Mainframe Operations Analyst Job Description [Updated for 2025]

In the digital era, the focus on Mainframe Operations Analysts has never been more intense.

As technology evolves, so does the demand for skilled professionals who can monitor, manage, and maintain our digital infrastructure.

But what exactly does a Mainframe Operations Analyst do?

Whether you are:

• A candidate trying to understand the core responsibilities of this role,
• A hiring manager outlining the perfect profile,
• Or simply interested in the realm of mainframe operations,

You’re in the right place.

Today, we present a customizable Mainframe Operations Analyst job description template, created for effortless posting on job boards or career sites.

Let’s delve right into it.

Mainframe Operations Analyst Duties and Responsibilities

Mainframe Operations Analysts are responsible for monitoring and controlling mainframe computer systems, servers, and data processing operations.

They utilize their technical expertise to ensure optimal performance and troubleshoot issues that arise.

Their daily duties and responsibilities include:

• Monitoring mainframe computer systems and servers to ensure they are functioning optimally and efficiently
• Diagnosing and resolving problems related to hardware, software, and network failures
• Performing batch job processing and system backups to ensure data integrity and system availability
• Working closely with system programmers and developers to implement and maintain system applications
• Reviewing and executing job schedules, correcting job errors, and adjusting system parameters as needed
• Preparing reports on mainframe operations activities, including system performance, usage, and troubleshooting activities
• Performing preventative maintenance tasks on mainframe computer systems, servers, and peripheral devices
• Contributing to the development and implementation of system recovery plans to ensure continued operations in the event of a disaster

 

Mainframe Operations Analyst Job Description Template

Job Brief

We are in search of an experienced Mainframe Operations Analyst to join our team.

Your primary role will involve managing and maintaining our mainframe computer systems.

You will perform regular system checks, monitor system performance, and provide troubleshooting solutions when needed.

The ideal candidate should have in-depth knowledge of mainframe systems, strong problem-solving skills, and the ability to manage system emergencies.

They should be familiar with the operations of the mainframe system, including job scheduling, backups, and system monitoring.

 

Responsibilities

• Monitor the mainframe system and respond to system messages and alerts
• Perform regular system checks to ensure optimal performance
• Troubleshoot and resolve system issues
• Implement software upgrades and patches
• Ensure data security and integrity in mainframe operations
• Maintain system documentation for troubleshooting and training purposes
• Assist in the development and implementation of disaster recovery procedures
• Collaborate with other IT staff to ensure smooth and reliable operation of software and systems
• Provide user support and conduct user training when required

 

Qualifications

• Proven work experience as a Mainframe Operations Analyst or similar role
• In-depth knowledge of mainframe systems and related software
• Experience in problem-solving and troubleshooting
• Excellent communication skills
• Ability to work independently and in a team
• Attention to detail and good problem-solving skills
• BS/BA in Information Technology, Computer Science or related field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Mainframe Operations Analyst
• Work Environment: Office setting with options for remote work. Some on-call work may be required for system emergencies.
• Reporting Structure: Reports to the IT Manager or Director of IT Operations.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $75,000 minimum to $120,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Mainframe Operations Analyst Do?

A Mainframe Operations Analyst typically works for large corporations or IT consulting firms, where they are responsible for monitoring and controlling mainframe computer systems.

These professionals operate mainframe computer systems, ensuring their optimal performance and availability.

They monitor the systems for potential issues and perform routine maintenance to prevent malfunctions.

They usually work closely with other IT professionals, like system administrators, network engineers, and technical support, to troubleshoot and resolve any issues that may affect the system’s performance or data integrity.

Mainframe Operations Analysts also perform system upgrades, install new software, and may be involved in disaster recovery planning and execution.

They are tasked with ensuring the reliability and efficiency of the mainframe systems, which are often critical to a company’s operations.

These individuals often work in shifts to provide round-the-clock support for their organization’s mainframe systems.

In addition, they may be responsible for creating and maintaining system documentation, training other staff members on mainframe operations, and improving operational processes whenever possible.

 

Mainframe Operations Analyst Qualifications and Skills

A proficient Mainframe Operations Analyst should have the skills and qualifications that align with your job description, such as:

• Deep technical knowledge of mainframe systems and operations to monitor and manage data processing tasks efficiently.
• Problem-solving skills to identify, troubleshoot, and resolve issues that may arise during the operation of mainframe systems.
• Communication skills to effectively articulate technical information to various stakeholders, including non-technical team members.
• Knowledge of mainframe software and hardware, operating systems, and peripherals for effective system management.
• Attention to detail to accurately handle system logs, track system performance, and manage system resources.
• Project management skills to oversee system upgrades, software installations, and other mainframe operations projects.
• Interpersonal skills to work collaboratively with other IT professionals, including systems administrators, network engineers, and database administrators.
• An understanding of security protocols and backup procedures to protect data and ensure the availability of services in the event of system failures.
• Experience in scripting and automation for mainframe tasks to increase efficiency and reduce the risk of errors.

 

Mainframe Operations Analyst Experience Requirements

For entry-level Mainframe Operations Analyst roles, employers typically seek candidates with 1-2 years of experience in information technology or computer science.

This experience can be obtained through internships, part-time roles, or graduate roles in related areas such as System Administration, Network Operations or IT Support.

Candidates with 2-4 years of experience are usually preferred for mid-level roles.

These professionals often have hands-on experience in mainframe operations, and are proficient in mainframe languages such as COBOL, JCL, and CICS.

It’s also beneficial if these candidates have experience with mainframe tools like TSO, ISPF, and z/OS.

Candidates for senior Mainframe Operations Analyst roles generally have 5 or more years of professional experience.

They often have deep technical skills related to mainframe systems and have proven their ability to manage and analyze complex mainframe operations.

In addition, these candidates may have leadership experience, project management skills, and have been responsible for mentoring or training junior staff.

Certifications related to IBM Mainframes, such as the IBM Certified Systems Programmer or Certified Database Administrator, are often seen as an added advantage for all levels of Mainframe Operations Analyst roles.

Experience in sectors such as banking, insurance, or government, where mainframes are commonly used, can also be beneficial.

 

Mainframe Operations Analyst Education and Training Requirements

Mainframe Operations Analysts generally require a bachelor’s degree in computer science, information technology, or a related field.

An understanding of computer systems, databases, and programming is typically necessary for this role.

Familiarity with mainframe systems such as IBM Z Series, and languages like COBOL, Assembler, or JCL is also beneficial.

For higher-level positions, employers may prefer candidates with a master’s degree in computer science or a similar field.

In some cases, a concentration in systems analysis could be particularly advantageous.

Certification in mainframe technologies, like IBM Certified System Administrator or Certified Associate – System Operator for IBM Z, can provide a competitive edge.

These certifications showcase a professional’s proficiency in managing mainframe operations, and their dedication to staying updated with the latest technological advancements.

Practical experience in a mainframe environment, whether it’s through on-the-job training or internships, is highly valued by employers.

This hands-on experience allows analysts to apply their theoretical knowledge to real-world situations and develop problem-solving skills.

Lastly, due to the rapid evolution of technology, Mainframe Operations Analysts should be committed to continuous learning to keep up with new systems, programming languages, and best practices in the industry.

 

Mainframe Operations Analyst Salary Expectations

A Mainframe Operations Analyst earns an average salary of $65,500 (USD) per year.

The actual earnings can vary greatly depending on the level of experience, industry, and geographical location.

 

Mainframe Operations Analyst Job Description FAQs

What skills does a Mainframe Operations Analyst need?

Mainframe Operations Analysts need to have a firm understanding of mainframe computer systems.

They should have strong analytical skills to troubleshoot and resolve system issues.

Knowledge of programming languages such as COBOL or PL/1 and database systems like DB2 and IMS is often required.

Additionally, they should possess good communication skills to convey technical issues to non-technical staff.

 

Do Mainframe Operations Analysts need a degree?

Most Mainframe Operations Analyst positions require a bachelor’s degree in computer science, information systems, or a related field.

However, equivalent experience working with mainframe systems may also be considered.

Some organizations may prefer candidates with additional certifications specific to mainframe technologies.

 

What should you look for in a Mainframe Operations Analyst resume?

Look for a background in computer science or a related field, as well as specific experience with mainframe systems.

Knowledge of mainframe programming languages, databases, and operating systems is crucial.

Also, look for evidence of problem-solving skills, analytical capabilities, and attention to detail.

 

What qualities make a good Mainframe Operations Analyst?

A good Mainframe Operations Analyst is analytical and detail-oriented, able to identify and troubleshoot complex issues within mainframe systems.

They should be adaptable, as technology is constantly evolving.

Good communication skills are also vital, as they often need to explain technical issues to non-technical colleagues or clients.

 

Is it difficult to hire Mainframe Operations Analysts?

Given that mainframe systems are a more traditional technology, finding candidates with the necessary skills and experience may be challenging.

However, with a thorough recruitment process and a willingness to invest in training, finding the right Mainframe Operations Analyst is achievable.

 

Conclusion

There we have it.

Today, we’ve taken a detailed look into the intricate world of a Mainframe Operations Analyst.

Surprised?

It’s not just about monitoring mainframe applications.

It’s about shaping the future of technology operations, one mainframe system at a time.

With our comprehensive Mainframe Operations Analyst job description template and real-world examples, you’re fully equipped to take your next step.

But why pause there?

Explore further with our job description generator. It’s your go-to resource for creating detailed job listings or perfecting your resume to the last detail.

Remember:

Every mainframe operation is a piece of the larger technological puzzle.

Let’s construct that future. Together.

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