Mechanical Field Service Engineer Job Description [Updated for 2025]

In the era of evolving machinery and advanced technology, the focus on Mechanical Field Service Engineers has become paramount.

As mechanical innovations continue to progress, the demand for skilled technicians capable of maintaining, improving, and safeguarding our mechanical infrastructure grows more significant.

But let’s delve deeper: What’s truly expected from a Mechanical Field Service Engineer?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply fascinated by the inner workings of mechanical engineering,

You’re in the right place.

Today, we present a customizable Mechanical Field Service Engineer job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Mechanical Field Service Engineer Duties and Responsibilities

Mechanical Field Service Engineers are primarily involved in the maintenance, repair, and troubleshooting of mechanical systems and equipment in various industries.

They use their specialized knowledge and skills to ensure that machinery and equipment are operating at their optimal capacity and are safe to use.

Their duties and responsibilities include:

• Inspecting and testing the functionality of mechanical systems and equipment
• Diagnosing faults and malfunctions in machinery and equipment
• Performing maintenance tasks and repairs to rectify faults and enhance machinery efficiency
• Installing new equipment and systems and ensuring their proper functionality
• Providing technical advice and support to clients and end-users
• Developing and implementing maintenance procedures and safety protocols
• Documenting services and repairs conducted for reference and reporting purposes
• Training operators or users on the proper use and maintenance of mechanical systems and equipment
• Working closely with other engineering professionals to develop and improve machinery and equipment
• Order and manage inventory of machine parts, tools, and equipment necessary for the job

 

Mechanical Field Service Engineer Job Description Template

Job Brief

We are seeking a skilled Mechanical Field Service Engineer to service, maintain, and repair mechanical equipment within our client’s facilities.

The successful candidate will have a hands-on approach and will be required to travel to client locations to ensure optimal performance and reliability of mechanical systems.

As a Mechanical Field Service Engineer, your duties will include carrying out maintenance activities, responding to customer complaints, conducting tests, and resolving issues.

Our ideal candidate is detail-oriented, can effectively troubleshoot problems, and has a deep understanding of mechanical systems and machinery.

 

Responsibilities

• Inspect and test mechanical equipment and machinery.
• Carry out routine maintenance and preventative measures on mechanical systems.
• Respond to customer complaints and concerns in a professional manner.
• Travel to client locations to install, maintain, or repair mechanical systems.
• Analyze and troubleshoot mechanical system malfunctions.
• Recommend system improvements to enhance performance and reliability.
• Adhere to safety regulations and procedures.
• Prepare and present technical reports to stakeholders.
• Maintain current knowledge of industry trends and advancements.

 

Qualifications

• Proven experience as a Mechanical Field Service Engineer or similar role.
• In-depth knowledge of mechanical systems, machinery, and material properties.
• Excellent troubleshooting and diagnostic skills.
• Ability to read and understand technical blueprints and diagrams.
• Proficient in the use of tools and testing instruments.
• Excellent communication and customer service skills.
• Willingness to travel and work at client locations.
• Bachelor’s degree in Mechanical Engineering or a related field.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities
• Travel expenses covered

 

Additional Information

• Job Title: Mechanical Field Service Engineer
• Work Environment: This position requires travelling to client locations. The work conditions may vary, depending on the customer’s site.
• Reporting Structure: Reports to the Field Service Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $75,000 minimum to $105,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Mechanical Field Service Engineer Do?

Mechanical Field Service Engineers primarily work for manufacturing companies, construction firms, and various industries that require machinery for operations.

They can also offer their services as freelance consultants.

Their role involves installing, maintaining, troubleshooting, and repairing different types of mechanical equipment in the field.

They work closely with other engineers and technicians to ensure that all machinery is functioning optimally and safely.

They may be responsible for conducting routine maintenance checks, identifying malfunctions, and subsequently performing necessary repairs or replacements.

This could involve working with a variety of equipment from industrial machinery to heating and cooling systems.

Mechanical Field Service Engineers often also handle customer complaints, providing technical support and guidance to clients to resolve issues.

They may need to explain complex machinery functions and maintenance processes to clients in a simple, understandable manner.

They also have a role in designing and testing mechanical equipment systems, ensuring they meet company standards and customer requirements.

They may perform field tests and adjust the systems as needed.

Safety is a major aspect of their work, and they are responsible for ensuring all safety measures are strictly followed while installing or repairing machinery.

They also play a crucial role in training staff members about the safe use of machinery.

Their work may also involve preparing service reports and documentation of machinery issues and resolutions, providing valuable data for future reference and continuous improvement.

 

Mechanical Field Service Engineer Qualifications and Skills

A Mechanical Field Service Engineer should have skills and qualifications that align with your job description, such as:

• Strong understanding of mechanical systems and principles to efficiently troubleshoot and resolve any field issues.
• Ability to read and interpret mechanical drawings, schematics, and technical specifications to understand the equipment and its components.
• Proficient technical skills to perform maintenance, repairs, and installations of complex mechanical machinery.
• Exceptional problem-solving skills to identify, analyze and rectify mechanical faults in a timely manner.
• Effective communication skills to liaise with customers, colleagues, and suppliers, and to provide clear instructions and explanations to clients.
• Strong organizational and time management skills to plan, prioritize and complete service tasks efficiently, often under tight schedules.
• Good physical condition to handle the demands of the job, which may include lifting heavy equipment, working at heights or in confined spaces.
• Customer service skills to handle customer inquiries and complaints, and to ensure customer satisfaction by delivering high-quality service.
• Proficiency in using various tools and software for diagnostics, data analysis, and record-keeping.
• Willingness to travel and work in various locations, sometimes under challenging conditions.

 

Mechanical Field Service Engineer Experience Requirements

Entry-level Mechanical Field Service Engineers generally have 1 to 2 years of experience, often obtained through an internship, co-op, or part-time role in a related field.

This could involve working in roles such as Mechanical Design Engineer, Quality Assurance Engineer, or Maintenance Technician.

During this period, they gain practical experience in areas such as troubleshooting mechanical systems, providing technical support, and performing equipment maintenance.

They also learn to use different tools and technology related to mechanical engineering.

Candidates with more than 3 years of experience usually have built a solid foundation of technical skills and knowledge in Mechanical Engineering.

They often have hands-on experience in diagnosing and repairing mechanical failures, installing and commissioning new equipment, and training clients on equipment usage.

Those with over 5 years of experience are typically considered senior engineers.

They have likely gained leadership experience, managing teams and projects, and might be ready for a managerial or team-lead position.

They may also have specialized knowledge in specific types of machinery or sectors, such as renewable energy or manufacturing.

Certain employers might require their Mechanical Field Service Engineers to have advanced training or certification, such as a Professional Engineer (PE) license, to ensure they are updated on the latest industry standards and practices.

 

Mechanical Field Service Engineer Education and Training Requirements

Mechanical Field Service Engineers generally hold a bachelor’s degree in mechanical engineering or a related field.

Their coursework often includes subjects such as mathematics, physics, computer programming, and project management, providing them with a comprehensive understanding of mechanical systems and equipment.

In addition to a degree, practical experience plays a significant role in their training.

Many engineers gain this experience through internships, co-op programs, or entry-level positions.

Mechanical Field Service Engineers need a deep understanding of mechanical systems, electronics, hydraulics, pneumatics, and computer-aided design (CAD) software.

They should also be skilled in using various hand and power tools.

Although not always mandatory, professional certification, such as that offered by the National Institute for Certification in Engineering Technologies (NICET), can enhance job prospects and career advancement.

To keep up with the latest developments in the field, continuing education and professional development are highly recommended.

Some engineers might also pursue a master’s degree or postgraduate certificate in a specialized area of mechanical engineering.

Strong problem-solving skills, communication abilities, and customer service orientation are also crucial for this role.

 

Mechanical Field Service Engineer Salary Expectations

A Mechanical Field Service Engineer earns an average salary of $70,973 (USD) per year.

However, the actual salary may vary depending on factors such as experience, skills, geographical location, and the specific company they work for.

 

Mechanical Field Service Engineer Job Description FAQs

What skills does a Mechanical Field Service Engineer need?

Mechanical Field Service Engineers should have strong mechanical and technical skills, including a solid understanding of mechanical systems, hydraulics, pneumatics, and electronics.

They should also possess excellent troubleshooting and problem-solving skills.

As they often deal with customers, good interpersonal and communication skills are essential.

Field Service Engineers should also be physically fit as they may need to lift heavy equipment and work in physically demanding situations.

 

What are the daily duties of a Mechanical Field Service Engineer?

A Mechanical Field Service Engineer typically starts their day by reviewing their assigned service calls.

They then travel to customer sites to install, repair or maintain mechanical systems and equipment.

They diagnose and troubleshoot issues, replace parts, and ensure systems are working optimally.

They may also provide training to customers on how to use the equipment.

They complete service reports and communicate with the service team on any unresolved issues or potential future problems they noticed.

 

Do Mechanical Field Service Engineers need a degree?

Yes, most Mechanical Field Service Engineers have at least a bachelor’s degree in mechanical engineering or a related field.

They may also need specific training or certifications for certain types of equipment or systems.

Some companies may accept significant work experience in place of a degree.

 

What qualities make a good Mechanical Field Service Engineer?

A good Mechanical Field Service Engineer is detail-oriented, ensuring all parts of a system are in proper working order.

They are excellent problem solvers, able to diagnose and repair complex mechanical issues.

They have strong customer service skills and are able to explain complex technical information to customers in a way they can understand.

They also need to be reliable and able to work independently, as they often work on their own at customer sites.

 

What should you look for in a Mechanical Field Service Engineer resume?

Look for a degree in mechanical engineering or a related field.

Significant field experience, particularly with similar systems or equipment to those your company uses, is also important.

Check for any specific certifications or training relevant to your industry.

Strong customer service skills and the ability to work independently are also important qualities to look for.

 

Conclusion

And there you have it.

Today, we’ve unraveled the true essence of being a mechanical field service engineer.

Can you guess what it entails?

It’s not just about fixing machines.

It’s about designing the future of mechanical innovation, one component at a time.

Equipped with our comprehensive mechanical field service engineer job description template and real-world examples, you’re fully prepared to take the next step.

But why not delve deeper?

Explore more with our job description generator. It’s your ultimate guide to creating detailed job listings or perfecting your resume.

Remember:

Every mechanical component contributes to a larger, functional system.

Let’s construct that future. Together.

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