IT Infrastructure Manager Job Description [Updated for 2025]

In the modern digital landscape, the role of IT Infrastructure Managers has become increasingly pivotal.

As technology evolves, the demand for proficient professionals who can develop, manage, and secure our IT infrastructure magnifies.

But let’s dig deeper: What is truly expected from an IT Infrastructure Manager?

Whether you are:

• A job seeker keen to understand the core elements of this role,
• A hiring manager outlining the perfect candidate,
• Or merely curious about the complexities of IT infrastructure management,

You’ve come to the right place.

Today, we present a customizable IT Infrastructure Manager job description template, crafted for easy posting on job boards or career sites.

Let’s dive straight in.

IT Infrastructure Manager Duties and Responsibilities

IT Infrastructure Managers are responsible for managing the technical aspects of a company’s IT department, including network, hardware and software support.

They are expected to have strong technical skills as well as the ability to manage a team.

The duties and responsibilities of an IT Infrastructure Manager include:

• Oversee the daily operations of the IT department and ensure that systems, services, and infrastructure work reliably and securely
• Develop, implement, and manage projects that align with company goals and objectives
• Lead a team of IT professionals, provide guidance, and manage their performance
• Maintain and administer computer networks, systems, databases, and related environments
• Plan and execute system upgrades and maintenance tasks, including network configuration, installation of new hardware and software, and manage accounts access
• Design and implement disaster recovery plans and ensure data is backed up
• Monitor system performance and troubleshoot issues
• Ensure constant availability of technical resources
• Prepare and maintain documentation of network configurations and cabling layouts
• Develop strategies and procedures for securing IT infrastructure and data
• Manage relationships with vendors and negotiate contracts for IT services
• Stay current with the latest technologies and issues in IT management, including regulatory changes, advancements in technology, and trends in customer requirements

 

IT Infrastructure Manager Job Description Template

Job Brief

We are in search of an experienced IT Infrastructure Manager to oversee all aspects of our technical operations and infrastructure.

Your responsibilities will include managing a team of IT professionals, designing network infrastructure, ensuring the smooth operation of all IT systems, and planning for disaster recovery.

Our ideal candidate has a strong background in IT, with a detailed understanding of various operational systems, hardware, software, and other technologies.

Ultimately, you will manage our technology infrastructure in a way that it aids and supports our business objectives.

 

Responsibilities

• Oversee all IT infrastructure including software, hardware, servers, and networks
• Manage a team of IT professionals and technicians
• Design and implement strategic plans to ensure the IT infrastructure supports the company’s needs
• Develop and manage IT policies and procedures
• Monitor system performance and troubleshooting issues
• Ensure data is handled, transferred or processed according to legal and company guidelines
• Manage IT infrastructure budget
• Coordinate IT activities to ensure data availability and network services with as little downtime as necessary
• Develop and implement disaster recovery protocols

 

Qualifications

• Proven experience as an IT Infrastructure Manager, IT Manager or similar role
• Experience in analysis, implementation, and evaluation of IT systems and their specifications
• Experience in controlling information technology budget
• Sound understanding of computer systems (hardware/software), networks etc.
• Excellent organizational and leadership skills
• Outstanding communication abilities
• BSc/BA in computer science, engineering or relevant field; MSc/MA will be a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: IT Infrastructure Manager
• Work Environment: Office setting with options for remote work. Some travel may be required for team meetings or infrastructure reviews.
• Reporting Structure: Reports to the IT Director or Chief Technology Officer.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $85,000 minimum to $130,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an IT Infrastructure Manager Do?

IT Infrastructure Managers oversee all aspects of an organization’s IT infrastructure.

This includes servers, data centers, network devices, and software applications.

They work in various industries, including finance, healthcare, and technology, among others.

They are responsible for managing, maintaining, and ensuring the availability and security of the IT infrastructure.

This involves monitoring system performance, troubleshooting issues, and making necessary upgrades or repairs.

IT Infrastructure Managers also plan and implement new IT infrastructure projects.

They work closely with other IT teams and departments within the organization to determine the best solutions that align with business goals and strategies.

They are responsible for implementing and enforcing IT policies and procedures to ensure the integrity and safety of company data.

This includes disaster recovery planning and conducting regular system backups.

IT Infrastructure Managers also often manage a team of IT professionals, providing them with guidance and support.

They are responsible for staff training, budgeting, and resource allocation within their department.

In addition, they may be called upon to liaise with vendors, negotiate contracts, and stay up to date on the latest technology trends and advancements to ensure their organization’s IT infrastructure remains competitive.

 

IT Infrastructure Manager Qualifications and Skills

An IT Infrastructure Manager should possess a variety of technical and soft skills that are essential for managing and maintaining an organization’s IT infrastructure, including:

• Strong technical knowledge and experience with network systems, hardware, software, and IT policies to manage a diverse IT infrastructure effectively.
• Excellent problem-solving skills to quickly and efficiently address any IT issues that may arise, minimizing disruption to the organization’s operations.
• Strategic planning abilities to develop and implement IT infrastructure plans and objectives in line with business goals.
• Leadership skills to manage, motivate and develop the IT team, promoting a productive work environment.
• Exceptional communication skills to explain complex IT concepts and procedures clearly to a non-technical audience and to liaise effectively with other departments.
• Good project management skills to oversee the implementation of new systems, upgrades, and other IT projects, ensuring they are delivered on time and within budget.
• Experience with IT security protocols and disaster recovery planning to ensure the organization’s data and IT systems are protected against threats.
• Proficiency in using IT service management (ITSM) tools and other relevant software for managing IT infrastructure.

 

IT Infrastructure Manager Experience Requirements

IT Infrastructure Manager candidates generally require a substantial amount of experience, typically around 5 to 10 years, in an IT-focused role.

This experience often includes roles such as Systems Administrator, Network Engineer, or IT Project Manager.

Candidates need to showcase a deep understanding and hands-on experience with computer networks, network administration, and network installation.

Experience with managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs, etc.

is highly desirable.

Entry-level candidates for this role may have experience in IT support roles or as junior network administrators.

At this stage, they gain exposure to managing IT infrastructure, often under the supervision of a senior IT professional.

As they gain more experience, usually around 3 to 5 years, they might take on roles with more responsibility, such as a senior network engineer or IT project manager.

In these roles, they start to manage complex IT projects and acquire leadership experience.

Candidates with over 5 years of experience may be ready to take on the Infrastructure Manager position.

At this level, they may have experience leading a team, managing budgets, and developing strategic plans for IT infrastructure.

Some companies may also require their IT Infrastructure Managers to hold relevant certifications, like ITIL, PMP, or various certifications offered by Cisco, Microsoft, or Amazon Web Services (AWS).

These certifications can further validate the candidate’s expertise in managing IT infrastructure.

 

IT Infrastructure Manager Education and Training Requirements

IT Infrastructure Managers typically hold a bachelor’s degree in Information Technology, Computer Science, or a related field.

They should have a strong foundation in computer systems, networks, and infrastructure design.

Knowledge in areas such as system security, data storage, and cloud computing is essential.

Most roles require several years of experience in IT infrastructure or system administration.

This experience should include supervisory or leadership roles as the position requires managing teams and overseeing projects.

Certain positions may prefer or require candidates with a master’s degree in IT or Business Administration.

These higher-level degrees demonstrate a candidate’s understanding of strategic planning and resource allocation.

IT Infrastructure Managers should also have industry certifications, such as Microsoft Certified: Azure Solutions Architect Expert, Certified Information Systems Security Professional (CISSP), or Cisco Certified Network Professional (CCNP).

These certifications validate a candidate’s technical skills and knowledge in specific areas of IT infrastructure.

Continual learning and staying updated with the latest technological advancements is crucial in this role.

Many IT Infrastructure Managers pursue further training and certifications throughout their career to enhance their skills and stay competitive.

 

IT Infrastructure Manager Salary Expectations

An IT Infrastructure Manager earns an average salary of $93,000 (USD) per year.

The actual income can fluctuate based on factors like years of experience, level of education, geographical location, and the size and industry of the employer.

 

IT Infrastructure Manager Job Description FAQs

What are the key responsibilities of an IT Infrastructure Manager?

An IT Infrastructure Manager is primarily responsible for overseeing and managing the company’s information technology (IT) infrastructure.

This includes the development and implementation of IT standards and policies, managing staff, project management, service delivery, and ensuring system security and data integrity.

They are also expected to manage and coordinate efforts related to troubleshooting, upgrading, and maintaining company servers, and they often work closely with the IT team to ensure the infrastructure supports the organization’s goals and objectives.

 

What skills does an IT Infrastructure Manager need?

IT Infrastructure Managers should possess excellent technical skills, including proficiency in networking, hardware, software, databases, servers, and information security.

They should have strong leadership and management skills, as they’ll be leading a team of IT professionals.

Strong problem-solving and analytical skills are also important, as they’ll need to troubleshoot complex IT issues.

Finally, excellent communication skills are required as they’ll need to explain complex IT concepts to non-technical colleagues.

 

What qualifications are needed to become an IT Infrastructure Manager?

Most companies require an IT Infrastructure Manager to have a bachelor’s degree in computer science, information technology, or a related field.

Some may prefer candidates with a master’s degree or specific certifications such as Certified in the Governance of Enterprise IT (CGEIT), Certified Information Systems Security Professional (CISSP), or Information Technology Infrastructure Library (ITIL) certification.

In addition to these, several years of experience in IT management or a related field is typically required.

 

What qualities make a good IT Infrastructure Manager?

A good IT Infrastructure Manager is a strategic thinker who can align the IT infrastructure with the organization’s business goals.

They should be proactive in identifying potential IT issues and resolving them before they escalate.

Strong leadership qualities are essential to lead and motivate the IT team effectively.

They should also have a deep understanding of IT systems and the ability to keep up with the latest technology trends to ensure the organization’s IT infrastructure remains up-to-date.

 

What should you look for in an IT Infrastructure Manager resume?

When reviewing an IT Infrastructure Manager resume, look for a strong educational background in IT or a related field, as well as relevant IT certifications.

Also, look for extensive experience in managing IT infrastructure and leading IT teams.

Evidence of successfully implementing IT projects, managing IT budgets, and improving IT systems and processes should be highlighted.

Strong technical skills should be clearly listed, and any specific experience relevant to your company’s IT needs should be considered a plus.

 

Conclusion

And there you have it.

Today, we’ve delved deep into the world of an IT infrastructure manager.

You know what?

It’s not just about managing software and hardware.

It’s about orchestrating a resilient, high-performing digital framework that drives business success.

Armed with our insightful IT infrastructure manager job description template and real-life examples, you’re ready to make your move.

But why end the journey here?

Plunge further with our job description generator. It’s your ultimate guide to creating precise job listings or refining your resume to sheer perfection.

Keep this in mind:

Every IT decision contributes to a larger business strategy.

Let’s shape that future. Together.

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