Housekeeping Supervisor Job Description [Updated for 2025]

In the hustle and bustle of today’s world, the importance of a Housekeeping Supervisor has never been more crucial.

As hospitality standards rise, the need for meticulous individuals who can manage, coordinate, and maintain our living and working spaces becomes more pronounced.

But let’s delve deeper: What’s truly expected from a Housekeeping Supervisor?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager creating the profile of the perfect candidate,
• Or simply fascinated by the dynamics of housekeeping supervision,

You’re in the right place.

Today, we introduce a customizable Housekeeping Supervisor job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Housekeeping Supervisor Duties and Responsibilities

Housekeeping Supervisors are primarily responsible for overseeing and managing the work of the housekeeping staff in hotels, hospitals, offices, and other establishments.

Their role includes ensuring the cleanliness and hygiene of the premises, maintaining inventory, and ensuring guest satisfaction.

Here are the key duties and responsibilities of a Housekeeping Supervisor:

• Assigning daily cleaning tasks and responsibilities to housekeeping staff
• Inspecting guest rooms, communal areas, and other facilities for cleanliness and order
• Maintaining an inventory of cleaning supplies and equipment, and placing orders when necessary
• Training new housekeeping staff members on cleaning and maintenance tasks
• Handling guest complaints and queries related to housekeeping services
• Ensuring compliance with safety and sanitation policies in all areas of the establishment
• Scheduling shifts for housekeeping staff and managing their attendance
• Regularly reviewing and updating housekeeping policies and procedures
• Participating in the selection of housekeeping staff
• Submitting reports on housekeeping activity and room occupancy to upper management

 

Housekeeping Supervisor Job Description Template

Job Brief

We are searching for an experienced, reliable Housekeeping Supervisor to oversee all duties performed by our housekeeping staff.

The Housekeeping Supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies.

You should also inform management of any equipment or furniture in need of repair or replacement and ensure that the housekeeping staff complies with all safety and sanitation policies.

 

Responsibilities

• Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
• Scheduling staff shifts and organizing replacements as required.
• Investigating and addressing complaints regarding poor housekeeping service.
• Providing training to the housekeeping staff to ensure efficient and seamless cleaning services.
• Ordering cleaning supplies in accordance with budget.
• Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
• Coordinating with the maintenance team to repair fixtures and furniture in need of fixing or replacement.
• Adhering to safety and sanitation policies and protocols.

 

Qualifications

• Proven work experience as a Housekeeping Supervisor or similar role.
• Knowledge of cleaning techniques and products.
• Ability to handle heavy equipment and machinery used in cleaning.
• Ability to walk, bend, push, pull and lift repetitively during working hours.
• Excellent organizational and team management skills.
• Good communication and interpersonal skills.
• High school diploma or equivalent; Degree in hotel management is a plus.

 

Benefits

• Health insurance
• Dental insurance
• Paid vacation
• Uniform allowance
• Retirement plan
• Employee discounts

 

Additional Information

• Job Title: Housekeeping Supervisor
• Work Environment: Fast-paced, high-volume hotel setting.
• Reporting Structure: Reports to the Housekeeping Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $35,000 minimum to $45,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Housekeeping Supervisor Do?

Housekeeping Supervisors usually work in hotels, resorts, or other hospitality establishments, but they can also work in hospitals, retirement homes, schools, and corporations.

They are primarily responsible for overseeing and coordinating the work of housekeeping staff to ensure that all rooms and other areas of a facility are kept clean, sanitary, and well-maintained.

Their role often involves scheduling and assigning tasks to housekeeping staff, checking rooms to ensure they meet the establishment’s cleanliness standards, and addressing any customer complaints or issues promptly and professionally.

Housekeeping Supervisors also manage inventory and ensure that staff have the necessary supplies and equipment to do their jobs.

They might also be involved in hiring, training, and evaluating staff, and enforcing safety and hygiene standards across the organization.

Their goal is to make sure that all guests or inhabitants of the facilities they oversee have a clean, comfortable, and pleasant experience.

 

Housekeeping Supervisor Qualifications and Skills

A proficient housekeeping supervisor should possess the qualifications and skills that align with the role’s responsibilities, such as:

• Leadership skills to effectively manage and direct a team of housekeepers, assigning tasks and ensuring they are completed to the required standards.
• Attention to detail to ensure that all areas of a facility are clean, orderly, and well-maintained.
• Excellent communication and interpersonal skills for effective interaction with team members, other staff, and guests, as well as to handle complaints and requests efficiently.
• Problem-solving abilities to quickly respond to issues like equipment malfunctions, staff shortages, or unexpected messes and find practical solutions.
• Time management skills to ensure tasks are completed within the set schedules and deadlines.
• Knowledge of cleaning procedures and equipment, as well as safety regulations and guidelines related to housekeeping.
• Ability to perform physically demanding tasks, including lifting heavy items and being on their feet for extended periods.
• Customer service skills to provide a positive experience for guests and respond to their needs promptly and courteously.

 

Housekeeping Supervisor Experience Requirements

Housekeeping Supervisors often start their career in entry-level housekeeping roles, where they accumulate a wealth of practical experience.

Many have at least 2 to 3 years of experience in housekeeping or janitorial services, often gained in hospitality environments such as hotels, resorts, or healthcare facilities.

Experience in these roles provides an understanding of routine cleaning procedures, use of cleaning equipment and chemicals, and adherence to health and safety standards.

They learn the importance of maintaining cleanliness and hygiene, as well as managing cleaning schedules and inventories.

Some Housekeeping Supervisors may gain relevant experience in other customer service roles, developing interpersonal skills that are vital for supervising staff and interacting with guests or clients.

Candidates looking to progress into supervisory roles often need to demonstrate experience in team leadership or management.

This may include experience in training or mentoring new staff, coordinating teams, or managing work schedules.

Having more than 5 years of experience, especially in a supervisory role, not only enhances their skills in housekeeping but also equips them with administrative and leadership skills required for managing a team effectively.

Those with substantial experience may be eligible for higher roles such as Housekeeping Manager or Director of Housekeeping.

 

Housekeeping Supervisor Education and Training Requirements

A Housekeeping Supervisor usually requires a high school diploma or its equivalent as the minimum educational requirement.

Some employers, especially larger hotel chains, may prefer candidates with an associate or bachelor’s degree in hospitality management or a related field.

Practical experience in housekeeping, particularly within a hospitality setting, is often highly valued.

This can range from entry-level housekeeping roles to more senior positions.

Several vocational colleges and community schools offer certification programs for housekeeping or hospitality management.

This certification, although not a necessity, can improve job prospects and demonstrate professional commitment.

Many employers provide on-the-job training, but prior knowledge of cleaning methods, health and safety regulations, and team management is advantageous.

Some positions may also require Housekeeping Supervisors to have a first aid certification or an understanding of specific cleaning chemicals, machinery, or systems.

Continual professional development is essential in this role, with many Housekeeping Supervisors attending workshops and courses to stay up-to-date with the latest hospitality trends and cleaning methods.

 

Housekeeping Supervisor Salary Expectations

A Housekeeping Supervisor can expect to earn an average salary of $37,058 (USD) per year.

This salary can fluctuate based on factors such as years of experience, the size and location of the establishment, and the specific responsibilities of the role.

 

Housekeeping Supervisor Job Description FAQs

What skills does a Housekeeping Supervisor need?

Housekeeping Supervisors should have excellent organizational and management skills.

They should be capable of efficiently scheduling and coordinating the activities of a team.

They also need good communication skills to convey instructions to their team and discuss their performance.

Basic knowledge of cleaning procedures and chemicals is necessary along with a good understanding of health and safety regulations.

 

Do Housekeeping Supervisors require any specific qualifications?

No specific degree is required for a Housekeeping Supervisor position, but a high school diploma is often necessary.

Previous experience in housekeeping, especially in a supervisory role, is usually required by most employers.

Certifications from hospitality or housekeeping programs can be beneficial.

 

What should you look for in a Housekeeping Supervisor resume?

A Housekeeping Supervisor’s resume should clearly outline their experience in the field.

This includes their tenure at previous jobs and the responsibilities they held.

It should also highlight any experience they have in managing teams, training staff, and implementing cleaning procedures.

Any certificates or special training in housekeeping or hospitality can be a plus.

 

What qualities make a good Housekeeping Supervisor?

A good Housekeeping Supervisor is detail-oriented and has a high standard of cleanliness.

They should be able to manage a team effectively and motivate them to perform their best.

They must also be reliable and have the ability to make quick decisions in case of unexpected situations.

A good supervisor should also be able to communicate well with their team as well as with other management personnel.

 

What are the daily duties of a Housekeeping Supervisor?

A Housekeeping Supervisor’s duties typically include scheduling staff, overseeing cleaning tasks, conducting inspections, and ensuring that all areas meet the established cleanliness standards.

They may also be responsible for training new staff, ordering supplies, and handling any issues or complaints related to housekeeping services.

 

Conclusion

So, there you have it.

Today, we’ve given you a behind-the-scenes look at what it truly means to be a housekeeping supervisor.

And guess what?

It’s not just about making beds and dusting shelves.

It’s about maintaining a clean, hospitable, and welcoming environment, one room at a time.

With our ready-to-use housekeeping supervisor job description template and real-world examples, you’re fully equipped to make your next career move.

But why stop there?

Delve deeper with our job description generator. It’s your essential tool for crafting precise job listings or refining your resume to perfection.

Remember:

Every room serviced is a part of a bigger picture, contributing to the overall comfort and satisfaction of guests.

Let’s create that exceptional guest experience. Together.

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