Housing Support Specialist Job Description [Updated for 2025]

In today’s ever-evolving housing landscape, the role of a Housing Support Specialist is more crucial than ever.

As housing complexities rise, so does the demand for skilled professionals who can effectively guide, assist, and safeguard our housing support systems.

But let’s delve deeper: What is truly expected from a Housing Support Specialist?

Whether you are:

• A job seeker aiming to understand the core responsibilities of this role,
• A hiring manager outlining the ideal candidate,
• Or simply interested in the intricacies of housing support services,

You’ve come to the right place.

Today, we present a customizable Housing Support Specialist job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Housing Support Specialist Duties and Responsibilities

Housing Support Specialists have a primary role of assisting individuals in finding and maintaining safe, affordable housing.

They often work with low-income individuals, those with disabilities, or other vulnerable populations.

Housing Support Specialists have the following duties and responsibilities:

• Assess the housing needs and eligibility of individuals and families
• Provide information and advice on housing options, rights, and responsibilities
• Help clients navigate the housing market and apply for housing assistance programs
• Connect individuals with resources for affordable housing
• Assist in the completion of rental or lease agreements
• Coordinate with landlords and property managers to address housing concerns
• Advocate for clients facing eviction, discrimination, or other housing issues
• Work with other service providers to coordinate additional support services
• Conduct home visits to ensure suitability and safety of housing conditions
• Monitor and report on client progress and changes in housing stability
• Participate in training, workshops, and meetings to stay updated on housing policies and resources

 

Housing Support Specialist Job Description Template

Job Brief

We are seeking a dedicated Housing Support Specialist to assist our team with housing-related issues and inquiries.

The Housing Support Specialist will work closely with clients to identify their needs, offer counseling on housing options, facilitate lease signings, and ensure clients’ overall well-being is being addressed.

The successful candidate should have a background in social services, housing, or a related field, with a strong commitment to supporting those in need.

 

Responsibilities

• Assess clients’ housing needs and preferences
• Provide information and advice on available housing options and programs
• Assist clients with housing applications, lease signings and move-in processes
• Help clients access resources to maintain stable housing
• Conduct regular follow-ups with clients to ensure their housing needs are met
• Work collaboratively with other team members and community partners
• Document all interactions and services provided in client records
• Participate in team meetings and trainings
• Stay informed about local housing market and resources
• Adhere to all agency policies, procedures and confidentiality guidelines

 

Qualifications

• Previous experience in a social services or housing role
• Knowledge of housing resources and programs
• Ability to work well with diverse populations
• Strong communication and problem-solving skills
• High level of professionalism and discretion
• Detail-oriented with excellent record-keeping skills
• Bachelor’s degree in social work, human services or related field preferred

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Housing Support Specialist
• Work Environment: Office setting with some field work. Some travel may be required for client meetings or community outreach.
• Reporting Structure: Reports to the Housing Services Manager or Director of Social Services.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $60,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Housing Support Specialist Do?

Housing Support Specialists often work for government agencies, nonprofit organizations, or property management companies.

They can also work independently as consultants.

Their primary role is to assist individuals and families in finding and maintaining stable and affordable housing.

This can involve helping clients navigate the complexities of the housing market, understanding their rights and responsibilities as tenants, and accessing financial aid or subsidies.

Housing Support Specialists work closely with other social service providers, landlords, and property managers to advocate for their clients’ needs and ensure they are met.

Their responsibilities may also include conducting home visits to assess living conditions, providing mediation between landlords and tenants, and developing individualized housing plans.

They may also be responsible for leading workshops or educational programs on tenants’ rights, budgeting, and other topics related to housing stability.

In the case of clients facing eviction or homelessness, a Housing Support Specialist is responsible for providing crisis intervention and connecting clients to appropriate resources, such as temporary housing or legal assistance.

 

Housing Support Specialist Qualifications and Skills

A Housing Support Specialist should have the necessary skills and qualifications that are critical to this job role, including:

• Strong knowledge of housing laws and regulations to ensure all processes are conducted in accordance with legal requirements.
• Excellent communication skills to interact effectively with clients, landlords, and other stakeholders, and to clearly explain housing options and processes.
• Problem-solving abilities to address housing challenges and find suitable solutions that satisfy the needs of the clients.
• Interpersonal skills to build strong relationships with clients, understanding their specific needs and challenges to provide the most appropriate support.
• Administrative skills to manage case files, prepare reports, and maintain accurate records.
• Experience in negotiating and advocating for clients, with the aim of securing suitable housing or resolving housing issues.
• Understanding of social issues, including homelessness, poverty, mental health, and addiction, to provide empathetic and effective support.
• Time management and organizational skills to manage multiple cases effectively and meet all required deadlines.

 

Housing Support Specialist Experience Requirements

Housing Support Specialists typically have at least 1-2 years of experience in a social services or community-based role, often gained through an internship or part-time position.

This could be roles such as Case Manager, Social Worker, or Community Support Worker, which provide practical experience in dealing with diverse populations and complex situations.

Candidates with 3-5 years of experience usually have expanded their knowledge and skills in housing support or related fields.

They are often proficient in understanding housing laws and regulations, assisting clients with housing applications, and coordinating with local housing authorities and landlords.

They may also have experience in providing direct support to individuals or families in need, including counseling, conflict resolution, or crisis intervention.

Those with over 5 years of experience often have significant experience in the field and may have had opportunities to lead or supervise a team.

They are typically well-versed in policy development and program planning, and may be prepared for more senior or managerial roles within the organization.

They may also have relevant certifications or advanced degrees that make them suitable for roles with greater responsibilities.

 

Housing Support Specialist Education and Training Requirements

The educational requirements for a Housing Support Specialist may vary based on the organization, but typically, a bachelor’s degree in social work, human services, or a related field is needed.

In addition to the formal education, they often need experience or training in housing services, social services, or a related field.

This could include knowledge of housing resources, the ability to work with diverse populations, and an understanding of the legal and ethical implications of housing support.

In certain states or organizations, a Housing Support Specialist may need to be licensed or certified, either through a state regulatory board or a national organization.

This certification or licensure may require ongoing education or training.

Additionally, Housing Support Specialists should have strong communication and problem-solving skills.

They should also be knowledgeable about public and private housing options and understand the specific needs of the populations they serve.

While not always required, having a master’s degree in social work, human services, or a related field may enhance job prospects and show a commitment to the field.

Similarly, additional training in areas such as cultural competency, crisis intervention, and housing laws may be beneficial.

 

Housing Support Specialist Salary Expectations

A Housing Support Specialist can expect to earn an average salary of $37,939 (USD) per year.

However, the actual earnings can vary depending on factors such as years of experience, location, and the organization that they work for.

 

Housing Support Specialist Job Description FAQs

What skills does a Housing Support Specialist need?

Housing Support Specialists need strong communication and interpersonal skills as they will be dealing with diverse groups of people, including clients, housing agencies, and community organizations.

They should also have excellent organizational and problem-solving skills.

Furthermore, they should have a deep understanding of housing laws and regulations, as well as the ability to maintain confidentiality and manage sensitive information.

 

Do Housing Support Specialists need a degree?

A degree in social work, human services, or a related field is often preferred.

However, some positions require only a high school diploma with relevant work experience in social service or housing support roles.

To further boost career prospects, Housing Support Specialists can obtain certifications in housing counseling and other related areas.

 

What should you look for in a Housing Support Specialist resume?

Look for experience in housing, social services, or a related field.

This could include working with housing agencies, counseling, or case management.

Knowledge of housing laws and regulations, familiarity with local community resources, and any specific skills, such as bilingual communication, are also valuable.

Certifications in housing counseling or other related areas can also be a plus.

 

What qualities make a good Housing Support Specialist?

A good Housing Support Specialist is empathetic, understanding, and passionate about helping others.

They should have strong problem-solving skills and be able to stay calm under pressure.

They should be highly organized, meticulous with paperwork, and able to navigate complex systems and regulations.

Good interpersonal skills and cultural sensitivity are also important as they will be dealing with a diverse group of clients and organizations.

 

What are the daily duties of a Housing Support Specialist?

Housing Support Specialists typically start their day by checking their messages and responding to client inquiries.

They review case files, conduct housing assessments, and coordinate with housing agencies and other community resources.

They also provide counseling and guidance to clients on housing issues, and develop and implement housing plans.

They may also need to maintain case records, prepare reports, and attend meetings or training sessions.

 

Is it challenging to hire a Housing Support Specialist?

Hiring a Housing Support Specialist can be challenging due to the specific skill set and experience required.

They need to have a strong understanding of housing laws and regulations, experience in housing or social services, and excellent interpersonal and problem-solving skills.

Additionally, they must be able to work with diverse populations and handle sensitive situations with empathy and professionalism.

 

Conclusion

And there we have it.

Today, we’ve unveiled the real essence of being a housing support specialist.

Surprised?

It’s not just about providing shelter.

It’s about building a foundation for a better tomorrow, one home at a time.

Armed with our handy housing support specialist job description template and real-world examples, you’re ready to take the next step.

But don’t stop there.

Delve deeper with our job description generator. It’s your stepping stone to creating finely-tuned listings or perfecting your resume to stand out.

Remember:

Every home is a part of the larger community.

Let’s build a better future. Together.

How to Become a Housing Support Specialist (Complete Guide)

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