Hotel Laundry Supervisor Job Description [Updated for 2025]

In the bustling hospitality industry, the role of a Hotel Laundry Supervisor is indispensable.

As hotels continue to strive for excellence in customer satisfaction, the demand for meticulous supervisors who can manage, improve, and streamline the laundry operations is on the rise.

But let’s delve deeper: What’s truly expected from a Hotel Laundry Supervisor?

Whether you are:

• A job seeker trying to understand the nuances of this role,
• A hiring manager detailing the perfect candidate,
• Or simply curious about the inner workings of hotel laundry supervision,

You’ve come to the right place.

Today, we introduce a customizable Hotel Laundry Supervisor job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Hotel Laundry Supervisor Duties and Responsibilities

Hotel Laundry Supervisors oversee the operations of the hotel’s laundry department to ensure high-quality laundry service for guests.

They are responsible for the cleanliness, preparation, and distribution of linen, towels, and room supplies.

Here are some common duties and responsibilities of a Hotel Laundry Supervisor:

• Supervise laundry staff and organize work schedules to ensure a timely delivery of services
• Inspect quality of laundered items and ensure that the highest standards of cleanliness are maintained
• Monitor and maintain inventory of cleaning supplies and linen
• Train new staff in laundry processes and safety procedures
• Manage the repair and maintenance of laundry equipment
• Handle guest complaints and queries regarding laundry services
• Coordinate with housekeeping and other departments for smooth operation
• Ensure compliance with health and safety regulations within the laundry department
• Implement measures to minimize wastage of resources in the laundry department
• Prepare reports on laundry activities and expenses for the hotel management

 

Hotel Laundry Supervisor Job Description Template

Job Brief

We are looking for a detail-oriented and reliable Laundry Supervisor to oversee our hotel’s laundry operations.

The Laundry Supervisor’s responsibilities include supervising and training laundry staff, maintaining inventory of cleaning supplies, and ensuring the highest level of cleanliness and hygiene in accordance with hotel standards.

Our ideal candidate has a keen eye for detail, possesses excellent organizational skills, and is committed to providing our guests with exceptional service.

 

Responsibilities

• Supervise and coordinate activities of laundry staff to ensure maximum efficiency and productivity
• Inspect laundry and linens to ensure highest standards of cleanliness and quality
• Maintain inventory and control of all laundry supplies and equipment
• Train new employees in the laundry department
• Implement and maintain health and safety standards in the laundry department
• Handle guest concerns or complaints and provide appropriate solutions
• Coordinate with other departments to ensure smooth running of laundry operations
• Ensure compliance with all hotel policies and procedures

 

Qualifications

• Proven work experience as a Laundry Supervisor or similar role in a hotel
• Excellent knowledge of laundry operations and equipment
• Strong leadership and training skills
• Ability to work in a fast-paced, high-pressure environment
• High standards of cleanliness and hygiene
• Strong attention to detail
• Good communication and interpersonal skills
• High school diploma or equivalent

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Hotel Laundry Supervisor
• Work Environment: Hotel setting with shift work required. Some weekends and holidays may be required.
• Reporting Structure: Reports to the Hotel Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Location: [City, State] (specify the location)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Hotel Laundry Supervisor Do?

A Hotel Laundry Supervisor works within the hospitality industry, typically in hotels or resorts.

Their role is largely centered around ensuring the cleanliness and availability of linens and uniforms within the establishment.

They are responsible for overseeing the daily operations of the laundry department, which includes managing the laundering of all hotel linens such as sheets, towels, robes, and uniforms.

Their role also involves supervising laundry staff, ensuring they are properly trained and that their work meets the hotel’s cleanliness and hygiene standards.

The supervisor often schedules the shifts, assigns tasks, and monitors staff productivity.

In addition, a Hotel Laundry Supervisor has the responsibility of ensuring the proper maintenance of laundry equipment and troubleshooting any technical issues that may arise.

They also work closely with other hotel departments, coordinating linen deliveries and pickups, and addressing any special laundry requests from guests or staff.

Their ultimate goal is to ensure the hotel’s laundry operations run smoothly, to provide guests with a pleasant and hygienic experience during their stay.

 

Hotel Laundry Supervisor Qualifications and Skills

A proficient Hotel Laundry Supervisor should have the skills and qualifications that align with your job description, such as:

• Exceptional organizational skills for sorting, categorizing and managing large volumes of laundry.
• Technical knowledge of laundry machinery and the ability to troubleshoot any problems that may arise.
• Attention to detail to ensure all laundry is cleaned to the highest standard and to identify any damages or stains that need special attention.
• Good physical stamina to handle the manual labor involved in washing, drying, and folding laundry.
• Time-management skills to ensure that all laundry is cleaned, folded, and delivered in a timely manner.
• Strong communication and interpersonal skills to coordinate with hotel staff and manage a team of laundry workers.
• Knowledge of proper laundry handling and sanitation practices to ensure a high level of cleanliness and hygiene.
• Leadership skills to manage, guide, and motivate a team, ensuring maximum productivity and efficiency.
• Customer service skills to handle any complaints or requests from guests or hotel staff, ensuring satisfaction with the laundry service.

 

Hotel Laundry Supervisor Experience Requirements

Hotel Laundry Supervisors should ideally have several years of experience working in the housekeeping or laundry department of a hotel.

This is a role that usually requires at least 2 to 3 years of experience in a relevant field to have a proper understanding of the operations.

Entry-level candidates may start their career as a laundry attendant or housekeeping staff, where they can learn about the different types of fabrics, detergents, and laundering techniques.

They could also gain experience in managing inventory and maintaining the laundry equipment.

After gaining enough practical knowledge, they may advance to a supervisory role where they will be responsible for managing the laundry staff, ensuring all laundry services meet the hotel standards, and coordinating with other departments for smooth operations.

Candidates with more than 5 years of experience in the field may have developed leadership skills and are considered for managerial roles in the department.

They may have also completed relevant certifications or training programs that enhance their skill set and competency for this role.

Some hotels may prefer candidates with formal training in hospitality management or a related field, along with their hands-on experience.

 

Hotel Laundry Supervisor Education and Training Requirements

A Hotel Laundry Supervisor is typically expected to have at least a high school diploma or equivalent education.

Some prior experience in the hospitality industry or a similar role can be beneficial.

This may include experience in hotel housekeeping, laundry, or other related fields.

There are no specific degree requirements for this position, however, some employers may prefer candidates with an associate’s or bachelor’s degree in hospitality management, business management, or a related field.

A Hotel Laundry Supervisor should be well-versed in laundering techniques, fabric care, and operating laundry equipment.

They should also have knowledge of health and safety regulations related to laundry operations in a hotel.

While not typically required, certifications in laundry management or hotel operations could enhance a candidate’s prospects.

These programs offer training in areas such as laundry operations, equipment maintenance, fabric care, and health and safety regulations.

Furthermore, a Hotel Laundry Supervisor should possess leadership skills, and have a strong understanding of customer service and quality control.

These skills are often gained through experience and on-the-job training.

Continuing professional development through industry seminars or courses could also be beneficial in this role, as it shows a candidate’s dedication to their profession and staying up-to-date with industry standards and developments.

 

Hotel Laundry Supervisor Salary Expectations

A Hotel Laundry Supervisor can expect to earn an average salary of $34,500 (USD) per year.

However, this figure can fluctuate depending on factors such as experience, geographical location, and the size and reputation of the hotel.

 

Hotel Laundry Supervisor Job Description FAQs

What skills does a Hotel Laundry Supervisor need?

Hotel Laundry Supervisors should have effective organizational and leadership skills.

They need to possess good communication abilities to coordinate with housekeeping, front desk, and other departments.

They should also have a keen eye for detail to ensure all linens, towels, and uniforms are cleaned and maintained to the highest standard.

Familiarity with laundry equipment and chemicals, as well as a basic understanding of textile care, is also beneficial.

 

Do Hotel Laundry Supervisors need a degree?

A degree is not generally required for a Hotel Laundry Supervisor role.

However, having a high school diploma or its equivalent is usually a minimum requirement.

Some employers may prefer candidates with previous experience in a hotel laundry department or a similar setting.

On-the-job training is typically provided, but having a background in laundry services, housekeeping, or hospitality can be advantageous.

 

What should you look for in a Hotel Laundry Supervisor resume?

When reviewing a Hotel Laundry Supervisor resume, look for previous experience in laundry services or a similar field.

The candidate should demonstrate knowledge of laundry operations, including the use of industrial laundry equipment and cleaning chemicals.

Leadership experience is also important as the role involves managing a team.

It’s also beneficial if the candidate has experience working in a hotel or hospitality environment.

 

What qualities make a good Hotel Laundry Supervisor?

A good Hotel Laundry Supervisor is detail-oriented and possesses excellent organizational skills.

They should be able to manage a team effectively, ensuring all tasks are completed efficiently and to a high standard.

They should also have strong problem-solving skills to address any issues that may arise within the laundry department.

Finally, they should be able to communicate effectively with team members and other departments within the hotel.

 

What are the primary responsibilities of a Hotel Laundry Supervisor?

A Hotel Laundry Supervisor is primarily responsible for overseeing all laundry operations within a hotel.

This includes ensuring that all linens, towels, and uniforms are cleaned, pressed, and ready for use.

They manage a team of laundry attendants, ensuring all tasks are completed efficiently and effectively.

They also coordinate with other departments, schedule shifts, maintain inventory of cleaning supplies, and ensure all equipment is in good working condition.

They may also be involved in training new staff and implementing safety and cleanliness standards.

 

Conclusion

And there we have it.

Today, we’ve unraveled the intricacies involved in being a hotel laundry supervisor.

And guess what?

It’s not just about washing and folding linens.

It’s about ensuring the heart of hospitality, the fresh linens and impeccably clean textiles, never miss a beat.

With our tailored hotel laundry supervisor job description template and real-world examples, you’re ready to dive in.

But why stop there?

Dig deeper with our job description generator. It’s your next step to precision-crafted listings or polishing your resume to perfection.

Remember:

Every clean linen contributes to the bigger picture, the overall guest experience.

Let’s build that exceptional experience. Together.

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