Operations and Maintenance Director Job Description [Updated for 2025]

In today’s business climate, the role of Operations and Maintenance Director is vital as ever.

As organizations continue to evolve, the demand for skilled individuals who can streamline, oversee, and enhance our operational and maintenance processes escalates.

But let’s delve deeper: What’s truly expected from an Operations and Maintenance Director?

Whether you are:

• A job seeker wanting to understand the crux of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the intricacies of operations and maintenance management,

You’ve arrived at the right destination.

Today, we present a customizable Operations and Maintenance Director job description template, crafted for effortless posting on job boards or career portals.

Without further ado, let’s dive right in.

Operations and Maintenance Director Duties and Responsibilities

Operations and Maintenance Directors are responsible for overseeing and coordinating the daily operations and maintenance activities within an organization.

They are also tasked with strategic planning, managing staff and ensuring the safe and efficient operation of all equipment and systems.

The duties and responsibilities include:

• Developing and implementing operational and maintenance strategies for the organization
• Managing and supervising the operations and maintenance team members
• Coordinating and overseeing all maintenance work and projects, ensuring they are completed on time and within budget
• Ensuring compliance with safety regulations and quality standards
• Developing and managing the operations and maintenance budget
• Overseeing the procurement of materials and equipment needed for operations and maintenance
• Maintaining accurate records of all operations and maintenance activities
• Establishing performance benchmarks, conducting analyses, and preparing reports on operations and maintenance performance
• Implementing preventive and corrective maintenance practices to increase equipment reliability and performance
• Coordinating with other departments and stakeholders to optimize operations and maintenance activities
• Identifying and addressing any staff training and development needs

 

Operations and Maintenance Director Job Description Template

Job Brief

We are seeking an experienced Operations and Maintenance Director to oversee the daily operations and maintenance activities of our company.

The successful candidate will be responsible for ensuring the efficient operation and maintenance of physical assets, equipment, and systems.

This role requires strong leadership skills, strategic thinking, and a deep understanding of operational and maintenance processes.

 

Responsibilities

• Oversee the daily operations of the company
• Develop and implement maintenance procedures and ensure implementation
• Plan and manage all repair and installation activities
• Monitor equipment inventory and place orders when necessary
• Monitor expenses and control the budget for maintenance
• Manage relationships with contractors and service providers
• Ensure health and safety policies are complied with
• Develop and maintain a proactive maintenance schedule
• Coordinate with other departments to optimize operations and maintenance
• Analyze key metrics to assess operational efficiency

 

Qualifications

• Proven experience as a Maintenance Director or similar role
• Experience in planning maintenance operations
• Solid understanding of technical aspects of plumbing, carpentry, electrical systems, etc.
• Working knowledge of facilities machines and equipment
• Ability to keep track of and report on activity
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership abilities
• High school diploma or equivalent; Degree from a vocational school or BSc/BA in business administration or facility management will be an advantage
• Valid Certified Maintenance Manager (CMM) will be a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Operations and Maintenance Director
• Work Environment: Mainly office setting with frequent visits to different operational sites. Some travel may be required for meetings or site inspections.
• Reporting Structure: Reports to the Chief Operating Officer or CEO.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $95,000 minimum to $180,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Operations and Maintenance Director Do?

An Operations and Maintenance Director is a key management role in many industries, such as manufacturing, facilities management, and transportation.

They are responsible for overseeing and coordinating the daily operations and maintenance activities within a company or organization.

This includes planning, managing and monitoring the maintenance of equipment, machinery, and facilities.

The role involves ensuring compliance with industry regulations, meeting safety standards, and improving overall operational efficiency.

An Operations and Maintenance Director also manages and supervises a team of technicians and other staff members, handling tasks like training, scheduling and performance assessment.

They are involved in strategic planning and decision-making processes to improve the quality, productivity and reliability of operations.

They also work closely with other departments to ensure the organization’s goals are met.

Additionally, they are often tasked with the management of budgets, contracts, and vendor relationships.

This might include negotiating contracts with suppliers, managing parts inventory, and making financial decisions related to operations and maintenance expenses.

Their job often requires problem-solving skills to quickly address and resolve any issues that arise in the operations or maintenance department.

They also need to keep up with the latest industry trends and technological advancements to ensure the company is up-to-date and competitive.

 

Operations and Maintenance Director Qualifications and Skills

An Operations and Maintenance Director must have specific skills and qualifications that align with the job role, these include:

• Strong leadership skills to oversee and coordinate the daily operations of various departments.
• Technical knowledge and understanding of machinery or equipment used in the industry to be able to coordinate maintenance activities effectively.
• Excellent interpersonal skills to facilitate effective communication and collaboration among different departments and team members.
• Strong organizational skills to manage multiple tasks and projects, ensuring that all operations run smoothly and efficiently.
• Exceptional problem-solving skills to identify and troubleshoot any issues that may arise in the operations or maintenance processes.
• Financial acumen to oversee and manage budgets, ensuring that resources are used efficiently and costs are minimized.
• Understanding of health and safety regulations within the industry to ensure all operations and maintenance activities are compliant.
• Ability to implement and maintain quality control standards and procedures.

 

Operations and Maintenance Director Experience Requirements

For the role of an Operations and Maintenance Director, employers typically require at least 10 years of experience in operations management, facility maintenance, or a related field.

At the entry-level, candidates may start their career in roles such as Operations Coordinator, Maintenance Technician, or Facility Manager, where they can gain practical experience in managing operations and maintenance tasks.

After gaining about 5 years of experience, they may progress to roles such as Operations Manager or Maintenance Supervisor, where they oversee a team, implement policies, and ensure the smooth running of operations.

Candidates aspiring for the Director role should ideally have at least 3 years of experience in a senior management role in Operations and Maintenance.

This experience should have allowed them to develop their leadership and strategic planning skills, which are key for an Operations and Maintenance Director role.

Specialized experience in sectors like manufacturing, industrial operations, or property management could be an additional requirement, depending on the nature of the employer’s business.

Also, having certifications related to Operations Management or Facility Maintenance can make a candidate more attractive to potential employers.

 

Operations and Maintenance Director Education and Training Requirements

Operations and Maintenance Directors generally require a bachelor’s degree in business administration, engineering, or a related field.

In addition to a degree, it is essential for these professionals to have several years of experience in operations, maintenance, or both, preferably in a managerial role.

A comprehensive understanding of maintenance procedures, operations management, and safety regulations is a must for this role.

Knowledge in areas like project management, supply chain logistics, and quality control can also be beneficial.

Some organizations prefer candidates with a master’s degree in business administration (MBA) or a related field, especially for large-scale operations.

An MBA can provide a solid foundation in areas such as financial management, strategic planning, and organizational leadership, which are crucial for this role.

Additional certifications related to operations and maintenance management can also be advantageous.

These might include Certified Plant Engineer (CPE), Certified Maintenance and Reliability Professional (CMRP), or Project Management Professional (PMP).

Continuing education and training are important in this role, as they help keep up with changes in regulations, technology, and industry best practices.

Therefore, a commitment to ongoing learning is expected from an Operations and Maintenance Director.

 

Operations and Maintenance Director Salary Expectations

The average salary for an Operations and Maintenance Director is $104,270 (USD) per year.

The actual earnings can vary greatly depending on factors such as experience, qualifications, the size and type of the company, and geographical location.

 

Operations and Maintenance Director Job Description FAQs

What skills does an Operations and Maintenance Director need?

Operations and Maintenance Directors need strong organizational and leadership skills to manage multiple departments and teams.

They also need excellent analytical and problem-solving skills to identify operational issues and implement appropriate solutions.

Familiarity with industry standards and maintenance procedures is a must, as well as a high level of financial acumen to manage budgets and reduce costs.

 

Do Operations and Maintenance Directors need a degree?

Yes, a bachelor’s degree in operations management, business administration or a related field is typically required for this role.

Some companies may prefer candidates with a master’s degree in these fields.

In addition, experience in operations and maintenance roles is usually required, often at a managerial level.

 

What should you look for in an Operations and Maintenance Director resume?

In a resume, look for a strong background in operations management and maintenance, preferably in a similar industry.

Leadership experience is vital, as the role requires overseeing several teams.

Additionally, look for evidence of successful budget management, process improvement initiatives, and experience in managing safety and compliance procedures.

 

What qualities make a good Operations and Maintenance Director?

A good Operations and Maintenance Director is a strategic thinker, able to identify long-term operational needs and implement necessary changes.

They also need to be good communicators, able to coordinate with different departments and explain complex procedures in simple terms.

They should also be decisive and able to make tough decisions under pressure.

 

Is it difficult to hire an Operations and Maintenance Director?

It can be challenging to find the right candidate for the role of Operations and Maintenance Director, as it requires a unique mix of technical knowledge, leadership abilities, and strategic thinking.

However, by providing a competitive salary and benefits package, clearly defining job expectations, and conducting a thorough interview process, you can attract high-quality candidates.

 

Conclusion

And there we have it.

Today, we’ve revealed the nuts and bolts of what it truly means to be an Operations and Maintenance Director.

Surprised?

It’s not solely about overseeing processes and managing teams.

It’s about leading the charge in operational efficiency and facility upkeep, one action plan at a time.

Armed with our comprehensive Operations and Maintenance Director job description template and practical examples, you’re ready to make your move.

But why stop at readiness?

Dig deeper with our job description generator. It’s your indispensable tool for crafting razor-sharp job listings or honing your resume to perfection.

Bear in mind:

Every action plan executed and every process managed is part of a larger vision.

Let’s create operational excellence. Together.

How to Become an Operations and Maintenance Director (Complete Guide)

Blissful Business: The Most Satisfying Jobs on the Market

Underpaid and Overlooked: A Deep Dive into the Least Paying Jobs

Play for Pay: Fun Jobs That Will Make You Love Mondays

Employment Energy: The Most In-Demand Jobs Fueling the Future