations.

This often involves gaining experience in the logistics or transportation industry, potentially through entry-level roles.

 

Conclusion

So, there you have it.

Today, we’ve lifted the lid on what it really means to be a freight broker.

And guess what?

It’s not just about coordinating shipments.

It’s about engineering the logistics of the future, one shipment at a time.

With our go-to freight broker job description template and real-world examples, you’re ready to take the leap.

But why pause here?

Dig deeper with our job description generator. It’s your next port of call for creating razor-sharp job listings or refining your resume to perfection.

Remember:

Every shipment is a part of the larger logistics puzzle.

Let’s build that future. Together.

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