Maintenance Operations Manager Job Description [Updated for 2025]

In an increasingly mechanized world, the importance of a Maintenance Operations Manager is crucial.

As systems evolve, the demand for skilled professionals who can manage, optimize, and protect our infrastructural operations escalates.

But let’s delve deeper: What’s truly expected from a Maintenance Operations Manager?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply intrigued by the inner workings of maintenance operations,

You’re in the right place.

Today, we present a customizable Maintenance Operations Manager job description template, designed for effortless posting on job boards or career sites.

Let’s delve right into it.

Maintenance Operations Manager Duties and Responsibilities

Maintenance Operations Managers are responsible for coordinating, planning, and leading the maintenance operations within an organization.

They oversee all installation, repair, and upkeep activities of the company’s facilities.

They have the following duties and responsibilities:

• Develop maintenance procedures and ensure implementation
• Carry out inspections of the facilities to identify and resolve issues
• Plan and oversee all repair and installation activities
• Monitor equipment inventory and place orders when necessary
• Manage relationships with contractors and service providers
• Ensure that all maintenance operations are in compliance with safety regulations
• Check that all machinery and equipment is running efficiently
• Prepare and control the maintenance budget, ensuring cost-effectiveness
• Monitor and track maintenance activities and performance metrics
• Coordinate with other departments for scheduling repairs or routine maintenance
• Recruit, train, and oversee maintenance employees, ensuring they have necessary skills and knowledge

 

Maintenance Operations Manager Job Description Template

Job Brief

We are seeking a detail-oriented, experienced Maintenance Operations Manager to join our team.

In this role, you will oversee and manage the daily operations of our maintenance department.

Your responsibilities will include planning maintenance operations, managing staff, overseeing projects, and ensuring that all maintenance activities are completed safely, efficiently, and within the allocated budget.

Our ideal candidate has a solid understanding of technical aspects of plumbing, carpentry, electrical systems etc., exceptional communication skills, and significant experience in a maintenance field.

 

Responsibilities

• Develop maintenance procedures and ensure implementation
• Carry out inspections of the facilities to identify and resolve issues
• Plan and oversee all repair and installation activities
• Monitor equipment inventory and place orders when necessary
• Monitor expenses and control the budget for maintenance
• Manage relationships with contractors and service providers
• Ensure health and safety policies are complied with
• Develop and manage maintenance personnel and arrange for training when needed
• Create and maintain comprehensive activity logs and reports

 

Qualifications

• Proven experience as maintenance manager or other managerial role
• Experience in planning maintenance operations
• Solid understanding of technical aspects of plumbing, carpentry, electrical systems etc.
• Working knowledge of facilities machines and equipment
• Ability to keep track of and report on activity
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership abilities
• High school diploma or equivalent; Degree from a vocational school or BSc/BA in business administration or facility management will be an advantage

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development assistance

 

Additional Information

• Job Title: Maintenance Operations Manager
• Work Environment: This position requires working in a variety of environments including office settings, outdoor locations, and on-site at various facilities. Some travel may be required for meetings or site visits.
• Reporting Structure: Reports to the Director of Operations.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $55,000 minimum to $95,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Maintenance Operations Manager Do?

A Maintenance Operations Manager is typically employed in industries such as manufacturing, hospitality, and real estate.

They may also work as part of facility management firms.

Their primary role is to oversee and coordinate the maintenance and repair activities of a particular facility or a set of facilities.

They work closely with technicians, engineers, and other maintenance personnel to ensure all equipment and systems are functioning optimally.

Their job includes planning and scheduling preventive and corrective maintenance tasks, inspecting facilities to identify issues, and ensuring compliance with safety regulations and standards.

They are also responsible for managing the maintenance budget, making decisions about equipment purchases, and negotiating contracts with vendors and service providers.

Maintenance Operations Managers often handle emergency maintenance issues and formulate contingency plans to mitigate the impact of unexpected breakdowns.

They also play a key role in improving operational efficiency by implementing maintenance best practices and optimizing resource utilization.

In some cases, they may be involved in training staff and fostering a culture of safety and quality within their teams.

 

Maintenance Operations Manager Qualifications and Skills

A proficient Maintenance Operations Manager should have the skills and qualifications in line with the requirements of the job, including:

• Extensive knowledge and experience in facility maintenance, including understanding of electrical, plumbing, and HVAC systems.
• Strong leadership and management skills to direct and oversee the activities of maintenance staff, ensuring that all maintenance operations are completed efficiently and effectively.
• Excellent problem-solving skills to identify, troubleshoot, and address any maintenance issues or challenges that may arise.
• Outstanding communication and interpersonal skills to coordinate with team members, explain complex maintenance processes in an understandable way, and liaise with vendors or contractors.
• Ability to plan and manage a budget for maintenance operations, ensuring that all maintenance activities are carried out within the allocated budget.
• Strong organizational skills to manage multiple tasks and projects simultaneously, ensuring that all maintenance needs are met in a timely manner.
• Ability to understand and interpret blueprints, schematics, and technical manuals.
• Proficient in using computer systems for record keeping, maintenance programs, and reporting.
• Time-management skills to ensure maintenance schedules are followed and deadlines are met.
• Physical stamina and agility to inspect various areas of the facility, and to handle occasional manual tasks.

 

Maintenance Operations Manager Experience Requirements

Maintenance Operations Managers typically have a background in technical or facility management, with a few years of experience under their belt.

Entry-level candidates may have 1 to 2 years of experience, often through an internship or part-time role in facilities or technical service management.

These professionals can also gain practical experience in roles such as Maintenance Technician, Building Services Manager, or other roles related to facilities and equipment maintenance.

Candidates with more than 3 years of experience usually have developed their technical skills and knowledge in entry-level Facility Manager or Maintenance Supervisor roles.

They are proficient in identifying and resolving maintenance issues, and understand the importance of safety regulations and preventive maintenance.

Those with more than 5 years of experience may have some leadership experience, demonstrating skills in team management, budgeting, and strategic planning.

These candidates are usually ready for a managerial role in maintenance operations.

They may also have experience in contract negotiation, inventory management, and implementing maintenance management systems.

In addition to these, a Maintenance Operations Manager must also have excellent communication skills to interact with team members, vendors, and other stakeholders.

Some companies may prefer candidates with a bachelor’s degree in Facility Management, Engineering, or a related field.

Certifications such as a Certified Facility Manager (CFM) or a Certified Maintenance & Reliability Professional (CMRP) could also be advantageous.

 

Maintenance Operations Manager Education and Training Requirements

Maintenance Operations Managers typically require a bachelor’s degree in facilities management, engineering, business administration or a related field.

They need to have a solid understanding of mechanical systems, building maintenance, procurement, and supervisory practices.

In some industries, a master’s degree in business administration or a related field might be preferred.

Maintenance Operations Managers are also often required to have several years of experience in facilities management or maintenance, with a significant portion of that time spent in a leadership role.

Certification from organizations such as the International Facility Management Association could be beneficial.

These programs often cover topics like project management, finance, and sustainability, offering vital skills for a Maintenance Operations Manager.

Continuing education and staying abreast of the latest best practices in the field is also highly recommended to ensure effective and efficient operations.

These managers should also have strong problem-solving skills, the ability to work under pressure and excellent communication skills.

 

Maintenance Operations Manager Salary Expectations

A Maintenance Operations Manager earns an average salary of $82,121 (USD) per year.

However, the total pay can significantly vary depending on factors such as experience level, industry, the scale of operations, and the location of the job.

 

Maintenance Operations Manager Job Description FAQs

What qualifications should a Maintenance Operations Manager have?

A Maintenance Operations Manager should preferably have a degree in business administration, facilities management, or a related field.

They should also have proven experience in maintenance management and thorough knowledge of health and safety regulations.

Certifications such as Certified Maintenance & Reliability Professional (CMRP) can be an added advantage.

 

What skills does a Maintenance Operations Manager need?

A Maintenance Operations Manager should possess strong leadership and management skills, as they need to manage a team.

They should have excellent organizational and communication skills to effectively plan and execute maintenance operations.

They should also have problem-solving skills and the ability to work under pressure.

Knowledge of maintenance procedures, equipment operations, and safety requirements is also crucial.

 

What are the typical duties of a Maintenance Operations Manager?

A Maintenance Operations Manager is responsible for planning and coordinating all installation (telecommunications, heat, electricity etc.) and refurbishment activities.

They manage the upkeep of equipment and supplies to meet health and safety standards.

They also inspect buildings’ structures to determine the need for repairs or renovations, review utilities consumption and strive to minimize costs, and supervise all staff facilities staff (custodians, technicians, groundskeepers etc.).

 

What qualities make a good Maintenance Operations Manager?

A good Maintenance Operations Manager is proactive, with the ability to anticipate and address problems before they escalate.

They demonstrate strong leadership skills, effectively managing and motivating their team.

They are detail-oriented and have a keen eye for identifying areas that need improvement or maintenance.

They are also adaptable, capable of managing multiple tasks and shifting priorities as needed.

 

Is it challenging to hire a Maintenance Operations Manager?

Hiring a Maintenance Operations Manager can be a challenge because this role requires a unique combination of technical knowledge, management skills, and experience.

The market is competitive, so attracting and retaining top talent may require offering competitive salaries, benefits, and opportunities for professional development.

 

Conclusion

And there you have it.

Today, we’ve taken an in-depth look at what it truly means to be a Maintenance Operations Manager.

And guess what?

It’s not just about repairing and maintaining.

It’s about orchestrating the smooth running of an organization’s operations, one maintenance task at a time.

Armed with our comprehensive Maintenance Operations Manager job description template and real-world examples, you’re all set to make a career leap.

But why stop there?

Dig deeper with our job description generator. It’s your next step to crafting meticulous job listings or enhancing your resume to perfection.

Remember:

Every maintenance task is a part of the bigger operational picture.

Let’s build that future. Together.

How to Become a Maintenance Operations Manager (Complete Guide)

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