Hospice Volunteer Coordinator Job Description [Updated for 2025]

In the realm of palliative care, the role of a hospice volunteer coordinator has never been more crucial.

As society evolves, the need for compassionate individuals who can organize, guide and support our hospice volunteers grows stronger.

But let’s delve deeper: What’s truly expected from a hospice volunteer coordinator?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the intricate dynamics of hospice volunteer coordination,

You’ve come to the right place.

Today, we present a customizable hospice volunteer coordinator job description template, designed for effortless posting on job boards or career websites.

Let’s dive right into it.

Hospice Volunteer Coordinator Duties and Responsibilities

Hospice Volunteer Coordinators are responsible for recruiting, training, and overseeing volunteers in a hospice setting.

They ensure that volunteers are appropriately matched with patients to provide comfort and support in their final days.

The daily duties and responsibilities of a Hospice Volunteer Coordinator include:

• Recruit, interview, and select volunteers suited to the hospice environment
• Organize and provide comprehensive training for volunteers to prepare them for their roles
• Coordinate and schedule volunteer visits and assignments according to patients’ needs and preferences
• Maintain records of volunteer hours and tasks for administrative and billing purposes
• Provide ongoing support, feedback, and recognition to volunteers to maintain morale and retention
• Assess patient and family satisfaction with the volunteer program and implement changes as needed
• Facilitate communication between volunteers, hospice staff, and the families of patients
• Ensure compliance with all local, state, and federal regulations relating to hospice volunteering
• Plan and execute volunteer appreciation events and programs
• Collaborate with interdisciplinary team to ensure patient needs are met

 

Hospice Volunteer Coordinator Job Description Template

Job Brief

We are seeking a dedicated and compassionate Hospice Volunteer Coordinator to join our team.

In this role, you will be responsible for recruiting, training, and supervising a team of volunteers who provide invaluable support to our hospice patients and their families.

The Hospice Volunteer Coordinator’s main aim is to ensure the highest quality of life for patients during their final stages of life.

This will involve creating a supportive atmosphere for patients and their families, and coordinating with other healthcare professionals to ensure comprehensive care.

 

Responsibilities

• Recruit, train, and manage a team of hospice volunteers
• Coordinate with healthcare providers to ensure comprehensive patient care
• Develop and implement volunteer training programs
• Maintain volunteer records and schedules
• Assess patient and family needs and assign suitable volunteers
• Provide ongoing support and guidance to volunteers
• Ensure volunteers are providing high-quality care and support
• Organize and participate in volunteer recognition programs and special events
• Comply with local, state, and federal regulations pertaining to hospice care
• Maintain patient confidentiality at all times

 

Qualifications

• Proven work experience as a volunteer coordinator or similar role
• Knowledge of hospice care and volunteer management
• Excellent organizational and team coordination abilities
• Outstanding communication and interpersonal skills
• Ability to work with diverse volunteers and staff
• Proficient in MS Office and database management
• Degree in social work, psychology, counseling or a related field is preferred

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Hospice Volunteer Coordinator
• Work Environment: This role is primarily based in a hospice or healthcare setting, with some community outreach work.
• Reporting Structure: Reports to the Hospice Director or Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $40,000 minimum to $60,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Hospice Volunteer Coordinator Do?

A Hospice Volunteer Coordinator typically works for hospice care organizations or hospitals that have a hospice department.

Their main role involves managing and supervising volunteers who provide end-of-life care to patients.

They recruit, train, and schedule volunteers according to the needs of the organization and the patients.

They also work closely with medical professionals, patients, and families to ensure the volunteers are providing the appropriate level of support.

They often plan and facilitate meetings between the volunteers and the medical team to discuss patient care plans.

In addition to the management of volunteers, they may also conduct evaluations of the volunteer program to ensure it meets the organization’s goals and standards.

They also communicate with the volunteers regularly, providing feedback, recognizing their efforts, and addressing any issues or concerns.

Their role requires a high level of compassion, strong communication skills, and an understanding of the unique needs of hospice patients and their families.

 

Hospice Volunteer Coordinator Qualifications and Skills

A Hospice Volunteer Coordinator must possess a range of both soft and technical skills to manage volunteers and ensure a high level of care for patients, including:

• Excellent organizational skills to manage and coordinate the schedules of a diverse group of volunteers.
• Strong interpersonal skills to build and maintain relationships with volunteers, patients, and their families.
• Effective communication skills to clearly and compassionately convey information to volunteers, patients, and their families.
• Problem-solving skills to address any conflicts or issues that may arise among volunteers or in the course of providing patient care.
• Empathy and understanding to connect with patients and their families who are going through a challenging time.
• A good understanding of the principles of palliative care and the role of a hospice in providing end-of-life care.
• Administrative skills to manage records, compile reports, and ensure compliance with relevant laws and regulations.
• Training or experience in volunteer management, human resources, or a related field is typically required.
• Ability to provide support, feedback, and recognition to volunteers to maintain morale and encourage continued involvement.

 

Hospice Volunteer Coordinator Experience Requirements

A Hospice Volunteer Coordinator typically requires prior experience in healthcare, social work, or volunteer coordination.

This could be 1-2 years of entry-level experience in a hospice setting, where the candidate gains practical knowledge about hospice care and the specific needs of patients and their families.

In addition, a Hospice Volunteer Coordinator should ideally have a background in volunteer management, which can be achieved through positions such as Volunteer Assistant or Volunteer Coordinator in other organizations.

This experience helps them understand how to recruit, train, and manage volunteers effectively.

Those with more than 3 years of experience often develop their administrative and organizational skills, along with their understanding of the physical, emotional, and spiritual aspects of end-of-life care.

Candidates with more than 5 years of experience might be equipped with a considerable amount of leadership experience and could be ready for a senior or managerial position in hospice care coordination.

This could include roles like Hospice Program Manager or Director of Volunteer Services.

Aside from the job-specific experiences, it is also beneficial for Hospice Volunteer Coordinators to have gained experience in interpersonal communication, crisis management, and empathy, which are crucial skills in this field.

 

Hospice Volunteer Coordinator Education and Training Requirements

Hospice Volunteer Coordinators typically have a bachelor’s degree in a field related to health services, social work, or psychology.

They need to have a strong background in volunteer management and understand the principles of hospice care.

In addition to their degree, they should complete training in hospice and palliative care.

This can be achieved through a specialized certification program, such as the Certified Hospice and Palliative Care Administrator (CHPCA) certification.

Some positions may require Hospice Volunteer Coordinators to have a master’s degree in a related field, such as healthcare administration or nonprofit management.

Experience in volunteer coordination, particularly in a medical or palliative care setting, is also typically required.

Besides the formal education, they must also have exceptional organizational skills, high emotional intelligence, and the ability to manage a diverse team of volunteers.

Hospice Volunteer Coordinators are also encouraged to participate in ongoing professional development to stay current with trends in end-of-life care and volunteer management.

 

Hospice Volunteer Coordinator Salary Expectations

A Hospice Volunteer Coordinator can expect to earn an average salary of $48,000 (USD) per year.

The actual earnings can vary based on the individual’s experience, qualifications, the location of the hospice, and the funding available to the organization.

 

Hospice Volunteer Coordinator Job Description FAQs

What skills does a Hospice Volunteer Coordinator need?

A Hospice Volunteer Coordinator must possess strong leadership and organizational skills to manage volunteer teams effectively.

Good interpersonal and communication skills are also essential to build relationships and communicate effectively with volunteers, patients, and their families.

They should also be empathetic, compassionate, and patient to deal with end-of-life care situations.

 

Do Hospice Volunteer Coordinators need a degree?

While there are no specific degree requirements for this role, a bachelor’s degree in social work, psychology, nursing, or a related field can be beneficial.

Experience in volunteer coordination, hospice care, or healthcare can also be highly valuable.

Ultimately, employers tend to prioritize skills, compassion, and understanding of hospice care over formal qualifications.

 

What should you look for in a Hospice Volunteer Coordinator resume?

You should look for experience in volunteer management or coordination, preferably in a healthcare or hospice setting.

Skills like effective communication, leadership, organization, and empathy are important.

Any additional certifications or training related to hospice care, counseling, or volunteer management are also valuable.

 

What qualities make a good Hospice Volunteer Coordinator?

A good Hospice Volunteer Coordinator is compassionate, understanding, and patient, as they often work with people facing end-of-life scenarios.

They should be excellent communicators, capable of training and guiding volunteers while also interacting sensitively with patients and their families.

They must be well-organized to manage volunteer schedules, tasks, and responsibilities effectively.

 

Is it difficult to recruit Hospice Volunteer Coordinators?

Recruiting Hospice Volunteer Coordinators can be challenging due to the emotional nature of the work.

It requires finding individuals with the right mix of professional skills, personal characteristics, and the ability to work in end-of-life care situations.

Hence, it’s crucial to present a supportive work environment, emphasize the role’s rewarding nature, and provide adequate training and support systems.

 

Conclusion

There you have it.

Today, we’ve unveiled the true essence of being a Hospice Volunteer Coordinator.

And guess what?

It’s not just about organizing volunteers.

It’s about building a compassionate support network, one volunteer at a time.

With our ready-to-use Hospice Volunteer Coordinator job description template and real-world examples, you’re all set to make your mark.

But why stop there?

Dive deeper with our job description generator. It’s your next step to precisely tailor job listings or refine your resume to perfection.

Remember:

Every volunteer coordinated forms an integral part of a larger comfort network.

Let’s create that network. Together.

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