Order Filler Job Description [Updated for 2025]

In the fast-paced world of order fulfillment, the role of an Order Filler has never been more critical.

As e-commerce grows, so does the demand for skilled professionals who can efficiently and accurately fulfill orders, maintaining the backbone of our digital economy.

But what exactly does an Order Filler do?

Whether you are:

• A job seeker trying to understand the demands of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the day-to-day tasks of an order filler,

You’ve come to the right place.

Today, we’re introducing a customizable Order Filler job description template, designed for straightforward posting on job boards or career sites.

Let’s dive in.

Order Filler Duties and Responsibilities

Order Fillers perform a variety of tasks related to the accurate processing and fulfillment of customer orders from a warehouse setting.

They maintain the inventory, pick and pack items, and prepare them for shipment.

Order Fillers are primarily responsible for assisting with the smooth operation of the warehouse, with daily duties and responsibilities including:

• Read customer orders to determine items to be moved, gathered, or distributed
• Select products from the warehouse and package them for delivery
• Examine and inspect stock items for wear or defects, reporting any damage to supervisors
• Maintain the warehouse inventory and ensure items are in stock
• Use equipment such as forklifts, hand trucks, and pallet jacks to move stock and pack orders
• Keep records of outgoing orders and items picked
• Assist in loading and unloading trucks, checking in merchandise by matching it with purchase orders
• Ensure the cleanliness and proper organization of the warehouse

 

Order Filler Job Description Template

Job Brief

We are seeking an efficient and organized Order Filler to manage incoming orders and ensure they are filled correctly and promptly.

Order Filler responsibilities include receiving and processing incoming orders, picking and filling orders from stock, packing and shipping orders, and managing stock levels.

Our ideal candidate is familiar with warehouse procedures and order management systems and can work quickly to maintain customer satisfaction.

Ultimately, the role of the Order Filler is to ensure that orders are processed efficiently and accurately, contributing to customer satisfaction and company success.

 

Responsibilities

• Receive and process incoming orders
• Pick and fill orders from stock
• Pack and ship orders
• Manage stock levels and re-order as necessary
• Perform inventory controls and keep quality standards high
• Keep a clean and safe working environment
• Report any discrepancies or issues
• Communicate and cooperate with supervisors and coworkers
• Follow quality service standards and comply with procedures, rules and regulations

 

Qualifications

• Proven work experience as an Order Filler, Warehouse Worker or similar role
• Familiarity with modern warehousing practices and methods
• Good working knowledge of warehouse data systems
• Good physical condition and stamina
• Ability to lift heavy objects
• High school diploma or equivalent is preferred

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Uniform allowance

 

Additional Information

• Job Title: Order Filler
• Work Environment: Warehouse setting. Physical demands include lifting, bending, and standing for extended periods.
• Reporting Structure: Reports to the Warehouse Supervisor or Warehouse Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $25,000 minimum to $35,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Order Filler Do?

Order Fillers typically work in warehouses, distribution centers or retail stores, depending on the industry.

Their primary responsibility is to fulfill customer orders accurately and efficiently.

They retrieve products from the inventory, check them for quality and accuracy, pack items for shipment or in-store pickup, and update inventory records accordingly.

They may also be responsible for restocking shelves and maintaining organization within the warehouse or store.

Order Fillers use equipment such as forklifts, pallet jacks, barcode scanners and computers to complete their tasks.

They often work closely with other warehouse employees, such as shipping and receiving clerks, to ensure that orders are processed correctly.

In addition to physically filling orders, they may also be involved in customer service tasks such as responding to customer inquiries about their order status or handling returns and exchanges.

Accuracy and attention to detail are crucial for an Order Filler, as they must ensure that each order is filled correctly to meet customer satisfaction and maintain the integrity of the inventory system.

They must also work quickly to meet order fulfillment deadlines.

 

Order Filler Qualifications and Skills

An effective order filler should have a range of skills and qualifications that align with your job description, such as:

• Strong organizational skills to manage and prioritize multiple tasks at once, ensuring all orders are filled accurately and on time.
• Attention to detail to ensure that orders are filled correctly and to minimize errors during the order picking process.
• Physical stamina and abilities are necessary as the job often requires standing for long periods, lifting heavy items, and performing repetitive tasks.
• Basic mathematical skills for counting and tallying orders accurately.
• Good communication skills to collaborate with team members, report to supervisors, and clarify any order discrepancies.
• Ability to use warehouse machinery and equipment, such as forklifts, pallet jacks, and barcode scanners.
• Basic computer skills for using inventory management software and maintaining digital records of orders.
• Problem-solving skills to identify and resolve any issues that may arise during the order filling process.

 

Order Filler Experience Requirements

Starting a career as an Order Filler often does not require prior experience, making it an accessible entry-level job.

Some employers, however, might prefer candidates who have some experience in warehouse operations, packaging, or other related fields.

This can be gained through internships, summer jobs, or part-time work in similar roles.

Candidates with 1 to 2 years of experience as an Order Filler or in a related role such as a Warehouse Associate, Packaging Assistant, or Stock Clerk, generally have a more comprehensive understanding of inventory management and supply chain operations.

Those with over 3 years of experience usually have honed their skills in order tracking, order processing, and packaging.

They may have also developed expertise in using warehouse management software and tools.

Candidates with more than 5 years of experience may have leadership experience, having led teams or supervised junior staff in their previous roles.

They may be considered for senior roles or management positions within the supply chain or warehouse operations.

 

Order Filler Education and Training Requirements

Order fillers typically require a high school diploma or equivalent education.

They do not need specific formal education beyond this, but some coursework in logistics, inventory management, or a related field could be beneficial.

The role of an order filler is mostly learned on the job.

New hires are often trained by more experienced workers or supervisors who teach them the specific processes and systems used by their employer.

This role requires knowledge of warehouse operations, including the use of warehouse equipment such as forklifts and pallet jacks.

Training for the use of such equipment is typically provided on the job, but some employers might require or prefer candidates who already have this experience or possess a related certification.

Although not required, order fillers can pursue professional certifications such as the Certified in Production and Inventory Management (CPIM) from APICS.

This can show a dedication to the profession and improve chances for advancement in the field.

They should also have good physical stamina, attention to detail, basic math skills, and the ability to work well in a team.

 

Order Filler Salary Expectations

An Order Filler makes an average wage of $13.63 (USD) per hour.

The actual earnings can differ depending on factors such as prior experience, geographical location, and the company they are employed by.

 

Order Filler Job Description FAQs

What skills does an Order Filler need?

An Order Filler needs to have good organizational skills, as they are responsible for maintaining inventory and ensuring that products are correctly stored.

They also need to be detail-oriented to accurately pick and fill orders based on specific customer requirements.

Basic arithmetic skills are also beneficial for counting items and managing inventory.

Physical stamina is also important, as they may be required to lift heavy items or stand for extended periods.

 

Do Order Fillers need a degree?

Order Fillers typically do not need a degree, though a high school diploma or equivalent is usually required.

On-the-job training is common for this role, where they learn about safety procedures, company policies, and inventory management systems.

Some employers may prefer candidates with previous warehouse or order fulfillment experience.

 

What should you look for in an Order Filler resume?

The resume of an Order Filler should indicate previous experience in a similar role, demonstrating familiarity with warehousing operations and order fulfillment processes.

Look for skills such as attention to detail, accuracy, and organizational skills.

Any experience with inventory management systems or machinery, like forklifts, can also be advantageous.

 

What qualities make a good Order Filler?

A good Order Filler is reliable, accurate, and can work efficiently to fulfill orders in a timely manner.

They should also possess good physical stamina and dexterity as they may be required to lift heavy items or maneuver through a busy warehouse.

Teamwork skills are also important, as they often need to work in coordination with other warehouse staff and delivery personnel.

 

What are the daily duties of an Order Filler?

The daily duties of an Order Filler may include receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, managing inventory, and keeping the warehouse tidy.

They may also perform routine checks on warehouse equipment and report any faults or repairs needed.

 

Conclusion

And there you have it.

Today, we’ve delved into the intricacies of being an order filler.

Surprised?

It’s not just about filling orders.

It’s about shaping the backbone of the retail and manufacturing industries, one order at a time.

With our ready-to-use order filler job description template and real-world examples, you’re fully prepared to take the next step.

But why stop here?

Dig deeper with our job description generator. It’s your ultimate tool for crafting precise job listings or fine-tuning your resume to perfection.

Remember:

Each order filled is a link in the larger supply chain.

Let’s bridge the gap between production and retail. Together.

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