IT Infrastructure Coordinator Job Description [Updated for 2025]

In today’s digital landscape, the role of the IT Infrastructure Coordinator is more crucial than ever.

As technology continues to advance, there’s an increasing demand for skilled professionals who can design, manage, and protect our IT infrastructure.

So, let’s delve deeper: What’s truly expected from an IT Infrastructure Coordinator?

Whether you are:

• An individual seeking to understand the core responsibilities of this role,
• A recruiter aiming to define the perfect candidate,
• Or simply curious about the intricacies of IT infrastructure coordination,

You’re in the right place.

Today, we present a customizable IT Infrastructure Coordinator job description template, designed for effortless posting on job boards or career websites.

Let’s dive right in.

IT Infrastructure Coordinator Duties and Responsibilities

IT Infrastructure Coordinators play an integral role in maintaining an organization’s hardware, software, and networking systems.

They are experts in designing, implementing, and managing infrastructures to ensure the smooth operation of IT systems in the company.

They have the following duties and responsibilities:

• Coordinate and manage all IT infrastructure projects to ensure timely completion
• Assess system performance and recommend improvements
• Ensure all IT systems and networks are operational and secure
• Design, test, and implement new system configurations
• Develop and implement disaster recovery protocols
• Work closely with other IT staff to ensure smooth and efficient system operations
• Track and maintain hardware and software inventory
• Prepare and present reports on the status of the infrastructure
• Assist in troubleshooting any issues that arise, providing technical support where necessary
• Ensure compliance with all relevant industry regulations and standards
• Train staff members on new technologies and systems
• Manage relationships with vendors, service providers, and consultants

 

IT Infrastructure Coordinator Job Description Template

Job Brief

We are looking for a detail-oriented IT Infrastructure Coordinator to manage and coordinate our organization’s IT infrastructure.

The IT Infrastructure Coordinator’s responsibilities include planning, installing and maintaining hardware and software systems, ensuring that all IT-related equipment and software work effectively and managing IT project deadlines.

Our ideal candidate is highly analytical, has a strong understanding of IT systems and infrastructure, and is able to handle complex tasks and prioritize responsibilities.

 

Responsibilities

• Manage and monitor all installed systems and infrastructure
• Oversee data backup and system security operations
• Coordinate and manage IT-related projects
• Establish and implement IT policies and procedures
• Plan and implement system security and data assurance
• Assist in troubleshooting and resolving infrastructure-related issues
• Ensure constant availability of technical resources
• Manage and optimize information processing, data integration and server-based solutions
• Update and modify IT infrastructure to improve efficiency
• Coordinate IT staff and supervise computer scientists, technicians and other professionals

 

Qualifications

• Proven work experience as an IT Coordinator or similar role
• Experience with system installation, configuration and analysis
• Thorough knowledge of networks, computing platforms, systems, databases, telephony and other related technology areas
• Excellent problem-solving and critical thinking skills
• Strong organizational and project management skills
• Excellent communication skills
• BS in Computer Science, IT, or similar field
• Relevant professional certification (e.g., Microsoft Certified Systems Administrator (MCSA)) is a plus

 

Benefits

• 401(k) Retirement Plan
• Health, Vision and Dental Insurance
• Paid Time Off
• Work from Home Options
• Professional Development Opportunities

 

Additional Information

• Job Title: IT Infrastructure Coordinator
• Work Environment: Office setting with occasional need for on-site support. Remote work may be possible depending on the organization’s policies.
• Reporting Structure: Reports to the IT Infrastructure Manager.
• Salary: Determined based on experience and qualifications, with market and business considerations.
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an IT Infrastructure Coordinator Do?

An IT Infrastructure Coordinator is a vital role in any organization that relies heavily on technology and digital infrastructure.

They work in a variety of industries, from healthcare to finance to retail, where they ensure the smooth operation of IT systems.

The primary duty of an IT Infrastructure Coordinator is to manage and coordinate all aspects of an organization’s IT infrastructure.

This can include servers, networks, hardware, software, and other related systems.

They are responsible for planning and implementing upgrades or installations of new hardware and software, managing licensing agreements, and ensuring all systems are secure and up to date.

The IT Infrastructure Coordinator often works closely with other IT professionals to solve technical issues and improve system performance.

They also need to collaborate with departments outside of IT to understand their technology needs and ensure the infrastructure supports those needs.

In addition, they are tasked with creating and maintaining documentation of the organization’s IT infrastructure.

This includes system configurations, hardware specifications, software licenses, network diagrams, and any other relevant information.

When problems arise, the IT Infrastructure Coordinator is often the first point of contact.

They troubleshoot issues, identify solutions, and work with the relevant parties to implement fixes.

Additionally, they play a crucial role in disaster recovery and business continuity planning.

They help develop strategies and procedures to ensure that the business can continue operating in the event of a system failure, data loss, or other IT crisis.

 

IT Infrastructure Coordinator Qualifications and Skills

An IT Infrastructure Coordinator should possess a unique mix of technical knowledge, soft skills, and industry expertise to manage and coordinate IT infrastructure effectively, including:

• Strong understanding of computer systems, networks, security, telecommunications, databases, and storage systems to ensure seamless operations.
• Excellent problem-solving skills to identify, diagnose, and promptly resolve a broad range of technical problems and to implement solutions effectively.
• Project management skills to plan, coordinate, and implement IT-related projects promptly and successfully, ensuring efficient use of resources.
• Advanced analytical skills to assess and improve existing IT infrastructure, as well as to anticipate and address potential issues before they develop.
• Exceptional communication skills to explain complex technical information to non-technical stakeholders, as well as to liaise between different teams within the organization.
• Teamwork abilities to collaborate effectively with IT staff, vendors, and other internal stakeholders to deliver on project requirements.
• Knowledge of IT standards, protocols, and policies, and the ability to implement them consistently across the organization’s technology infrastructure.
• Ability to manage and oversee the installation, upgrade, and maintenance processes of various hardware and software systems.

 

IT Infrastructure Coordinator Experience Requirements

Entry-level IT Infrastructure Coordinators generally require 1 to 2 years of experience, often obtained through internships or part-time roles in IT support or network administration.

Relevant experience in technical roles such as Network Administrator, IT Support Technician, or Systems Analyst can also provide the necessary foundational knowledge.

Candidates with 3 to 5 years of experience usually have had exposure to more complex infrastructure tasks such as managing servers, troubleshooting network issues, and coordinating IT projects.

This level of experience often involves mastering various IT infrastructure tools and software, as well as understanding best practices for IT security and data management.

IT Infrastructure Coordinators with more than 5 years of experience typically have a deeper understanding of designing and implementing IT infrastructure systems.

At this level, they may have also gained leadership experience, managing teams or leading IT infrastructure projects.

This makes them ideal candidates for senior or managerial roles within the IT infrastructure domain.

 

IT Infrastructure Coordinator Education and Training Requirements

An IT Infrastructure Coordinator typically holds a bachelor’s degree in information technology, computer science, or a related field.

They need a solid understanding of computer systems, network management, database administration, and the principles of information systems.

To enhance their skills, they often undergo training in network architecture, server hardware and software, and business-focused technology solutions.

Some positions may require an IT Infrastructure Coordinator to hold a master’s degree in information technology or a related discipline, particularly in larger organizations where complex infrastructure is common.

Several industry certifications are available and often preferred, such as the Microsoft Certified: Azure Solutions Architect Expert, Cisco Certified Network Associate (CCNA), or the CompTIA Network+ certification.

These certifications indicate proficiency in specific areas of IT infrastructure and demonstrate a candidate’s commitment to staying current with evolving technology trends.

Moreover, practical experience with IT infrastructure, either through previous job roles or internships, is usually required as it offers hands-on experience in managing and troubleshooting IT systems.

 

IT Infrastructure Coordinator Salary Expectations

An IT Infrastructure Coordinator earns an average salary of $71,021 (USD) per year.

The actual compensation can differ based on factors such as experience, certifications, the size and sector of the company, and the cost of living in the job location.

 

IT Infrastructure Coordinator Job Description FAQs

What skills does an IT Infrastructure Coordinator need?

An IT Infrastructure Coordinator needs strong technical skills, including knowledge of servers, hardware, software, networks, and data centers.

They should also possess troubleshooting and problem-solving skills to quickly identify and resolve any IT infrastructure issues.

Good communication and teamwork skills are also necessary, as they often work with other IT professionals on coordinated tasks and projects.

 

Do IT Infrastructure Coordinators need a degree?

Most IT Infrastructure Coordinators hold a bachelor’s degree in computer science, information technology, or a related field.

However, some companies may also consider candidates with relevant experience and professional certifications, such as those offered by Microsoft, Cisco, or CompTIA.

 

What should you look for in an IT Infrastructure Coordinator resume?

Look for evidence of relevant experience and technical skills in managing and maintaining IT infrastructure.

Certifications in related fields are also a plus.

Knowledge of certain software systems and applications might be crucial depending on your organization’s needs.

Soft skills such as project management, communication, and leadership should also be present, as the role often requires coordinating with various teams and departments.

 

What qualities make a good IT Infrastructure Coordinator?

A good IT Infrastructure Coordinator is reliable, as they ensure the continuous operation of IT systems critical to business functions.

They are detail-oriented and analytical, able to diagnose and fix complex infrastructure issues.

They should have a proactive attitude towards maintenance and updates to prevent potential problems.

Good interpersonal skills are also important, as they must often explain technical issues and solutions to non-technical staff or management.

 

Is it difficult to hire an IT Infrastructure Coordinator?

Hiring an IT Infrastructure Coordinator can be challenging due to the specific technical expertise required for the role.

Besides, they must have a good understanding of your organization’s unique IT infrastructure needs, which may take time to acquire.

As such, it’s important to offer competitive compensation and benefits to attract skilled professionals.

 

Conclusion

And there we have it.

Today, we’ve shined a light on what it truly entails to be an IT Infrastructure Coordinator.

Guess what?

It’s not just about managing systems and networks.

It’s about facilitating the technological backbone that empowers the digital future.

Equipped with our comprehensive IT Infrastructure Coordinator job description template and real-world examples, you’re ready to make your move.

But don’t just stop there.

Delve deeper with our job description generator. It’s your stepping stone towards meticulously designed listings or honing your resume to perfection.

Remember:

Each system and network configuration is a vital cog in the grand machine.

Let’s construct that future. Together.

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