Mobile Device Manager Job Description [Updated for 2025]

In today’s mobile-driven era, the focus on Mobile Device Managers is more significant than ever before.

As technology advances, the demand for skilled professionals who can handle, optimize, and secure our mobile device management system is growing rapidly.

But let’s delve deeper: What is truly expected from a Mobile Device Manager?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager trying to define the perfect candidate,
• Or simply curious about the nuances of mobile device management,

You’re in the right place.

Today, we are introducing a customizable Mobile Device Manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Mobile Device Manager Duties and Responsibilities

Mobile Device Managers oversee and manage an organization’s mobile devices.

They ensure these devices are optimized for performance, security, and cost.

Their responsibilities often include managing mobile device management (MDM) software, troubleshooting device issues, and developing strategies to best utilize mobile technology in the organization.

The common duties and responsibilities of Mobile Device Managers include:

• Oversee and manage the deployment, monitoring, maintenance, development, upgrade, and support of all mobile devices used within the organization.
• Manage and troubleshoot mobile device issues and provide user support.
• Develop and implement policies and procedures related to mobile device management, including device enrollment, application deployment, and device security measures.
• Coordinate with IT staff to ensure that all mobile devices are integrated and compatible with the IT infrastructure.
• Ensure the security of mobile devices by implementing and managing security applications and protocols.
• Monitor mobile device usage to ensure compliance with company policies and identify potential security risks.
• Evaluate and recommend mobile device hardware and software and maintain vendor contracts.
• Keep abreast of the latest trends and developments in mobile technology and make recommendations for improvements and upgrades.
• Provide training to employees on the safe and efficient use of mobile devices.
• Prepare reports related to mobile device usage, performance, and security.

 

Mobile Device Manager Job Description Template

Job Brief

We are looking for a skilled Mobile Device Manager to ensure the functionality and efficiency of our organization’s mobile devices and apps.

The Mobile Device Manager’s responsibilities include managing mobile devices across multiple platforms, overseeing mobile device deployment, ensuring the security of mobile data, and addressing any technical issues.

Our ideal candidates have a solid technical background with excellent troubleshooting abilities.

Ultimately, the role of the Mobile Device Manager is to supervise and maintain our company’s mobile technology environment to optimize operational efficiency and security.

 

Responsibilities

• Manage and oversee mobile device deployment, including device setup, distribution, and recycling
• Ensure the security of mobile data and devices through implementing appropriate tools and practices
• Resolve technical issues related to mobile systems
• Develop and maintain device configuration standards and profiles
• Coordinate with IT team to integrate mobile devices with network systems
• Assess and test potential new mobile solutions and upgrades
• Monitor mobile network performance and provide system reports
• Ensure compliance with mobile device usage policies
• Train users on device functionalities and security procedures

 

Qualifications

• Proven experience as a Mobile Device Manager, IT Manager or similar role
• Excellent understanding of mobile devices, operating systems, and mobile applications
• Knowledge of mobile device management and security technologies
• Experience with mobile networks, technologies, and protocols
• Ability to troubleshoot and resolve system issues
• Excellent communication skills with the ability to train non-technical users
• BSc degree in Computer Science, Information Technology, or a related field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Mobile Device Manager
• Work Environment: Office setting with options for remote work. Some travel may be required for team meetings or client consultations.
• Reporting Structure: Reports to the IT Director or Chief Technology Officer.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $70,000 minimum to $105,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Mobile Device Manager Do?

A Mobile Device Manager is an IT professional who specializes in managing, monitoring, and securing mobile devices in the workplace.

These devices can include smartphones, tablets, and laptops, all of which are used to access business data and applications.

Their primary responsibilities include implementing mobile device management (MDM) policies, ensuring secure access to company networks, and providing technical support for mobile device users.

They also manage the deployment, updates, and troubleshooting of apps on these devices.

A Mobile Device Manager is also responsible for ensuring that all the mobile devices comply with the company’s security standards and policies.

They often work closely with the IT security team to prevent unauthorized access and protect sensitive data.

In case of device loss or theft, they are responsible for remotely locking or wiping the device to prevent data breaches.

They may also be involved in choosing the appropriate mobile devices and applications for the organization, ensuring these tools meet the needs of employees while also fitting within the company’s budget.

 

Mobile Device Manager Qualifications and Skills

A proficient Mobile Device Manager must possess skills and qualifications aligning with the job role, which include:

• Technical expertise in mobile device management platforms, such as Intune, MobileIron, or AirWatch.
• Knowledge and experience in managing and implementing mobile device management policies, including device enrolment, app management, and security policies.
• Understanding of network infrastructures, including Wi-Fi, 4G/LTE, and VPN configurations for mobile devices.
• Exceptional problem-solving skills to troubleshoot and resolve issues related to mobile devices and connectivity.
• Strong communication skills to liaise with various teams, like IT support, network team, and end-users, to ensure seamless mobile device usage.
• Ability to work under pressure and prioritize tasks based on the urgency of issues faced by end-users.
• Excellent organizational skills to manage a large fleet of mobile devices in an enterprise environment.
• Experience in training end-users and creating user guides for mobile device usage and troubleshooting.
• Knowledge of data protection regulations and best practices to ensure the security of mobile devices and data.

 

Mobile Device Manager Experience Requirements

Entry-level Mobile Device Manager candidates often have 1 to 2 years of experience in IT or related fields, typically gained through internships or part-time roles in mobile device support, IT support, or network administration.

Professionals with more than 2 years of experience are expected to have comprehensive knowledge about various mobile operating systems, mobile device management tools, and security protocols.

This experience can be gained in roles such as Mobile Device Specialist, IT Support Specialist, or Network Administrator.

Candidates with over 5 years of experience in the field often have specialized knowledge in network security, data management, and enterprise mobility management.

They are likely to have significant experience in managing large-scale mobile device deployments and are often capable of handling complex mobile device and network security issues.

These professionals may also have some leadership experience and may be ready for a senior Mobile Device Manager or team-lead position.

In addition to hands-on experience, a Mobile Device Manager may also be required to have relevant certifications such as Certified Mobile Device Security Professional (CMDSP), Microsoft Certified: Mobility and Security, or other equivalent qualifications.

 

Mobile Device Manager Education and Training Requirements

A Mobile Device Manager typically requires a bachelor’s degree in computer science, information technology, or a related field.

They should possess a strong understanding of mobile operating systems such as Android, iOS, and Windows.

Familiarity with mobile device management software and security protocols is essential.

Some employers may prefer candidates with a master’s degree in IT or a related discipline, especially for more advanced or specialized positions.

Certifications like Certified Mobile Device Security Professional (CMDSP) or CompTIA Mobility+ can also enhance a candidate’s prospects.

These certifications provide a validation of their proficiency in dealing with the complexities and threats associated with mobile device management.

In addition to their educational qualifications, a Mobile Device Manager should also engage in continuous learning to stay updated on the latest technological advancements, security threats, and management solutions in the mobile technology field.

 

Mobile Device Manager Salary Expectations

A Mobile Device Manager earns an average salary of $89,243 (USD) per year.

The actual earnings may vary based on the level of expertise, the scope of responsibilities, the size of the employing company, and the geographical location.

 

Mobile Device Manager Job Description FAQs

What skills does a Mobile Device Manager need?

A Mobile Device Manager should have strong technical skills, including a deep understanding of mobile device platforms and operating systems.

They should be proficient in mobile device management (MDM) technologies, mobile security principles, and wireless network configurations.

In addition, they should possess excellent problem-solving and communication skills to effectively manage issues and liaise with the team and other stakeholders.

 

What kind of education is required for a Mobile Device Manager?

A bachelor’s degree in computer science, information technology, or a related field is usually required for this role.

Some companies may prefer candidates with a master’s degree or relevant certifications such as Certified Mobile Device Security Professional (CMDSP).

However, substantial experience with mobile device management can sometimes be considered in lieu of formal education.

 

What should you look for in a Mobile Device Manager resume?

Look for a solid technical background with expertise in managing various mobile devices and platforms.

Experience with MDM technologies and knowledge of mobile security is crucial.

Ideally, the candidate should have experience in managing large-scale mobile device deployments.

Skills like problem-solving, project management, and communication should also be clearly demonstrated on the resume.

 

What qualities make a good Mobile Device Manager?

A good Mobile Device Manager should be a problem solver who can quickly adapt to new technologies and changes in the mobile device landscape.

They should be detail-oriented and security conscious, always ensuring that devices are properly secured to protect company data.

Excellent communication skills are also important as they will need to effectively communicate with various stakeholders from different departments within the organization.

 

What are the challenges of hiring a Mobile Device Manager?

Finding a Mobile Device Manager with the right mix of technical expertise and management skills can be challenging.

As mobile technology is rapidly evolving, it’s important to find candidates who are committed to continuous learning and keeping up to date with the latest developments.

Also, due to the high demand and the scarcity of qualified professionals in this field, companies may need to offer competitive salaries and benefits to attract top talent.

 

Conclusion

And there we have it.

Today, we’ve unraveled the intricacies of being a mobile device manager.

Surprising isn’t it?

It’s not just about managing devices.

It’s about shaping the mobile-centric future, one device at a time.

Armed with our comprehensive mobile device manager job description template and practical examples, you’re ready to take the next step.

But why halt your journey here?

Dig deeper with our job description generator. It’s your next stop for creating spot-on job listings or honing your resume to excellence.

Remember:

Every device managed contributes to the larger scheme of things.

Let’s construct that future. Together.

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