Ice Skating Rink Attendant Job Description [Updated for 2025]

In the realm of winter sports and entertainment, the role of ice skating rink attendants is undoubtedly crucial.

As the popularity of this chilly pastime continues to grow, so does the demand for skilled individuals who can facilitate, maintain, and ensure the safety of our icy playgrounds.

So, what does it truly mean to be an ice skating rink attendant?

Whether you are:

• A job seeker trying to understand the specifics of this role,
• A hiring manager looking to define the perfect candidate,
• Or simply intrigued by the behind-the-scenes aspects of maintaining an ice rink,

You’ve come to the right place.

Today, we present a comprehensive and customizable ice skating rink attendant job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Ice Skating Rink Attendant Duties and Responsibilities

Ice Skating Rink Attendants are responsible for ensuring the safe and efficient operation of the ice skating rink.

They provide customer service, maintain the skating rink, and ensure a safe environment for all skaters.

The daily duties and responsibilities of an Ice Skating Rink Attendant include:

• Assist with ice resurfacing and maintenance, including removing debris from the ice surface
• Monitor the skating area for safety and adherence to rules
• Assist customers with skate rentals, including fitting and adjusting skates as necessary
• Provide assistance to skaters on the ice, including helping fallen skaters
• Perform regular inspections of skating equipment for damage or wear
• Ensure the rink and surrounding area, including seating and locker rooms, are clean and well-maintained
• Assist in emergency situations, including administering first aid if necessary
• Handle customer enquiries, complaints, and provide information about skating sessions and classes

 

Ice Skating Rink Attendant Job Description Template

Job Brief

We are seeking a dedicated and energetic Ice Skating Rink Attendant to join our team.

The Ice Skating Rink Attendant is responsible for providing exceptional customer service, ensuring the safety of patrons, maintaining cleanliness of the facility, and assisting with skate rentals.

The ideal candidate will have strong communication and customer service skills, a strong understanding of safety procedures, and a passion for ice skating.

 

Responsibilities

• Monitor the ice rink during public skating sessions to ensure safety of all patrons.
• Assist customers with skate rentals, including fitting and lacing skates.
• Provide excellent customer service, answering questions and resolving any issues.
• Perform routine maintenance and cleaning of the facility, including ice resurfacing and locker room upkeep.
• Assist in the planning and execution of special events, such as ice skating shows or competitions.
• Enforce rink policies and safety guidelines at all times.
• Provide basic first aid assistance as needed.

 

Qualifications

• Previous experience in customer service or related role preferred.
• Strong communication and interpersonal skills.
• Basic knowledge of first aid and safety procedures.
• Ability to skate proficiently and assist others in learning basic skating techniques.
• Physical stamina and ability to lift up to 50 pounds.
• Flexible availability, including weekends and holidays.
• High school diploma or equivalent.

 

Benefits

• Health insurance
• Paid time off
• Retirement plan
• Employee discounts
• Opportunities for advancement

 

Additional Information

• Job Title: Ice Skating Rink Attendant
• Work Environment: Indoor ice skating rink. This role involves exposure to cold temperatures and requires physical activity.
• Reporting Structure: Reports to the Ice Rink Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $10 minimum to $15 maximum per hour.
• Location: [City, State] (specify the location)
• Employment Type: Full-time or Part-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Ice Skating Rink Attendant Do?

Ice Skating Rink Attendants work at ice rinks, often found within sports centers, parks, or dedicated ice skating facilities.

They may work in seasonal positions at outdoor rinks during winter months or year-round at indoor facilities.

Their primary role is to ensure the safety and enjoyment of customers using the ice rink.

This includes monitoring skaters on the ice, enforcing rink rules and regulations, and assisting in case of injuries or accidents.

Ice Skating Rink Attendants are often responsible for the preparation of the ice surface before and after each session.

This might involve driving an ice resurfacer to smooth the ice and ensure optimal skating conditions.

They also help customers with skate rentals, offering the correct size and ensuring the skates are properly secured.

This may also include the maintenance and sharpening of rental skates.

Some attendants may also assist in organizing ice-skating lessons or skating events, liaising with instructors and event organizers to ensure a smooth operation.

They may also be tasked with general duties such as cleaning the facility and handling cash transactions at the ticket booth.

In all their tasks, an Ice Skating Rink Attendant should have excellent customer service skills, a keen attention to safety, and a love for ice-skating or winter sports.

 

Ice Skating Rink Attendant Qualifications and Skills

An Ice Skating Rink Attendant should have the following skills and qualifications to ensure the smooth operation of the rink and safety of its patrons:

• Strong interpersonal and communication skills to interact with customers of all ages, providing information and assistance as needed.
• Good physical stamina and agility to maintain the ice surface, move heavy equipment, and assist skaters if needed.
• Basic knowledge of first aid and emergency response procedures to ensure safety of all patrons.
• Customer service skills to manage rentals, handle transactions, and respond to customer inquiries and complaints.
• Ability to work in a cold environment for extended periods and adapt to varying weather conditions.
• Knowledge of ice maintenance, including resurfacing and sharpening skates, is preferable.
• Attention to detail to monitor the ice surface for potential hazards and ensure all equipment is in good condition.
• Ability to work flexible hours, including evenings, weekends, and holidays, as ice rinks often have extended hours of operation.

 

Ice Skating Rink Attendant Experience Requirements

Ice Skating Rink Attendants should ideally have some experience in customer service, as this role involves dealing with customers on a daily basis.

This experience can be gained in various settings such as retail, hospitality or other customer-facing roles.

Experience in ice skating can also be beneficial for this role.

For example, previous experience as an ice skating instructor or participant in competitive ice skating can provide a better understanding of the needs of the ice skaters.

However, it’s not always necessary as long as the attendant is willing to learn.

Knowledge of safety procedures and first aid is also crucial for this role.

Therefore, experience in roles where safety is paramount, such as lifeguards or security personnel, can be very useful.

Some ice rinks may even require their attendants to have a valid first aid certification.

In some cases, especially for larger ice rinks, attendants may be tasked with maintenance duties.

Therefore, experience with rink maintenance, including resurfacing ice and maintaining skate sharpening equipment, can be a plus.

For those aiming for a more senior role, such as Ice Rink Manager or Supervisor, several years of experience in managing a team, along with knowledge of business operations, budgeting, and event planning may be required.

 

Ice Skating Rink Attendant Education and Training Requirements

Ice Skating Rink Attendants typically require a high school diploma or equivalent education.

In addition to basic education, they should have a solid understanding of ice skating principles and safety procedures.

Some venues might provide on-the-job training to help newly hired attendants become familiar with the equipment and safety protocols.

A background in first aid and CPR can be beneficial as ice rink attendants often need to respond to accidents or health emergencies on the rink.

Therefore, completing a certified first aid course, including CPR training, can be advantageous.

While not mandatory, having a certificate from a recognized ice skating association or authority, demonstrating proficiency in ice skating, can be a plus.

These attendants should also be physically fit as the role involves a lot of physical activities, such as setting up equipment and maintaining the ice surface.

Communication skills are important as they deal with customers, therefore any training or experience in customer service can be beneficial.

Lastly, some rinks may require attendants to possess a valid driver’s license if the job role involves operating machinery like a Zamboni ice resurfacer.

 

Ice Skating Rink Attendant Salary Expectations

The average wage for an Ice Skating Rink Attendant is $12.37 (USD) per hour.

However, the actual income can fluctuate based on the individual’s experience, the location of the ice skating rink, and the policies of the employing company.

 

Ice Skating Rink Attendant Job Description FAQs

What skills does an Ice Skating Rink Attendant need?

An Ice Skating Rink Attendant should have excellent communication and customer service skills to interact with guests effectively.

They should be physically fit as the job often requires manual labor like skate fittings and maintaining the cleanliness of the area.

Knowledge of basic first aid is also essential as they might need to attend to minor injuries.

 

Do Ice Skating Rink Attendants need any specific qualifications?

There are no specific educational requirements for becoming an Ice Skating Rink Attendant, although a high school diploma or its equivalent is typically preferred.

Training is usually provided on the job.

However, a first aid certification can be beneficial.

Previous experience in customer service roles can also be advantageous.

 

What should you look for in an Ice Skating Rink Attendant resume?

Look for candidates with experience in customer service or similar roles.

As this job requires interaction with the public, any experience dealing with customers can be beneficial.

Also, if a candidate has experience with ice skating or has worked in a similar environment before, it can be a plus.

Finally, any first aid training or certifications should also be taken into account.

 

What qualities make a good Ice Skating Rink Attendant?

A good Ice Skating Rink Attendant should be friendly and patient, as they will deal with customers of all ages and levels of skating proficiency.

They should also be observant and quick to react to ensure safety on the ice.

Physical stamina and strength are essential as the job involves manual labor.

A good Ice Skating Rink Attendant should also be reliable and have the ability to work well as part of a team.

 

What are the daily duties of an Ice Skating Rink Attendant?

On a typical day, an Ice Skating Rink Attendant would start by ensuring the rink and surrounding areas are clean and safe for use.

They might assist in ice resurfacing tasks.

Throughout the day, they would rent out skates, ensuring they fit properly and are safely put on.

They would monitor skaters on the rink and assist anyone who needs help.

They might also attend to minor injuries and report any serious incidents to management.

Additionally, they may handle cash transactions and perform end of day cash up procedures.

 

Conclusion

And there you have it.

Today, we’ve given you an insider’s look into what it truly entails to be an ice skating rink attendant.

And you know what?

It’s not just about tightening skates and smoothing ice.

It’s about creating memorable and magical moments on the ice, one skate at a time.

Armed with our handy ice skating rink attendant job description template and real-life examples, you’re ready to glide into action.

But why pause there?

Expand your knowledge with our job description generator. It’s your ultimate tool for crafting precise job listings or perfecting your resume to a T.

Remember:

Every moment on the ice contributes to the greater experience.

Let’s craft those unforgettable memories. Together.

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