Network Field Engineer Job Description [Updated for 2025]

As we navigate the interconnected world of today, the role of Network Field Engineers has become increasingly crucial.

As technology evolves, so does the demand for skilled professionals who can design, implement, and maintain our intricate networking infrastructure.

But let’s delve deeper: What is really expected from a Network Field Engineer?

Whether you are:

• A job seeker trying to grasp the core of this role,
• A hiring manager formulating the profile of the ideal candidate,
• Or simply fascinated by the complexities of network engineering,

You’ve come to the right place.

Today, we present a tailored Network Field Engineer job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Network Field Engineer Duties and Responsibilities

Network Field Engineers are responsible for the design, implementation, maintenance, and support of existing and new network infrastructure.

They provide hands-on field support and are the primary point of contact for troubleshooting network-related issues.

Their duties and responsibilities include:

• Designing, configuring and testing networking software, computer hardware, and operating system software
• Installing, supporting and maintaining new network hardware and software infrastructure
• Setting up user accounts, permissions and passwords
• Monitoring network usage and security, ensuring networks are running smoothly with maximum performance and availability
• Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems
• Replacing faulty network hardware components as required
• Responding to technical support calls from end users of computers and software, and resolving reported issues
• Performing regular network maintenance tasks, including updating network equipment to the latest firmware releases
• Preparing and maintaining documentation of network configurations and cabling layouts
• Collaborating with vendors or other IT personnel for problem resolution

 

Network Field Engineer Job Description Template

Job Brief

We are in search of a skilled Network Field Engineer to provide technical support and ensure the integrity of our organization’s network infrastructure.

This includes installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links.

Our ideal candidate has a thorough understanding of network infrastructure and network hardware and is comfortable traveling to different locations for network installations and troubleshooting.

Ultimately, the role of the Network Field Engineer is to ensure the smooth running of our networks in order to provide maximum performance and availability for our users.

 

Responsibilities

• Design and install well-functioning computer networks, connections, and cabling
• Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of the network
• Inspect LAN infrastructure and fix minor or major problems/bugs
• Conduct regular network performance tests
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
• Set up user accounts, permissions and passwords
• Resolve problems reported by end user
• Define network policies and procedures
• Specify system requirements and design solutions
• Research and make recommendations on server system administration

 

Qualifications

• Proven work experience as a Network Field Engineer or similar role
• Hands-on experience with common software and hardware
• CCNA/CCNP or similar certification is a plus
• In-depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Ability to troubleshoot and repair issues
• Strong attention to detail with an analytical mind and outstanding problem-solving skills
• Great organizational and time-management skills
• BSc degree in Computer Science, Engineering or relevant field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Travel expenses reimbursement

 

Additional Information

• Job Title: Network Field Engineer
• Work Environment: Primarily in the field with occasional office work. Travel is required for installations, troubleshooting, and maintenance.
• Reporting Structure: Reports to the Network Manager or IT Director.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $75,000 minimum to $120,000 maximum
• Location: [City, State] (specify the location or indicate if travel is required)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Network Field Engineer Do?

Network Field Engineers are usually employed by telecommunication companies, IT consulting firms, or networking solution providers.

They may also work as independent contractors.

Their primary responsibilities include designing, installing, and maintaining company networks at customer sites.

They provide technical assistance and troubleshoot network issues as well as work on network optimization.

These professionals are also involved in performing regular maintenance, updates, and repairs to keep networks running smoothly and efficiently.

They also conduct network performance tests and monitor system logs to identify any potential issues.

Network Field Engineers often collaborate with other IT professionals and teams to ensure network compatibility with other systems and platforms.

They may also provide training and support to users and handle any network-related inquiries or complaints.

In addition, they might also be required to travel to various job sites to install or repair network systems.

Their role is critical in ensuring that a company’s network infrastructure is robust, secure, and functions seamlessly.

 

Network Field Engineer Qualifications and Skills

A proficient Network Field Engineer should possess a range of technical and interpersonal skills to manage, maintain and troubleshoot networks, these include:

• Technical knowledge of network systems, including understanding of LAN, WAN, VPN, and other networking technologies.
• Ability to troubleshoot network issues and outages in a timely and efficient manner, using problem-solving skills.
• Experience with network security measures, protocols, and tools to ensure the safety and integrity of network systems.
• Strong communication skills to relay complex technical information to non-technical colleagues and clients, as well as to report on the status of network operations.
• Time management and organizational skills to handle multiple tasks concurrently and meet deadlines.
• Attention to detail for accurately diagnosing and repairing network issues, as well as for maintaining thorough and accurate documentation of network configurations and changes.
• Ability to work independently on location and adapt to varying work environments, as this role often requires travel and on-site work.
• Experience with network modeling tools and software, as well as standard office software for reporting and documentation.

 

Network Field Engineer Experience Requirements

Network Field Engineers typically need to have at least 1 to 2 years of experience in network administration, IT support, or a related field, often obtained through internships or part-time roles.

These professionals can also gain valuable hands-on experience in roles such as Network Administrator, IT Support Specialist, or Systems Administrator.

Candidates with more than 3 years of experience have usually developed technical skills and knowledge in networking, computer systems, or network troubleshooting.

They may be proficient in operating and configuring network devices, diagnosing network problems, and providing technical support for network users.

Those with over 5 years of experience are expected to have a strong understanding of complex network systems, and may have experience in project management, leading a team, or designing and implementing network solutions.

They might be ready for more senior or managerial roles within the IT department.

In addition to this, Network Field Engineers are expected to have relevant certifications like Cisco Certified Network Associate (CCNA) or CompTIA Network+.

Advanced roles may require higher-level certifications such as Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE).

Continued professional development and staying up-to-date with the latest networking technologies, systems, and trends is also a key part of the Network Field Engineer’s role.

 

Network Field Engineer Education and Training Requirements

Network Field Engineers typically need a bachelor’s degree in a field related to computer science, information technology, or engineering.

Along with this, they need a strong understanding of network infrastructure, including experience with network hardware like routers, switches, servers, and cables.

Familiarity with networking protocols and standards is also essential.

For some specialized roles, a master’s degree in a specific IT discipline or network engineering may be required.

Certifications such as Cisco Certified Network Professional (CCNP), Microsoft Certified: Azure Network Engineer Associate, or Juniper Networks Certified Enterprise Routing and Switching Expert can greatly enhance the employability of Network Field Engineers.

Having a master’s degree and/or certification may also be indicative of a candidate’s leadership potential and commitment to ongoing learning.

Practical experience, whether gained through internships, part-time jobs, or even personal projects, can be extremely beneficial for Network Field Engineers.

This experience can help develop problem-solving skills and hands-on understanding of network setup, maintenance, and troubleshooting in real-world environments.

 

Network Field Engineer Salary Expectations

A Network Field Engineer earns an average salary of $75,790 (USD) per year.

The actual income may fluctuate depending on factors such as experience, professional certifications, geographical location, and the company that they work for.

 

Network Field Engineer Job Description FAQs

What skills does a Network Field Engineer need?

A Network Field Engineer should have strong problem-solving skills to diagnose and resolve network issues.

They should have solid technical skills, including knowledge of network hardware, protocols, and services.

They should also be comfortable working in various locations and conditions, as the job often involves on-site visits.

Good communication and customer service skills are also important, as they often interact with clients.

 

Do Network Field Engineers need a degree?

Most Network Field Engineer positions require at least a bachelor’s degree in Computer Science, Information Systems, or a related field.

However, some companies may consider candidates with an associate’s degree or high school diploma if they have relevant work experience and certifications, such as Cisco Certified Network Associate (CCNA) or Certified Network Professional (CCNP).

 

What should you look for in a Network Field Engineer’s resume?

When reviewing a Network Field Engineer’s resume, look for a degree in a relevant field and any related certifications.

Practical experience in network troubleshooting, installation, and maintenance is crucial.

Also, check for experience with specific network systems and technologies that your company uses.

Soft skills such as customer service or communication skills can also be a bonus.

 

What qualities make a good Network Field Engineer?

A good Network Field Engineer is adaptable, as they often need to work in various conditions and adapt to different network systems and technologies.

They should be detail-oriented to accurately diagnose and resolve network issues.

Good customer service skills are also important, as they often work directly with clients.

They should be self-motivated and able to work independently, as they often work on-site without direct supervision.

 

Is it difficult to hire Network Field Engineers?

The difficulty in hiring Network Field Engineers often depends on the specific skill set required.

For example, if you need an engineer with experience in a specific network technology that is not widely used, it may be harder to find qualified candidates.

Offering competitive salaries and benefits, providing opportunities for growth and development, and having a positive company culture can help attract and retain Network Field Engineers.

 

Conclusion

And there we have it.

Today, we’ve illuminated the real-life responsibilities and challenges of a network field engineer.

Surprised?

It’s not just about setting up networks and troubleshooting.

It’s about shaping the technological landscape, one network at a time.

With our comprehensive network field engineer job description template and real-world examples, you’re ready to take the next step.

But don’t stop there!

Go further with our job description generator. It’s your essential tool for crafting precise job listings or polishing your resume to perfection.

Remember:

Every network setup is a step towards a more connected world.

Let’s build that future. Together.

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