Hospitality Intern Job Description [Updated for 2025]

In the dynamic world of hospitality, the focus on hospitality interns has never been more significant.

As the industry evolves, the demand for aspiring professionals who can support, enhance, and maintain our hospitality services becomes more pressing.

But let’s delve deeper: What’s truly expected from a hospitality intern?

Whether you are:

• An ambitious individual trying to understand the core of this role,
• A hiring manager outlining the perfect intern,
• Or simply curious about the intricacies of hospitality,

You’ve come to the right place.

Today, we present a customizable hospitality intern job description template, tailored for straightforward posting on job boards or career sites.

Let’s get started.

Hospitality Intern Duties and Responsibilities

Hospitality Interns are responsible for learning and applying the skills and knowledge associated with the operations of hotels, restaurants, or other hospitality-related businesses.

They assist in various aspects of operations, including guest services, event planning, and administrative tasks.

The duties and responsibilities of a Hospitality Intern include:

• Greeting and serving guests in a professional, gracious manner
• Assisting with the planning and execution of events and functions
• Performing administrative tasks, such as handling bookings and maintaining guest records
• Assisting in maintaining high standards of cleanliness and sanitation in all guest areas
• Assisting in the management of food and beverage operations, including ordering supplies and helping with menu planning
• Observing and learning from experienced staff to acquire knowledge of hotel management and operations
• Assisting in marketing and promotional activities
• Communicating effectively with guests, staff, and supervisors
• Participating in training and development opportunities as required

 

Hospitality Intern Job Description Template

Job Brief

We are seeking a proactive and dedicated Hospitality Intern to join our team.

The role offers an opportunity to gain hands-on experience in the hospitality industry, assisting in day-to-day operations, customer service, event planning, and general administrative tasks.

The ideal candidate will have excellent communication skills, a keen eye for detail, and a passion for delivering exceptional customer service.

As an intern, you will be expected to learn about the industry and bring fresh and innovative ideas to improve our service offerings.

 

Responsibilities

• Assist with day-to-day operations of the business, including taking bookings, assisting guests, and managing reservations
• Participate in event planning and execution
• Provide exceptional customer service to guests and respond to their inquiries promptly
• Assist with administrative tasks such as data entry, filing, and record keeping
• Participate in training sessions and workshops to improve skills and knowledge
• Contribute ideas to improve service offerings and operational efficiency
• Assist in maintaining cleanliness and organization of the establishment
• Perform any other duties assigned by the supervisor

 

Qualifications

• Currently enrolled in a relevant degree program such as Hospitality, Business or Tourism
• Excellent communication and interpersonal skills
• Strong organizational skills with the ability to multitask
• Detail-oriented with a strong focus on quality
• Computer literacy and familiarity with reservation systems will be an advantage
• Passionate about customer service and the hospitality industry
• Willingness to learn and adapt to a fast-paced work environment

 

Benefits

• Opportunity to gain hands-on experience in the hospitality industry
• Training and learning opportunities
• Flexible work schedule
• Potential for job offer after successful internship
• Networking opportunities within the industry

 

Additional Information

• Job Title: Hospitality Intern
• Work Environment: This position operates in a professional hospitality environment. Weekend and holiday work may be required.
• Reporting Structure: Reports to the Hospitality Manager.
• Stipend: A monthly stipend will be provided.
• Location: [City, State] (specify the location)
• Employment Type: Internship
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and why you are interested in this internship to [email address or application portal].

 

What Does a Hospitality Intern Do?

A Hospitality Intern is typically a student or recent graduate who works in a temporary position within a hospitality-related company to gain hands-on experience and learn more about the industry.

They often work under the supervision of experienced professionals in various departments such as food and beverage, front office, guest services, housekeeping, and sales and marketing.

Their main responsibilities may include helping with everyday operations, handling administrative tasks, welcoming guests, and assisting with event planning and execution.

They may also be tasked with conducting market research, analyzing customer feedback, and coming up with suggestions for improvement.

In addition to learning the technical aspects, they get the opportunity to develop soft skills such as communication, teamwork, customer service, and problem-solving.

In some cases, Hospitality Interns may also have the chance to create and implement their own ideas and projects.

This not only gives them a deeper understanding of the business but also aids in their personal and professional development.

Their ultimate goal is to apply the theoretical knowledge gained from their studies to practical scenarios, learn the intricacies of the hospitality industry, and prepare for their future career.

 

Hospitality Intern Qualifications and Skills

A suitable hospitality intern should have the skills and qualifications that align with your job requirements, such as:

• Excellent interpersonal skills to interact with guests, clients, and team members effectively and professionally
• Strong customer service skills to ensure guest satisfaction and address complaints promptly
• Ability to manage time effectively to complete tasks within the given deadline
• Basic understanding of hospitality operations, such as food & beverage services, housekeeping, front office operations, etc.
• Strong communication skills to understand and respond to instructions, communicate with guests and interact with other team members effectively
• Problem-solving skills to handle challenges or unexpected situations that may arise during operations
• Ability to work in a team as most hospitality tasks require coordination with different departments
• Flexible and adaptable, willing to take on different roles and responsibilities as needed
• Eagerness to learn and apply new skills and concepts in a fast-paced environment

 

Hospitality Intern Experience Requirements

Hospitality Interns are typically students or recent graduates who are seeking hands-on experience in the hospitality industry.

As such, they may not have extensive professional experience in the field.

However, they should ideally possess experience in customer service roles, which could be obtained through part-time jobs or volunteer work.

Knowledge about the hospitality industry, obtained through academic coursework or personal interest, can also be beneficial.

Interns often learn directly on the job, so while prior experience is beneficial, it is not always necessary.

However, they are expected to have some familiarity with basic hospitality concepts and terminology.

Some intern positions may require specific experience or skills, such as knowledge of a second language, event planning experience, or familiarity with reservation systems.

Finally, hospitality interns should have a positive attitude, a willingness to learn, and a genuine interest in the hospitality industry.

These attributes, while not quantifiable as ‘experience,’ are critical for success in the role.

 

Hospitality Intern Education and Training Requirements

A Hospitality Intern is often a student or recent graduate pursuing a Bachelor’s or Associate’s degree in Hospitality Management, Tourism, or a related field.

They are expected to have a basic understanding of hospitality industry operations, including food and beverage services, hotel management, event planning, and customer service.

While educational requirements may vary according to the specific role and organization, most employers prefer candidates with formal education in a hospitality-related field.

Hands-on training, often gained through part-time jobs or previous internships in the hospitality industry, is highly beneficial.

Knowledge of a second language can be a strong asset in this field, as it can facilitate communication with a diverse range of guests.

Although not mandatory, certifications such as Certified Hospitality Professional (CHP) or Certified Guest Service Professional (CGSP) can enhance a candidate’s profile.

Most importantly, a successful Hospitality Intern should be passionate about delivering high-quality customer service and possess excellent interpersonal and communication skills.

Internships in the hospitality industry generally provide on-the-job training, helping interns to apply theoretical knowledge in a practical setting and understand the dynamics of the industry better.

 

Hospitality Intern Salary Expectations

The average wage for a Hospitality Intern is $13.60 (USD) per hour.

The actual earnings may vary based on the duration of the internship, the location, and the size of the company.

Some internships may also provide additional benefits such as accommodation and meal provisions, which should be considered as part of the overall compensation.

 

Hospitality Intern Job Description FAQs

What skills does a Hospitality Intern need?

Hospitality Interns should possess excellent customer service and communication skills as they will interact with guests on a daily basis.

They should also be organized and have a keen eye for detail, as they will be involved in various aspects of hotel operations.

Moreover, problem-solving and multitasking abilities are crucial as they will often need to manage multiple tasks at once.

 

Do Hospitality Interns need a degree?

Most Hospitality Interns are currently enrolled in a degree program related to hospitality, tourism, or hotel management.

However, some businesses may accept students studying business management or other related fields.

The key is that the intern should have a strong interest in the hospitality industry.

 

What should you look for in a Hospitality Intern resume?

A good Hospitality Intern resume should show a strong interest in the hospitality industry.

This can be demonstrated through relevant coursework, previous work or volunteer experiences in the hospitality field, and any skills related to hospitality such as customer service, organization, or communication.

Additionally, language skills and the ability to work in a team are also desirable.

 

What qualities make a good Hospitality Intern?

A good Hospitality Intern is enthusiastic about the hospitality industry and is eager to learn and gain hands-on experience.

They should be reliable, responsible, and able to handle a fast-paced and dynamic environment.

Good Hospitality Interns are also problem-solvers who can think on their feet and handle unexpected situations with grace and professionalism.

 

Is it difficult to hire Hospitality Interns?

Hiring Hospitality Interns can be challenging due to the seasonal nature of internships and the high turnover rate in the hospitality industry.

However, by offering a comprehensive internship program that provides valuable industry experience and opportunities for growth, businesses can attract motivated and dedicated interns.

 

Conclusion

And so, we’ve come to the end.

Today, we’ve provided an in-depth look into the dynamic world of hospitality internships.

Surprise, surprise…

It’s not just about serving guests.

It’s about creating unforgettable experiences, one interaction at a time.

Armed with our comprehensive hospitality intern job description template and real-life examples, you’re ready to take the leap.

But why stop there?

Take it a step further with our job description generator. It’s your ticket to crafting the perfect job listings or refining your resume to absolute brilliance.

Remember:

Every interaction contributes to the larger guest experience.

Let’s create those unforgettable moments. Together.

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