Housekeeping Associate Job Description [Updated for 2025]

In the modern hospitality industry, the role of housekeeping associates is more vital than ever.

As the standards for cleanliness and hygiene continue to rise, the demand for skilled professionals who can maintain, enhance, and ensure the immaculate condition of our living spaces grows stronger.

But let’s dive deeper: What’s truly expected from a housekeeping associate?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the inner workings of housekeeping,

You’re in the right place.

Today, we present a customizable housekeeping associate job description template, designed for easy posting on job boards or career sites.

Let’s get started.

Housekeeping Associate Duties and Responsibilities

Housekeeping Associates play a crucial role in maintaining cleanliness, order, and hygiene in various settings such as hotels, hospitals, and corporate offices.

They are primarily responsible for ensuring the comfort and satisfaction of guests or employees through their diligent service.

The typical duties and responsibilities of a Housekeeping Associate include:

• Cleaning rooms, hallways, lobbies, restrooms, corridors, elevators, stairways, and other work areas
• Changing bed linen and making beds
• Replenishing bathroom supplies such as soap, toilet paper, and towels
• Emptying wastebaskets, and transporting waste to disposal areas
• Restocking room supplies such as drinking glasses, writing materials, and bathroom supplies
• Sweeping, scrubbing, and mopping floors using brooms, mops, and vacuum cleaners
• Dusting and polishing furniture and equipment
• Inspecting rooms for repairs or fixtures that are not working properly; report any issues to the maintenance team
• Adhere to safety, sanitation, and health standards
• Carrying out deep-cleaning tasks as required

 

Housekeeping Associate Job Description Template

Job Brief

We are searching for a dedicated and professional Housekeeping Associate to maintain the cleanliness and safety of our premises.

The Housekeeping Associate will be responsible for tasks such as cleaning rooms, restocking supplies, and ensuring a comfortable and tidy environment.

A successful candidate should be able to perform physical tasks, manage their time efficiently, and work well as part of a team.

They should take pride in providing a clean and safe environment for both staff and guests.

 

Responsibilities

• Clean and maintain guest rooms, public areas, and back of house areas
• Restock supplies in bathrooms, change linens, and remove trash
• Inspect rooms for repairs or fixtures that are not working properly and report any discrepancies to the Supervisor
• Ensure all assigned rooms are clean and tidy by the end of the shift
• Follow health and safety guidelines and regulations
• Respond to guest queries and complaints in a timely and efficient manner

 

Qualifications

• Previous experience in a similar role is advantageous
• Ability to work well under pressure and meet tight deadlines
• High level of attention-to-detail
• Excellent communication and organizational skills
• Ability to manage your time efficiently
• Ability to work both independently and as part of a team
• Physically able to push vacuum cleaner, reach, bend and stoop to perform cleaning tasks

 

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Training and development opportunities
• Uniform provided

 

Additional Information

• Job Title: Housekeeping Associate
• Work Environment: Variable settings including indoor/outdoor. Physical demands include lifting and carrying heavy items, standing and bending for extended periods.
• Reporting Structure: Reports to the Housekeeping Manager or Housekeeping Supervisor.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $20,000 minimum to $30,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Housekeeping Associate Do?

Housekeeping Associates are typically employed by hotels, resorts, or private households.

They can also work for companies providing cleaning services.

Their primary duty is to maintain cleanliness and orderliness in the areas assigned to them.

This can include cleaning rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and other work areas.

They are responsible for sweeping, scrubbing, mopping, and vacuuming floors, dusting furniture and fixtures, and washing windows, walls, ceilings, and woodwork.

Housekeeping Associates also take care of replacing linens, making beds, and replenishing supplies such as towels, soap, and toilet paper.

They may also be responsible for disposing of trash, cleaning and servicing machines and equipment used in cleaning, and notifying managers concerning the need for major repairs or additions to building operating systems.

Housekeeping Associates must ensure they adhere to the safety, hygiene, and cleanliness standards of their employer.

They must have the ability to work quickly, efficiently, and independently, while maintaining a high level of attention to detail.

 

Housekeeping Associate Qualifications and Skills

A Housekeeping Associate should possess a combination of practical skills, interpersonal skills, and a commitment to cleanliness and organization.

These can include:

• Strong attention to detail to ensure all cleaning tasks are performed to a high standard and any potential issues are noted and reported.
• Physical stamina and dexterity as the role often involves lifting heavy items, bending, kneeling and standing for extended periods of time.
• Time management skills to complete all assigned tasks within the designated time and prioritize work as necessary.
• Ability to use various types of cleaning equipment, products and tools efficiently and safely.
• Interpersonal and communication skills, as they may need to interact with guests, residents or clients and respond to their inquiries or requests.
• Customer service skills to ensure all interactions with guests, residents or clients are courteous and professional.
• Ability to work independently with minimal supervision, as well as part of a team to ensure all areas of the property are clean and tidy.
• Understanding of safety and sanitation regulations and guidelines.

 

Housekeeping Associate Experience Requirements

Housekeeping Associates typically start with minimum experience, often with tasks in their personal lives or through part-time roles in cleaning or janitorial services.

Some may have undergone basic training in housekeeping or hospitality services where they are taught about cleanliness standards and sanitation regulations.

Candidates with 1 to 2 years of experience may have worked in similar roles in hotels, hospitals, or residential homes.

They are expected to have practical knowledge in using cleaning equipment and solutions, handling laundry, and managing waste.

Those with 3 to 5 years of experience often possess advanced skills and might be proficient in more specialized tasks such as handling delicate fabrics, using industrial cleaning machinery, or maintaining high-traffic public areas.

Candidates with more than 5 years of experience usually have managerial or supervisory experience.

They are capable of managing a team of housekeeping staff, dealing with suppliers, and ensuring the overall cleanliness and sanitation standards are met in the establishment they are employed.

They might also have experience in training new housekeeping associates.

 

Housekeeping Associate Education and Training Requirements

Housekeeping Associates typically require a high school diploma or equivalent, as a minimum educational requirement.

The role mostly relies on on-the-job training, where they learn to perform tasks such as cleaning, laundry, and room preparation.

In some more specialized establishments like luxury hotels or hospitals, employers may require housekeeping associates to have a certificate or diploma in housekeeping or hospitality from a vocational school or community college.

While not always required, having knowledge of safety and sanitary standards, as well as customer service skills, can be advantageous in this role.

Moreover, some housekeeping associates may also choose to earn professional certifications from organizations such as the International Executive Housekeepers Association to enhance their skills and improve job prospects.

Experience in a related field or previous work in a similar role is often preferred by employers.

Finally, physical stamina and the ability to perform tasks efficiently and effectively are also significant requirements for a housekeeping associate.

 

Housekeeping Associate Salary Expectations

A Housekeeping Associate can expect to earn an average wage of $11.84 (USD) per hour.

However, this rate can fluctuate depending on factors such as the location, the size of the property they are maintaining, and the individual’s experience level.

 

Housekeeping Associate Job Description FAQs

What skills does a Housekeeping Associate need?

Housekeeping Associates should possess strong organizational skills, attention to detail, and the ability to work independently.

They need to have excellent time management skills to complete all assigned tasks in a timely manner.

They should also have good physical stamina as the job involves a lot of standing, bending, and lifting.

 

Do Housekeeping Associates need any specific qualifications?

Usually, a high school diploma or equivalent is preferred, but not always necessary.

Some establishments might require certification in hospitality or housekeeping.

Most important is on-the-job training which provides the necessary skills for this role.

 

What should you look for in a Housekeeping Associate resume?

Check for previous experience in housekeeping or cleaning roles.

Look for skills such as attention to detail, time management, and knowledge of cleaning products and techniques.

Certificates in hospitality or housekeeping can be a plus.

 

What qualities make a good Housekeeping Associate?

A good Housekeeping Associate is reliable, punctual, and has a strong work ethic.

They should be detail-oriented and take pride in providing a clean and tidy environment.

Good communication skills are also important, as they may need to interact with residents or guests.

 

Is it hard to hire Housekeeping Associates?

Hiring housekeeping associates can be challenging due to the physical nature of the job and the irregular hours that sometimes include weekends and holidays.

However, offering a competitive wage, a good working environment, and benefits can attract quality candidates.

 

Conclusion

And there you have it.

Today, we’ve uncovered the real essence of being a housekeeping associate.

Surprised?

It’s not just about cleaning rooms.

It’s about creating a welcoming atmosphere, one tidy space at a time.

With our user-friendly housekeeping associate job description template and authentic examples, you’re fully equipped to take the next step.

But why stop there?

Go beyond the surface with our job description generator. It’s your ultimate tool for crafting impeccable job listings or polishing your resume to perfection.

Remember:

Every speck of dust you remove contributes to the bigger picture.

Let’s create that inviting environment. Together.

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