Laundromat Manager Job Description [Updated for 2025]

In today’s fast-paced world, the spotlight on laundromat managers has never been more prominent.

Efficiency matters, and with every laundry load, the demand for skilled individuals who can supervise, streamline, and secure our laundry operations intensifies.

But let’s dig deeper: What’s truly expected from a laundromat manager?

Whether you are:

• A job seeker trying to decode the essence of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the inner workings of laundromat management,

You’re in the right place.

Today, we present a customizable laundromat manager job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Laundromat Manager Duties and Responsibilities

Laundromat Managers are responsible for overseeing all aspects of a laundromat’s operations, ensuring the business runs smoothly, and customers receive excellent service.

Their daily duties and responsibilities can include:

• Managing and overseeing the daily operations of the laundromat
• Ensuring all machines and equipment are in good working order
• Scheduling and overseeing maintenance and repairs of machines and equipment
• Keeping the laundromat clean and ensuring sanitary conditions are maintained
• Supervising laundromat staff and ensuring they are providing excellent customer service
• Handling customer inquiries and complaints professionally
• Managing the laundromat’s finances, including processing payments and keeping financial records
• Ordering necessary supplies, such as detergent and laundry bags
• Implementing marketing strategies to attract and retain customers
• Ensuring compliance with all local and national health and safety regulations

 

Laundromat Manager Job Description Template

Job Brief

We are seeking a motivated and diligent Laundromat Manager to supervise all activities at our laundromat facility.

The Laundromat Manager will be responsible for overseeing daily operations, ensuring excellent customer service, and maintaining a clean, well-functioning environment.

The ideal candidate will have a strong background in customer service, good communication skills, and the ability to handle all aspects of laundromat operations.

Your ultimate goal is to ensure our business runs smoothly to promote customer satisfaction and boost our growth.

 

Responsibilities

• Oversee daily operations of the laundromat.
• Ensure that the facility is clean and safe at all times.
• Handle customer inquiries and complaints professionally.
• Perform routine maintenance on laundry machines and equipment, scheduling repairs as necessary.
• Manage inventory of cleaning supplies and communicate needs to procurement officer.
• Train and supervise staff to deliver excellent customer service.
• Monitor daily revenue, manage cash handling, and prepare financial reports.
• Implement marketing strategies to attract and retain customers.
• Ensure compliance with health and safety regulations.
• Develop and implement policies and procedures to improve operational efficiency.

 

Qualifications

• Proven experience as a Laundromat Manager or similar managerial role in the service industry.
• Knowledge of laundromat operations and equipment maintenance.
• Strong customer service and communication skills.
• Basic accounting skills to handle financial transactions and generate reports.
• Ability to handle complaints and conflicts professionally.
• High school diploma; Degree in Business Administration or relevant field is a plus.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Laundromat Manager
• Work Environment: This job requires work in a laundromat setting. Physical activities such as lifting and moving supplies may be necessary.
• Reporting Structure: Reports to the Business Owner or Area Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $30,000 minimum to $40,000 maximum
• Location: [City, State] (specify the location)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Laundromat Manager Do?

A Laundromat Manager oversees the daily operations of a laundry facility.

They are typically employed by commercial laundromats, apartment complexes, or other institutions that have in-house laundry services.

They manage all aspects of the laundromat, from maintaining the laundry machines and ensuring they’re in proper working order to managing inventory of cleaning supplies.

They also oversee the cleanliness and maintenance of the facility, ensuring it meets health and safety standards.

Laundromat Managers also handle customer service responsibilities.

They assist customers with machine operation and troubleshooting, answer customer queries, and resolve any complaints.

They are also often responsible for setting prices for laundry services, collecting payments, and keeping track of the laundromat’s financial transactions.

Some managers may also have the responsibility of hiring, training, and managing staff.

This includes scheduling shifts, managing payroll, and ensuring staff are maintaining a high level of customer service.

Laundromat Managers are also responsible for ensuring the business complies with local, state, and federal laws and regulations.

This may include obtaining and renewing necessary permits or licenses.

In short, their role is to ensure that the laundromat operates efficiently and profitably, while providing a positive experience for its customers.

 

Laundromat Manager Qualifications and Skills

A proficient Laundromat Manager should possess the qualifications and skills that match your job description, such as:

• Customer service skills to interact with customers, handle complaints, and provide information about services and policies
• Technical knowledge of laundry equipment, including understanding how to operate, troubleshoot, and perform minor repairs on the machines
• Management skills to supervise staff, ensure smooth operations, and maintain a clean and safe environment for customers and employees
• Financial skills to handle cash transactions, manage accounts, and maintain financial records
• Problem-solving skills to effectively address any operational issues that may arise, from equipment malfunctions to customer complaints
• Communication skills to effectively interact with staff and customers, as well as to liaise with suppliers and service providers
• Organizational skills to manage and coordinate staff schedules, track inventory, and ensure timely completion of laundry services
• Physical stamina and strength to stand for long periods, lift heavy laundry loads, and perform other physical tasks as required.

 

Laundromat Manager Experience Requirements

Laundromat managers may start their careers in entry-level roles such as laundry attendants or customer service representatives within laundromats or similar establishments.

These positions can provide them with relevant skills including machine operation, customer service, and basic maintenance.

Candidates with 1 to 2 years of experience often have hands-on knowledge of the day-to-day operations of a laundromat, including handling customer inquiries and complaints, operating and maintaining laundry equipment, and monitoring cleaning supplies inventory.

Those with more than 3 years of experience in the laundry industry often acquire skills beyond basic operations, such as staff management, financial planning, sales strategy, and customer relationship management.

They may have worked as assistant managers or supervisors in larger laundromats or dry cleaning establishments.

Candidates with more than 5 years of experience in managing a laundromat often have a comprehensive understanding of all aspects of the business, from customer service to equipment repair, finance, and safety regulations.

Their experience likely includes developing business strategies, handling administrative tasks, and leading a team.

This level of experience makes them suitable for senior managerial roles within the industry.

 

Laundromat Manager Education and Training Requirements

A Laundromat Manager does not require a specific degree, but a high school diploma or equivalent is generally necessary.

Some managers may have a bachelor’s degree in business administration or a similar field, although this is not a strict requirement.

There are no specific licensure requirements for a Laundromat Manager.

However, gaining some industry-specific training or certification, such as from the Coin Laundry Association, can be advantageous.

These programs can provide knowledge about best business practices, equipment maintenance, and customer service.

In terms of practical experience, previous work in a laundromat or similar customer-service environment could be beneficial.

Familiarity with laundry equipment, operations, and repair is often needed, and can be gained on the job.

Good managerial skills are important, and these can be developed through experience or through courses in business management or administration.

Finally, it’s worth noting that a Laundromat Manager should have strong customer service and communication skills, as they will frequently interact with customers, resolve complaints, and ensure customer satisfaction.

Training in these areas can be obtained through various customer service courses or through on-the-job experience.

 

Laundromat Manager Salary Expectations

A Laundromat Manager can expect to earn an average salary of $30,000 to $40,000 (USD) per year.

The actual earnings may vary greatly depending on the location, the size and success of the laundromat, and the manager’s level of experience and skills.

 

Laundromat Manager Job Description FAQs

What skills does a Laundromat Manager need?

Laundromat Managers should have excellent organizational skills and a keen eye for detail to ensure the smooth operation of the facility.

They need strong communication skills to deal with staff and customers effectively.

Basic maintenance knowledge and the ability to troubleshoot common machine issues is also beneficial.

 

Do Laundromat Managers need a specific degree or education?

While there isn’t a specific degree required for a Laundromat Manager, a high school diploma or equivalent is typically necessary.

Experience in retail management or customer service can be advantageous.

Some managers may also have a degree in business or a related field, but this isn’t typically a requirement for the job.

 

What should you look for in a Laundromat Manager’s resume?

Look for prior experience in managing a team or operating a similar facility such as a dry cleaner or retail store.

Experience in customer service, machine maintenance, inventory management, and cash handling are also beneficial.

If the candidate has any business, management, or relevant certifications, these should be considered as well.

 

What qualities make a good Laundromat Manager?

A good Laundromat Manager is reliable, customer-focused, and has strong leadership skills.

They should be able to handle stressful situations calmly and efficiently.

An ability to multi-task, a knack for problem-solving, and being comfortable with technology are also necessary traits.

 

What are the daily duties of a Laundromat Manager?

A Laundromat Manager’s daily duties may include opening and closing the facility, supervising staff, handling customer inquiries and complaints, maintaining and servicing laundry equipment, managing inventory, and ensuring the overall cleanliness and safety of the facility.

They may also handle cash, check inventory, and order supplies as needed.

 

Is it difficult to hire Laundromat Managers?

Hiring a Laundromat Manager can be challenging, as it requires finding a candidate who is not only experienced and competent but also reliable and customer-service oriented.

To attract quality candidates, it may be beneficial to offer competitive pay, flexible hours, and a positive work environment.

 

Conclusion

There you have it.

Today, we’ve given you an inside look into what being a laundromat manager truly entails.

And here’s the kicker:

It’s not just about sorting whites from colors.

It’s about orchestrating the seamless operation of a key community hub, one load of laundry at a time.

Armed with our trusted laundromat manager job description template and real-world examples, you’re poised to make your next career move.

But don’t stop there.

Go beyond the surface with our job description generator. It’s your next step to crafting precise job listings or perfecting your resume down to the last detail.

Remember:

Every load of laundry is a part of the greater operational picture.

Let’s manage that future. Together.

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