Jira Consultant Job Description [Updated for 2025]

In the rapidly-evolving world of technology, the role of a Jira Consultant is increasingly crucial.

As technology continues to evolve, so does the demand for skilled individuals who can adeptly navigate, enhance and secure our digital infrastructures.

But let’s delve deeper: What is really expected of a Jira Consultant?

Whether you are:

• A job seeker attempting to understand the nuances of this role,
• A hiring manager drafting the profile of the perfect candidate,
• Or simply curious about the intricacies of Jira consultancy,

You have come to the right place.

Today, we present a customizable Jira Consultant job description template, designed for easy posting on job boards or career websites.

Let’s dive right in.

Jira Consultant Duties and Responsibilities

Jira Consultants use their expert knowledge of the Jira software to help businesses optimize their workflows and improve their project management.

They are responsible for designing, implementing, and maintaining Jira systems based on clients’ specific requirements.

Their duties and responsibilities include:

• Working closely with the client to understand their needs and business processes
• Designing, developing, and implementing customized Jira workflows
• Training staff on how to use the system and providing ongoing support
• Performing system and project audits to ensure Jira is being used optimally
• Configuring, maintaining, and upgrading Jira software and systems
• Integrating Jira with other software tools and systems as required
• Creating and managing complex Jira components including project workflows, screen schemes, permission schemes and notification schemes
• Developing metrics, dashboards, and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports
• Documenting any changes to the system and maintaining a log of system issues
• Addressing and troubleshooting any problems or issues that arise

 

Jira Consultant Job Description Template

Job Brief

We are seeking a knowledgeable Jira Consultant to assist our team with Jira implementation and optimization.

The Jira Consultant will be responsible for understanding business requirements, setting up projects in Jira, designing workflows, and ensuring the tool is utilized effectively.

Our ideal candidates have a solid understanding of Jira’s capabilities, are familiar with Agile methodologies, and have experience in consulting or business analysis.

Ultimately, the role of the Jira Consultant is to help our team effectively use Jira to manage projects, streamline workflows, and improve overall team productivity.

 

Responsibilities

• Understand business requirements and translate them into Jira configurations
• Create, manage, and optimize Jira projects and workflows
• Train team members on how to effectively use Jira for project management
• Maintain Jira systems, including updates and upgrades
• Provide user support and troubleshoot issues
• Develop reports and metrics for project tracking
• Ensure system compliance with company policies and standards

 

Qualifications

• Proven work experience as a Jira Consultant or similar role
• In-depth knowledge of Jira software and its capabilities
• Experience with Agile methodologies
• Excellent problem-solving and critical thinking skills
• Ability to train and support users
• Strong communication and interpersonal skills
• BSc degree in Computer Science, IT or relevant field
• Jira Administration Certification is a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Jira Consultant
• Work Environment: Office setting with options for remote work. Some travel may be required for client consultations.
• Reporting Structure: Reports to the IT Project Manager or IT Director.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $85,000 minimum to $125,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Jira Consultant Do?

A Jira Consultant is a specialist in Atlassian’s Jira software, a tool used for bug tracking, issue tracking, and project management.

They work with businesses across various sectors to customize and optimize the use of Jira according to their specific needs.

Their primary responsibility is to understand the business processes and workflow of an organization and tailor Jira’s use accordingly.

They assist in setting up, configuring, and managing Jira environments, including creating and managing custom, complex projects, workflows, security schemes, custom fields, dashboards, and reports configurations.

Jira Consultants also provide training to employees on how to use Jira effectively, increasing productivity and efficiency in project management.

They play a crucial role in the migration of data from other systems into Jira and ensure that the software integrates seamlessly with other applications used within the organization.

They may also be called upon to troubleshoot any technical issues related to Jira, identify the root cause, and provide appropriate solutions.

They continually monitor the system and perform regular audits to ensure optimal performance.

Another important aspect of their role involves staying updated with the latest Jira features, upgrades, and plugins to ensure the organization is leveraging the software to its maximum potential.

They also provide strategic advice on how the software can be used to improve project management and workflow.

 

Jira Consultant Qualifications and Skills

A competent Jira Consultant should possess a variety of technical skills, industry knowledge, and problem-solving abilities, including:

• Experience in using JIRA software, its configuration, and administration, and understanding its capabilities and limitations.
• Sound knowledge of project management methodologies and Agile development processes, including Scrum and Kanban.
• Expertise in setting up, maintaining, and optimizing JIRA workflows, fields, screens, dashboards, and reporting.
• Strong problem-solving skills to identify, analyze, and rectify any issues that might arise during the use of JIRA software.
• Excellent communication and interpersonal skills to effectively discuss, understand, and convey user requirements and provide user training.
• Ability to manage multiple tasks simultaneously, prioritizing them based on their severity or importance.
• Knowledge of scripting languages like Groovy, Python, or JavaScript for JIRA plugin development.
• Ability to integrate JIRA with other software tools and platforms for seamless operations.
• Experience in providing technical support and user assistance to the JIRA user community.
• Understanding of database concepts and SQL to troubleshoot and resolve data-related issues in JIRA.

 

Jira Consultant Experience Requirements

Entry-level Jira Consultants often have 1 to 2 years of experience, usually gained from an internship, part-time role, or full-time role in IT or project management, where they would have utilized Jira as part of their toolset.

Some roles that can provide relevant experience include IT Project Coordinator, Quality Assurance Tester, and Systems Analyst.

Candidates with more than 2 years of experience are often expected to have a deep understanding of Jira workflows, project configurations, and system dashboards.

They may have also gained experience in other Atlassian tools like Confluence and Bitbucket.

Jira Consultants with more than 3 years of experience are often seen as experts in their field.

They would have developed extensive skills in problem-solving, troubleshooting, and project management.

Moreover, they may have experience in training and supporting end-users in the Jira platform.

Those with more than 5 years of experience may be ready for more senior roles, such as Jira Architect or Project Management Office (PMO) Leader.

These roles often require leadership experience, advanced technical knowledge, and strong project management skills.

Additionally, these consultants may hold Atlassian certifications, which are indicative of their advanced knowledge and skill in Jira and other Atlassian tools.

 

Jira Consultant Education and Training Requirements

A Jira Consultant typically has a bachelor’s degree in computer science, information technology, or a similar field.

The role demands a strong understanding of project management principles and Agile methodologies, as Jira is a tool primarily used for Agile project management.

Certification in Jira software is often required or highly preferred.

Atlassian, the company that created Jira, offers certification programs that validate the consultant’s proficiency in managing, administering, and implementing Jira projects.

Knowledge and experience with other Atlassian products such as Confluence, Bitbucket and Bamboo are also beneficial.

In addition, they should have a strong technical background, including proficiency in SQL and a good understanding of REST APIs, as well as a deep understanding of business processes and workflow mapping.

Good communication skills are a must-have, as Jira consultants often need to collaborate with different teams within an organization and translate complex technical concepts into understandable terms.

Although not always a requirement, having a Project Management Professional (PMP) certification can be a valuable asset for a Jira consultant, especially if the role involves complex project management tasks.

Continuous learning and staying updated with the latest updates and features in Jira software and other Atlassian products is also essential for the role.

 

Jira Consultant Salary Expectations

A Jira Consultant earns an average salary of $92,763 (USD) per year.

The actual earnings can differ based on factors such as years of experience, certifications in the field, the complexity of the project, and the location of the job.

 

Jira Consultant Job Description FAQs

What skills does a Jira Consultant need?

Jira Consultants need to have strong technical skills including proficiency in Jira software and its associated tools such as Confluence and Bitbucket.

They should have excellent problem-solving skills to provide effective solutions to clients.

As Jira Consultants often work with different teams within an organization, strong communication, and interpersonal skills are also crucial.

Knowledge of project management methodologies like Agile and Scrum can be beneficial too.

 

Do Jira Consultants need any specific qualifications?

While a degree in computer science or a related field can be beneficial, it is not strictly necessary for a Jira Consultant role.

What’s more important is a deep understanding of Jira software, its configuration, and customization.

Many employers prefer candidates who have Atlassian Certified Professional (ACP) certification as it demonstrates proficiency in Jira administration.

 

What should you look for in a Jira Consultant resume?

A Jira Consultant’s resume should display a solid understanding of Jira and its associated tools.

Look for experience in configuring and customizing Jira workflows, managing user permissions, and setting up dashboards.

Any experience with project management methodologies such as Agile or Scrum is a plus.

Certification from Atlassian can also be a strong indicator of a candidate’s proficiency.

 

What qualities make a good Jira Consultant?

A good Jira Consultant is detail-oriented and has excellent problem-solving skills.

They should be able to quickly understand a company’s needs and tailor Jira’s features accordingly.

Excellent communication skills are vital, as they will need to effectively train staff on how to use the software.

A proactive approach, with a willingness to stay updated on the latest Jira features and best practices, is also beneficial.

 

Is it difficult to hire Jira Consultants?

Hiring a Jira Consultant can be challenging due to the specific skill set required for the role.

As Jira is widely used in project management and software development, there is a high demand for Jira Consultants.

To attract the best candidates, offering competitive salaries, ongoing training, and opportunities for professional development can be helpful.

 

Conclusion

And there you have it.

Today, we’ve unveiled the true essence of being a Jira consultant.

Surprising isn’t it?

It’s not just about managing tasks and processes.

It’s about shaping the future of project management, one Jira ticket at a time.

With our definitive Jira consultant job description template and real-world examples, you’re ready to make your next career leap.

But, why stop just there?

Dig deeper with our job description generator. It’s your secret weapon for creating precision-crafted job listings or fine-tuning your CV to perfection.

Remember:

Every Jira task is a piece of the larger project puzzle.

Let’s construct that future. Together.

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