Human Services Helper Job Description [Updated for 2025]

In today’s interconnected society, the demand for human services helpers has never been greater.

As society evolves, so does the need for compassionate individuals who can provide assistance, guidance, and support to those in need.

But let’s delve deeper: What’s truly expected from a human services helper?

Whether you are:

• A job seeker trying to grasp the core of this role,
• A hiring manager constructing the profile of the ideal candidate,
• Or simply curious about the intricacies of human services,

You’re in the right place.

Today, we are unveiling a versatile human services helper job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Human Services Helper Duties and Responsibilities

Human Services Helpers work to provide assistance to social workers and health professionals in offering services to individuals and communities.

Their work is centered around helping individuals overcome obstacles and enhance their quality of life.

They have the following duties and responsibilities:

• Assist professionals in implementing care plans and providing services to clients
• Help clients find resources and services available in their communities
• Monitor and report on the progress of clients
• Coordinate and schedule appointments and meetings for clients
• Conduct initial screenings and assessments of clients
• Provide emotional support and guidance to clients
• Assist in the organization of outreach programs and events
• Provide assistance in crisis situations
• Help clients with daily tasks and activities
• Facilitate communication between clients and service providers
• Maintain client records and ensure confidentiality of information

 

Human Services Helper Job Description Template

Job Brief

We are looking for a compassionate and dedicated Human Services Helper to assist our team in providing support and services to individuals, families, and communities.

As a Human Services Helper, you will work under the supervision of a human services professional, helping clients access resources, navigate social services systems, and improve their quality of life.

Our ideal candidates are empathetic, patient, and have a strong desire to help people in need.

Familiarity with social services, community resources, and basic counseling principles is highly beneficial.

 

Responsibilities

• Assist human services professionals in providing direct services to clients
• Help clients fill out necessary paperwork and applications for services
• Facilitate communication between clients and service providers
• Provide emotional support to clients and families
• Organize and maintain client records and case files
• Coordinate and schedule appointments for clients
• Help clients develop skills and behaviors necessary to recover from their problems
• Assist in identifying resources and services available to clients
• Maintain client confidentiality and respect their rights
• Participate in team meetings and professional development activities

 

Qualifications

• Previous experience in a similar role or relevant voluntary work
• Understanding of social services systems and community resources
• Excellent interpersonal and communication skills
• Ability to empathize with and support people in distress
• Organizational skills and attention to detail
• High school diploma; degree in social work, psychology, or related field is a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Human Services Helper
• Work Environment: This role primarily works in an office setting, with some travel to clients’ homes or community settings. Some evenings and weekends may be required.
• Reporting Structure: Reports to a Human Services Professional or Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $30,000 minimum to $40,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Human Services Helper Do?

Human Services Helpers, also known as Human Services Assistants, usually work for non-profit organizations, government agencies, and social service agencies.

They can also work in residential care facilities or for private agencies.

They are primarily involved in assisting social workers and other human services professionals in providing help and support to different groups of people such as children, the elderly, people with disabilities, and others in need.

Their tasks often involve helping clients navigate through different social service programs, complete necessary paperwork, and understand their rights and obligations.

They may also arrange for transportation and meal services, offer companionship and emotional support, and help maintain clients’ records.

Human Services Helpers also often act as a bridge between clients and social workers, scheduling appointments, and relaying information or concerns between both parties.

They may also be responsible for conducting initial assessments of clients’ needs and situations to help professionals develop appropriate service plans.

In some roles, Human Services Helpers may also provide practical assistance such as teaching clients life skills like budgeting, shopping, and maintaining personal hygiene.

Their ultimate goal is to improve the quality of life for their clients and help them maintain or gain independence.

 

Human Services Helper Qualifications and Skills

Human Services Helpers are individuals who are dedicated to improving the quality of life for their clients.

These professionals require certain qualifications and skills to effectively perform their job, including:

• Empathy and sensitivity to understand and respond to the physical, emotional, and psychological needs of clients.
• Strong interpersonal skills to build relationships and interact with diverse groups of people including clients, their families, and other service providers.
• Excellent communication skills to effectively convey information, listen to client concerns, and collaborate with other professionals.
• Problem-solving skills to identify the needs of the clients and develop suitable strategies to address them.
• Understanding of human behavior and social environments to provide suitable assistance.
• Organizational skills to manage multiple cases, keep accurate records and follow through with plans.
• Crisis intervention skills to respond effectively to emergencies and high-stress situations.
• Knowledge of social and community services to refer clients to appropriate resources.
• Patience and perseverance in working with clients who may not respond to interventions as quickly as desired.

 

Human Services Helper Experience Requirements

Human Services Helpers, often beginning their career path through an associate degree or relevant certificate program, gain valuable theoretical knowledge and practical experience during their studies.

On-the-job training is important in this field, and many students take internships or part-time positions in social service agencies, counseling centers, or non-profit organizations to gain necessary experience.

Candidates with 1 to 2 years of experience generally have had direct client interaction roles such as case aide or community outreach worker.

In these roles, they develop critical skills like communication, empathy, and crisis management.

Those with over 3 years of experience in Human Services have often assumed more responsibility, working in positions such as case manager, counselor or program coordinator.

They possess advanced skills in case management, counseling techniques, and program development.

Human Service Helpers with more than 5 years of experience may have had supervisory or leadership roles, managing teams or overseeing programs.

They are typically ready for roles with even more responsibility, like department manager or director of services.

 

Human Services Helper Education and Training Requirements

Human Services Helpers usually have a high school diploma or equivalent.

However, many employers prefer candidates with an associate’s or bachelor’s degree in human services, social work, psychology, or a related field.

These programs provide students with a broad understanding of human behavior, social issues, and community resources.

They also include coursework in counseling, case management, and crisis intervention.

Some positions may require Human Services Helpers to have a certification in areas such as substance abuse counseling, mental health, or family services.

These certifications are usually obtained after completing a specific number of hours in supervised work experience and passing an exam.

Although not mandatory, some Human Services Helpers choose to pursue a master’s degree in social work or counseling to advance in their careers.

This advanced education allows them to take on more responsibilities and often leads to higher paying positions.

Like other professions, continuous learning and professional development are important in this field.

Human Services Helpers are encouraged to stay informed about the latest research and developments in their area of expertise.

They may do this through ongoing education, attending professional conferences, or participating in workshops and seminars.

 

Human Services Helper Salary Expectations

A Human Services Helper can expect to earn an average salary of $33,750 (USD) per year.

This amount can fluctuate depending on the individual’s level of experience, their education, the location in which they work, and the organization that employs them.

 

Human Services Helper Job Description FAQs

What skills does a Human Services Helper need?

Human Services Helpers should have excellent interpersonal and communication skills as they work directly with people in need.

They should possess a high level of empathy and patience to deal with individuals who might be going through a tough phase in life.

Problem-solving skills and resilience are also essential to help clients navigate challenges and access available resources.

 

Do Human Services Helpers need a degree?

While some positions may require a high school diploma or equivalent, others might require an associate’s or bachelor’s degree in human services, social work, or a related field.

In some cases, work experience in a related field may substitute for educational requirements.

However, possessing a degree in a relevant field may increase job prospects and advancement opportunities.

 

What should you look for in a Human Services Helper resume?

In addition to relevant education and certifications, look for experience working with different populations, such as children, the elderly, or those struggling with substance abuse.

Evidence of strong communication, problem-solving, and critical thinking skills are also essential.

Skills in a second language can be an advantage when working with diverse communities.

 

What qualities make a good Human Services Helper?

A good Human Services Helper is compassionate, understanding, and dedicated to helping those in need.

They must be patient and resilient, as the job can be emotionally demanding.

Good Human Services Helpers are also excellent listeners and communicators who can empathize with their clients and help them access the resources they need.

 

Is it challenging to hire Human Services Helpers?

The challenge in hiring Human Services Helpers lies in finding individuals who not only have the necessary qualifications and skills but also the right temperament for this demanding work.

It requires a unique balance of compassion, patience, resilience, and strong communication skills.

Therefore, the hiring process often involves rigorous screening to ensure candidates are a good fit for the role.

 

Conclusion

So there we have it.

Today, we’ve pulled back the veil on what it truly means to be a human services helper.

And guess what?

It’s not just about providing assistance.

It’s about shaping compassionate futures, one act of service at a time.

With our reliable human services helper job description template and real-world examples, you’re all set to take your next step.

But why stop there?

Delve deeper with our job description generator. It’s your next step for crafting precise job listings or polishing your resume to perfection.

Remember:

Every act of service contributes to a larger cause.

Let’s shape that future. Together.

How to Become a Human Services Helper (Complete Guide)

Human Over Hardware: Careers That AI Can’t Conquer

The Career Change You Need: High-Paying Remote Jobs!

Find Your Joy: Jobs That Combine Fun and Finance

Weird Work Adventures: The Strangest Jobs in the World