Hair Salon Manager Job Description [Updated for 2025]

In the beauty industry, the role of hair salon managers has never been more crucial.

As beauty trends evolve, the need for skilled professionals who can manage, nurture, and elevate our hair care services is vital.

But let’s delve deeper: What’s truly expected from a hair salon manager?

Whether you are:

• A job seeker attempting to understand the scope of this role,
• A hiring manager crafting the perfect profile for your ideal candidate,
• Or simply fascinated by the operations behind a successful hair salon,

You’re in the right place.

Today, we present a customizable hair salon manager job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Hair Salon Manager Duties and Responsibilities

Hair Salon Managers are responsible for overseeing the operations of a hair salon.

They ensure that the salon is running smoothly, that customers are satisfied, and that the salon is profitable.

Their duties extend beyond hair styling to include managerial and administrative tasks.

As Hair Salon Managers, they have the following duties and responsibilities:

• Supervise and coordinate the activities of hair stylists and other salon staff
• Recruit, train, and develop staff members
• Ensure the salon’s services meet client expectations and the salon’s standards
• Resolve any issues or disputes between staff or with clients
• Manage the salon’s finances, including budgeting, financial planning, and setting prices for services
• Establish and implement salon policies and procedures
• Order salon supplies and equipment and manage inventory
• Ensure that the salon adheres to health and safety regulations
• Monitor salon appearance and cleanliness
• Develop marketing strategies to attract new clients and retain existing ones
• Process payments and handle customer complaints when necessary
• Plan and organize salon events and promotions

 

Hair Salon Manager Job Description Template

Job Brief

We are seeking a dedicated and experienced Hair Salon Manager to oversee all operations of our bustling salon.

The Hair Salon Manager’s responsibilities include, but are not limited to, coordinating staff schedules, managing salon inventory, maintaining cleanliness, ensuring high levels of customer service, and driving sales to reach targets.

Our ideal candidate is a seasoned professional with a background in hairdressing or cosmetology, and has a proven track record of successful salon management.

 

Responsibilities

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Arrange for regular maintenance services for all salon equipment
• Manage salon’s budget, maintain expense records, and strive to optimize expenses
• Ensure all hairstylists adhere to the salon’s safety and hygiene standards
• Monitor stock levels and order supplies when necessary
• Resolve customer complaints and ensure client satisfaction
• Organize promotional events to increase clientele and elevate the salon’s reputation
• Recruit, mentor and train new staff to uphold quality standards

 

Qualifications

• Proven experience as a Salon Manager or similar role in hospitality
• Knowledge of hair/beauty salon operations, including cosmetology techniques, health/safety rules, and retail management
• Ability to handle customers’ requests and complaints with grace
• Outstanding leadership skills with a hands-on, lead by example work style
• Experience in a sales or customer service-oriented role
• Diploma in Cosmetology, Hairdressing, or relevant field may be required
• Additional certification in Beauty Therapy or Cosmetology is a plus

 

Benefits

• Competitive Salary
• Health and Dental Insurance
• Retirement Plan
• Paid Time Off
• Professional Development Opportunities
• Employee Discounts

 

Additional Information

• Job Title: Hair Salon Manager
• Work Environment: Fast-paced, high energy salon environment
• Reporting Structure: Reports directly to the Salon Owner or Regional Manager
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $40,000 minimum to $60,000 maximum
• Location: [City, State] (specify the location)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Hair Salon Manager Do?

Hair Salon Managers are responsible for overseeing the daily operations of a hair salon, ensuring that everything runs smoothly and efficiently.

They hire, train, and supervise staff, which includes hair stylists, assistants, receptionists, and cleaning staff.

This involves scheduling shifts, handling employee concerns or disputes, and ensuring that all services are carried out to the salon’s standard.

In addition to employee management, Hair Salon Managers also handle administrative tasks such as managing inventory, ordering supplies, and maintaining the salon’s budget.

They might also be responsible for marketing and promotional activities, such as planning events or specials, managing the salon’s social media presence, or creating advertisements.

Hair Salon Managers also interact with clients, handling any complaints or concerns and ensuring that each customer has a positive experience at the salon.

They also ensure that the salon maintains a high standard of cleanliness and compliance with health and safety regulations.

They may also work directly with clients, providing hair styling, cutting, and coloring services.

This allows them to lead by example and maintain a strong understanding of the salon’s services and quality standards.

Finally, Hair Salon Managers are responsible for keeping up with the latest trends and developments in the hair industry, ensuring that the salon stays current and competitive.

This might involve attending industry events, training sessions, or seminars, or conducting regular research.

 

Hair Salon Manager Qualifications and Skills

A successful Hair Salon Manager should possess the following qualifications and skills to ensure the smooth operation of the salon:

• Strong leadership and management skills to oversee and coordinate staff, ensuring they provide top-notch services to clients.
• Excellent customer service skills to handle client complaints or dissatisfaction professionally, while promoting a positive image of the salon.
• Knowledge and understanding of various hair care products and treatments to advise clients and staff effectively.
• Business acumen and understanding of basic accounting to manage the salon’s budget, pricing and promotions.
• Marketing and public relations skills to attract new clients, retain existing ones and promote the salon’s services.
• Organizational skills for scheduling appointments, managing staff schedules and maintaining salon cleanliness.
• Interpersonal and communication skills to build strong relationships with clients and staff, and to communicate effectively with suppliers, business partners, and regulatory bodies.
• Problem-solving skills to handle unexpected situations like staff shortage, equipment failure, and scheduling conflicts.
• Knowledge of health and safety regulations to ensure compliance within the salon.

 

Hair Salon Manager Experience Requirements

Hair Salon Managers usually require a considerable amount of practical experience in the beauty industry, often starting as licensed cosmetologists or hair stylists.

To start, candidates should have completed cosmetology school, earning their license after successfully passing a state-regulated exam.

This education provides them with a strong foundation in hair care, color theory, safety regulations, and customer service.

Typically, candidates aiming for this role should have 3-5 years of experience in a salon environment.

This experience enables them to understand the nuances of the salon business, such as scheduling appointments, handling customer complaints, and managing inventory.

Hair Salon Managers should have some experience in a leadership or supervisory role as well.

This is essential as they will be overseeing the work of other stylists, resolving conflicts, and ensuring the salon meets revenue and customer satisfaction targets.

Furthermore, some salons may require their managers to have experience with sales and marketing, as they will be responsible for promoting the salon’s services and products.

This could be gained through previous roles such as Sales Representative or Marketing Coordinator in a salon or beauty-related business.

As the role often requires administrative tasks like payroll and budgeting, experience in salon management software and basic financial management is also often preferred.

 

Hair Salon Manager Education and Training Requirements

Hair Salon Managers typically have a high school diploma or equivalent education.

However, a degree in business management or a similar field can be advantageous for those looking to take on a managerial role in a hair salon.

In most cases, Hair Salon Managers are experienced hairdressers or cosmetologists who have pursued additional training in salon management.

They would have completed a program in a state-licensed barber or cosmetology school which provides training in both theoretical and practical aspects of hairdressing and cosmetology.

Obtaining a work license is mandatory in most states.

The licensing criteria usually require the individual to be 16 or older, have completed high school or equivalent education, and have graduated from a state-licensed barber or cosmetology school.

In addition to these fundamental requirements, many Hair Salon Managers choose to further their knowledge and skills by pursuing advanced courses in salon management and customer service.

These courses may cover topics such as leadership, financial management, marketing, health and safety regulations, human resources, and more.

Voluntary certifications, such as the Certified Salon Manager credential from the Professional Beauty Association, can also enhance a Hair Salon Manager’s qualifications and demonstrate their commitment to professional development.

Overall, a Hair Salon Manager needs a combination of hairstyling expertise, business acumen, and customer service skills to excel in their role.

 

Hair Salon Manager Salary Expectations

A Hair Salon Manager can expect an average salary of $40,547 (USD) per year.

However, the actual earnings can vary depending on factors such as years of experience, the size and location of the salon, and the volume of business.

 

Hair Salon Manager Job Description FAQs

What skills does a Hair Salon Manager need?

Hair Salon Managers need a combination of technical and managerial skills.

They should be proficient in a variety of hair treatments and styles, and have a thorough understanding of haircare products.

On the managerial side, they should be able to handle scheduling, inventory management, and staff training.

Strong interpersonal skills are also important for building relationships with clients and staff.

 

Do Hair Salon Managers need a degree?

While a degree is not typically required, a diploma or certification in cosmetology is often necessary.

Some states also require Hair Salon Managers to be licensed cosmetologists.

To manage a salon, it’s beneficial to have experience in the industry and some understanding of business operations, which can be obtained through management or business courses.

 

What should you look for in a Hair Salon Manager resume?

When evaluating a resume for a Hair Salon Manager, look for relevant experience in salon management and the beauty industry.

The resume should highlight skills such as staff management, customer service, and inventory control.

Any certifications or qualifications related to cosmetology should also be clearly indicated.

 

What qualities make a good Hair Salon Manager?

A good Hair Salon Manager is attentive to detail, has strong leadership qualities, and excels in customer service.

They should also be highly organized and capable of multitasking to manage various aspects of the salon simultaneously.

Creativity is another important quality, as Hair Salon Managers need to stay up-to-date with the latest beauty trends and styles.

 

Is it difficult to hire a Hair Salon Manager?

Hiring a Hair Salon Manager can be challenging due to the specific combination of skills and experience required.

The candidate needs to have a strong background in cosmetology, experience in managing a team, and a good understanding of business operations.

It’s important to offer competitive salaries and benefits, and create a positive work environment to attract top talent.

 

Conclusion

And there you have it.

Today, we’ve unveiled the reality of being a hair salon manager.

And guess what?

It’s not just about cutting and styling hair.

It’s about shaping the face of the beauty industry, one hairstyle at a time.

With our go-to hair salon manager job description template and real-world examples, you’re all set to take the plunge.

But why stop there?

Delve further with our job description generator. It’s your next step towards precision-crafted job postings or refining your CV to perfection.

Remember:

Every hairstyle is part of a larger style statement.

Let’s create that future. Together.

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