Operations Team Leader Job Description [Updated for 2025]

In the dynamic world of operations management, the role of Operations Team Leader is undeniably crucial.

As businesses evolve and grow, the need for skilled leaders who can coordinate, supervise, and optimize operational processes becomes increasingly vital.

But what exactly is expected from an Operations Team Leader?

Whether you are:

• A job seeker attempting to understand the intricacies of this role,
• A hiring manager detailing the ideal candidate,
• Or merely interested in the mechanics of operations management,

You’ve come to the right place.

Today, we present a customizable Operations Team Leader job description template, structured for easy posting on job boards or career sites.

Let’s dive right into it.

Operations Team Leader Duties and Responsibilities

Operations Team Leaders are responsible for planning, directing, and coordinating the operations of an organization.

They supervise staff, oversee project execution, and ensure the company’s operational efficiency.

Their duties and responsibilities include:

• Overseeing daily operations to ensure smooth and efficient processes
• Leading, motivating, and supporting a team to achieve company goals
• Devising and implementing operational strategies and procedures
• Monitoring operational performance and implementing necessary changes
• Conducting performance evaluations and providing feedback to team members
• Maintaining a working knowledge of the industry’s best practices, trends, and technologies
• Tracking and reporting on operational performance data
• Ensuring compliance with company policies and regulations
• Collaborating with management to set budgets and implement cost-saving strategies
• Addressing and resolving team conflicts and issues
• Training new team members and arranging for ongoing training for existing staff
• Maintaining a safe and healthy work environment by establishing and enforcing organization standards

 

Operations Team Leader Job Description Template

Job Brief

We are seeking a highly motivated and experienced Operations Team Leader to oversee, direct, and coordinate the activities of our operations team.

The Operations Team Leader is responsible for ensuring efficient and smooth operations for producing high-quality products or services.

The ideal candidate will have a solid understanding of operational procedures, excellent leadership abilities, and strong problem-solving skills.

 

Responsibilities

• Oversee daily operations and make adjustments as necessary
• Provide inspired leadership for the operations team
• Develop, implement, and review operational policies and procedures
• Help promote a company culture that encourages top performance and high morale
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations
• Work with the executive team to determine values and mission, and plan for short and long-term goals
• Identify and address problems and opportunities for the company
• Manage team workload and delegate assignments to ensure maximum productivity
• Develop and implement operational plans to hit goals and objectives

 

Qualifications

• Proven work experience as an Operations Team Leader or similar role
• Strong understanding of business functions such as HR, Finance, marketing etc.
• Demonstrable competency in strategic planning and business development
• Outstanding organizational and leadership abilities
• Excellent interpersonal and public speaking skills
• Aptitude in decision-making and problem-solving
• BSc/BA in Business Administration or relevant field; MSc/MBA is a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Operations Team Leader
• Work Environment: Office setting. Some travel may be required for meetings or client consultations.
• Reporting Structure: Reports to the Operations Manager or Director of Operations.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $90,000 minimum to $130,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Operations Team Leader Do?

Operations Team Leaders play a crucial role in various industries, including IT firms, corporations, and manufacturing companies.

They can also work in a retail or customer service environment.

Their primary role is to oversee a team of operations staff to ensure that all tasks are carried out efficiently and effectively.

This includes planning and controlling change, managing quality assurance programs, and coordinating and implementing operational procedures and systems.

They work closely with other team members to ensure that all operations are aligned with the company’s objectives and goals.

They are also responsible for scheduling and delegating tasks, monitoring performance, providing feedback, and training team members as needed.

Operations Team Leaders are often involved in budgeting and financial planning, ensuring that all operations are carried out within the allocated budget.

They may also be involved in strategic planning and decision-making to improve operational efficiency and productivity.

In addition, they play a role in resolving any issues or conflicts that may arise within the team and ensuring a positive working environment.

They are also responsible for ensuring that all operations comply with company policies and standards, as well as relevant laws and regulations.

To sum up, Operations Team Leaders are the driving force in ensuring that the company’s operations run smoothly and efficiently, ultimately contributing to the overall success of the organization.

 

Operations Team Leader Qualifications and Skills

An Operations Team Leader should have a range of skills and qualifications to effectively lead their team and ensure smooth and efficient operations, such as:

• Leadership skills to manage, motivate, and mentor team members, fostering a positive and collaborative work environment.
• Strong understanding of operational processes and policies, using this knowledge to ensure all tasks are executed correctly and efficiently.
• Excellent communication skills to clearly relay information and directives to their team, as well as discuss and coordinate tasks with other departments.
• Problem-solving abilities to quickly identify and address issues that may disrupt operations.
• Decision-making skills to make informed choices on behalf of the team and company, particularly when under pressure.
• Ability to analyze and interpret data, using these insights to improve operational efficiency and performance.
• Customer service skills to understand and meet customer needs, improving customer satisfaction and loyalty.
• Time management skills to ensure tasks are completed on schedule, whilst also effectively juggling multiple tasks and responsibilities.

 

Operations Team Leader Experience Requirements

Operations Team Leaders generally require at least 3-5 years of experience in operations or a related field.

This experience can come from roles such as Operations Analyst, Operations Coordinator, or Operations Manager.

Entry-level operations roles or internships also provide valuable experience, as they offer a practical understanding of the day-to-day functions in operations, including logistics, supply chain management, and personnel management.

Candidates with over 5 years of experience often have a deep understanding of process optimization, budgeting, and strategic planning.

They may also have gained leadership experience, equipping them to motivate and manage a team effectively.

In addition, Operations Team Leaders might be expected to have project management experience, as they frequently need to oversee cross-functional projects, ensure deadlines are met, and that the projects stay within budget.

For more senior or complex operations roles, employers may require their Operations Team Leaders to have industry-specific experience, or a master’s degree in business administration or a related field.

 

Operations Team Leader Education and Training Requirements

Operations Team Leaders typically possess a bachelor’s degree in business administration, management, or a related field.

Additionally, they should have a strong background in operations management, process improvement, and team leadership.

Depending on the industry, some roles may require knowledge in areas such as supply chain management, logistics, or manufacturing operations.

While not always necessary, many Operations Team Leaders choose to pursue a master’s degree in business administration (MBA) or operations management to further develop their leadership skills and business acumen.

In addition, certification programs such as Project Management Professional (PMP), Certified Supply Chain Professional (CSCP), or Lean Six Sigma can enhance an Operations Team Leader’s skill set and increase their value to an organization.

These certifications demonstrate a commitment to continuous learning and professional growth, and can potentially position the individual for advancement opportunities within the organization.

 

Operations Team Leader Salary Expectations

An Operations Team Leader can expect to earn an average salary of $55,487 (USD) per year.

The actual earnings can vary based on factors such as experience, the scale of operations being managed, and the location of the company.

 

Operations Team Leader Job Description FAQs

What skills does an Operations Team Leader need?

Operations Team Leaders should possess excellent leadership, organizational, and decision-making skills.

They should be capable of setting goals, planning and managing projects, and leading teams to achieve these goals.

Strong communication skills are also essential, as they need to liaise between different departments, employees, and upper management.

Analytical skills and problem-solving abilities are also crucial for this role as they have to identify operational issues and find effective solutions.

 

Do Operations Team Leaders need a degree?

While not always required, many companies prefer Operations Team Leaders who have a bachelor’s degree in business administration, management, or a related field.

Some organizations may prioritize hands-on experience in operations management over formal education.

However, a master’s degree in business administration (MBA) or related field can significantly enhance career prospects and earning potential.

 

What should you look for in an Operations Team Leader resume?

An Operations Team Leader’s resume should showcase a strong background in operations management and team leadership.

Look for a proven track record of improving operational efficiency and productivity.

Experience in strategic planning, project management, and process improvement is also valuable.

Any certifications in operations management or leadership can be a plus.

 

What qualities make a good Operations Team Leader?

A good Operations Team Leader is a strong communicator who can effectively coordinate teams and manage different operations simultaneously.

They should have excellent problem-solving skills, an eye for detail, and a knack for identifying areas for improvement.

They should be adaptable, able to make decisions quickly and handle pressure well.

Moreover, they should have a strong ethical compass and a commitment to upholding company standards and policies.

 

Is it difficult to hire Operations Team Leaders?

Hiring an Operations Team Leader can be challenging as it requires finding a candidate with a unique blend of leadership, management, and operational skills.

In addition, they must fit into the company culture, understand the business’s operations, and be able to quickly adapt and make critical decisions.

So, it is essential to have a well-planned recruitment strategy and provide an attractive package to entice top talent.

 

Conclusion

And there we have it.

Today, we’ve demystified the role of an operations team leader.

Surprised?

It’s not solely about managing workflows.

It’s about orchestrating the rhythm of daily operations, one task at a time.

With our comprehensive operations team leader job description template and real-world examples, you’re ready to take the leap.

But why limit yourself?

Go further with our job description generator. It’s your stepping stone to creating precision-tailored listings or fine-tuning your resume to stand out.

Remember:

Every task you manage forms part of a grander scheme.

Let’s orchestrate that future. Together.

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