Motor Club Contractor Job Description [Updated for 2025]

In the fast-paced world of auto services, the focus on Motor Club Contractors has never been sharper.

As the motor industry continues to evolve, there’s a rising demand for skilled professionals who can administer, expand, and protect our automotive assistance services.

But let’s delve deeper: What’s truly expected from a Motor Club Contractor?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager creating the profile of an ideal candidate,
• Or simply fascinated by the dynamics of motor club contracting,

You’ve come to the right place.

Today, we introduce a customizable Motor Club Contractor job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Motor Club Contractor Duties and Responsibilities

Motor Club Contractors are primarily responsible for offering roadside assistance to motorists experiencing problems with their vehicles.

These could include issues such as a flat tire, dead battery, or a breakdown.

They also provide support to the motorists until their vehicle is safe to drive again or it is towed to the nearest service station.

Their duties and responsibilities include:

• Respond to roadside assistance calls from motorists
• Perform emergency repairs such as tire changes, jump starts, lockout services, and fuel deliveries
• Tow disabled vehicles to a repair shop or other designated location
• Assess the condition of the vehicle and advise the motorist on recommended repairs or services
• Ensure the safety of the motorist and the traffic around the disabled vehicle
• Communicate with dispatchers or motor club representatives to report the status of service calls
• Maintain the service vehicle and equipment in good working order
• Keep accurate records of services provided, mileage, and expenses
• Provide excellent customer service and handle any complaints or concerns from motorists

 

Motor Club Contractor Job Description Template

Job Brief

We are looking for a dedicated Motor Club Contractor to provide roadside assistance services to our club members.

As a contractor, you will be responsible for tasks such as towing vehicles, jump-starting batteries, changing tires, and unlocking cars.

Our ideal candidate has a strong knowledge of vehicle mechanics, good physical stamina, and excellent customer service skills.

Familiarity with GPS and route planning is also necessary.

Ultimately, the role of a Motor Club Contractor is to ensure our members receive prompt, efficient, and friendly service in their time of need.

 

Responsibilities

• Provide roadside assistance services including battery jump-starts, tire changes, lockout service, and towing.
• Operate a tow truck safely and efficiently.
• Maintain constant communication with dispatchers and provide regular updates on job status.
• Drive to the locations of breakdowns and accidents.
• Perform minor repairs if possible.
• Ensure member safety and vehicle protection during service.
• Follow all company protocols and safety procedures.
• Provide excellent customer service to members.
• Document and report on services rendered.

 

Qualifications

• Proven work experience as a tow truck driver or similar role.
• Knowledge of vehicle mechanics.
• Excellent driving record.
• Ability to operate a tow truck and other related equipment.
• Strong problem-solving skills.
• Ability to lift heavy equipment and work in various weather conditions.
• Excellent communication and customer service skills.
• High school diploma or equivalent. Additional certification in Automotive Technology or related field is a plus.

 

Benefits

• Flexible working hours
• Performance bonuses
• Training and development opportunities

 

Additional Information

• Job Title: Motor Club Contractor
• Work Environment: This job involves working outdoors, often in adverse weather conditions. The role also involves heavy lifting and physical labor.
• Reporting Structure: Reports to the Roadside Assistance Supervisor or Manager.
• Pay: Pay is based on the services rendered and the distance covered.
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Contractual
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Motor Club Contractor Do?

Motor Club Contractors typically work for Motor Clubs or automobile associations providing a range of services to their members.

They provide roadside assistance to drivers who are stranded due to vehicle breakdowns.

This may involve changing tires, jump-starting batteries, delivering fuel, or providing lockout services.

Their role may also involve towing vehicles to the nearest repair facility if a roadside fix is not possible.

They use specialized vehicles and equipment to transport cars safely without causing additional damage.

Motor Club Contractors also play a crucial role in communicating with customers, ensuring they are kept informed about the progress and providing reassurance during stressful situations.

In addition to these, Motor Club Contractors may also offer other benefits provided by the Motor Club such as trip planning services, travel and lodging discounts, and auto insurance services.

They often work in cooperation with local authorities and emergency services and must be knowledgeable about road safety regulations and protocols.

Their job demands working in all weather conditions and at all hours, as vehicle breakdowns and road incidents can happen anytime, anywhere.

 

Motor Club Contractor Qualifications and Skills

Motor Club Contractors require a combination of technical skills, soft skills, and industry knowledge to deliver effective roadside assistance and customer service, including:

• Strong mechanical knowledge to diagnose and fix a wide range of vehicle issues, from basic to complex, and keep vehicles in good working order.
• Excellent communication skills to clearly explain mechanical issues and potential solutions to vehicle owners, and to effectively coordinate with other contractors and motor club representatives.
• Problem-solving abilities to quickly identify the root cause of vehicle issues and devise effective solutions, even in high-pressure situations.
• Customer service skills to provide a positive experience for vehicle owners, even in potentially stressful situations such as vehicle breakdowns or accidents.
• Physical stamina and abilities to perform potentially strenuous tasks, such as changing tires, performing repairs, or towing vehicles.
• Strong time management skills to respond to and resolve vehicle issues in a timely manner, which is critical for maintaining customer satisfaction and trust.
• Knowledge of safety standards and regulations in the automotive industry to ensure all work is performed in a safe, compliant manner.
• Ability to navigate and use roadside assistance software and tools effectively.

 

Motor Club Contractor Experience Requirements

Motor Club Contractors are typically required to have a few years of experience in roadside assistance or related services.

Entry-level candidates might have 1 to 2 years of experience, often gained through part-time roles or internships within auto repair shops, towing companies, or other related fields.

Experience in areas such as emergency vehicle operation, auto repair, or customer service is often beneficial for those seeking to become a Motor Club Contractor.

Candidates with more than 3 years of experience are usually preferred as they are expected to handle a broader range of roadside assistance tasks with minimal supervision.

Those with more than 5 years of experience may have had some leadership experience, managing a team of roadside assistance professionals, or running their own towing or roadside assistance business.

This background puts them in a strong position to undertake a Motor Club Contractor role.

In addition to this, a Motor Club Contractor must have a thorough knowledge of motor club policies and procedures.

This can often be gained through specific training courses offered by the motor club or through on-the-job experience.

Finally, a clean driving record and valid driver’s license are mandatory for this position.

 

Motor Club Contractor Education and Training Requirements

Motor Club Contractors typically require a high school diploma or equivalent education to start their careers.

They often have a background in customer service, automotive service, or a related field.

Training for this role is frequently provided on-the-job, and it typically includes learning about road safety, understanding vehicle mechanics, and mastering customer service techniques.

Specific licenses or certifications may be required depending on the nature of the job role and the specific regulations of the state.

For instance, Motor Club Contractors who offer towing services usually need a commercial driver’s license.

In addition to these basic requirements, a Motor Club Contractor must be well-versed in the policies, products, and services offered by the motor club.

They should be capable of responding to various vehicle emergencies, providing relevant information to the motor club members, and conducting necessary repairs on the spot.

Although not mandatory, many Motor Club Contractors continue their education by taking advanced automotive repair courses, customer service training, or other related programs to improve their skills and knowledge.

This not only enhances their job performance but also increases their chances for career advancement in the future.

Additionally, some Motor Club Contractors may choose to obtain a certification from automotive organizations, which can demonstrate their expertise and dedication to the profession.

 

Motor Club Contractor Salary Expectations

A Motor Club Contractor can expect to earn an average salary of $55,980 (USD) per year.

However, this salary can vary depending on factors such as years of experience, level of expertise, and the geographical location of the job.

Additional compensation may also be available through commission or bonuses, depending on the specific terms of their contract with the motor club.

 

Motor Club Contractor Job Description FAQs

What skills does a Motor Club Contractor need?

Motor Club Contractors should have excellent communication and customer service skills to handle calls and service requests professionally.

They should have good problem-solving abilities to deal with various emergency situations.

Knowledge of motor vehicles and their mechanics is essential, and so are basic computer skills to manage data.

 

Do Motor Club Contractors need a specific qualification?

Although a specific degree is not needed, a high school diploma or equivalent is usually required.

Additional training in auto mechanics can be beneficial.

Motor Club Contractors also need a valid driver’s license and a good driving record.

Some companies may require prior experience in roadside assistance or customer service.

 

What should you look for in a Motor Club Contractor resume?

In a Motor Club Contractor’s resume, look for experience in customer service or roadside assistance.

Check for a valid driver’s license and a clean driving record.

Any certifications related to auto mechanics or customer service can also be valuable.

The ability to handle emergency situations and familiarity with GPS and other navigation tools is a plus.

 

What qualities make a good Motor Club Contractor?

A good Motor Club Contractor should be able to remain calm and professional in high-pressure situations.

They should possess excellent communication and customer service skills, and the ability to quickly assess and resolve problems.

Strong knowledge of motor vehicles and the ability to perform minor vehicle repairs, like changing a flat tire or jump-starting a battery, are essential.

 

What are the daily duties of a Motor Club Contractor?

A Motor Club Contractor’s daily duties may include responding to service calls for roadside assistance, performing minor vehicle repairs, towing vehicles to repair shops, providing lockout services, and communicating with customers.

They may also be required to document service calls and manage customer data.

 

Conclusion

There you have it.

Today, we’ve taken an in-depth look at what it truly means to be a Motor Club Contractor.

But guess what?

It’s not only about roadside assistance.

It’s about ensuring safety and peace of mind, one service at a time.

With our comprehensive Motor Club Contractor job description template and real-world examples, you’re ready to hit the road.

But why stop there?

Dig deeper with our job description generator. It’s your next pit-stop for crafting detailed job listings or sharpening your resume to perfection.

Remember:

Every service provided is a part of a greater journey.

Let’s hit the road. Together.

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