Healthcare Volunteer Coordinator Job Description [Updated for 2025]

In the evolving landscape of healthcare, the role of the Healthcare Volunteer Coordinator has become increasingly significant.

As healthcare services progress, the demand for skilled individuals who can manage, direct, and inspire our healthcare volunteers amplifies.

But let’s delve into the specifics: What’s truly expected from a Healthcare Volunteer Coordinator?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager defining the ideal candidate,
• Or simply intrigued by the dynamics of volunteer coordination in healthcare,

You’re in the right place.

Today, we present a customizable Healthcare Volunteer Coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s delve right into it.

Healthcare Volunteer Coordinator Duties and Responsibilities

Healthcare Volunteer Coordinators play a crucial role in healthcare settings by managing volunteers who contribute their time and skills to help patients and healthcare professionals.

They are responsible for all aspects of volunteer program management including recruitment, training, placement, and retention.

The duties and responsibilities of a Healthcare Volunteer Coordinator include:

• Recruiting, screening, and interviewing potential volunteers
• Coordinating and conducting volunteer orientation and training programs
• Matching volunteers to roles that suit their skills and interests
• Maintaining accurate records of volunteer information and assignments
• Developing volunteer policies and procedures
• Ensuring the well-being of volunteers during their service
• Organizing volunteer recognition programs to show appreciation for their contributions
• Collaborating with healthcare staff to identify areas in need of volunteer assistance
• Handling complaints, issues, and conflicts related to volunteers
• Monitoring and evaluating volunteer performance and providing feedback
• Organizing volunteer schedules and coordinating placement within the healthcare facility

 

Healthcare Volunteer Coordinator Job Description Template

Job Brief

We are looking for a dedicated and compassionate Healthcare Volunteer Coordinator to manage our team of volunteers.

Your duties will include coordinating the daily activities of our healthcare volunteers, assigning tasks, and ensuring all volunteer programs run smoothly.

You should have excellent organizational skills, experience in volunteer management, and a deep understanding of the healthcare industry.

Our ideal candidate will be able to effectively manage a diverse group of volunteers and ensure our programs’ goals align with the broader healthcare needs of the community we serve.

 

Responsibilities

• Recruit, train, and supervise healthcare volunteers
• Coordinate the daily activities of volunteers and assign tasks
• Develop and implement volunteer programs in alignment with the organization’s goals
• Maintain and update volunteer records
• Ensure volunteers are given appropriate training and support to carry out their duties
• Communicate effectively with volunteers and healthcare professionals
• Handle any volunteer issues or concerns in a timely and professional manner
• Organize volunteer recognition programs and special events
• Ensure all volunteer programs comply with healthcare regulations and standards

 

Qualifications

• Proven experience as a volunteer coordinator or similar role
• Experience working in a healthcare setting
• Outstanding communication and interpersonal skills
• Strong organizational and team management abilities
• Knowledge of healthcare procedures and regulations
• Ability to inspire and motivate volunteers
• Excellent problem-solving skills
• Bachelor’s degree in healthcare administration, social services, or relevant field

 

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Professional development opportunities
• Flexible work hours
• Opportunity to make a significant impact in the community

 

Additional Information

• Job Title: Healthcare Volunteer Coordinator
• Work Environment: Healthcare setting with occasional local travel for meetings and events.
• Reporting Structure: Reports to the Volunteer Program Manager or Director of Volunteer Services.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Healthcare Volunteer Coordinator Do?

A Healthcare Volunteer Coordinator works primarily in healthcare facilities like hospitals, clinics, and hospices.

They are responsible for organizing, coordinating, and managing volunteers who offer their services to the healthcare institution.

They recruit, train, and assign tasks to volunteers based on their skills and the needs of the healthcare facility.

This includes scheduling volunteers for shifts, explaining their responsibilities, and ensuring that they have the necessary resources to perform their duties effectively.

Healthcare Volunteer Coordinators also monitor the performance and attendance of volunteers, providing feedback and additional training if necessary.

They are often the first point of contact for volunteers and should be able to answer any questions or resolve any issues that may arise.

In addition, they may be responsible for volunteer recognition programs to motivate and retain volunteers, and ensure that they adhere to the policies and guidelines of the healthcare institution.

Furthermore, they work closely with other healthcare professionals to understand their departments’ needs and to ensure volunteers are contributing positively to the healthcare environment.

Lastly, they may also handle administrative tasks such as maintaining volunteer records, preparing reports on volunteer activities, and contributing to the development of the volunteer program’s goals and strategies.

 

Healthcare Volunteer Coordinator Qualifications and Skills

A proficient Healthcare Volunteer Coordinator should possess the following skills and qualifications:

• Experience in healthcare and volunteer management, displaying an understanding of the healthcare system and the role of volunteers within it.
• Strong leadership abilities to manage, motivate, and retain a diverse group of volunteers.
• Exceptional interpersonal skills to effectively communicate with volunteers, healthcare staff, patients and their families.
• Highly organized with the ability to coordinate and schedule volunteer services according to the needs of the healthcare facility.
• Recruitment skills to attract new volunteers, including interviewing skills and ability to match volunteers with suitable roles.
• Training and development skills, able to educate volunteers about their roles, healthcare regulations, and patient confidentiality requirements.
• Problem-solving skills to address issues that may arise between volunteers, staff, or patients and to find effective solutions.
• Empathy and compassion, understanding the challenges patients and their families may be facing and how volunteers can provide support.
• Excellent time management skills, able to prioritize tasks and manage multiple responsibilities simultaneously.
• Computer literacy, familiar with database and scheduling software to manage volunteer assignments and track their hours.

 

Healthcare Volunteer Coordinator Experience Requirements

A Healthcare Volunteer Coordinator should ideally have at least 2-3 years of experience in a healthcare setting, coordinating volunteers, or a combination of both.

This could be through full-time roles, part-time roles or internships in various healthcare facilities or non-profit organizations.

The candidate may have gained relevant experience in roles such as Volunteer Assistant, Program Coordinator, or Community Outreach Worker, which deal with volunteer management or community service.

Candidates with more than 5 years of experience often have advanced organizational and leadership skills, developed through managing large volunteer programs, coordinating volunteer schedules, or overseeing volunteer training and orientation.

Moreover, those with more than 7 years of experience likely have strategic planning experience, and they may have handled volunteer recruitment, retention strategies, and volunteer policy development.

These candidates may be ready for a managerial or team-leader position within the organization.

In addition, a background in healthcare is always beneficial, as it provides a solid understanding of the healthcare sector’s demands and challenges, and fosters effective communication with healthcare professionals and volunteers.

 

Healthcare Volunteer Coordinator Education and Training Requirements

Healthcare Volunteer Coordinators typically have a bachelor’s degree in healthcare management, public health, social work, or a related field.

They should possess knowledge of the healthcare industry and have strong organizational and leadership skills to manage volunteers effectively.

Experience working with volunteers or in a healthcare setting is often preferred.

Some positions may require Healthcare Volunteer Coordinators to have a professional certification, such as the Certified Administrator of Volunteer Services (CAVS) or similar credentials.

Additionally, knowledge of laws and ethical guidelines that pertain to patient privacy and confidentiality is essential for this role.

Healthcare Volunteer Coordinators also need to have excellent communication and interpersonal skills, as they will be working with diverse groups of people, including healthcare staff, patients, and volunteers.

Continuing education or professional development courses in volunteer management or healthcare administration can be beneficial for those seeking to advance in this career.

While not always required, a master’s degree in healthcare administration or a related field may be favored for higher-level positions.

 

Healthcare Volunteer Coordinator Salary Expectations

The average salary for a Healthcare Volunteer Coordinator is approximately $46,905 (USD) per year.

However, the actual salary can differ based on factors like experience, qualifications, the size of the organization, and the geographical location of the job.

 

Healthcare Volunteer Coordinator Job Description FAQs

What skills does a Healthcare Volunteer Coordinator need?

A Healthcare Volunteer Coordinator should possess excellent interpersonal and communication skills to effectively interact with volunteers and staff.

They should also have strong organizational and time management skills, as they are responsible for coordinating volunteers’ schedules and assignments.

Furthermore, they should have a basic understanding of the healthcare industry and a passion for volunteerism and community service.

 

Do Healthcare Volunteer Coordinators need a degree?

While a degree is not always required, many Healthcare Volunteer Coordinators have a bachelor’s degree in healthcare management, social work, or a related field.

However, some organizations value experience in volunteer management, program development, or healthcare settings over formal education.

 

What should you look for in a Healthcare Volunteer Coordinator resume?

When reviewing a Healthcare Volunteer Coordinator’s resume, look for a history of volunteer coordination or management experience.

Check for skills such as organization, communication, and multitasking, as these are crucial in this role.

Experience in the healthcare sector or familiarity with healthcare systems can also be a significant advantage.

 

What qualities make a good Healthcare Volunteer Coordinator?

A good Healthcare Volunteer Coordinator should be personable, compassionate, and supportive, as they are often interacting with volunteers who may be giving their time in challenging situations.

They should also be detail-oriented to effectively manage schedules and tasks.

Furthermore, they should have a strong commitment to their organization’s mission and the ability to inspire this same commitment in their volunteers.

 

Is it difficult to hire Healthcare Volunteer Coordinators?

Hiring a Healthcare Volunteer Coordinator can be challenging, as the role requires a unique mix of skills and experience in both healthcare and volunteer management.

Therefore, it’s important to have a clear job description and carefully consider both the hard and soft skills that your organization needs in this role.

Offering a competitive salary and benefits package, a supportive work environment, and opportunities for growth can also help attract high-quality candidates.

 

Conclusion

And there you have it.

Today, we’ve given you an in-depth look at what it means to be a Healthcare Volunteer Coordinator.

Surprised?

It’s not just about scheduling and paperwork.

It’s about orchestrating a network of compassionate individuals, one volunteer at a time.

With our comprehensive Healthcare Volunteer Coordinator job description template and practical examples, you’re ready to take the next step.

But why stop there?

Go beyond with our job description generator. It’s your ally in creating razor-sharp listings or polishing your resume to perfection.

Always remember:

Every volunteer coordinated is a part of a larger mission.

Let’s make a difference. Together.

How to Become a Healthcare Volunteer Coordinator (Complete Guide)

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