Housekeeping Attendant Job Description [Updated for 2025]

In today’s fast-paced world, the importance of housekeeping attendants is more prominent than ever.
As our lifestyles evolve, there is a growing demand for meticulous individuals who can maintain, preserve, and enhance our living and working environments.
But let’s delve deeper: What’s truly expected from a housekeeping attendant?
Whether you are:
- A job seeker trying to understand the core of this role,
- A hiring manager drawing the profile of the ideal candidate,
- Or simply curious about the intricacies of housekeeping,
You’re in the right place.
Today, we present a customizable housekeeping attendant job description template, designed for easy posting on job boards or career sites.
Let’s dive right into it.
Housekeeping Attendant Duties and Responsibilities
Housekeeping Attendants play a crucial role in maintaining the cleanliness, sanitary conditions, and overall aesthetic appeal of establishments such as hotels, hospitals, and residential buildings.
Their primary responsibilities include managing regular cleaning routines and responding to emergency clean-ups, with duties including:
- Perform routine cleaning tasks such as dusting, vacuuming, and mopping
- Change bed linen and make beds
- Replenish supplies such as towels, toiletries, and other guest room amenities
- Clean and disinfect bathrooms, ensuring they are well-stocked with toiletries
- Handle laundry duties as needed, including washing, drying, and folding clothes and linens
- Inspect rooms and other areas for cleanliness and identify potential safety or maintenance issues
- Respond to guest requests and queries promptly and professionally
- Dispose of waste in a proper and sanitary manner
- Maintain inventory of cleaning supplies and equipment, and report any shortages or damages
- Adhere to health and safety procedures and regulations
Housekeeping Attendant Job Description Template
Job Brief
We are looking for a dedicated and professional Housekeeping Attendant to join our team.
The Housekeeping Attendant will be responsible for maintaining the cleanliness and general appearance of public areas and corridors of our company.
The ideal candidate should have a keen eye for detail, the ability to manage their time efficiently, and a commitment to meeting the standards of cleanliness and hygiene set by our organization.
Responsibilities
- Perform various cleaning duties in assigned areas according to established procedures
- Replace and replenish towels, linens, and amenities in rooms
- Perform deep cleaning tasks, as needed
- Dispose of trash and recyclables according to company policies and procedures
- Ensure that all rooms are cared for and inspected according to standards
- Notify superiors on any damages, deficits, and disturbances
- Deal with reasonable complaints/requests with professionalism and patience
- Maintain equipment in good condition
- Check stocking levels of all consumables and replace when appropriate
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices
Qualifications
- Proven experience as a cleaner or housekeeper
- Ability to work with little supervision and maintain a high level of performance
- Customer-oriented and friendly
- Working quickly without compromising quality
- Knowledge of English language
- High school degree
Benefits
- Health insurance
- Dental insurance
- Life insurance
- Retirement plan
- Paid time off
- Professional development opportunities
Additional Information
- Job Title: Housekeeping Attendant
- Work Environment: This position requires physical mobility, including the ability to push and pull heavy loads. Work may involve exposure to unusual elements, such as extreme temperatures, dirt, dust, and/or loud noises.
- Reporting Structure: Reports to the Housekeeping Supervisor or Housekeeping Manager.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $25,000 minimum to $40,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does a Housekeeping Attendant Do?
Housekeeping Attendants often work in hotels, resorts, or private residences.
They can also be found in hospitals and corporate establishments.
Their primary role is to maintain cleanliness and hygiene of rooms, corridors, and public areas.
This includes tasks like dusting, sweeping, vacuuming, mopping, and washing windows.
Housekeeping Attendants are also responsible for changing bed linens, emptying trash receptacles, and restocking bathroom supplies.
They might also handle minor maintenance tasks such as replacing light bulbs.
In hotels, they often play a key role in creating a pleasant and welcoming environment for guests.
This could involve arranging decorative elements in rooms, ensuring all appliances are in working order, and quickly addressing any complaints or requests from guests.
In a private residence, a Housekeeping Attendant might also assist with laundry, cooking, and childcare duties.
Their job requires them to adhere to health and safety standards, and they may also have to use various cleaning chemicals and equipment in the course of their work.
Their role is vital in maintaining an organized, clean, and comfortable environment.
Housekeeping Attendant Qualifications and Skills
A competent Housekeeping Attendant should have the skills and qualifications that align with the needs of the job, including:
- Understanding of cleaning techniques and safety procedures when using cleaning chemicals.
- Physical stamina and mobility including ability to reach, kneel and bend to clean different areas effectively.
- Organizational skills to efficiently manage time, prioritize tasks and maintain proper inventory of cleaning supplies.
- Attentive to detail to maintain high standards of cleanliness and to notice any maintenance or repair issues in the premises.
- Interpersonal and communication skills to interact politely with guests, handle their requests or complaints, and maintain a positive image of the organization.
- Problem-solving skills to handle any unexpected issues, such as last-minute guest requests or unexpected shortages of cleaning supplies.
- Knowledge of proper handling and disposal of waste materials to ensure the safety and cleanliness of the premises.
- Teamwork skills to work effectively with other staff members in a fast-paced environment.
Housekeeping Attendant Experience Requirements
Housekeeping Attendants often acquire experience through vocational training courses, on-the-job training, or even through apprenticeship programs in the hospitality industry.
Entry-level candidates may have 1 to 2 years of experience, often gained through part-time roles or summer jobs in the housekeeping field.
These individuals typically gain valuable experience working in a variety of environments, such as hotels, hospitals, and residential homes, learning to perform a variety of cleaning tasks, and understanding the importance of maintaining a clean and safe environment.
Candidates with more than 3 years of experience are often skilled in more specialized tasks, such as deep-cleaning procedures, laundry operations, and even minor maintenance work.
They may also have experience in managing inventory of housekeeping supplies and equipment.
Those with more than 5 years of experience often have supervisory or managerial experience, gained in roles such as Housekeeping Supervisor or Manager.
They have a deep understanding of housekeeping operations and are proficient in training and managing housekeeping staff.
These individuals may be prepared to take on higher-level roles in the housekeeping industry.
Housekeeping Attendant Education and Training Requirements
Housekeeping Attendants typically need to have a high school diploma or equivalent.
This role doesn’t usually demand higher education qualifications but instead places an emphasis on practical skills and experience.
On-the-job training is a common pathway for aspiring Housekeeping Attendants.
Here, they learn how to effectively clean rooms and other areas, operate cleaning equipment, and handle chemicals safely.
Although not required, attending a vocational school or community college can provide housekeepers with additional training in housekeeping techniques and operations, which may lead to better job opportunities.
Some hotels and companies may require their Housekeeping Attendants to complete a hospitality or housekeeping certification program.
These programs usually cover topics like sanitation standards, hotel operations, and customer service.
Importantly, Housekeeping Attendants must have excellent organizational skills, physical stamina, and attention to detail.
The ability to work independently and as part of a team is also essential in this role.
Continued training and upskilling can lead to advanced roles in housekeeping management.
Housekeeping Attendant Salary Expectations
A Housekeeping Attendant typically earns an average wage of $11.84 (USD) per hour.
The actual earnings can vary based on factors such as years of experience, the employing company, and the geographical location.
Housekeeping Attendant Job Description FAQs
What skills does a Housekeeping Attendant need?
Housekeeping Attendants should have excellent attention to detail to ensure the cleanliness and orderliness of the areas they are responsible for.
They should also have good physical stamina as the role involves a lot of standing, bending, and lifting.
Communication skills are also important, as they need to understand guests’ needs and interact with various people in the organization.
Do Housekeeping Attendants need any specific qualifications?
Generally, Housekeeping Attendants do not require any formal education qualifications, but a high school diploma can be an advantage.
However, they must have knowledge about cleaning chemicals, equipment, and methods.
Some hotels or establishments may require their housekeeping staff to have a certification from a recognized institution in hospitality or a related field.
What should you look for in a Housekeeping Attendant’s resume?
A Housekeeping Attendant’s resume should highlight prior experience in a similar role or environment.
It should also list any relevant skills such as cleaning, organizing, laundry, and maintenance tasks.
Knowledge or training in safe handling of cleaning chemicals or equipment is also a plus.
References from previous employers can also be beneficial.
What qualities make a good Housekeeping Attendant?
A good Housekeeping Attendant is reliable, diligent, and takes pride in their work.
They should have good time management skills to ensure all tasks are completed in a timely manner.
Being able to work independently and in a team is also important.
A good housekeeper should also be respectful and discreet, as they will be working in private areas.
What are the daily duties of a Housekeeping Attendant?
Housekeeping Attendants are responsible for cleaning and maintaining rooms, public areas, and other facilities in a hotel or a similar establishment.
This includes making beds, changing linens, cleaning bathrooms, vacuuming carpets, dusting furniture, and replenishing supplies.
They also need to report any damages or repairs needed in the rooms or areas they are responsible for.
In some establishments, they may also handle laundry tasks.
Is it difficult to hire Housekeeping Attendants?
Hiring for any position can be a challenge depending on the labor market and the specific requirements of the job.
For Housekeeping Attendants, the challenge often lies in finding individuals who are reliable, hardworking, and have a keen eye for detail.
Offering competitive wages and a supportive work environment can help attract qualified candidates.
Conclusion
There you have it.
Today, we’ve given you a glimpse into the world of a housekeeping attendant.
And guess what?
It’s not just about cleaning.
It’s about creating a welcoming and comfortable environment for all.
With our trusty housekeeping attendant job description template and real-life examples, you’re well on your way.
But why stop there?
Go beyond with our job description generator. It’s your go-to tool for crafting precise job listings or fine-tuning your resume to stand out.
Remember:
Every task, no matter how small, contributes to the overall atmosphere.
Let’s create that perfect environment. Together.
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