Marina Manager Job Description [Updated for 2025]

In the ever-evolving world of marine management, the role of a marina manager is becoming more paramount than ever before.

As nautical tourism expands, and with the increasing demand for superior marine facilities, the call for proficient professionals who can manage, enhance, and secure our marinas grows louder.

But let’s delve deeper: What exactly is expected from a marina manager?

Whether you are:

• A job seeker striving to understand the core of this role,
• A hiring manager detailing the perfect candidate,
• Or simply fascinated by the intricacies of marina management,

You’re in the right place.

Today, we unveil a customizable marina manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Marina Manager Duties and Responsibilities

A Marina Manager is responsible for overseeing the daily operations of a marina, ensuring all boats are safely docked and that the marina facilities are properly maintained.

They also manage marina staff and interact with boat owners and other customers to ensure they are satisfied with the marina’s services.

Their duties and responsibilities include:

• Manage and coordinate the docking of boats at the marina
• Ensure the safety and security of the boats and the marina facilities
• Oversee the maintenance and repair of marina facilities and equipment
• Supervise marina staff, including hiring, training, and scheduling
• Develop and implement marina policies and procedures
• Handle customer service inquiries and resolve any issues or disputes
• Maintain records of boat arrivals, departures, and storage
• Ensure compliance with all environmental, health and safety regulations
• Manage the marina’s budget and finances, including billing and collecting fees from boat owners
• Organize and promote marina events and activities
• Conduct regular inspections of the marina to identify and address any potential issues
• Liaise with vendors and contractors for supplies and services

 

Marina Manager Job Description Template

Job Brief

We are in search of a dedicated Marina Manager to oversee the daily operations of our marina.

The Marina Manager’s responsibilities include supervising staff, maintaining supplies, arranging repairs for boats and equipment, and ensuring overall customer satisfaction.

The ideal candidate has a background in marine operations and excellent organizational skills.

They should be able to manage a diverse team, ensure safety protocols are followed, and provide excellent customer service.

 

Responsibilities

• Oversee daily marina operations including docking, fueling, and boat launching
• Manage and supervise marina staff, providing training and performance feedback
• Ensure customer satisfaction by handling inquiries, complaints, and providing information about marina services
• Develop and implement safety protocols, ensuring all staff and customers abide by these rules
• Coordinate boat repairs and maintenance tasks
• Maintain inventory of supplies and order new stock as necessary
• Plan and coordinate events at the marina
• Assist in setting and achieving financial objectives for the marina
• Ensure the marina facility is clean, well-maintained, and presentable at all times

 

Qualifications

• Prior experience in a marina or similar setting
• Strong knowledge of boating and marine operations
• Excellent customer service and communication skills
• Ability to manage, supervise, and motivate a team
• Experience in managing budgets and financial planning
• Strong problem-solving skills and ability to handle emergencies
• Knowledge of safety protocols related to marina operations
• High school diploma or equivalent; Bachelor’s degree in business management or related field preferred

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Marina Manager
• Work Environment: Marina setting. This position requires physical activity, including lifting and moving heavy objects, and being outdoors in various weather conditions.
• Reporting Structure: Reports to the Marina Director or Operations Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $50,000 minimum to $75,000 maximum
• Location: [City, State] (specify the location)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Marina Manager Do?

A Marina Manager is typically responsible for overseeing all operations at a marina, which can include docks, buildings, and surrounding areas used for boating and related activities.

They work for private and public marinas, yacht clubs, or resorts.

Their primary role includes managing staff, ensuring the safety and cleanliness of the marina, and maintaining excellent customer service for boat owners and visitors.

Marina Managers are often responsible for the maintenance and repair of all marina equipment and facilities, including docks, boats, engines, and safety equipment.

They may also oversee fueling operations, boat rentals, and the storage of boats and equipment.

Additionally, they may handle administrative tasks such as leasing dock space, processing payments, and managing the marina’s budget.

They also ensure that the marina complies with relevant local, state, and federal regulations regarding environmental safety, water quality, and maritime operations.

In case of emergencies, Marina Managers are required to coordinate rescue operations, make necessary decisions, and ensure the safety of all individuals present in the marina.

They often serve as the primary point of contact for boat owners, responding to inquiries, resolving issues, and ensuring an overall high level of satisfaction.

 

Marina Manager Qualifications and Skills

A competent Marina Manager must have the skills and qualifications that align with the job description, such as:

• Experience in marina operations, boating or a related field to understand the dynamics of marina management
• Excellent communication skills to interact effectively with staff, clients, regulatory agencies, and the public
• Leadership and team management skills to supervise and coordinate the activities of staff and workers
• Customer service skills to ensure customers receive prompt, courteous and effective service
• Problem-solving skills to identify, address, and prevent potential problems in a timely and effective manner
• Technical knowledge to oversee the maintenance and repair of marina equipment, docks, and other facilities
• Knowledge of marina-related rules and regulations to ensure compliance with all local, state and federal laws
• Financial and business acumen to manage budgets, control inventory, and oversee the profitability of the marina

 

Marina Manager Experience Requirements

Marina Managers typically require significant experience in the marine industry.

They may begin their careers in entry-level roles such as Dock Hand, Boat Yard Worker, or Marina Assistant, where they gain basic knowledge and skills related to boat handling, maintenance, and marina operations.

Many Marina Managers also have a background in business or hospitality management.

This can be gained through obtaining a degree or through roles in other sectors that require customer service and business skills.

Typically, candidates for Marina Manager positions should have at least 3 to 5 years of experience working in a marina or similar environment.

This provides them with a comprehensive understanding of the operations, safety protocols, and customer service aspects of running a marina.

As Marina Managers often have to oversee staff, budgeting, and business strategy, candidates with experience in managerial roles are usually preferred.

This could be as a Supervisor or Manager in a marina, or in a comparable role in another industry.

In addition, because marinas are also hubs for recreational boating, experience in hospitality, tourism, or events management can be a valuable asset for a Marina Manager.

This type of experience can help the Marina Manager to create a welcoming atmosphere, organise events, and attract more customers to the marina.

Finally, a Marina Manager should ideally have some boating experience themselves.

This could be recreational or professional, but the ability to understand and communicate with boaters is a key part of the role.

 

Marina Manager Education and Training Requirements

Marina Managers typically have a bachelor’s degree in business management, hospitality, or a related field.

They also need to have a strong background in boating, including a good understanding of marine operations, boat handling, and maintenance.

Experience in the boating industry is a significant advantage in this role.

Some positions may require Marina Managers to have specific certifications such as Certified Marina Manager (CMM) or Certified Marina Operator (CMO), provided by the Association of Marina Industries.

In addition to these, having a diploma or certification in health and safety, security, and environmental management can be advantageous as these are critical aspects of the role.

Knowledge of boating laws and regulations is also essential.

Some Marina Managers may also choose to pursue advanced degrees or certifications in business or hospitality management to enhance their knowledge and skills, indicating their commitment to their profession and ongoing learning.

Work experience in a similar role or in the boating industry is usually required, with many employers seeking candidates with several years of experience in marina management.

 

Marina Manager Salary Expectations

A Marina Manager can expect to earn an average salary of $57,342 (USD) per year.

The salary can fluctuate depending on factors such as the size and location of the marina, the manager’s level of experience, and the financial health of the business.

 

Marina Manager Job Description FAQs

What skills does a Marina Manager need?

Marina Managers should possess strong leadership and organizational skills to manage both staff and daily operations.

They should have a good understanding of boat operations, equipment maintenance, and safety regulations to ensure the marina is running smoothly.

Marina Managers also need excellent customer service skills to cater to the needs of boat owners and guests.

 

Do Marina Managers need any specific qualifications?

While a degree is not mandatory, a Marina Manager may benefit from having a degree in business management or a related field.

They should also have extensive experience in a marina or similar environment.

Certifications in boating safety, first aid, and CPR are often required.

Some positions may require the Marina Manager to hold a Coast Guard Captain’s License.

 

What should you look for in a Marina Manager resume?

A Marina Manager’s resume should highlight their experience in managing a marina or similar facility.

It should also show their understanding of boat operations, maintenance, and safety regulations.

Their resume should demonstrate strong leadership, customer service, and organizational skills.

Any relevant certifications, such as in boating safety or first aid, should also be included.

 

What qualities make a good Marina Manager?

A good Marina Manager is detail-oriented and has excellent problem-solving skills to deal with any issues that may arise.

They are also dedicated to providing high-quality customer service to all marina users.

Good Marina Managers have strong leadership skills and can effectively manage a team.

They also understand the importance of safety and ensure all operations comply with safety regulations.

 

Is it challenging to hire Marina Managers?

Finding a qualified Marina Manager can be challenging as the role requires a unique combination of skills and experience.

It demands knowledge in boating operations, safety regulations, and equipment maintenance, as well as exceptional customer service and leadership skills.

Offering competitive salaries and benefits can help attract and retain qualified Marina Managers.

 

Conclusion

And there we have it.

Today, we’ve cast a light on what it truly means to be a Marina Manager.

But guess what?

It’s not just about managing boats.

It’s about navigating the ocean of opportunities, one maritime task at a time.

With our comprehensive marina manager job description template and real-world examples, you’re ready to set sail.

But why drop anchor there?

Explore further with our job description generator. It’s your next compass point for precision-crafted listings or fine-tuning your resume to excellence.

Remember:

Every maritime task is a part of the bigger voyage.

Let’s chart that course. Together.

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