Group Benefits Coordinator Job Description [Updated for 2025]

In the age of comprehensive health and wellness benefits, the role of a Group Benefits Coordinator has never been more essential.

As businesses strive to attract and retain top talent, the demand for skilled individuals who can manage and optimize employee benefit programs continues to grow.

But what does a Group Benefits Coordinator really do?

Whether you are:

• A job seeker looking to understand the intricacies of this role,
• A hiring manager outlining the perfect candidate,
• Or merely fascinated by the world of group benefits coordination,

You’re in the right place.

Today, we present a customizable Group Benefits Coordinator job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Group Benefits Coordinator Duties and Responsibilities

Group Benefits Coordinators are responsible for managing and administering employee benefits programs within an organization.

Their role is pivotal in ensuring that all the benefits related processes run smoothly and that employees are well informed about their benefits.

Their duties and responsibilities include:

• Administering employee benefits programs such as retirement plans, medical plans, dental plans, life insurance plans, disability programs, and others
• Coordinating and communicating with insurance companies, benefits providers, and employees to address queries and resolve issues
• Ensuring compliance with federal and state regulations governing benefits provision
• Providing information to employees about their benefits packages and helping them understand the specifics of their plans
• Processing benefits enrollment, changes, and terminations in a timely manner
• Maintaining accurate and up-to-date benefits records
• Working closely with HR and payroll departments to ensure accurate benefits deductions
• Conducting benefits orientations and other benefits training sessions for staff
• Assisting with the annual benefits renewal process and open enrollment period
• Preparing detailed reports related to benefits utilization, costs, and other metrics

 

Group Benefits Coordinator Job Description Template

Job Brief

We are in search of a meticulous and organized Group Benefits Coordinator to administer and manage employee benefits programs within our organization.

The ideal candidate will be experienced in handling a wide range of employee benefits, including life, health, disability, and accident insurance, retirement plans, leaves of absence, and more.

The Group Benefits Coordinator will be responsible for the day-to-day operations of group benefits programs, ensuring that programs adhere to current regulations and that employees understand their benefits.

 

Responsibilities

• Manage the day-to-day administration of group benefits programs.
• Process employee enrollments and terminations.
• Answer employee queries about benefits eligibility and procedures.
• Resolve employee complaints related to health and benefits plans.
• Ensure accurate maintenance of employee benefits files and update records as necessary.
• Participate in benefits plan renewal processes.
• Assist in conducting employee benefits seminars.
• Prepare and distribute detailed reports on benefits, including participation and utilization rates.
• Ensure compliance with federal, state, and local legal requirements.
• Maintain knowledge of current industry trends and changes to ensure company compliance and competitiveness.

 

Qualifications

• Proven experience as a Group Benefits Coordinator or similar role in HR.
• Knowledge of various types of insurance plans (health, life, disability etc).
• Ability to use HR software and databases efficiently.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Attention to detail and problem-solving ability.
• BSc degree in Human Resources or a related field.
• Professional certification in Benefits Administration is a plus.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Group Benefits Coordinator
• Work Environment: Office setting. Some travel may be required for attending benefits-related meetings or trainings.
• Reporting Structure: Reports to the Human Resources Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Group Benefits Coordinator Do?

Group Benefits Coordinators typically work for companies across various industries, dealing primarily with employee benefits programs.

Their primary role is managing and coordinating the group benefits programs such as health insurance, retirement plans, and other employee incentives.

This might involve liaising with insurance providers, processing claims and ensuring the appropriate deductions are made from employees’ pay.

They also work closely with the human resources department to ensure new employees are enrolled in benefit programs, and that departing employees’ benefits are terminated appropriately.

Group Benefits Coordinators may also be responsible for conducting informational sessions or workshops to educate employees about their benefits, as well as address any queries or concerns from employees regarding their benefit packages.

Furthermore, they keep up-to-date with any legal changes that may affect the benefits program, ensuring the company remains compliant with any regulations.

Their role involves a significant amount of administrative work, including maintaining records, preparing reports and handling sensitive personal data.

 

Group Benefits Coordinator Qualifications and Skills

A Group Benefits Coordinator should possess a certain set of skills and qualifications that align with this specific role, including:

• Excellent organizational skills to effectively manage multiple tasks, deadlines, and priorities.
• Good understanding of group benefits concepts and the ability to apply this knowledge in a practical manner.
• Strong communication skills to explain complex benefits information in a clear and simple manner to employees and stakeholders.
• High attention to detail for ensuring the accuracy of benefits data and compliance with regulations.
• Interpersonal skills to build relationships with employees, benefits providers, and other stakeholders.
• Experience with benefits administration software to efficiently manage benefits processes and data.
• Problem-solving skills to identify and resolve issues related to benefits administration.
• Customer service skills to assist employees with their benefits questions, issues, and needs.

 

Group Benefits Coordinator Experience Requirements

A Group Benefits Coordinator often starts with entry-level roles in human resources, insurance, or a similar field.

These professionals may have 1 to 2 years of experience, often through an internship or a part-time position within a benefits administration or human resources department.

Candidates with more than 2 years of experience often develop their understanding of benefit plans, insurance policies, and related legislation in roles such as Benefits Specialist or Human Resources Assistant.

Experience in these roles can provide a solid foundation for understanding the coordination of group benefits.

Candidates with more than 5 years of experience may have experience overseeing benefit programs and working directly with insurance providers, employees, and company management.

At this level, they often have a significant amount of experience in benefits administration, including plan design, employee education, and compliance.

Those with more than 7 years of experience may have advanced their skills and understanding of benefits coordination to a strategic level, and could be ready for a managerial position within a company’s benefits department.

This could include roles such as Benefits Manager or Director of Benefits, where they would oversee a team and manage the entire group benefits strategy for a company.

 

Group Benefits Coordinator Education and Training Requirements

Group Benefits Coordinators typically have a bachelor’s degree in business administration, human resources, finance, or a related field.

They need to have a solid understanding of employee benefits programs and laws, such as the Employee Retirement Income Security Act (ERISA), Affordable Care Act (ACA), and other relevant regulations.

Some positions may require Group Benefits Coordinators to have prior experience in human resources or benefits administration.

Advanced roles or positions in larger organizations may require individuals to have a Certified Employee Benefit Specialist (CEBS) designation or a master’s degree in human resources or a related field.

Continuing education through workshops, seminars, and courses is also recommended to stay current with the ever-changing benefits landscape.

In addition to formal education, they should possess excellent communication, problem-solving, and organizational skills, as they will be interacting with employees, vendors, and sometimes, government officials.

Furthermore, they should be proficient in benefits administration software and other relevant computer applications.

 

Group Benefits Coordinator Salary Expectations

A Group Benefits Coordinator earns an average salary of $49,462 (USD) per year.

However, the actual salary may vary depending on the individual’s experience, qualifications, the size of the company, and the geographical location.

 

Group Benefits Coordinator Job Description FAQs

What skills does a Group Benefits Coordinator need?

Group Benefits Coordinators should have excellent communication and interpersonal skills as they are required to interact with a variety of stakeholders including employees, insurance providers, and management.

They should have strong organizational skills to manage and track benefits data.

They should also have a good understanding of health insurance laws, regulations, and benefits packages, along with a proficiency in computer systems and software used for record-keeping and benefits management.

 

Do Group Benefits Coordinators need a degree?

While not always required, many employers prefer Group Benefits Coordinators to have a bachelor’s degree in human resources, business administration, or a related field.

However, experience in benefits administration or human resources may be considered in lieu of formal education.

Some employers may also prefer candidates with professional certifications in benefits or human resources.

 

What should you look for in a Group Benefits Coordinator resume?

When reviewing a resume for a Group Benefits Coordinator, look for experience in benefits administration or human resources.

Knowledge of applicable laws and regulations is also important.

Skills in benefits software, data analysis, and project management can be beneficial.

Additionally, any professional certifications in benefits or human resources should be noted.

 

What qualities make a good Group Benefits Coordinator?

A good Group Benefits Coordinator is highly organized, detail-oriented, and able to manage multiple tasks at once.

They should have strong communication skills and be able to explain complex benefits information in a way that’s easy for employees to understand.

They also need to be discreet and trustworthy as they often handle confidential employee information.

 

Is it difficult to hire a Group Benefits Coordinator?

Hiring a Group Benefits Coordinator can be challenging if you are looking for someone with a specific skill set or a considerable amount of experience.

This role requires a deep understanding of benefits packages and regulations, and individuals with this knowledge may be in high demand.

However, with a competitive salary and benefits package, you can attract top candidates for the role.

 

Conclusion

There you have it.

Today, we have unveiled the intricate details of being a Group Benefits Coordinator.

And guess what?

It’s not just about handling insurance.

It’s about designing the backbone of employee security, one benefit package at a time.

With our go-to Group Benefits Coordinator job description template and real-world examples, you’re ready to take the plunge.

But why end the journey here?

Explore more with our job description generator. It’s your essential tool for chiseling perfect job listings or sharpening your resume to brilliance.

Remember:

Every benefit package is a part of the broader employee welfare.

Let’s design that security. Together.

How to Become a Group Benefits Coordinator (Complete Guide)

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