Medical Practice Manager Job Description [Updated for 2025]

In the ever-evolving healthcare industry, the demand for competent Medical Practice Managers has never been greater.

As healthcare systems evolve and expand, the need for proficient individuals who can effectively manage, streamline, and safeguard our healthcare operations becomes more crucial.

But let’s dissect this role: What’s truly expected from a Medical Practice Manager?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply fascinated by the complexities of healthcare management,

You’re in the right place.

Today, we present a customizable Medical Practice Manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Medical Practice Manager Duties and Responsibilities

Medical Practice Managers are responsible for overseeing the smooth operations of a healthcare facility, ensuring that patients receive the best care possible.

They coordinate all aspects of the practice and make sure the office adheres to all healthcare laws and regulations.

Their duties and responsibilities include:

• Overseeing day-to-day operations of the medical office
• Managing staff, including hiring, training, scheduling, and handling personnel issues
• Developing and implementing office policies and procedures
• Ensuring compliance with current healthcare regulations, medical laws, and ethics
• Managing patient billing and accounting, including overseeing the coding and billing process, filing insurance claims, and ensuring patient invoices are paid
• Monitoring budget and expenses, and implementing cost control measures
• Maintaining medical records in accordance with HIPAA guidelines
• Coordinating with medical staff to ensure quality patient care and services
• Overseeing the purchase and maintenance of office equipment and supplies
• Handling patient complaints and concerns effectively and professionally

 

Medical Practice Manager Job Description Template

Job Brief

We are seeking a dedicated Medical Practice Manager to oversee the administrative and clinical operations of our healthcare facility.

As a Medical Practice Manager, your responsibilities will include managing staff, liaising with healthcare professionals, and ensuring that our patients are provided with high-quality healthcare services.

Our ideal candidate has a background in healthcare administration, a deep understanding of healthcare laws and medical ethics, and excellent leadership skills.

 

Responsibilities

• Oversee daily operations of the medical practice
• Manage budgets and financial systems
• Ensure compliance with healthcare laws, regulations, and medical ethics
• Develop and implement office policies and procedures
• Manage patient records and information
• Coordinate with medical and non-medical staff
• Handle patient complaints and issues
• Oversee hiring, training, and evaluation of staff
• Facilitate communication within the practice and with patients
• Plan and coordinate health services
• Ensure a safe and clean working environment

 

Qualifications

• Proven work experience as a Medical Practice Manager
• Knowledge of healthcare laws and medical ethics
• Strong leadership and organizational skills
• Excellent communication and interpersonal skills
• Ability to handle sensitive information confidentially
• Experience with medical software, like EMR and practice management systems
• BSc degree in Healthcare Administration, Business or relevant field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Opportunity for continuing education and training

 

Additional Information

• Job Title: Medical Practice Manager
• Work Environment: Clinical setting with occasional evening or weekend hours depending on the needs of the practice.
• Reporting Structure: Reports directly to the Medical Director or equivalent.
• Salary: Salary is commensurate with experience and qualifications, and in line with market rates.
• Pay Range: $80,000 – $120,000
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity in our team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter detailing your relevant experience to [email address or application portal].

 

What Does a Medical Practice Manager Do?

A Medical Practice Manager, also known as a healthcare administrator or healthcare executive, oversees the day-to-day operations of a medical facility or a specific department within a healthcare organization.

They can work in various healthcare settings such as hospitals, nursing homes, outpatient care centers, and medical group practices.

They are responsible for planning, coordinating, and supervising the delivery of health services.

This involves managing staff, budgets, and billing, as well as ensuring the facility is compliant with laws and regulations.

Their role also involves managing patient services including scheduling, reception, and record keeping.

They work closely with medical staff to ensure quality patient care and service.

Medical Practice Managers may be involved in making business decisions and strategic planning in conjunction with or under the direction of higher-level administrators.

They play a critical role in maintaining the efficiency and profitability of the healthcare facility.

In addition, they are responsible for hiring and training staff, implementing new policies and procedures, and ensuring equipment and technology are up to date.

They also often handle patient complaints and resolve issues related to healthcare services.

Their overarching goal is to improve the delivery of healthcare services and patient satisfaction while maintaining cost effectiveness.

 

Medical Practice Manager Qualifications and Skills

A Medical Practice Manager must possess a range of administrative, medical, and interpersonal skills, such as:

• Experience in healthcare administration, and understanding of medical terminology and healthcare regulations.
• Strong leadership skills to manage a team of medical staff, ensuring they are providing the highest level of patient care.
• Excellent communication skills to interact with patients, staff, and other healthcare professionals, and to manage internal and external communications.
• Financial management skills to handle budgeting, billing, and other financial matters of the practice.
• Problem-solving skills to address any issues that may arise in the day-to-day operations of the practice.
• Organizational skills to manage patient records, schedule appointments, and ensure smooth daily operations.
• Ability to comply with medical laws and ethics, ensuring that the practice meets all necessary standards and requirements.
• Customer service skills to ensure patient satisfaction and address any patient complaints or concerns.
• Knowledge of medical software and computer systems for managing patient records and other administrative tasks.

 

Medical Practice Manager Experience Requirements

Medical Practice Managers should ideally have an educational background in health administration, business, or a related field.

Entry-level candidates often have 1 to 2 years of experience, usually acquired through an internship or part-time role in a healthcare setting, such as a hospital or private practice.

These individuals gain practical experience in areas such as patient care coordination, medical billing, and office management.

Candidates with 3 to 5 years of experience usually have a solid foundation in medical practice management.

They have typically held positions such as Office Manager or Department Coordinator in a healthcare environment, where they have developed essential skills in areas such as healthcare compliance, medical coding, staff management, and patient relations.

Those with over 5 years of experience are often seasoned professionals who have demonstrated their ability to manage complex administrative tasks and effectively lead a team.

They may have held senior roles in healthcare administration and are well-versed in strategic planning, financial management, and healthcare policy.

These individuals may be ready to take on a Medical Practice Manager role in a larger practice or healthcare facility.

Certain employers might prefer candidates with specific certifications such as Certified Medical Manager (CMM) or Fellow in the American Association of Healthcare Administrative Management (FAAHAM), which showcase advanced competency in the field.

The experience required for a Medical Practice Manager can also vary depending on the size and type of practice, the complexity of the healthcare services provided, and the specific needs of the patients served.

 

Medical Practice Manager Education and Training Requirements

Medical Practice Managers typically require a bachelor’s degree in healthcare administration, business administration, or a related field.

They should possess a solid understanding of business management principles, medical terminologies, and latest healthcare systems.

Knowledge in areas such as medical billing, coding, and laws related to healthcare are also essential.

Practical experience, such as an internship or working in a healthcare facility, is also advantageous and may be required by some employers.

Some employers may prefer candidates with a master’s degree in healthcare administration or business administration, which provides in-depth knowledge of the health services industry and further hones management skills.

In addition, certification from the Professional Association of Health Care Office Management (PAHCOM) or the American College of Health Care Administrators (ACHCA) can provide Medical Practice Managers with a professional edge.

The certification process typically involves experience verification and passing a comprehensive examination.

Continuing education is highly encouraged as it helps keep up with the changes in healthcare laws, technology, and best practices.

This continual learning can be achieved through seminars, workshops, or further studies.

Overall, the role requires a unique blend of medical and administrative knowledge, and a commitment to ongoing learning and development in the rapidly changing healthcare industry.

 

Medical Practice Manager Salary Expectations

A Medical Practice Manager earns an average salary of $72,774 (USD) per year.

This compensation can vary based on factors such as the size of the practice, geographic location, and the individual’s level of experience and education.

 

Medical Practice Manager Job Description FAQs

What skills does a Medical Practice Manager need?

Medical Practice Managers should possess excellent leadership and organizational skills to oversee the daily operations of a medical office.

They should have a clear understanding of medical laws and ethics, and healthcare administration.

Strong communication skills are needed to liaison between doctors, staff, and patients.

Additionally, they should have a good understanding of finance to manage budgets and billing.

 

Do Medical Practice Managers need a degree?

A bachelor’s degree in health administration, business administration, or a similar field is generally required for a Medical Practice Manager.

However, some medical offices may consider candidates with extensive experience in healthcare administration in lieu of a degree.

Many Practice Managers also have a master’s degree in health administration or business.

 

What should you look for in a Medical Practice Manager’s resume?

Check for an educational background in health or business administration.

Look for experience in managing a medical practice, including responsibilities like staff management, budgeting, billing, and compliance with healthcare laws and regulations.

Certifications in medical office management, like the Certified Medical Manager (CMM) or Certified Healthcare Administrative Professional (cHAP), can also be beneficial.

 

What qualities make a good Medical Practice Manager?

A good Medical Practice Manager is an effective leader who can inspire their team and coordinate smoothly running operations.

They should be detail-oriented to ensure compliance with laws and regulations.

Excellent problem-solving skills are needed to resolve conflicts and improve practice efficiency.

Further, a good Practice Manager should have a strong understanding of healthcare trends and policies.

 

Is it difficult to hire Medical Practice Managers?

Hiring Medical Practice Managers can be a challenge due to the specific skill set and experience required.

In addition, they need to have a good understanding of healthcare regulations, finance, and human resources.

Therefore, you must be ready to offer competitive salaries and benefits to attract qualified candidates.

 

Conclusion

And that’s a wrap.

Today, we’ve illuminated the intricate role of a medical practice manager.

And here’s the kicker:

It’s not just about managing doctors’ appointments.

It’s about orchestrating the smooth functioning of a healthcare facility, one task at a time.

With our comprehensive medical practice manager job description template and real-world examples, you’re all primed to take the next step.

But why halt the momentum?

Delve deeper with our job description generator. It’s your go-to tool for creating detailed job listings or refining your resume to the tee.

Remember:

Every task in a medical practice contributes to a bigger objective.

Let’s shape that future. Together.

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