Learning and Development Support Job Description [Updated for 2025]

In the modern era of knowledge-based economies, the focus on Learning and Development Support roles has never been more important.

As industries evolve, the need for skilled individuals who can nurture, enhance, and safeguard our educational and developmental systems grows exponentially.

But what does a Learning and Development Support role really entail?

Whether you are:

• A job seeker looking to understand the fundamentals of this role,
• A hiring manager mapping out the perfect candidate,
• Or simply curious about the intricacies of learning and development support,

You’ve come to the right place.

Today, we present a customizable Learning and Development Support job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Learning and Development Support Duties and Responsibilities

Learning and Development Support professionals perform a range of tasks related to creating, implementing, and monitoring training programs.

They also assist in administrative duties and may have supervisory roles over specific training initiatives or programs.

Learning and Development Support professionals are primarily responsible for supporting the learning and development initiatives within a company, with daily duties and responsibilities including:

• Assist in the creation and implementation of training programs
• Monitor and evaluate the effectiveness of training initiatives
• Coordinate and schedule training sessions
• Assist in the development of learning materials and resources
• Provide administrative support for learning and development initiatives
• Maintain records of training attendance and employee progress
• Research and stay up-to-date on the latest trends and best practices in the field of learning and development
• Provide support to trainers and facilitators during training sessions
• Assist in the development and maintenance of the organization’s Learning Management System (LMS)

 

Learning and Development Support Job Description Template

Job Brief

We are looking for an enthusiastic Learning and Development Support Specialist to help manage and deliver training programs within our organization.

The ideal candidate will be responsible for planning, organizing, and coordinating educational programs to enhance the skills and knowledge of our employees.

The Learning and Development Support Specialist will work closely with the Learning and Development Manager to identify training needs, create educational materials, and facilitate learning sessions.

They should have a strong understanding of effective teaching methodologies and possess excellent leadership skills.

 

Responsibilities

• Assist in the design and delivery of training programs and workshops.
• Coordinate and manage training schedules and logistics.
• Assist in the development of learning materials, visual aids and presentations.
• Monitor, evaluate and record training activities and program effectiveness.
• Collaborate with team leads and managers to identify training needs and gaps in existing training programs.
• Provide administrative support for the smooth functioning of training activities.
• Manage training resources and maintain training records.
• Facilitate communication and feedback between trainers and learners.
• Stay informed on the latest industry trends and advancements in training and development.

 

Qualifications

• Proven work experience in a similar role within Learning and Development or Training.
• Familiarity with traditional and modern training methods, tools and techniques.
• Excellent organizational and time-management abilities.
• Strong communication and presentation skills.
• Ability to evaluate and research training options and alternatives.
• Proficient with Microsoft Office Suite and learning management systems.
• Bachelor’s degree in Education, Human Resources or related field.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Continuous learning and development opportunities

 

Additional Information

• Job Title: Learning and Development Support Specialist
• Work Environment: Office setting with options for remote work. Some travel may be required for training or workshops.
• Reporting Structure: Reports to the Learning and Development Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $48,000 minimum to $70,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Learning and Development Support Do?

Learning and Development Support professionals typically work for corporations across different industries, educational institutions or consulting firms.

Their primary task is to aid the Learning and Development (L&D) department in designing, implementing, and evaluating employee training programs.

They may also assist in creating educational materials such as handbooks, guides, and online modules.

These professionals often organize and schedule training sessions, ensuring that all necessary resources are available, including equipment, training materials, and venue.

They may also be responsible for managing the enrollment process and maintaining participant records.

Learning and Development Support staff also assist in assessing the effectiveness of the training programs.

They collect and analyze data such as participant feedback, test results, and completion rates.

This data is used to refine and improve the training programs.

In addition, they may assist in facilitating training sessions, supporting the trainer or facilitator by taking care of logistical details, and resolving any issues that may arise during the session.

Lastly, Learning and Development Support professionals often serve as a point of contact for employees, answering queries, and providing guidance on training and development opportunities within the organization.

They play a vital role in supporting employee learning and growth, thus contributing to the organization’s overall success.

 

Learning and Development Support Qualifications and Skills

A proficient Learning and Development Support member should have the skills and qualifications that mirror your job requirements, such as:

• Excellent communication and interpersonal skills to effectively interact with team members, management, and staff across different levels within the organization.
• Strong organizational skills to manage multiple tasks, deadlines, and projects simultaneously while maintaining high levels of accuracy and attention to detail.
• Understanding of learning principles and modern training techniques with the ability to develop and implement effective learning strategies and programs.
• Excellent problem-solving skills to identify challenges in the learning process and develop effective solutions.
• Proficiency in learning management systems and e-learning platforms to facilitate smooth and efficient learning processes.
• Ability to evaluate and assess the effectiveness of learning programs and make necessary adjustments for continuous improvement.
• Good project management skills to oversee the planning, implementation, and evaluation of learning programs.
• Comfortable with technologies used in virtual training environments, such as video conferencing tools, virtual classrooms, and digital learning software.

 

Learning and Development Support Experience Requirements

Entry-level Learning and Development Support candidates usually need at least a Bachelor’s degree in Education, Human Resources, or a related field.

They may also need 1-2 years of experience, potentially gained through internships or part-time roles in human resources, training, or corporate education.

Candidates with around 3 years of experience typically have a strong grasp of adult learning theories and instructional design, often gained in roles such as Training Coordinator, Learning Specialist, or HR Generalist.

At this stage, they may have experience in developing, implementing, and evaluating learning programs.

Those with more than 5 years of experience usually have demonstrated project management skills and have experience working with Learning Management Systems (LMS).

They might have held roles such as Learning and Development Specialist or Manager.

With this level of experience, they may be ready for senior or leadership roles within the Learning and Development department, overseeing learning strategies and initiatives for an entire organization.

 

Learning and Development Support Education and Training Requirements

Individuals interested in the role of Learning and Development Support typically need to have a bachelor’s degree in human resources, business administration, or a related field.

A background in learning and development or human resources can be beneficial, but isn’t always necessary as long as the individual has a strong passion for facilitating growth and development within an organization.

Some companies may require a master’s degree in human resources development, education, or a similar field, especially for higher level or specialized roles.

This degree can provide more in-depth knowledge about adult learning principles, instructional design, and training methodologies.

In addition to formal education, relevant work experience in a training or HR role can be advantageous.

This could include experience in delivering training, creating learning materials, or implementing learning management systems.

Certifications related to the field can also be an asset.

For example, the Association for Talent Development offers a Certified Professional in Learning and Performance (CPLP) designation, and the Society for Human Resource Management offers a variety of HR certifications.

These can demonstrate a commitment to the field and can provide more specific knowledge and skills.

It’s also essential for Learning and Development Support professionals to have strong communication skills and the ability to work well with a variety of different people, as they may be involved in coordinating training sessions and supporting employees in their learning journeys.

 

Learning and Development Support Salary Expectations

A Learning and Development Support professional earns an average salary of $50,994 (USD) per year.

However, the salary can vary significantly based on factors such as the individual’s level of experience, the size and industry of the employing company, and the geographical location.

 

Learning and Development Support Job Description FAQs

What skills does a Learning and Development Support need?

Learning and Development Support professionals should possess strong communication and interpersonal skills.

They must be adept at training facilitation, instructional design, and content development.

They should also be proficient in using digital tools and technologies for training delivery.

The ability to evaluate training effectiveness and adapt programs based on feedback is also crucial.

 

Do Learning and Development Support professionals need a degree?

While not always required, a degree in Human Resources, Organizational Psychology, Education, or a related field can be beneficial for a Learning and Development Support role.

Further qualifications, such as certifications in training and development, instructional design, or e-learning can also be advantageous.

 

What should you look for in a Learning and Development Support resume?

Look for experience in designing, implementing, and evaluating training programs.

Knowledge of adult learning principles and experience with learning management systems (LMS) is a plus.

Also, assess their familiarity with various training methods, including on-the-job coaching, mentorship programs, e-learning, workshops, and conferences.

 

What qualities make a good Learning and Development Support professional?

A good Learning and Development Support professional is a strong communicator, capable of clearly presenting information to a diverse range of learners.

They should be empathetic, patient, and able to inspire and motivate employees to learn and grow.

Organizational and analytical skills are also important, as they often need to manage multiple training programs and assess their effectiveness.

 

Is it challenging to hire Learning and Development Support professionals?

The challenge in hiring Learning and Development Support professionals often lies in finding candidates who possess not only the necessary technical skills but also the ability to connect with learners on a personal level.

These professionals play a crucial role in nurturing a culture of continuous learning, so it’s essential to find individuals who can inspire and motivate employees to participate in development programs.

 

Conclusion

So there you have it.

Today, we’ve unveiled the true essence of a Learning and Development Support role.

And guess what?

It’s not just about delivering training.

It’s about fostering an environment for growth and continuous improvement, one learning session at a time.

With our go-to Learning and Development Support job description template and real-world examples, you’re all set to take the leap.

But why stop there?

Go beyond with our job description generator. It’s your ultimate resource to draft precision-crafted job listings or fine-tune your resume to perfection.

Remember:

Every learning session is a stepping stone towards greater efficiency and productivity.

Let’s cultivate that future. Together.

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